This page is for reviews of Partial Hospitalization and Intensive Outpatient at Rogers Eating Disorder Center. For reviews on their residential/inpatient program in Wisconsin, click here: Rogers Behavioral Health.
Rogers Behavioral Health’s Eating Disorder Recovery program treats children, teens, and adults of all genders for anorexia, bulimia, binge eating disorder, ARFID, and other eating disorders not specified. They are known for their focus on graduated exposure and response prevention therapy (ERP).
Recently they have opened a few outpatient treatment centers across the country, and they offer PHP and IOP eating disorder treatment at the following locations:
- Appleton, WI
- Madison, WI
- Oconomowoc, WI (this is also where their inpatient and residential treatment is located)
- Skokie, IL
- Minneapolis, MN
- Nashville, TN
- Tampa, FL
Many of those locations also offer PHP or IOP treatment for some or all of the following: Anxiety/OCD treatment, Anxiety and Depression Recovery in ASD Outpatient Care, Depression/Mood Disorders, Addiction, and Trauma Recovery.
Any reviews or information? Please post in comments below, and make sure to specify which location you are posting about. You can check out the FAQ and Guidelines for suggested questions. Thank you!
Review: Rogers Minneapolis (Eden Prairie) MN PHP and IOP
When were you there? 2025
Levels of care: PHP and IOP
Accessibility: There is an elevator and no stairs are required to access the building. Most doors do not have automatic openers.
How many patients are there on average? The adult ED group is combined with an OCD/anxiety group with about 6 spots total. The percentage of people in the ED track varies but in my experience was 3 or less. It’s a relatively small program.
What genders does it treat? All
Do they support the gender identities of transgender and nonbinary people? Yes
How often do you see providers? You see the psychiatric NP and dietitian individually, once per week. Vitals 3x/week with nursing. Every day the therapist and behavioral specialist check in with each person for a few minutes during treatment assignment times. Everything happens in the group room unless someone needs to privately check in about something. There are no individual therapy sessions (except if you choose to do a family session).
What is the staff-to-patient ratio? Usually one staff member (therapist or behavioral specialist) is with the group. Meals are supervised by a therapist, BS, or dietitian.
What sort of therapies are used? Mainly CBT with exposure and response prevention (ERP), plus some DBT and behavioral activation. Each person gets an individualized plan of exposures or other activities to complete to target their symptoms.
Describe the average day:
PHP: 8:45 am – 3 pm. Check in group, breakfast, independent work time for exposures, AM snack, psychoeducation or nutrition group, lunch, afternoon work time, check out group (with a grab and go PM snack).
IOP: 8:45 am – 11:45 am. Check in group, breakfast, independent work time for exposures, AM snack, check out.
What were meals like? Breakfast and snacks are provided daily. 3 days/week lunch is catered. The other days you bring a lunch. They have a good selection of snacks and breakfast foods. The lunches are pretty standard American food catered by a grocery store.
Supplements: Each person’s meal plan specifies the amount. Usually a certain number of ounces for either <50% or >50% completion. There is a lot of encouragement, and most people complete or supplement.
Do they treat ARFID? Yes. As far as I know, meals are approached the same way regardless of diagnosis. Exposures are tailored to individual needs.
Are you able to eat vegetarian or vegan? Not sure
Privileges/level system? No
What sort of groups do they have? In PHP, they have psychoeducation group every day which is usually more relevant to OCD/general mental health. One day a week the ED patients have nutrition group instead.
Is the program trauma-informed? I’d say so. Other people were able to work on trauma-related issues.
What did you like the most? I liked that they didn’t focus solely on ED. People will also do exposures for OCD and social or generalized anxiety, or work on behavioral activation for depression. I liked that they looked at the whole picture and what symptoms were most bothersome regardless of if they were directly applicable to EDs.
What did you like the least? I really struggled with the lack of individual therapy. Since everything is group based, I felt like I was competing against the other patients for individualized attention, which made it really difficult to feel like my needs were being met. Rogers also does not do much if any processing which was hard for me.
What level of activity or exercise was allowed? The dietitian gives recommendations for activity level outside of program. Patients are often allowed to leave and go on short walks for emotional regulation.
Bathrooms: Most of them aren’t locked. They don’t use “bathroom buddies” or enforce no using bathrooms after meals/snacks.
Do you get to know your weight? Yes, Rogers does “collaborative weights” with the dietitian where you go over it together.
How fast is the weight gain process? I’m not sure.
What was the average length of stay? 4-8 weeks.
What was the average age range? Generally young adult with some middle adults.
What is the electronics policy? Cell phones are allowed unless they become a major distraction. Some people are asked to bring a laptop for certain exposures or tasks. No phones during groups or meals.
What support do they provide outside of programming hours? None
What kind of aftercare do they provide? They have lists of referrals for outpatient dietitians, therapists, and psychiatric providers. Ultimately, it’s up to the client to set up aftercare as Rogers does not provide it.
Are there any resources for people who come from out of state/country? Not that I’m aware of.
Would you recommend this program? Overall, no. It might be an okay option for certain people if OCD is a strong component, because they do have a lot of experience treating that. But based on my experience, even having OCD myself, I can’t recommend it for ED treatment.
Final thoughts: I really struggled with this program. I’m autistic, and there were many times that I was pushed way too far when I was already overstimulated and dysregulated. They were also quite dismissive of my physical health symptoms at times, and I was essentially told to tough it out. I noticed the staff tend to infantilize clients and try to police what they say and do in the name of “challenging symptoms.” I liked the treatment team overall, but their approach was not a good fit for me. It was a very stressful experience.
Has anyone done Rogers PHP or IOP for eating disorder & trauma treatment that could write a review or post a little bit about their experience? Some ideas for questions to answer are here at this link. Any information about their trauma treatment program would also be super helpful to a lot of people in this community, especially with UnitedHealth Group and Optum Health closing the eating disorder & trauma residential/PHP treatment programs they own in March (Fairhaven, Cielo House, and Turning Tides).
Looking for this EXACT information too (same insurance as well).
Has anyone been to the PHP in Minneapolis? Is it still strictly virtual? Can anyone leave a recent review?
Does anyone of current experiences or opinions they can share about the Oconomowoc PHP and or IOP program(s)? Preferably within the last 6 months
I would like that too
Did anyone ever post a review on this location? i would also be interested
Does PHP take Medicare? Do they have supportive housing? Do they have resources for people coming from out of state?
Can anyone share their experience at the Oconomowoc, WI center in regards to ED PHP? I’m going there soon and would appreciate an honest review. I’ve been reading other reviews for that location saying the staff is downright abusive and negligent and am extremely scared and anxious to go.
The staff at Roger’s (anywhere really) has frequent turner over. I can guess that the team from 06months to 01year ago are mostly gone.
If anyone has been to any of Rogers’s PHP or IOP locations, we would be over the moon if you could share some about your experience or write a review here! Many of Rogers BHC’s “new” PHP/IOP locations have been open for 3-4 years at this point, I know some of y’all out there on the Internet must have gone there. 🙂 🙂
hey, i realize you posted this several months ago and have probably chosen somewhere by now, but I had a wonderful experience at Rogers PHP/IOP in Tennessee in 2018. Definitely recommend!
Oh that is great to hear! Would you be willing to do a full review? We have some ideas of things to answer, but of course you should feel free to skip whichever ones don’t apply or that you don’t want to answer, and to add your own additional comments/thoughts before or after.
Ideas of things to answer (PHP/IOP):
When were you there?
How many patients are there on average?
Does it treat both males and females? If so, is treatment separate or combined?
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? Do you see them during programming, or outside of program hours?
What is the staff-to-patient ratio?
What sort of therapies are used (e.g., DBT, CBT, EMDR, ERP, 12-step, etc.)?
How many days a week was PHP? IOP? Did you get days off as you progressed?
Was there any flexibility in how many days a week you had to go?
Where did people mostly live? Was there transitional housing available?
Describe the average day:
What were meals like?
What sorts of food were available or served?
Did you ever go off-site for meals/snacks, or was everything eaten onsite?
Did they supplement? How did that system work?
What is the policy of not complying with meals?
What kind of planning or support do they provide for your meals/snacks that aren’t during programming hours?
Are you able to eat vegetarian?
Does it work on a level system?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend this program?
What level of activity or exercise was allowed?
Do you get to know your weight?
How fast is the weight gain process?
What was the average length of stay in PHP? IOP?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
Are there any resources for people who come from out of state/country?
If applicable: Do they support the gender identities of transgender and nonbinary people?
If applicable: Was programming trauma-informed? Did staff members seem trauma informed?
If applicable: How did they handle co-occurring conditions?
Other?
Hi! I am located in Wisconsin, and I went to IOP for ED at a building near Mayfair Mall in Wauwatosa. I’m almost positive the location is still there. I would highly recommend the ED PHP and IOP in Waukesha/Milwaukee county!
Can anyone recommend or do a review on Rogers in Minneapolis? It’s a PHP or IOP.
How does the program work? What’s a day like and how much therapy is there?
Thanks
*cross-posted from Client General Program by Admin*
Hi
I’m looking for a review on their day treatment outpatient. They said it was 6 hours a day. I’m not sure what is in person or how it is run. Specifically if anyone has been in Minnesota. Thanks
Im looking for a review or information on their PHP program. They have opened some other locations. I tried to get some informations but they don’t say much or offer care below a PHP level. thanks
Our daughter was admitted to Rogers (location withheld) in their PHP program and IOP program. A referral from a mental health professional who had only toured the facility suggested that we admit her. (We already had a successful FBT team in place. This facility was an effort to boost her recovery to the next level.)
Here is what you need to know:
1) FINANCES: They will tell you how much your treatment is expected to cost with insurance. They will tell you not to worry – they will let you know well in advance if your insurance does not cover and you have any out-of-pocket expenses. Be forewarned. In our case, they came back to us months after we were discharged and requested that we pay out-of-pocket of $10K. Insurance was outraged and told us not to pay. Bait and switch deal.
2) FAMILY INVOLVEMENT: They are not family friendly. They do NOT want family involved. They will tell you they do…..actions are quite different. They manipulate the relationship between you and your child. They ask your child inappropriate questions unrelated to your child’s condition. They seek to separate you from your child. ED, OCC, etc. is a FAMILY journey. The success rate is very high for the patient when the family is actively involved in recovery. Why would they choose to manipulate the relationship between the parent and child?
3) PARENT UNIVERSITY: They “require†the parents to attend a “parent university†every week where they tell you about the condition your child has and how they are going to treat them. WASTE OF TIME. Uninformative. Honestly, read Harriet Brown’s book “Brave Girl Eating†– you will get more information. And read all of Jenni Schaffer’s books – she has ED/depression. You can also read more about Rogers on Harriet Brown’s blog. She does not like Rogers. They will place children on feeding tubes just to keep them there. Documented. Not hearsay.
4) MEDICATION: Oh, dear, Lord, please do NOT let them medicate your child. They overdosed our daughter to such a degree that she was not functioning. Then they expressed concern and suggested that she might have to be placed in Inpatient care. (Our local pharmacy alerted us that the dosage was dangerously high – and suggested we get a second opinion.) We were very vocal about her NOT being placed into inpatient facility until we got answers about the medication. I also did research and learned that the dosage that they were given her exceeded the recommended dose for her depression – and was in fact causing all of her health problems: dizziness, nausea, lack of sleep, severe headaches, vomiting, etc. Rogers refused to reduce the dosage. They also ignored all phone calls and email requests from us for a meeting. Our daughter BEGGED them to reduce to dosage and listen to us. They refused…telling her that she had to stay on the drug for 1 year before they could determine it’s effectiveness. As soon as we removed her from Rogers, that medication was reduced significantly. She improved so dramatically that other professionals told us that we have a malpractice suit. We are convinced that Rogers wanted to create a scenario so that our daughter had to be placed inpatient care and even against our will if necessary.
5) CHILD SERVICES: what you have read here and other places about Rogers calling child services….TRUTH! They did not call child services on us, but we clearly see how they manipulate a situation to suit their intentions. They did ask our daughter questions that were completely unrelated to an eating disorder. They also actually ask our daughter if we were depriving her of food. (Why would anyone admit their cild to a mental health facility for an editing disorder and then deprive them of food? Who has that type of money and time? Our daughter said that she was very uncomfortable with their questions and asked why they were asking them to her now….after she had been there for several months. In fact, Rogers did not want us to talk to our established FBT team while we were at Rogers. When we told dour FBT team what had occurred, they expressed concern.
6) DISCHARGE: When we questioned Rogers strongly about the medication and their inappropriate question, and asked that they address our concerns by meeting with us in person, they released our daughter the next week….after they had told us the previous week that she might be there a few more months or require inpatient care.
After removing our daughter from Rogers, her restoration has improved amazingly. Lowering that medication dosage was a huge improvement. She is doing so much better now. Looks amazing. Has confidence, more assertive in advocating for her needs and care – and our FBT team is a huge component….as well as me and my husband. It is a team effort: health provider and family.
I know that many of you are exhausted, frustrated with the quality of care available for your child. Been there. Done that. If the ED or OCD symptoms/condition isn’t frustrating enough, it breaks your heart to see your child struggle and you feel helpless in finding effective answers.
I encourage you to take heart and be strong. Seek out a caring selfless professional with a good track record. Ask other people who they have used. We went through 4 therapists and 2 nutritionists, before we secured our FBT team. And these two women as phenomenal. Under their care, our daughter’s recovery has inspired me to write a book of our journey. More people/families, need to know how to navigate through the myriad of obstacles to witness success.
You have to be your child’s strongest advocate. DO NOT TAKE ANY PROFESSIONAL’S WORD AT FACE VALUE. Do your research. Seek out people who have been there….suffered….lost….and reclaimed their lives. Not all mental health professionals/facilities are the same. Our daughter also went to Refrew when she was first diagnosed. That experience was also horrific. They misappropriated our insurance and tried to get us to pay out-of-pocket to continue treatment. (This approach is rather common it appears.) They put children and adults together during therapy. Huge mistake. Our 14 year old did not need to hear a 40 year woman’s struggle…including her lack of sexual desire.
Please excuse the long post. I share your journey.
Don’t give up on your children. You are the best source of recovery they have.
Another aspect of Rogers that I also want to disclose is that they expect children to eat the food they give them, regardless of whether or not they like it. We told Rogers that there are some foods that our daughter just doesn’t like eating – such as brussel sprouts. I told them that I don’t eating brussel sprouts, does that mean that I have an eating disorder? They didn’t appreciate my candor. They persisted in making our daughter eat foods that she didn’t eat when she was a toddler. Very frustrating.
Hi,
Curious if you are local to the Rogers area, and if so, would you be willing to share the name of your FBT team? We live in the area of Rogers but have not heard much good from them when it comes to ED. For OCD, apparently, their program is quite amazing. Thanks for your help.