Dual diagnosis treatment center. Any reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
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new center? any reviews?
I am looking into several programs: Rosewood Ranch, Castlewood and Futures of Palm Beach.
I’d really like to hear some information about Futures since I don’t see it listed in the treatment center list. Anyone heard anything or been to Futures?
Thanks!
I attended futures for drug addiction. It was my first time in rehab so I have noting to compare it to. The facility is very nice because it’s brand new. It was originally built as a retirement community but was later purchased by futures. Here is my opinion. I think that the therapist and councilors where great. But the medical and RN staff where horrible. There is a major disconnect between departments. The excuse that is always given is sorry where still a new program!! There should be no excuses once you take payment from someone to help them fix there lives! They also advertise as a luxury facility for professionals. That is hardly the situation. If you are a business professional this is not the place for you. There are many younger people in the facility that don’t want to be there but there parents made them go. This really makes it difficult in group sessions when they are constantly disrupting the groups with there negative comments. Be very careful when you are signing papers during the intake process. When I checked my self in I was under the influence. I did not understand what I was agreeing to. I just wanted to get checked in so I could eat and go to bed. Unfortunately for me I did not have insurance and payed cash, I also paid for my own room. During my stay the medical staff could not properly take care of my needs. I went 8 days with no sleep. I finally decided to leave after 11 days of being there. After I got home I called futures front office to discuss a partial reimbursement for the remaining days I had left. I was told that was not an option. Once I stayed past 8 days they didn’t have to give me anything. I asked for the papers that I signed after a few days of being there but I never received them. Had I got the papers I requested I would have known the policy. Now I understood why they did not give them to me. The conversation was very short! I just spent $35,000 cash for 11 days in rehab!!! I just trusted these people with my life and hard earned money! They could careless who I was now because the sale had been complete. I completely understand business. But in this industry you need to show compassion in. Especially since that’s what they where teaching me. The issue that I have is if I where an insurance company they would not be able to take advantage. But because I paid cash I was taken advantage of. It’s very disheartening to put your trust into a place like this with something so important in your life only to get ripped off. I warn anyone before committing to Futures to do your research. This is not the place to go if you are wanting to turn your life around. It’s is important in your recovery to be around people who care!! Good luck and don’t pick up!!
A facility that used to be a retirement home isn’t “brand new.” It’s also never a good idea to sign a $35,000 contract under the influence, however, it’s standard in the industry of addiction and eating disorder residential treatment for patients to pay up front and not receive a refund if they leave early. I think it ought to be illegal, however, all facilities do this.
god bless you for sharing this review, from the bottom of my heart I hope you recovered and doing well
The Negatives:
-You will go to a detox room even if you have an eating disorder and no chemical dependency. These detox rooms have cameras so the nurses can watch you. You can’t call your family without a staff member listening while you are “detoxing”, and can only call for 15 mins. They are strict about the time limit too.
-They are very inconsistent about locking bathrooms. They are supposed to be locked 24/7 initially, but that won’t happen. After about 1/3 of meals I’d go back to my room and sure enough it was unlocked. But rest assured, even if they manage to lock it you can purge so easily here. Most of the time if you ask to use the bathroom staff will open it and then walk away for 15 mins then come back and lock it after you’ve had plenty of time to purge. If that fails, the bathrooms outside of rooms are plenty private and staff will open one for you.
-There are no meal plans, you can skip meals or restrict, or binge.
-This place is obsessed with low fat and diet foods. They love them. They could feed us healthy without diet products.
-Lots of food talk happens at the table. Like as an example if you eat steak I guarantee at least one person will talk about how red meat is unhealthy so why can’t we have chocolate milk? The non-ED patients aren’t sensitive at all.
-My therapist was awful, literally the worst therapist I’ve ever had. If you do go here ask to know your therapist’s name in advance and if it starts with T insist on someone else.
-No groups on weekends, during the week you’ll only be in programming like 6 days a week. I guess this is a positive depending on who you ask.
-I didn’t see a dietician until 6 days after I got here. She didn’t do anything except make my vegetable portions bigger at my request.
Positives:
-4 individual sessions a week, plus individual relapse prevention
-Lots of DBT
-They have a gym and you can workout an hour a day, and you have personal training sessions. Though this could be a negative if you have trouble with over exercising. The personal training twice a week is mandatory.
-They have a pool.
-You’ll have your own room, and share a living area with t.v. and laundry machine with only one other person. You have your own bathroom too.
Would I recommend this program?
For drugs/alcohol I would but you won’t succeed in ED recovery here unless you’re healthy enough to eat intuitively with no meal support and an unlocked bathroom. In which case I suggest staying home and doing IOP.
Hi thank you for the review. I may be going here and just have a question about the meal plans. You mention that there weren’t any and that you could skip/restrict/binge, but that you asked the nutritionist to make your vegetable portions larger. So I am just wondering are there or are there not meal plans? Is the food served on trays or do you serve yourself?
Good question! Part of the meal is on trays and other side items you ask for when your name is called to pick up your tray. The portions on the trays are the same for everyone regardless of whether or not you have an eating disorder (unless you make a special request like I did for more vegetables). The portions were quite large, essentially like restaurant portions in size because they needed to accommodate everyone. And then you can request any of the side items you want and in any quantities you want, some examples include chips, cookies (whether they are normal or sugar free will be completely random), yogurt (fake sugar), fruit, cereal, milk, 5% juice drink, granola bars, etc. This place is contradictory in their nutrition. They are overly focused on being low fat, low sodium, using artificial sweeteners instead of sugar, etc. And then on the flip side they’ll, for example, randomly put out desserts and let you eat as many as you want. They can’t seem to make up their minds. I guess the non-ED patients were confused by it too because all anyone seemed to talk about at the table was what was healthy and what wasn’t. There’s no meal support at all… there was maybe one group a week that had the ED patients only and gave them a chance to process… I just don’t see where actually treating the eating disorder came in… I would (possibly) recommend this program to someone with a drug or alcohol addiction only, but not to anyone with an eating disorder, because they don’t really treat them.
This program is TERRIBLE at treating eating disorders. There are no meal plans, you’re expected to know how to eat intuitively. Everyone has their own bathroom, and even when you’re on locked bathrooms the staff is very inconsistent and usually leaves them unlocked. It’s false advertising for them to say they treat eating disorders.