
Casa Palmera treats substance abuse, trauma, mental health, and eating disorders. Any current reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
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Casa Palmera treats substance abuse, trauma, mental health, and eating disorders. Any current reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
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Has anyone been to Casa Palmera for eating disorder or dual diagnosis treatment that could write a review or post a little bit about their experience? Some ideas for questions to answer are here at this link. Any information about their trauma treatment program would also be super helpful to a lot of people in this community, especially with UnitedHealth Group and Optum Health closing the eating disorder & trauma residential treatment programs they own in March (Fairhaven, Cielo House, and Turning Tides).
Any recent reviews from 22/23?
There are four tracks at Casa Palmera: Chemical dependency, Mental Health, Trauma, and Eating Disorder. Total of around 35 patients, I think. Program is designed around a stay of 30 days, but insurance is fickle. If residential benefits run out, the way they get around that is PHP+boarding fee. If you are from out of town or don’t have the financial means, they will waive your boarding fee. I was there for a total of 7 weeks (this is rare), and for the two of those weeks that I was in PHP, my fee was waived. A lot of patients were in just one track (lots of primary CD people), but a lot were also in 2 or 3 tracks. At least one patient there with me was in all four. Each patient’s schedule is completely individualized, which a lot of programs say, but their one actually does.
Although I was at Casa Palmera this past summer for their Mental Health and Substance Abuse programs, but I am in recovery from an eating disorder so I was flagged for the staff kept an eye out for ED symptoms as well. Standard procedure — behavior swapping is really common in the recovery process. So although I wasn’t in most of the ED groups, I can give some perspective to the program.
MOST IMPORTANTLY: If you are considering Casa, PLEASE make sure to ask assertively whether they can meet your needs. Two ways:
1) It is not a primary ED program. I would not recommend someone come to Casa just for their eating disorder, and definitely not if they aren’t medically stable and can’t remain meidcally stable. If someone has an eating disorder, it is addressed as a part of a patient’s larger issues, and the way the intermingle. So, as the other reviewer mentioned, it is a looser program (although they do offer desserts now 3 times a week, still optional though). You do have to be very committed, and very honest with yourself and with staff (some of who won’t understand or know what to look for). I think in that sense, if you are in the right mental place, it can be empowering, having more autonomy. And getting to address all the underlying issues, and maladaptive coping methods across the board, not just ED ones. But be honest with yourself. It’s not going to be the right program for a lot of people, but for those whose needs are in line, it is amazing.
2) Part of the way through my stay (August 2016) the ED Program Director left, and the ED treatment program basically disappeared with her. The dietician was still there, but no specialized ED therapists. Ask, have they gotten a new program director since the ED manager left in August 2016? Can you speak directly with the ED therapist to have them outline the current program? Unfortunately, the admissions people aren’t very in tune with the specialized needs of people with EDs. One of the most horrifying things I’ve ever seen in treatment happened while I was there — the admissions staff didn’t tell a girl flying across the country to go to Casa that the ED director had left a couple weeks before. She showed up to find no ED program, and staff who had no idea what they were supposed to be doing. Honestly, a lot of the general staff on the unit aren’t as well (techs and nurses).
More general notes:
– Most of the people on the ED track have at least one other primary reason they are there.
– The number of people sitting at the supervised table ranged from 0 to 4. At this table you are plated. And there was usually a couple people eating with everyone else rather than at the “special” table. Before leaving you will have left the supervised table and be eating with everyone else. You may or may not still be plated.
– Meal supplements are based on percentage eaten.
– Supplements for weight gain are taken at snack.
– Gatorade can be doctor ordered, and is PRN.
– Generally, your bathroom will be locked. Sometimes staff forgets. You need to be able to advocate for yourself.
– After meals, you will be observed for half an hour.
– Snacks are not supervised
– Some of the groups are ED-specific, and are only with other patients in the ED program. Many aren’t. This meant a lot less of the competition you’ll find in most eating disorder programs, so you get to be immersed in a recovery-focused community that is a much better model for normal eating. It also meant that a lot of people just don’t understand the first thing about an eating disorder (although they are still very compassionate). Expect many more triggers than at other programs — people just don’t know any better.
– It is a 12 step program
– It is a program based in group therapy — individual therapy is only once a week, as well as psychiatrist, dietician. Individual discharge planning sessions. Other types of individual sessions as needed.
– Groups: process group every day except Sunday, community meeting, morning walk (if you are cleared), CBT, ACT, intro to DBT, 12 step (if appropriate), bio-neuro feedback (this one is AWESOME!), accupuncture, massage, yoga (if cleared), gym (if cleared), lots of outings, trauma, meditation, nutrition, co-dependency/boundaries, anger management, family sculpture, therapeutic activities, medication management, spirituality, gender-specific process group, connecting thoughts and emotions, offsite AA meetings, discharge planning, ED and CD education, relapse prevention, music therapy.
– Every 3 weeks, there is a 3 day family program.
– There is a koi pond!
– For those who smoke, cig breaks a few times a day, 6-7 times a day, only one cig per break.
– LOTS of room searches, lol.
Overall, there were so many things that pissed me of about Casa while I was there, and I had to advocate for myself A LOT. Within a month of discharge, I forgot what almost all of those things were, all I knew was that my life was forever changed for the better, and I am forever greatful. Amazing program for me.
Feel free to ask me questions!
Oh yeah, HUGE age range! About 50-50 men and women. Youngest age is 18. Oldest while I was there was 87.
What were the cell and visitation privileges there? Any update on the ED program?
Cell phones aren’t allowed and are kept in a locked storage behind the nurses’ station. Everyone uses calling cards, and if you don’t bring one you can buy one on site. There are three patient phones. You can use your cell to get phone numbers off of, or if there is something really important that can’t be done on a unit phone. I was given access to mine a few times because I was applying for disability and needed to follow up with social security. Same goes for computer access. It was frustrating at first to not have my cell phone, but they have a computer room with three computers that you can use once you have been there a few days, as well as a couple TVs with a ton of cable channels so you are still connected to the real world if you want. I actually grew to like not having my cell, it was a lot easier to focus on my treatment.
Visitation is just for 30 minutes or hour in the evening on weekdays, and for a couple hours on Saturdays and Sundays. For patient privacy reasons (sometimes there are celebrity patients) visiting is held in the dining room rather than directly on the unit. There is also a family program every 3 weeks that spans three days.
Also, can’t remember if I already mentioned this, but there are a LOT of outings, like 4 a week. They aren’t mandatory but most people really like them!
I haven’t heard any update about the ED program, but it’s been about 6 months now since I was there, so I would hope it’s back up and running by now!
Also, sorry for the delayed response, Joy! I’m not sure how to get notifications of responses, or if that’s even possible.
Any recent reviews!? Please!!
Pre-2012 Reviews
When were you there:
Describe the average day: wake up, vitals, breakfast, groups, snacks, groups, lunch…etc
What were meals like? Followed Mediterraean diet. No desserts unless someone was leaving and they weren’t mandatory.
What sorts of food were available or served? everything. lots of fish
Did they supplement? How did that system work? yes with metagenics protein powder.
What privelages are allowed? earned
Does it work on a level system? yes
What sort of groups do they have? teh groups were good. typical ed groups plus acupunture, massage, reiki
What was your favorite group? massage
What did you like the most? the staff
What did you like the least? nothing
Would you recommend this program? yes but you have to be comitted because it is so lax
What level of activity or exercise was allowed? dpeneded on level and health
What did people do on weekends? outings
Do you get to know your weight? no
How fast is the weight gain process? slow
What was the average length of stay?3 months avg
What was the average age range? mixed
What kind of aftercare do they provide? Do they help you set up an OP treatment team? yes
How many IP beds? How many patients in PHP or IOP
24 but only 4 ed patints when I was there
Breakfast there was always eggs of some sort, just cooked a different way. And there was usually the same food offered. Cottage cheese, yogurt, bagel, toast, jelly, soy and regular milk, peanut butter, eggs and an assortment of fresh fruit, quiche
Lunch.
Chicken cordon blue,carrots, polenta with raisins.
Dinner.
I did a shake
Breakfast.
Above
Lunch
Broccoli, chicken and cous cous
Dinner
Lasange, meat and veggie, mixed veggies
Lunch.
Black beans, veggie burger, guacamole, rice
Dinner
Tofu, string beans and rice
Snacks were fruit and nuts. Sometimes the shakes.
Also there was never any desserts. On option sugar free cookie was offered at dinner the day before someone was being discharged, but it was not mandatory
Hopefully his helps. One more thing. When I went sue differnbach was the dietician and she has left since then so I’m not sure if the menus are still the same.
yes that was allowed.
Actually a lot of programs do that if you don’t complete. T he dietician didn’t believe in supplements so the ktichen made shakes with metagenic protein powder
I’m going this week so scared!!!
Few mostest questions thank u u have been so helpful.
One what’s quiche? do you have to eat all the stuff served at Bfast? Well and lunch and dinner. Someone mentioned everyones portions were the same what r portion sizes?
And for vegetarians/vegans what do they do? And they let you not have diary?are any of the diary products sheep or goat and is ALL food organic? if you have sensitive digestion to certain food combos and foods are they willing to accommodate if you can have a nutritionist back u?
Do they help you get fit if you r weak?
What should u pack and is there a lot of free time do you spend a lot of extra money? Do they ever take u out for dinner? Do they pay ?
And do u have any other menus. Thank you SOSOSO much!!!!
You r a godsend.
hi! I was wondering if you got insurance coverage? good luck! oh and quiche is like a baked egg/veggie/cheese pie type thing and usually there are more than one option.
Um my situation was complicated short answer yes but not what you think. Sorry I couldn’t help more but it was s weird way to get funded and get money to go.
Sorry !!! Sorry I couldn’t help you more!!
Maybe could you please answer my other questions? Or someone but if you have answers PLEASE help!Thank you SO much!!!
I am very anxious to see the menu! I hope you can post it soon. Thank u sosososo much!
One last question do they help you get your life together for when you get out? Thank u for ur help!!!!
Yes they definitely help to get your life together once you are discharged. They are probably the best program that I have been to ever. And I have had my share!
How well do they negotiate with insurance, if at all? Are they considered inpatient or residential?
Not to be annoying but I hope you can post the menus soon! Im sorry to bug!
Breakfast there was always eggs of some sort, just cooked a different way. Â And there was usually the same food offered. Â Cottage cheese, yogurt, bagel, toast, jelly, soy and regular milk, peanut butter, eggs and an assortment of fresh fruit, quiche
Lunch.
Chicken cordon blue,carrots, polenta with raisins.
Dinner.
I did a shake
Breakfast.
Above
Lunch
Broccoli, chicken and cous cous
Dinner
Lasange, meat and veggie, mixed veggies
Lunch.Â
Black beans, veggie burger, guacamole, rice
Dinner
Tofu, string beans and rice
Snacks were fruit and nuts. Â Sometimes the shakes.
Also there was never any desserts. Â On option sugar free cookie was offered at dinner the day before someone was being discharged, but it was not mandatory
Hopefully his helps. Â One more thing. Â When I went sue differnbach was the dietician and she has left since then so I’m not sure if the menus are still the same.
Best wishes…
Â
you had a shake for dinner huh? that was allowed? that seems weird…
Do they take any insurance for residential?
could you post a frew of the menus maybe like a couple of days of eating thank u so much do they force u to do shakes can u do food and are the accomadating of food allergies like lactose instolerance candida etc thanks u so much! sosos much
I will post the menus but it will probably be tomorrow before I am able to. Sorry about that. They don’t force andything and they would accomodate your preferences and work with you around not doing the shakes. Everyone is super individual. I wanted all shakes and they did that! So they really do things according to your eeds. They are also very accomodating to allegerues. I ahve a dairy allergy and they didn’t even question me!! Feel free to aks anything else.
What food do they serve like what are some bfast, lunch, dinner meals? and snack ideas?
Are you busy there all day?
And whats the weight gain process like with food or what?
THANK YOU!
Hey! I have the menus. Its very varied and they serve food thats organic and whole grains. Its a Mediterrean diet. Snacks are mainly fruit and nuts. Sometimes they make you a shake.
You are pretty busy during the day. There are quite a few groups and then you have your individual sessions like reiki and acupuncture. Erc.
The weight gain process is with a combination of food and shakes but its very slow. Most people are lucky to gain a pound a week.
Hope this helps.
Can anyone tell me what you’re allowed to bring in terms of clothing? From what I’ve read it seems pretty lax. Past programs that I’ve been to didn’t allow skinny jeans, tank tops, etc. Thanks so much in advance 🙂
Can someone please do a recent description of the schedule? Also, what is their policy about goal weights? Finally, do they allow laptops and cell phones?Thank you so much!
When were you there: January 2010
Describe the average day: wake up, vitals, breakfast, groups, snacks, groups, lunch…etc
What were meals like? Followed Mediterraean diet. No desserts unless someone was leaving and they weren’t mandatory.
What sorts of food were available or served? everything. lots of fish
Did they supplement? How did that system work? yes with metagenics protein powder.
What privelages are allowed? earned
Does it work on a level system? yes
What sort of groups do they have? teh groups were good. typical ed groups plus acupunture, massage, reiki
What was your favorite group? massage
What did you like the most? the staff
What did you like the least? nothing
Would you recommend this program? yes but you have to be comitted because it is so lax
What level of activity or exercise was allowed? dpeneded on level and health
What did people do on weekends? outings
Do you get to know your weight? no
How fast is the weight gain process? slow
What was the average length of stay?3 months avg
What was the average age range? mixed
What kind of aftercare do they provide? Do they help you set up an OP treatment team? yes
How many IP beds? How many patients in PHP or IOP
24 but only 4 ed patints when I was there
I was just at Casa Palmera. If anyone has any questions please feel free to ask away. It was a pretty good program but pretty lax.
Hi Anonymous,
I saw that you had posted you were recently at Casa Palmera. I wanted to ask you if you could please describe to me whether this program helps people suffering from bulimia nervosa and if it does, how does it help. like what is the day like, what is the food like, the rules, etc.
Can anyone else describe the program and the food? Do you get to choose your own menus? How is the nutririionst? How fast is the weight gain? Is the staff nice?
Does anyone else have any feedback who have been here recently??