Eating Recovery Center (ERC) is a national treatment center with a number of locations across the country. This page is for their ERC Texas locations.
ERC provides all levels of care across their many locations, from inpatient, residential, PHP, IOP, transitional living, and virtual treatment. They are unique for offering every level of care, and are known for their intense specialty track called BETR that treats Binge Eating Disorder separately from the main ED track.
Some ERC locations also have a separate PHP and residential treatment program specifically for mood, anxiety, and trauma through their partner treatment center, Pathlight Mood & Anxiety Center.
Any current reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
Eating Recovery Center (ERC)’s Texas locations have Inpatient, Residential, Partial Hospitalization (PHP), Intensive Outpatient (IOP), Virtual IOP, and Transitional Living.
Current ERC Texas locations include:
- Dallas/Plano (ERC Legacy): Inpatient (IP), Residential (Res), PHP, IOP. Treats children (ages 10+), adolescents, and adults.
- Baylor Campus Residential (Plano): Residential (Res). Treats children (ages 10+) and adolescents.
- The Woodlands: PHP, IOP, Virtual IOP. Treats children (ages 10+), adolescents, and adults.
- Austin: PHP, IOP, Virtual IOP. Treats children (ages 10+), adolescents, and adults.
- Austin – University of Texas: Special on-campus and virtual location providing IOP and Virtual IOP. Only treats UT students.
- San Antonio: PHP, IOP, Virtual IOP. Treats children (ages 10+), adolescents, and adults. (formerly EDC at San Antonio)
- Houston: PHP, IOP, Virtual IOP. Treats children (ages 10+), adolescents, and adults. (formerly Houston Eating Disorders Center)
ERC also has residential treatment programs in Colorado, Washington and Chicago. Here are the separate review pages:
- Eating Recovery Center (ERC) of Denver, multiple locations
- Eating Recovery Center (ERC) of Washington
- Pathlight/Eating Recovery Center (ERC) Chicago
* When were you there? March 2026
* What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient at Baylor
* If applicable: Is it wheelchair accessible? Yes
* How many patients are there on average? 15-20
* What genders does it treat? Both
* If applicable: Do they support the gender identities of transgender and nonbinary people? Yes
* How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? Psych PA everyday, nurse everyday, dietitian / therapy sessions 3x a week but you could ask to speak to them whenever
* What is the staff-to-patient ratio? Hard to give exact number!
* What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? Mostly CBT & exposure
* Describe the average day:
* What were meals like? 30min for meals, 15 for snacks in the dining room
* What sorts of food were available or served? It honestly seemed like hospital food due to being in the Baylor hospital. They did accommodate vegan for me
* Did they supplement? How did that system work? Yes – 5min to supplement after meals
* What is the policy of not complying with meals? Do most people complete their meals/snacks? Most people do complete or supplement. If you don’t they will push a feeding tube. They placed NG/ordered an emergency tube feed for me on the second day there – or go to the ER
* If applicable: Do they treat ARFID? If so, do they have a separate approach to meals for ARFID? I don’t really think so. I was there for orthorexia and don’t think they did a good job with it
* Are you able to eat vegetarian? Yes Vegan? Yes
* What privileges are allowed? Phones/electronics from 715-930 every night, they did accommodate 3 phone checks during the day for me due to my work
* Does it work on a level system? Yes 3 phases
* How do you earn privileges? Completing meals and being compliant
* What sort of groups do they have? The groups were not great at all. Basically reading a worksheet and then just sitting around the rest of the time. Art is once a week and they have yoga but you have to be on phase 2
* What was your favorite group? Art
* If applicable: Is the program trauma-informed?
* What did you like the most? The treatment team I had was amazing and I will miss them!
* What did you like the least? The rules and rigidity
* Would you recommend this program? No
* What level of activity or exercise was allowed? None
* What did people do on weekends? Outings on phase 2
* Do you get to know your weight? No
* If applicable: How fast is the weight gain process? 2-3lbs a week
* What was the average length of stay? 8-16 weeks
* What was the average age range? 18-25
* How do visits/phone calls work?
* What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? 715-930 every night
* For adolescents: Did they provide time to do schoolwork or offer academic support?
* For inpatient/residential: Are you able to go on outings/passes? Only as you phase up
* For PHP/IOP: What support do they provide outside of programming hours?
* What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Yes if you don’t already have one
* Are there any resources for people who come from out of state/country?
* Other?
I was inpatient at ERC Dallas (Baylor) for 3 weeks, June-July 2024. I had transferred in from a different treatment center that didn’t offer inpatient. There were good and bad things about this program, it just wasn’t what I was used to in a treatment center. When I first got there, they asked me immediately if I wanted a tube feed. I convinced them to give me time to try to do it on my own and the psychiatrist kind of laughed when I said I hoped to do it without. (I did manage the whole stay without a tube feed, which my team did not believe I was capable of). The days are very structured there. Everyone is woken up in the morning to give a urine sample, fill out a short assessment, and get vitals and weights. From there, you can get back in bed or start getting ready for the day. In inpatient, your bathroom time has to be monitored but they were good about respecting my privacy and staying away from the door. Showers are 10 minutes in inpatient and 5 additional minutes to get ready. This is just so that the BHCs can make sure they monitor everyone who needs it before breakfast. The day is structured pretty similar to any other treatment center (breakfast, group, snack, group, lunch, group, dinner, phone time, snack). During the day you are expected to stay in the group room. You are allowed one fresh air break for 15 minutes in inpatient and in residential, you can get two more when you move up levels. Also as you move up levels in residential, you are able to start doing yoga. My least favorite thing about ERC is that they take away your outside time and your phone time if you are not completing. Getting to go outside and calling my parents every night were the things that really helped me so I was always fearful of them getting taken away. In inpatient, you meet with the psychiatrist every day. I believe therapy and dietitian sessions are twice a week. ERC uses an exchange system for meals. You are allowed to fill out your own menus on all levels and pick your snack on levels two and three, but they are frequently changed by the dietitian. They supplement with boost for any part of the meal not completed. After dinner, patients are allowed their phones, laptops, kindles, etc. and sit outside of their rooms until hs snack. On higher levels, you can get into your room before hs snack. Overall, the program is okay and definitely helpful for people who needs a more structured recovery journey. The treatment center I came from was just much different so I wasn’t used to it. In my experience, I didn’t find my time at ERC to be very helpful in my recovery, however it would be a good place for someone who just needs to get the nutrition so that their brain can function properly and then work on recovery after that.
I’m admitting to Baylor ip on Monday. Any tips would be appreciated
For anyone that’s been recently – is there a big difference between the Baylor and Legacy campuses? Like is one “supposedly better”? I’m an adult looking for ip/res
Baylor is pretty dark without a lot of windows and it’s quieter and less people. Legacy has a lot more natural light and has more people and things going on. It depends what environment you prefer.
Currently at ERC Dallas adult IP/Res if anyone has questioins
i’m wondering what the environment is like knowing the inpatient and residential units are together (kinda like you phase into residential while being in the same unit)?
It is definitely different than a traditional residential because it has more medical and the setting is more clinical than a residential house. There isn’t much difference from IP to res except you see the psychiatrist everyday in IP and the medical doctor more and get labs more, but the groups are combined. They can handle higher acuity and more medical issues in both IIP and Res. Most of the time you don’t even know who is IP and who is Res. We do all programming together. You earn privileges based on the phase system not the LOC.
This is very helpful. Do you recommend the program in general? I’m looking at ERC ip/res facilities and in between Denver and Dallas
As far as inpatient program goes it’s fine. I find the medical team is good but the floor staff are pretty lacking. The clinical teams are hit or miss. I would only recommend it if you are okay with being in a very rigid program that doesn’t always have a culture of completion and you don’t need any redirection or extra support.
Any input on or knowledge about the StrongHER program for women over 40 advertised on website?
I am not in it but the implementation has been messy and chaotic. They are definitely still figuring it out. I hope it turns into a good program as it’s so needed! It’s running on the same unit as the regular program and it’s chaotic with two programs running on the same unit. They have so many issues to resolve before the program will be fully functional in my opinion but hopefully they get their own unit soon.
I am possibly admitting to IP in a couple of weeks. I’ve been to Legacy before back in 21. Baylor wasn’t for adults at the time. What’s the program like now? Is family therapy still required?
I can’t speak to IP as I haven’t done that since 2023, but I’ve done PHP recently and they still require family therapy for everyone. You aren’t required to do it with your family, you can do it with a friend or another supportive person, but they won’t let you get out of doing it completely. Baylor is now all adults and all the kids are at Legacy.
I’ve been to Baylor Sepyember-December 2024, and Legacy January-April 2025 and June-July 2025
I’ve been inpatient, residential, and PHP but I will only be speaking on experience in IP and res
Yes. In fact many people were wheelchair bound or required to use a wheelchair when going outside
Baylor up to 12 and Legacy up to 18
All genders.
Yes. They are very good about asking for pronouns and names and will have you use the bathroom that you feel most comfortable with.
IP- Doctor 2-3 times a week, Psychiatrist every day, even weekends, therapist 3 times a week, dietitian 2 times a week, nurses every day
Res- Doctor once a week or when requested, psychiatrist twice a week (once is for team meeting with your whole team), therapist 3x a week, dietitian 2x a week, nurses every day
At Baylor- there was usually one nurse on staff and 1-2 BHTs
At Legacy- 2 nurses and 2 BHTs with a “float” BHT between all 4 units
DBT, CBT, ACT. You could also get ketamine treatment and TMS as an added treatment if psych team deemed necessary. I did both.
Describe the average day:
Meals are 30 minutes long, with 5 minutes after for supplement. Snacks are 15 minutes long, with 5 minutes extra for supplement. We had 3 meals and 3 snacks every day.
They tried to have a varied amount of cuisine types. The food was rotating on a 3 week basis. You choose your meals after the first couple of days. And once youre on phase 2 you choose your snacks.
Supplement was given based on the percentage of the meal completed. For example, if you ate roughly 50% of your meal, they’d give 4oz of supplement. 0% of meal they’d give the full 8oz. They used Boost for a supplement unless you had a dairy allergy, in which they’d give Complete.
If you didn’t complete a meal or snack, they’d give supplement. If youre not complying with any meals they are usually quick to try to get you on a tube.
I’d say most people are attemting to complete meals. If you are not they usually send you to “small cafe” which just means smaller group of people to have staff help you complete/attempt.
They di treat ARFID, but I found that they really push for you to not have a lot of “write-ins” for meals.
Vegetarian, yes. Vegan they say they do not allow, but I have seen people at the PHP level be allowed to be vegan.
Phone/electronic time, outings and passes at phase 2, and longer time with electronics and passes at phase 3. Also, phase 2 and 3 get to go outside 3 times a day instead of just once.
Yes. Everyone starts on phase 1, if youre completing 75-100% of meals (with or without supplement) you can move on to phase 2, and phase 3 is completing 90-100% of meals without supplement.
Moving up in phase system.
It really depended on the facilitator for that day, but my favorite were DBT groups and Nutrition.
They say they are. They even have a trauma pull out group, but my experience with this wasn’t good.
My therapist at Legacy pushed me in ways I didn’t know I could be pushed. This was a good thing for me.
They are not neurodivergent friendly by any means. They don’t like when you advocate for yourself. And they phase drop people for reasons that don’t make sense, but won’t phase drop other people for behaviors like completion and exercise.
Yes and no. If you are neurotypical, like rigid routines, and do well with authority, I think the program would work well for you.If you are neurodivergent, like to advocate for yourself, or need any type of accommodations, they won’t work with you, and this place probably wouldn’t be good for your mental health.
You can do yoga on phase 2 and go on passes which usually means some amount of walking.
It’s usually a lot quieter because weekday staff arent there. But they still have groups and meals at the same times. They have an outing on Sunday’s that last about 2 hours for Phase 2 and 3.
Not usually unless it’s an exposure.
Different for every person. I wasn’t there to gain weight so I can’t really speak on this.
If you didn’t AMA, 6 weeks to 3 months.
Probably about 8 weeks was average.
Visits were on Tuesdays and Weekends for 45 minutes. Phone calls every day during electronic time, even if your electronics were taken away, you still were allowed to use the nurses station phone.
All the electronics described were allowed.
They do really well with setting up step-down levels of care before leaving. I stepped down to PHP that was closer to my home, but many people stay in Plano for they’re PHP. They have housing options if this is the case.
I never knew of anyone from out of the country, but a lot of out-of-state people. I knew someone from as far away as Hawaii.
When I first went to Baylor, I needed a tube ASAP because of my blood sugar levels, but I think because of my size they were slow to look at my needs over my size. It took them over a week of extreme deydration and malnutrition for them to finally siggest the feeding tube. IMO, this is way too long.
I was treated with a lot of disrespect, and they didn’t know how to handle me when I had autistic meltdowns from being overstimulated (it’s very loud at Legacy). I was kicked out due to a meltdown and they won’t let me back, even though it is the only place my insurance takes. So I am struggling with not wanting to go back, but also needing it and not being able to.
I honestly want to bash ERC for a lot of things they did to me and others while I was there, but I won’t because I truly can see how ERC can help in great ways. If you’re needing help, they have the structure to get you better.
What are The Times for electronic usage
7:15-9:30pm every day
Everyone gets electronics 7:15-9:30pm and on phase 3 you also get them 4:45 onward. They are pretty strict about it.
I’ve been to Legacy and Baylor for IP/Res and Legacy for PHP but I haven’t been to IOP there. Has anyone been to IOP recently that could say how it was or how it differed from PHP? I would be coming from outpatient, not stepping down. Thanks so much!
Hi,
I’m possibly admitting to ERC Plano to their Res/IP and I’m FLIPPING OUT. **TW: tubes, restraints** I have a massive phobia of tubes and restraints. They told me on the phone they can’t restrain unless absolutely necessary and only tube if YOU CHOOSE. Is that true? **END TW**
Additionally, I’m nonbinary and autistic and wasn’t sure about how they were with both things as well as the size of the program since I don’t do well with loud noises…
I’m also wondering about how they do with people’s religious beliefs and if they’re accommodating to people wanting to partake in prayer services and such. I personally partake in something called wrapping tefillin which is essentially wrapping leather straps and wearing them with a prayer shawl during prayer. They didn’t seem to think they could accommodate that due to a LONG history of self harm so I was curious about that…(how do they deal with self harm, too?)
Thank you in advance for the help!
Hey, I’m here right now. There are two units, north and south. North has multiple nonbinary/gender non-conforming people at the moment. South currently has only female and male identifying patients. From what I’ve seen everyone is accepting of preferred names and pronouns. There is an lgbtq process group.
They do not use restraints for tube feeding. I think they only restrain in other cases if it’s necessary to prevent someone harming themselves. I am pretty sure tube feeding is voluntary however they do use them in the case of food refusal and if you refuse I’m not sure if they would let you stay in the program.
There are 18 beds on each unit. It can get pretty loud. Not necessarily people struggling, but just general noise. They do not allow listening to music as an accommodation but can do other accommodations. There are not rooms to go to if you need a break which is one of my pet peeves. Everyone sits in the common area all the time pretty much.
I have no idea about the religious accommodations that would be something you would have to talk to your team about.
They do have protocols for self harm which can involve more supervision and limited access to items you can harm yourself with. The items you can bring aren’t as restricted as other inpatients I’ve been to. I have not seen anyone here engage in self harm so I’m not really sure ultimately how strict they are in dealing with that behavior.
Lmk if you have other questions
Consider taking noise cancelling headphones (wireless) to help with overstimulation. Even when just one & nothing playing they can help temper louder environments.
Unfortunately wireless noise cancelling headphones are not allowed.
When I was at ERC they let me wear ear defenders (headphone looking things that have no connectivity to cancel out noise) but that was a while ago but it’s worth checking into!
Why not?
Hey, so I was the original poster still flipping out and trying to figure out what I’m going to do…can you explain the tube thing? Sorry!
If you are set on not having a tube, they will not force it. They might pressure you about it a lot.
If you still refuse it and are refusing food or liquids, they will put you on a support plan where typically you can’t get your electronics unless you complete. If you still don’t complete they would likely put you on a treatment agreement that says either accept the tube, start completing, or you will be discharged.
ERC Dallas/Plano is where I actually came out as trans and all of the staff was really supportive (except my 1:1 therapist who said that being trans had nothing to do with my ED and tried to bar me from talking about it, but she has quit since I left).
Yes but they will try to send you to the Denver location so they can force you to do it
I was at the Baylor location for Res/PHP a few years ago as an adolescent
March – July 2021 at the Baylor Location
Res, PHP, Virtual IOP
Yes
~16 in IP/RES, and then more like ~22 in PHP
Keep in mind IP/RES are one unit. The only thing that differentiates you is your treatment plan, how often you see a doctor and a different color wrist band.
All genders
Yes, they are pretty good, except the medical doctor was awful. Although it was Texas so I can’t say I had extremely high expectations. (I am trans.)
RES: Nurse ~2x a day check ins, Psychiatrist ~1x a week, Therapist ~2x a week, Dietician ~1x a week, Medical doctor ~1x and then as needed, + weekly rounds
PHP: No nursing input, Psychiatrist ~1x every two weeks, Therapist ~1/2x a week, Dietician ~1x a week, + weekly rounds
RES: 1 Pro-T (a therapist in training) and 1/2 BHC (tech) for the milieu. It felt pretty understaffed.
PHP: 1/2 Pro-Ts for the milieu. It felt chaotic.
They are pretty FBT based with their adolescent clients and very into ACT. ACT was used as my primary therapeutic modality along with family based treatment.
Describe the average day:RES:
~6:45 Wake up and full orthostatic vitals if IP or first ten days of RES
Go to the communal bathroom to complete a urine sample (yes, every single morning).
Weights and orthostatic vitals. You took turns changing behind a curtain in the med room into a paper gown, doing a jumping jack and getting weighed. Everyone sat waiting for their weight and having their vitals taken.
You could then shower, get ready in your own bathroom/room.
Meds/nurse check in.
Fill in daily check in form.
Breakfast
A couple of groups.
AM snack
Another group and then maybe some chill time in the community room.
Lunch
A couple of groups.
PM snack
A couple hours of ‘school’.
Dinner
Facetime/calling with family if allowed (although in the lobby in front of all other patients).
Watching a movie/karaoke/chill time.
PM snack
Time in the community room.
Fill in a nightly check in form.
Meds/nurse check in.
Get ready for bed/bathrooms unlocked for a little bit.
~9:45pm lights out
PHP:
~Arrive at 8am
Otherwise pretty similar to RES. You have Breakfast, AM snack, Lunch, PM snack, Dinner. (HS snack at home.)
~Leave at 6pm
The program is 10 hours a day/7 days a week. It is very intense but good if you need the supervision.
After a while you begin to get breakfast passes, dinner passes, then day passes and eventually weekend passes.
You sat at 2-person tables, across from the person (COVID regulations). Staff did not sit with you or eat with you at all and provided no meal support aside from the occasional redirection.
You played games (the usual ones).
You have a thing called a diary card which you carry with you to every meal and a staff signs off on whether you were redirected for anything, completed or supplemented or anything else.
Your parents pick your menus.
The food was typical for a treatment center. It wasn’t bad.
Breakfast: cereal, pancakes, sausage, waffles
Lunch: sandwiches, burgers, pita plates
Dinner: pizza, tex mex (A LOT), pasta
For snacks you are either on A, B or C snacks. A and B tended to be similar just with differences in portioning or something added.
C snacks tended to be shakes, pita plates, etc.
A/B snacks: yoghurt and teddy grahams, muffins, skittles, chips, yoghurt pretzels etc.
Snacks and meals were on a 3 week rotation.
In PHP you got to choose your snack from a few options unless you had a specific exposure.
If you did not complete in time you were allowed 5 minutes of after time (if it was less than a certain amount) or you were supplemented. It was usually boost plus (3 flavors) but some people had boost breeze, clif bars, boost, boost VHC, all depending on what you discussed with your dietician.
They supplement by quantity but they give 1/2 a boost minimum I believe? It really depended who was pouring.
(IN RES)
There are no immediate consequences. If you don’t comply/finish supplement you just leave with everyone else. The majority of people do not complete unless they really want to leave.
After a while your team will probably suggest a support plan. This is a behavior modification plan in a reward/punishment based system agreed by your team and parents. It will outline goals/expectations and various consequences for not meeting them. A lot of people had a support plan.
Typical punishments included: losing all facetime/phone privileges, losing outside time, no ‘fun’ groups, no groups at all, self reflection writing, isolation, etc.
Typical rewards included: being able to call a friend, getting to use art supplies, treasure chest, etc.
Expectations could be: specific food/water/supplement completion goals, no sh, tube compliance, medication compliance, etc.
They do tube and they tube as soon as someone gets medically unstable. They also often tube if people aren’t gaining weight fast enough or if they need significant weight restoration fast (which I thought was very weird). Essentially they love tubes.
They use continuous feeds either as day feeds, night feeds or 24 hours depending on your dietician.
They place tubes on site and do not x ray. They do not bolus or drop and pull.
I believe they use a restraint chair for mechanical restraint feeds but no one in my milieu ever experienced that thankfully. I think legacy tends to be higher acuity.
(IN PHP)
If it becomes an issue they will probably talk about stepping you up.
Nearly everyone completed in PHP. I literally never saw anyone not finish or complete supplement.
Vegetarian if your parents allow it.
RES:
You could have facetime for 30 minutes every evening to call ONLY your immediate family (if allowed by your team), but it was in the lobby in front of everyone else calling their family so very strange.
That was mainly it.
PHP:
Determined by home level system, see below.
Yes, levels 1-3.
RES:
Level 1: 1x fresh air breaks a day.
Level 2: 2x fresh air breaks a day.
Level 3: 3x fresh air breaks a day.
PHP:
In PHP levels also corresponded to your home level system which was formulated by your treatment team/parents, so it was a much bigger thing.
Level 1: usually meant no phone/tech at all, no privileges at home, etc.
Level 2: average, you handed in your phone at program, etc.
Level 3: you could have your phone during program/all day, you had a lot more freedom, etc.
You could get dropped by your parents or treatment treatment. You could be dropped a level from doing anything like restricting, arguing with parents, negotiating, not doing chores, sh – literally anything just depended on your home level system.
On level 2 you could use supplement/aftertime 4 x a week and ed behaviors 1 x a week.
On level 3 you could use supplement/aftertime 1 x a week and no ed behaviors at all.
You moved up by doing assignments, meeting goals and having your entire treatment team sign off on it.
Via levels – completion, meeting goals and no unsafe behaviors.
‘Unsafe behaviors’ would put you on protocols which restricted privileges. They had protocols for SI, SH, Purging, Exercise, Elopement, Tube manipulation, etc.
Often these protocols meant you would not be allowed outside, lose even more bathroom privacy, etc. There were people who didn’t go outside for 4+ months.
Skills groups such as ACT, DBT, CBT, etc. – were all led by a PRO-T reading off a 10 week cycle of work sheets. They were useless.
Cooking/nutrition group – might watch a documentary, work on portioning/meal planning for discharge, bake a snack, etc.
Process group
Art
Yoga
Community
Supervised schooling – everyone watched netflix on their laptops
Art or Nutrition
No.
-RES was a clean, well kept facility.
-I had my own room and bathroom.
-The community room had a tv, games, crafts, etc.
-My dietitian was good.
-Food was not bad.
-PHP was generally a lot more helpful than RES.
-I was put on loads of anti-psychotics, from a psychiatrist I never even saw in person.
-The home level system.
-My therapist.
-The awful groups.
-An extremely censored environment. We weren’t allowed to talk about anything potentially triggering. We could not say the names of food (seriously), I almost got written up for saying egg carton. We were not allowed to talk about any kind of symptoms even in process group. We could only say ‘urges’ essentially.
-No therapeutic support.
-The diary card/written redirections felt very prison/TTI like. Some staff really liked writing you up/punishing you. I got written up for alleged whispering to a girl who was deaf.
-Generally a punitive approach, support plans.
-They push for tubes even when people are completing.
-Very under-qualified staff.
-They made me stay in Texas for PHP, instead of allowing me to go home to CA, even though I hadn’t been home for 7 months.
-They are very poorly equipped to treat anything other than AN despite claiming they do.
-They kept giving people with celiac gluten.
PHP maybe, RES/IP no, there are so many better places.
RES:
Only yoga 1x a week is allowed but everyone can do it so legit people were doing yoga while attached to tube feeds which was crazy.
PHP:
Yoga plus whatever your team decided you could do outside of program.
Less groups, more chilled time in the community room, watched a lot of tv. You also had a second facetime or occasionally in person visitation in RES.
No.
Average – 2/3lbs.
IP/RES: really depended, shortest I saw was 3 weeks longest I was was 4 months (people stay longer though. My insurance cut at 6 weeks which was probably average.
PHP: ~2 months
Adolescent side ranged from 10-18 when I was there. They take younger.
30 minutes of facetime daily if complying. You facetimed in front off staff and other patients. You were told to hang up if the call was not going well.
In person visits were every other weekend. The rooms were video/audio monitored. You were told visitation would end if it was not positive.
Laptop for school use during school hours.
Phones used for facetime only.
They provided time to do schoolwork I just did not do any work.
Not when I was there.
None for patients.
I had one set up, so not sure.
They have PHP housing.
Summary:
I would not recommend ERC Dallas particularly for adolescents. I think the PHP can be good given its long hours but highly depends on your team and which location.
I think there are other far better options than ERC. I also think ERC doesn’t deal with physical health or medical complications well nor does it adequately support psychiatric needs.
I would recommend CFC over ERC any day.
Good morning, I am potentially admitting to residential in Dallas/Plano (either Legacy or Baylor) in early May. Not my first choice, but my backup plan if the Laureate waitlist is too long. Would anyone who was at Legacy/Baylor recently (or currently) be able to give me a sample menu or an idea of the options for meals and snacks that they currently have in rotation? For example, the weekly rotation for breakfast, lunch, dinners, and snacks? I went to ERC PHP in the Woodlands in 2022-23, but am nervous about what things would be like, food and program-wise, for res LOC and at a different location, like Dallas/Plano. Thank you so much!
I was at Baylor last summer. I remember breakfast being lots of cereals, yogurts, granola, bagels, fresh fruit, sausage/vegetraian sausage, etc. For lunch and dinner, you can pick from three options, one of them being vegetarian (so since I am vegetarian, I only had one option). Some of the meals I remember having are tofu with barbecue sauce, pasta, a cheese, vegetable, pita, and hummus platter, lasagna, etc. You are allowed to pick your sides for the meal as well, so for example, you could pick rice or buttered noodles or choose from two different vegetables. So for all three meals, you do have some choice in what you are getting.
Any review on ERC PHP Austin?
(first time posting, hopefully im doing this right)
staff is wonderful, but groups were lackluster. i became frustrated because a majority of them were boring lectures or worksheets over the same shallow coping skills, but the program therapists did their best to make it engaging. a lot of the best staff members left recently or are leaving soon, which sucks cuz theyre already low staffed and semi disorganized because of it. i would recommend it overall though, especially if its your first time in treatment.
Our 21 year old Daughter with AN has been in residential for two weeks. Her care team wants to transfer her to inpatient. ERC Dallas/Plano is one we are considering but we have to move fast. I would appreciate any feedback you have regarding all of their program levels. TIA
Do you know what the reasoning for inpatient is? If it’s for behavior interruption, ERC is fine. But if it’s for medical stabilization, I genuinely would recommend a hospital based program. Not sure where you are located.
Just letting everyone know I am here at the IP program in Plano, would be happy to answer any questions. I will do a full review when I step down to PHP.
Current electronics/room/level policy? What are the snack options? What times are meals at?
We currently get electronics in the evening from 7:15 to 8:45. Technically electronics time lasts until 9:30, but we usually don’t have more than 10 minutes with our phones after getting out of night snack. Phase 3 gets an extra hour of phone time from 9:30 to 10:30, but I’d say it’s pretty rare to get to phase 3. Phase 2 and 3 gets room time for an hour ish after our late afternoon group. I’m not the most well versed in phase 2 and 3 privileges because I’ve been phase 1 my whole time here. Snack option recently have included yogurt and granola, chocolate covered pretzels, muffins, peanut butter sandwich crackers, cheese and crackers, pita chips and hummus, etc. If you’re on a higher meal plan, it will be something like dirt pudding or shakes. Breakfast is 8:45 am, morning snack is 11 am, lunch is 1 pm, afternoon snack is 3:30 pm, dinner is 6:30 pm, and night snack is 8:45 pm. Hopefully this helps!
Thank you E! What groups do they currently have running? I know different locations often have different groups, and it is so hard to know in advance which locations will have what. (You can just write out the titles from your schedule, no need to go into detail or organize/explain in any way – don’t spend more than 5 minutes on your reply 🙂 )
Sure no problem! I am currently at the legacy location for adults, just to preface. These are some of the groups currently offered… process group, DBT, boundaries, community meetings, yoga for phase 2 and 3, managing anxiety, art/body image art, self-directness, ID emo, CBT-E, ACT, etc. There are also 2 specific tracks you can be put in by your therapist which are trauma specific and OCD specific. Pretty much the only difference is that you get to attend trauma/OCD group once a week that’s led by a primary therapist instead of a basic skills group.
Hello! How is the program going so far?
Did your experience help overall? I am 64 and have a number of health conditions. Is the quality of care high or more laid back. How often did you see a psychiatrist, individual therapist and dietitian? Was there any tube feeding ? Thank you so much for your time. God bless
Not the OP. I wouldn’t say the care is high, but I also wouldn’t say it’s laid back lol. If IP you’ll see the psych a little more often. In res you see the psych once a week 1 on 1, therapist 3x (usually 2 individual and 1 family), and RD 1-2 times (some do 1 session, some do 2 shorter/check ins). They do tube feeds.
Thank you! I have a serious GI issue and my oncologist has advised me to get it resolved before going. Unfortunately no doc can figure it out. I’ve been to Mayo and they couldn’t figure it out. Having more testing tomorrow. Do they have access to hospital facilities? I surely appreciate your help and feedback. God bless and I’m proud of you for getting help. I need it but don’t know what to do.
I’ve seen so many negative reviews of Plano location. Has this been your experience with staff’s being cruel and punitive?
How is the food?
What are the requirements that need to be met in order to be considered for PHP over res?
I have heard negative things about inpatient/ res but not much about PHP. Can anyone speak to the experience, specifically adult program? Is it helpful and beneficial?
What is the schedule for the day program? Would there be any time to work on school if on the adult side?
Thank you!!
Will probably be admitting to Austin ERC PHP soon and then probably Plano residential, so I’d love to get a more recent idea of what those programs are like right now. Anyone at Austin PHP recently? What is the milieu like? How is the staff? I’ve been there numerous times, but it’s been nearly 2 years since my last stay and I know there has been a lot of turnover.
HI, can i ask if how much is the treatment cost?
it really is dependent on insurance!
Hi I’m supposed to go ERC Plano any tips are they quick to tube? Cell phones? And everything else thanks you
*TW: certs/involuntary holds*
Does anyone know if ERC Dallas IP is able to cert? I know they’re able to do 72-hour holds, but I heard they’re not able to cert past 72 hours like Denver does as of 2024 – apparently they used to be able to, but rules changed. Can anyways confirm if this is true or not?
they can put you on a cert just like Denver can
From what I know, only Colorado and Florida do the extended mental health holds for eating disorders. The Colorado law was helped in part by ACUTE and based on laws for drug addicts. Most states only allow for 72 hour holds. My understanding is Texas cannot hold you longer than that.
ERC Texas was very traumatic for me. They show extreme favoritism, and are fat phobic (I received it myself and saw others receive it too). They kicked me out when I was struggling really bad and straight up told me I didn’t need ED treatment. They are willing to keep some people for months or even years and help them but hate others and show it. They refused to let me go outside even though I did not self harm and rarely had SI. Other ERC locations are not like this, but the trauma I got from Texas makes me unwilling to seek help ever again should I need it.
I was at ERC Dallas during the summer of 2021. Though my stay was some time ago, I wanted to share a little about my experience in the hopes that others can avoid the same issues I faced.
ERC Dallas’ methods are punitive. When I was struggling intensely with *TW* water restriction *end TW*, I was given a “support plan” that dictated whether or not I received certain privileges. In theory, this could work for some, but in my case, it felt incredibly punitive. If I didn’t meet my water plan in the morning, I was not allowed to go outside for 24 hours. If I didn’t meet it in the afternoon, I was not allowed to have my phone to reach out to my supports outside of treatment. The entire time I was on the support plan, they held the threat of a tube over my head. Ultimately when the support plan didn’t work as intended, they placed the tube anyway.
The tube was a traumatic experience. It was placed at the wrong angle and caused me to have a vasovagal response the entire time it was in (so felt like I was going to pass out and was lightheaded the whole time). They finally agreed to pull the tube in team rounds. When my therapist left rounds with me to go to our next session, she said point-blank, “We can talk about anything except the tube.” I was appalled. I was not allowed to process the situation, which had been terrifying and traumatic. Never in my life has a therapist dictated what I can and cannot discuss in session.
Finally, I left treatment after residential because I couldn’t fathom the idea of being in their care a moment longer, despite the fact that they wanted me to step down. I left with a new outpatient care team set up. However, when I showed up at my dietitian’s office the next week, it was empty. I called her to make sure I had the correct address. She apologized and told me she had my email wrong, but she had tried to contact me to tell me she could not see me as a patient because I had left AMA. My ERC treatment team had called ahead to tell her I left AMA, and she dropped me before ever seeing me. I never signed AMA paperwork, just the usual discharge paperwork. The treatment team sabotaged my entire outpatient treatment plan because they were petty about the fact that I refused to remain in their care.
I have never been so appalled by the actions and behaviors of a treatment facility. I felt disrespected and manipulated the entire time I was there. My care team was unprofessional in my treatment both while I was a patient and immediately following my discharge. I have never heard of a facility being so petty that they would sabotage a patient’s success outside of their care. I would never recommend ERC Dallas to anyone. Everyone deserves better care than they can offer.
ERC Plano (Legacy) is a very unsafe facility. I would not risk putting your children into this facility. They are being reported to the “Texas Medical Board” as being very manipulative, as well as uncommunicative to parents. They will try to hide as much as they can from parents as possible, as their way to treat your child is to stick a tube down their nose. They do not have the experience to treat, nor do they have the knowledge. For example, if you have ever been on any of Dr. MD Talks with Dr. *** you can see the relapse of parents on there, that in itself should tell you that they can’t teach recovery, yes some patients will have a relapse but when the Doctor of the facility knows the majority of the parents because they are constantly coming back and he blames it on the child there is a major problem. The actual problem is the treatment itself as the staff actually doesn’t know how to treat because they are never there, *** is a horrible therapist, *** is a horrible nutritionist, *** [Clinical Manager], *** [Clinical Director] all need to go. This is a college hang out for college grads with no experience in their fields.
Our son was her receiving treatment and within the first week there were so many inconsistencies it was extremely difficult for us to keep up. Week two mistakes just began to compile with his actual treatment plan itself. We worked with [Therapist] on his support plan and upon achieving it instead of him actually receiving what he should have he was actually punished, Due to our son being so quiet he never said anything to anyone and just kept to himself, apparently this just kept going on for weeks without any recourse. According to our son there was another young girl in a similar situation who also was going through the same thing who also was being punished even after meeting her support plans, it seems that this facilities goals are actually not to reward you but to punish you but yet nothing ever happens to the staff other than its just human error and it happens. After speaking with other parents, this is the norm of the facility and per [Clinical Director] this is the way the facility runs and its okay. ERC’s moto is that it is okay to make mistakes and if someone dies then that is okay to because it is human nature to make mistakes even in the medical field.
I would strongly suggest reading the reviews before bringing your child here, it is NOT a safe place. This is not the place for your child nor adult. Their team definitely needs more experience, ask questions as they do not have the simple answers to those questions such as what is their turn over on patients who return, which by the way after looking into the data is extremely high. This facility has an extremely high return rate, and again if you attend their classes you will see it within the parents who have been here time and time again. These facilities should not have the return rate like they do, if the team does their job as they should then they would be successful in what they do.
***names redacted by admin per site policy.
May I ask in what way your son was punished for goal completion? Did your family end up doing PHP, and if so, were did you have more direct involvement at that time?
I was previously in treatment at the IP/ Res level at Legacy. I will be using a different name, and will not be stating the dates I was there in order to protect the privacy of my peers. I am not one to write bad reviews, but I feel I must protect people from going to treatment here. I admitted to ERC with severe bradycardia, and was ordered to have an EKG every night at 9pm. It was my responsibility to track down the float nurse (every night) in order to have that EKG done. It would usually end up taking around an hour of my time just to find somebody to do the EKG. Additionally, about a week into my stay my team decided that I needed a tube, even though I was eating 100% of my meal plan. The choice behind this was because I was not gaining the large amount of weight per week that they require at ERC. My dietician often increased my meal plan (through the tube) without my knowledge. I was IP for a while, but this information was not communicated to the floor staff so I was not getting my orthostatic vitals done for 3 weeks. My team had no idea that I was not getting orthostatic vitals, which led me to pass out one of the days that I was there because of my low blood pressure. They still did not do orthostatic vitals after this. The worst part of my stay here was a SH incident that happened with one of my peers. This peer was being isolated from the community, was not allowed contact, and was not being given psychiatric support. During this time, that peer acted on SH where the rest of the community was able to see it. Instead of us being taken away for our well-being, and her privacy, we were forced to stay in a room with glass windows so we could see the whole incident happen. I will not go into further details, but I will say that the staff did not allow us to process this event, with peers, or in individual therapy. It took leadership about a week to get my peer into a psychiatric hospital with more support. Other than the major events, I had some bad experiences with floor staff. I ended up leaving early, which was the best choice I could have made for my recovery.
I can only hope that ERC has improved some of these problems, because I understand how difficult it is to get proper eating disorder care.
Elizabeth, I’m sure I speak for many of the members here by saying I am deeply sorry for your experience. I believe every word you have written, and it is so important for you to give as many details as you feel comfortable sharing. You will help many people with your review. I hope you are in a neutral, if not much better place. Sending all of the healing energies I can muster up. ?
Hi,
I was wondering if anyone had any recent reviews of the PHP IOP level adult programs at the Houston or Woodlands locations. I’m trying to decide between one of them or the Center for Discovery Cypress location. Thank you for any help! I was already at Center for Discovery Houston and they are really nice but it just wasn’t a good fit for me.
Currently Houston PHP only has 1 patient in it. Hahaha it happens to be my friend. So if you want some real support go there!
Thanks! I’m in my 30s. Are they as well?
She is 40! 🙂 if you have an email, i could reach out to ya there!
hello!
does anyone know the PHP/IOP schedules for ERC Austin, Houston, &/or The Woodlands? Any info would be super helpful. I am currently at ERC Denver (Adult Program) & getting ready to transition back home. I spent about a month at ACUTE prior to moving to ERC Denver Inpatient/Res, and so I am just trying to get a feel for which program would be best to step down to. I’ve been to treatment way too many times, and I really want this to be the last time. Any info/thoughts/opinions on the Austin, Houston, &/or The Woodlands Locations would be amazing. thank you!
probably admitting in the next 1-2 weeks at legacy (IP or res), adult. what to expect? I’ve been there before (right when they opened IP at the Baylor plano location). Just wanting to know what it’s like now.
possible trigger warning. I believe I’m going to be admitting IP at legacy sometime soon. Well they just informed me I’ll be on a treatment agreement upon admission. What exactly does that mean? I know it’s probably an individualized thing but overall what’s the gist of a treatment agreement?
It’s a list of things you are expected to do, or not do, while you are there. You will have to sign the paper after going over the list with your team when you get admitted. If you break one of those expectations, or rules, you’ll be discharged. You might be given a warning or a chance to change your behavior once or twice, depending on what it is. Or you might not. They really don’t f*#k around with treatment agreements.
Does anyone know the current waitlist estimate?
1 week!
Does anyone have any recent reviews of the adult res Baylor location?
I am also looking for reviews from the adult res Baylor location, I am admitting next week
I was there last year. I don’t know if I am up to doing a full review but I can try to answer specifics if I can. I’ve also been to Legacy so I can compare/contrast if that helps.
How was Legacy? I’m 64 with a variety of health issues.
The therapist I had at Legacy in 2022, and at Baylor in 2023, were both associates, instead of already licensed therapists. My dietitian at Legacy was 23, and had just graduated with her degree, so I had my eating disorder longer than she was even alive and I wish I had someone more experienced. The groups are run by interns for the most part.
I didn’t receive bad care necessarily, but after having my ED so long, and having been in treatment so many times, I didn’t gain anything from the program but weight restoration. Several of the nurses were the highlight, and were helpful more than my team.
But I feel like they don’t know what to do with people with a long treatment history or complex trauma. It seems to be geared more to younger people and those with newer EDs. I was the second oldest person when I went in 2022 and 2023 at 38 and 39.
If it’s your only option for treatment, then it’s better than nothing. But if you have other options, I might look into those.
If you have any specific questions I can help with, let me know. I’m happy to try and help.
Thank you so much. I’m blessed to have another option as of yesterday. I prayed for it! I’m still scared but I know God wants me there. God bless
does anybody have a recent review of ERC San Antonio PHP?
mainly i’d like to hear about meals/what was served, were they kind to clients with ARFID/ortho tendencies while still pushing to recover ofc… were groups good? therapists? my team has left me and told me the only way i can work with them again is if i complete php there, and past treatments were not kind to my texture/taste issues resulting in behaviors worsening causing me to AMA (i’m looking at you, Clem)
When were you there?Summer 2023What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?Adult Residential @ ERC LegacyIf applicable: Is it wheelchair accessible?YesHow many patients are there on average?There are two adult units, 18(?) beds each.Does it treat both males and females? If so, is treatment separate or combined?While I was there, one adult unit had mixed sexes and one only had females. If applicable: Do they support the gender identities of transgender and nonbinary people?Patients are respectful, staff aren’t outright disrespectful but some make more of an effort than othersHow often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?MD: at intake and by request (but they’re usually hard to track down)Psych: At least one weekly check-in, in addition to weekly rounds (aka meetings with your whole team)Therapist: Usually twice a week, in addition to weekly rounds and family therapy (weekly)Nutritionist: At least one weekly check-in, in addition to weekly roundsWhat is the staff-to-patient ratio?During the day: One program therapist (another comes in for groups), two floor staff, nurse, float staffAt night: two floor staff, night nurse, float staffWhat sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?DBT, CBT, ACT, and exposures are most commonAverage Day:6:30am: Wake up (bathrooms/showers/vitals open until 7:30). 7:45am: go outside if you want (15 min). If you vape/smoke, your vape/cigs will be brought down with a staff member8:45am: breakfast10am: group 111am: snack 111:30am: group 21pm: lunch2pm: group 33:30pm: snack 24pm: group 44:45pm: down time6:30pm: dinner8:45pm: snack 39:30pm: Bedtime stuff (bathroom/showers open until 10:30pm)11pm: lights outWhat were meals like?Menus (meals and snacks) rotated on a three week system with a lot of variety and options, but I definitely enjoyed some weeks more than others. Quite aware of allergies and has alternate menus for those with allergies/intolerances. Meals themselves were in the dining room unless new or on specific protocols. Your seat changes every day, and a staff member is at each table (2 total). People usually chatted or played table games. Some staff played music during meals/snacks which was always really nice. What sorts of food were available or served?Typical american fare, with lots of tex-mex and mexican options as well. Some snacks were much more clearly aimed towards weight gain than others. Did they supplement? How did that system work?You get 30 minutes for meals and 15 minutes for snacks. After time is up, if you did not complete you supplement and have 5 minutes to complete it.What is the policy of not complying with meals?They’re typically quick to tube in the first few days if a patient is struggling with completion/complying, but after those first few days they can be pretty slow to tube. Some patients may also need to create a support plan that details things like losing certain privileges if not complying. Are you able to eat vegetarian? Vegan?Vegetarian, yes. Vegan, no. also, if there’s an error with your menu and you get non-vegetarian food when you’re a vegetarian, they may not have any other options for you for that meal. What privileges are allowed?Phone time starts after dinner and ends at 9:30 (10:30 for phase 3)Can watch TV in community room (g or pg rated) before breakfast and after dinner, can play spotify on TV during the dayOutings, passes, and yoga for everyone above phase 1 Does it work on a level system?Phase 1: you start here, and remain here for at least 1 week. Morning showers only, must remain in community room during afternoon down time, can’t go into your room until after the last snack of the day.Phase 2: Can take morning or night showers, has (optional) room time from 4:45 to 5:30 every day and from 8:00 onwards each night. Goes on group outings every weekend and can go on one or two solo passes a week (1-2 hrs). Yoga twice a week.Phase 3: Same as phase two, but gets room unlocked as soon as dinner ends. Has longer passes (2-3 hours) and can do up to 3 a week. Keeps phone for an extra hour each night How do you earn privileges?Getting your phase 2 or phase 3 application sheet signed by staff membersWhat sort of groups do they have?ACT, DBT, CBT, identifying emotions, boundaries, art, yoga, managing anxiety, healthy foundations, shame, nutrition, What was your favorite group?NutritionIf applicable: Is the program trauma-informed?To an extent, yes, but it is not a trauma focused program and doesn’t seem capable of handling severe trauma alongside an ED.What did you like the most?The other patients and some of the staff made the experience as warm and recovery focused as possible. What did you like the least?Staff inconsistency, kitchen inconsistencyWould you recommend this program?Yes, but it’s not for everyone. What level of activity or exercise was allowed?Very little. If caught doing exercise or extra activity, you could be dropped a phase or get a movement trackerWhat did people do on weekends?We still had groups on weekends, but more downtime (not more phone time lol). The groups were typically more chill – on Sundays we watched a movie in the community room for a group. Phase 2 and 3 goes on an outing together with the other adult unit (typically a snack and a store/area/experience). While the higher phases are on outings it can be pretty boring/quiet for phase one, especially since you still have groups. There’s less staff on weekends and no new admits during the weekend, either.Do you get to know your weight?No, unless it’s an exposure (very very rarely done in res, usually done at php or iop level)If applicable: How fast is the weight gain process?Not sure. You’re blind weighed each morning. What was the average length of stay?While the website says 4-6 weeks, it’s almost never 4 weeks and usually ranges from 6-9 weeks. What was the average age range?Near the beginning of summer it skewed a bit younger (avg. 18-30) but as summer went on it started to skew older (avg. 30-60+). There were always people of all ages, thoughHow do visits/phone calls work?One visiting day during the week (evening) and visits on saturday/sunday afternoons. Phone calls during phone time. What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?You can get electronics after dinner. They’re usually hooked up to chargers all day/night, and if you want something specific to be charged they’ll charge it if you ask.For inpatient/residential: Are you able to go on outings/passes?Phase 2 and 3What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?They push for stepping down to php and then iop. They have a ton of resources for setting up outpatient teams.Are there any resources for people who come from out of state/country?Php housing (apartments) with a van service are available for out-of-state patients in php. If you are out of state, expect to pay to uber everywhere (to/from solo passes, to/from airport, etc etc)If applicable: How is the program responding to COVID? (Less patients, virtual programming, no visitors, masks, social distancing, etc)Temperature checks every morning, that’s itFeel free to ask me any general questions. I will not be sharing any documents/menus/etc.
looking for recent feedback on ERC Dallas residential program.
I wouldn’t recommend ERC Dallas after a difficult treatment stay there. Every center I’ve been to (including other ERC locations) was better than Dallas.
Finding a residential ED treatment center staffed with the staff described on the center website is damn near impossible. I’m afraid that the ERC Dallas website and admissions team are selling a product called IP/Res, but the version they share is 180 degrees off from reality. The place is in an old office building that is freezing yet you cannot wear a sweater or sweatshirt with pockets or a hood to the feeding rooms. If you have on long sleeves, you must roll them up. The food tastes horrible and is most often served cold (when it is supposed to be hot or maybe warm). Don’t ask the floor staff to heat it for you (even though their boss says they’re supposed to). You will be told, often rudely, how you are only trying to delay your start of eating, and that’s considered disordered eating, so you have to eat it cold – all of it. If you do not finish within 30 minutes (which is.nd that goes in feeding tubes) to make up for the calories. You may only sit from 6:30 am to 10:30 pm day in and day out. They offer yoga but you have to earn it – yes, when one of the challenges ED folks have is the loss of connection between their bodies and brains, you must sit until you earn yoga. Some folks never do. Same is true for going outside, everyone gets 15 minutes and those who earn it can go out 3 times a day. Many patients come in depressed without much umph and ERC takes away anything that might help them feel better on their first day. Yoga *** is amazing, if you earn the right to practice with her. The floor staff interpret the pages and pages of rules differently and play favorites with the patients.Many are just punching the clock and far too many are on some sort of power trip. I was literally yelled at and scolded by ***** for wanting to wipe down where I was eating bc at the previous meal the table was dirty. She insisted that I was not to wipe down my spot and eat at a dirty table without ever coming over to look at it. When getting nightly meds a new (to me) nurse (oh, staff changes every day twice a day) she asked what level my anxiety was at, I answered politely. by now I’ve learned to always be pleasant or quiet. Then I asked her if there was a new protocol b/c I’d been there for weeks and noone every asked, I was just curious. She started screaming at me that if I didn’t like how she did her job then I could go talk to her supervisor. Who did I think I was to question her. She is… it went on for quite a while while I stood there and said nothing. To sum it up, too many staff are allowed to be rude, disrespectful, and just plain cruel to patients. If you raise the issue with your therapist, the note in your chart says that you are challenged to work with new/old/different/etc. staff. No consequences for the staff. ***** has been there for 8 years whereas most are less than 1 year. Don’t expect anything from this program than to be in a feedlot where no one cares to know your name. You’ll be assigned a therapist whom you may or may not receive therapy from. The dietician staff are sadly so new or incompetent that they are putting together meal plans without consideration for if a patient has diabetes or other special diet needs. I definitely left with more trauma and physical issues than I went in with but I gained weight so the goal was met.
I’m with Taylor Swift on this one. “We are never, ever, never getting back together.”
***name redacted by admin per site policy
*****name redacted by admin per site policy
Unfortunately, ERC has really gone downhill after being bought by a private equity firm called Apax. Since then, ERC has a very profits over patients approach and cut costs as much as possible! They hire untrained and inexperienced staff bc they are cheap. They don’t train them bc that’s expensive. Have a bad experience? They don’t care bc they just want your money. If you say your experience was bad, well that’s just your ED talking. There was a whole news story in the Denver Times about how traumatizing getting treatment there was for so many. It’s a sad reality!
Does anyone have recent feedback on Monte Nido (please specify location) OR Oliver Pyatt OR Fairhaven OR ERC – Chicago / Dallas / Denver ??
*cross-posted here by admin from client general forum, with rach’s permission
Hi Rach! (Love your name by the way, we Rachels are great!) To help get more views from people who have been to one of the places, would you be up for me cross-posting this onto each program’s page? (Or you are welcome to cross-post yourself!) Some community members just keep up with the pages for the center/s they have been to and not the general forum.
Feel free to cross post ! (:
I’m not sure if you’re still looking into these programs, but I personally would not choose ERC Dallas. It would be my last choice of the options on this list.
Monte Nido Houston Adult Res is amazing!! I loved my team and felt really supported! The staff really cares about the patients and its really evident. I didn’t feel just like a number!
does anyone have experience being able to direct admit into iop? i am hoping to not do php as i tend to really not struggle as much with behaviors over the weekends when I can be more social. I have an assessment next week
Hi! I did an assessment with ERC recently and was recommended the virtual IOP, perhaps in part due to my schedule, but that was the recommendation nonetheless. If you have any specific questions, please let me know and I can answer them here or maybe on the general page, or on the VIOP Recovery @Home page once that’s created.
Oof! I just realized I created the page but never made it live. And here I was, wondering why it hadn’t gotten any views yet and whether I needed to work on its SEO. ?
At long last! Here is the page: https://edtreatmentreview.com/eating-recovery-at-home-virtual-treatment-erc/ It’s not perfect, so let me know if anything needs correcting or fixing! ?
hello everyone. I might be re-admitting to ERC IP level in a few weeks, and I just want to know how the phase system works (when I was there last, it was the level system). Could someone please provide a full updated review? I’m scared that things are going to be very different from the last time I was there. Thank you in advance!!
I have been to ERC Dallas IP/RES a few times (Baylor once and Legacy twice), and am considering re-admitting. I would just like to know how the phase system works? When I was there last we had the level system, but in the new schedule I’ve been given it’s divided into phases and those on Phase 1 do not get down time in their rooms or to do yoga. That is different, as before, everyone was allowed in their rooms unless their team decided otherwise and everyone could do yoga. Does everyone start out at phase 1? Is it based on medical stability at all? Do you still get signatures to move to phase 2? Is the email correct and people on phase 1 cannot do yoga or go in their rooms? Also, do you get your electronics during down time and weekend mornings (in addition to evenings) still?
I have an 8 yo w ARFID who I am considering residential treatment @ the Legacy location in Dallas. After reading some of these reviews, I am questioning myself if this is the right thing to do for him or not. Please if there are anyone or any parents who can give me some insights as far as experiences with their treatment methods for young children there, I will be so grateful! TIA.
I hate to put myself out there and Rachel, if this is not allowed, feel free to delete it. I run an organization that is dedicated to helping patients and their families find appropriate treatment. I’d be happy to speak with you and tell you more about ERC Dallas as well as other programs with the same level of care. My email address is esti@ayeleth.org and if you write that you got my name from here I should be able to respond immediately.
You’re all good Esti! Just let me know when/if you want me to redact! Anonymous – Esti has been a member of the EDTR community for a long time. She is a wonderful resource and person, as well as discrete and ethical, I can absolutely vouch for her.
Aww thanks Rachel! I really appreciate that. And you’re welcome to keep up my email address in case anyone wants to contact me in the future. I’m always honored to help!
Hi Esti,
I could really use the help of you and your organization. But the email was not valid. Could you possibly direct me to another way of contact?
Sorry to inconvenience and ask for you to share more personal information,
Devin
Hi Devin! I’m not sure why that email came back as invalid, but if you go to https://www.ayeleth.org/ you’ll find a phone number as well as a general email address there. Contact one or both of those asap, and say the matter is urgent and you got Esti’s name from EDTR and would like her help. You got this, okay? Hold tight. ❤️ Esti is great and she will be able to help you.
Does anyone know if they have brought back outings and meal innings yet? I was at Baylor a few months ago and they still weren’t doing them, as they stopped for COVID. I’m thinking of possibly going back but I would like a place that allows outings and allows for “real world” food exposures. I was at ERC Chicago a few years back and it was super helpful. I
Hello! This is reviewing the ERC PHP location in Houston TX:
late january to early april
PHP, ongoing IOP – adolescent unit
Yes, they even have a wheelchair onsite for those who might need it.
My group was fairly large (it caps at 10 patients). Usually there is around 7-8 people.
It treats both males and females. Treatment is combined
Yes, every staff member is so supportive of pronouns, gender identity, and any lgbtq+ identification.
The doctor is seen as needed based on your individual needs. Your psychiatrist, primary therapist, and dietician meets with you in individual sessions once a week. Also, once a week your team (therapist, psychiatrist, and dietician) will meet as a group with you to discuss progress, meal/day passes, and phase level.
Currently there are about 8 program therapists (pro-ts). About 3-4 of these pro-ts will be there a day. Other staff includes the dietary assistants, your team, other primary therapists, case manager, clinical director, and trainees. Most of your time will be spent under supervision of one pro-t.
CBT, ACT, DBT
Describe the average day:
most meals were catered from a company or ordered from restaurants. most meals were pretty good but it really comes down to preference. your dietician likely will be able to help you adjust the type of foods on your menus if you have ARFID or even just very picky eating. menus are given on monday and, according to your dietician’s assesment, will either be selected by you, your parents, or the dietician. the menus have several options on them but are usually limited to 2 options for entrees, sides, veggies/fruit, starches, fats, etc.
breakfast: bagels, muffins, eggos, bacon, sausage, yogurt, several types of milk, jam, biscuits, nutella, breakfast tacos, eggs (hard boiled + scrambled), donuts, cinnamon rolls
snacks:
A + B snack) goldfish, apples, poptarts, chobani flips, pretzels, chips and guac, etc.
C snack) shakes, muffins+milk, sanwhiches, pita plates, cheese/cracker,nut plates
yes. Boost+ or cliff bars. 10 minutes to supplement. you talk with your dietician if you’d like to make a switch between the options of boost/cliff bar.
If you don’t make your meal plan (usually about 75% or higher) for an extended period of time, you may get moved down a phase level – explained later – or confronted by your dietician/therapist/psychiatrist. If you do not complete supplement, there are no immediate consequences, but it will count towards your completion percentage of making meal plan.
yes! make sure to let your dietician and/or team know so that they can make sure all your meals are vegetarian, pescatarian, vegan, etc. if you are an adolescent, they confirm the diet with your parents
yes, the privileges are associated with the phase system as described below
yes, you must fill out an application to move up a level
phase 1) entry level, on this level for the first week, no exercise, no passes, etc.
phase 2) 2 half-day passes a week, write-ins on your menus (replace something you don’t like with generic meals – ex: PBJ, turkey sandwich, grilled cheese, etc.), no exercise unless said otherwise by your team, phone privileges ONLY if stepping down from residential treatment – otherwise if you start at PHP you get your phone unless told differently
phase 3) all phase 2 privileges, half-day passes 3+ times a week, potential full-day passes, exercise may be allowed
comply with meal plan (complete), complete supplement, be respectful, try to stay away from all ED behaviors, try not to be triggering towards yourself/others, refrain from being redirected (so many can cause a phase down)
CBT, DBT, ACT, self compassion, anger awareness, managing anxiety, creative arts/expressions, roleplay, relapse prevention, identifying emotions yoga, etc.
i loved art group and self compassion!
the program therapists were very kind yet fun to be around, i also loved the friends and connections i made there
i did not like some of the staff but they were bearable
yes, but it’s not for everyone
none unless you were on level 3 or given the okay by the dietician. you would be redirected if you were swaying, bouncing your leg, standing too long, dancing, running, skipping, etc.
On saturday, you get a dinner pass and sunday you get a breakfast pass. Otherwise you are at programming the whole day. there is no school time on weekends.
no
fairly fast if you make meal plan often
about 6-8 weeks, but def can vary from 4-10
abt 13-17
if you need to call home you can ask, they will monitor the call though
you get ur laptop and headphones during the 2hr school period mon-fri
N/A
they provide your parents with information on how to help you while not in programming
yes, they are great at helping with outpatient/IOP care
yes there are 3 apartments next to the facility
all covid procedures are gone however obviously still wash ur hands. if your temperature is a fever you will be sent home until it is gone for 24 hrs
Hi – My 12 year old daughter is to soon going to be admitted to the ERC Legacy adolescent residential center. Can someone please provide a latest update on the following if possible?
We are terrified to send our daughter to res at such a young age. Read through some of the previous reviews. Just looking for some more information if anyone can help. Thank you!
I would not send your child here. Your concerns about restraining chairs and sedation are certainly well founded regarding ERC in Texas. In addition, it is quite common for ERC to use legal methods to prevent parents from removing their children from ERC once admitted. I would look into Center For Discovery in The Woodlands. I have visited both centers, and I can say with certainty that CFD provides much higher quality of care than ERC.
This may be a very unpopular opinion, but,
If your child is medically unstable, is against treatment, and is likely to continue to refuse nutrition, restraints and sedation are, unfortunately, necessary to save their life. As someone who was very reluctant to recover, the threat of an NG tube/restraint was what it took for me to get through treatment.
Please don’t let these things aspects of treatment dissuade you from getting your child help.
If you’re looking for a similar program to ERC, I highly recommend Laureate’s adolescent track. They have a more home-like environment and are very gentle in their approach with kiddos.
My daughter spent 7 weeks there recently. If your child is under 18 yo, they cannot give them sedatives unless you approve. They will however use it in case of an emergency. They also cannot use NG tube feeding without your consent. If they cannot finish meals & supplement, they just keep them there until they restore weight. They do not force feed. I am not sure if they use a restraining chair or restrain your child. My daughter never mentioned it. She said the food is actually pretty good. The whole point is to get them to eat so it has to taste good. They are very good at weight restoring [redacted*]. Movement is minimal as expected. My daughter said ERC traumatized her but what is she going to say? She’s not going to say it was a walk in the park or it was like summer camp. It’s actually good that she feels it was a traumatic experience, never wanting to return again, never getting herself to a place to go back to a place like ERC. As your daughter is very young, there’s a higher chance that she will recover fully than someone who enters RES treatment at age 15+ or someone who has been in and out of RES. I hope your daughter is doing ok and ready to be discharged soon. Good luck.
*triggering phrasing redacted by admin per site policy
As a trauma survivor, I don’t think traumatic experiences are ever desirable nor necessary in order for growth. Having lived with PTSD and an ED for many years now, I can say with absolute confidence that the ED will be easier to treat (certainly not easy, but definitely easier) in isolation than with trauma layered on top of it. If your daughter is saying she was traumatized by her experience, I’d take that seriously and not compound her suffering by invalidating her trauma or telling her that it was “good.” I’m sending wishes for hope and healing toward your daughter.
Any recent reviews for inpatient in Dallas? What is it like, daily schedule, food options, medical support, etc?
I left in February 2023, ERC Dallas is absolutely amazing. I’ve been to many different tx centers and this one is strict but would be a fantastic choice to intervene if you’re deep in your ED and truly saved my life. There are tons of food options (4 week rotating schedule that you choose out of 3 meals off menus, and the food is actually decently good). You can definitely eat vegetarian, and those options are pretty good, too. There are a million snack options (also on a 3 or 4 week schedule) and you can do write-ins a few times a week with your dietician.
There is sufficient medical support for whatever you might need (cardiac, labs drawn daily for the first week or so, wheelchairs if necessary, they will use NG tubes but I didn’t find it punitive at all, simply there to help). Honestly, the hardest part is that they are occasionally understaffed, but 90% of the BHCs (Behavioral health counselors) are really supportive and knowledgeable, and want to be there to help you get through meals and snacks and just daily life. The nurses are wonderful and many will not hesitate to answer questions and help you get in touch with your team.
As far as the daily schedule, it is VERY group based. You will spend most of your time in the day room (a big group room with comfy chairs and windows, art supplies, books, etc.) or in group. You have free time in the morning after vitals (which usually start around 6am) to shower and use “morning spa” (showers and bathrooms) and you can use whatever time you have left over until about 7:30 to either go back to sleep or chill in your room. Then, you’re in groups all day or sessions with your team (they pull you out of groups pretty randomly, which can be stressful at first but eventually you get used to it). The groups vary a lot, some of my favorites were: process, art, yoga (!!!!), SUDs (substance use) and managing anxiety. Like any treatment center, it’s not fun to be there, but ERC Dallas is incredibly knowledgeable and has a comprehensive program that is equipped to treat a wide range of Eds (at least, in my experience). I loved my fellow patients and I’ve never been able to maintain recovery on an outpatient side, and now I’m doing that successfully. To me, that’s a big deal. I really hope this helps! Lmk if you have more questions, I’m happy to answer them!!
does inpatient erc texas offer ketamine treatment? i am on the waitlist for erc denver inpatient but my team doesnt think i can wait a month, and i only want to go somewhere where they offer that course of treatment
Yes they do
thank you!
As Nikki said, yes they do! If your team doesn’t think you can wait a month, they are certainly right. So if it helps, ERC Dallas inpatient is currently getting much better reviews than ERC Denver and is considered to be the better of the two inpatient programs among previous patients. You got this!
thank you rachel! ive been worried about erc denver but these reviews about erc texas havent been very reassuring either, but my options are limited
I just had my initial 90-minute assessment and was wondering if anyone else has been treated here for ARFID. I live in Dallas and was recommended for PHP in Plano, but am concerned they might not be equipped to handle my specific ED
Does anybody have a current or very recent review/ experience of ERC Dallas (Legacy location)? [Specifically, the Adult program}
How does it compare to ERC Denver? More or less restrictive? What about the providers themselves? And the facility overall?
Are the food options/ menus the same?
I just left. It is better than Denver but be aware that they will place a hold and cert just as easily as they do at Denver if you put in your 72 hour and they aren’t in agreement (which is what happened to me).
The facility itself is fine. The other patients were very sweet and supportive. My psychiatrist was very cold and lacked compassion. My therapist was nice as was the nutritionist. If you struggle, they will put you on a “support plan” where you lose some privilege if you don’t adhere to it. The BHCs were hit or miss. Some were great and others not so much.
I did not do well there in terms of oral intake but being from the east coast, I was surprised how much Tex-Mex was on the menu…which is on me for not realizing that might be the case given the location. I just don’t care for spicy food. I don’t recall Denver’s menu being so heavy on that type of food so I do think it is because of where they are located.
If you have anymore questions, feel free to ask.
Thank you! Are they doing outings/ passes? Do you have a lot of personal time on your own/ in your room? Are snacks the same as Denver? Who was your psychiatrist (initials)? Who are the best therapists and RDs inyour opinion? (initials)
I didn’t see anyone doing outings or passes but that isn’t to say they don’t have them-just didn’t see anyone do them (I was there a little over a month). Visitors were allowed. If you aren’t room based, then you have room time in the morning and then later in the day – during the day the doors are locked (sorry I don’t have specific times, I was room based). There seemed to be a lot of downtime between groups where the patients were in the community room playing games, reading, doing crafts, etc.
Snacks were things like cliff bars, yogurt covered pretzels, yogurt with fruit and granola, kind bars with fruit, chocolate covered pretzels, graham crackers with nutella, shakes, goldfish crackers, pita chips, white cheddar popcorn, oreos, shortbread cookies….that’s all I can think of right now. Sorry.
My psychiatrist was CB and I only know the first initials of the therapist (A) and nutritionist (H). I only know of the staff I had really-I heard pretty good things about the others though. You don’t really have a say in who you get assigned though. I had asked for a different psychiatrist as I could see we weren’t a good fit and was refused.
What makes Dallas better than Denver? I felt extremely traumatized and gaslit by erc Denver but my outpatient team is now recommending Dallas. I don’t want a repeat experience.
Location: ERC-Legacy (Dallas) – Child & Adolescent Program
Hi! I went to ERC-Legacy this past summer and here’s my experience! (I was never on res so I can only speak from my experiences in PHP and IOP and what I’ve heard about IP/res)
When were you there?
June-October 2022
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
PHP (june-aug) and IOP (aug-oct)
If applicable: Is it wheelchair accessible?
yes!
How many patients are there on average?
it varies. i was there when the milieu was as small as 6 people and as large as 18.
Does it treat both males and females? If so, is treatment separate or combined?
yes! treatment is combined
If applicable: Do they support the gender identities of transgender and nonbinary people?
yes! i found that my trans and nb peers were respected by staff even if their families weren’t supportive
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc?
MD-literally like once during PHP but ik in res it can be more
psychiatrist, dietician, therapist-individually 1x week
family therapy 2x a week
once a week where u met w/ ur whole team (called rounds) to discuss ur progress
What is the staff-to-patient ratio?
In php and iop it varies by how many patients are there. we always had 2 program therapists (pro-ts) in php, and iop had one primary therapist
What sort of therapies are used (e.g., DBT, CBT, EMDR, etc.)?
everything man. CBT, ACT, DBT, and expressive therapies
Describe an average day: (I was there during the summer so we had more groups/free time and didn’t do any school)
8am: arrive onsite(weights and vitals done every Tu/Thu/Sat)
8:45am: breakfast
9:30: group
11:15: am snack
11:45: group
12:45: lunch
1:30: group
2:15: group
3:00: pm snack
3:30: group
4:15: fresh air/free time
5:15: dinner
6:00: go home
What were meals like?
Meals were on a three or four week rotating menu. You started out with your dietician and your parents picking for you (bc I was in the C&A unit) and eventually transitioned to picking your own. 3x meals and 2x snacks on unit in PHP and HS snack was at home. Meal plan is based on an exchange system and is decided by your dietician based on your needs. Meals were 30 min and snacks were 15. You were also able to pick your snacks from a selection that rotated weekly. (Your dietician could still request to have pre-planned snacks if you struggled with picking good variety/were on shakes) Meals were plated for you, however. At IOP you just ate dinner on unit and it was still 30 min.
Did they supplement? How did that system work?
Your supplement was based on % completed (set by ur dietician) and was usually boost, but they also had Kate Farms and Clif Bars as supplement. You had 10 mins to complete supplement. In IOP there was no supplement.
What is the policy of not complying with meals?
Your team would put a support plan (bite goals/sip goals/% complete goals) to help get you to break behaviors. In PHP and IOP if you consistently failed to make meal plan, they would talk about stepping you up a level of care.
Are you able to eat vegetarian?
Yes, and they are very good at accommodating allergies as well. You are not able to be vegan but can be allowed dairy-free products if you have like a diagnosed lactose intolerance.
What privileges are allowed?
In PHP you are not allowed to have your phone during programming unless you are on level three. You are able to go on fresh air once a day (although this only happens during the summer, as that time needs to be used for school during the other seasons), and if you are on level two and three, you can get outside AM snack on fridays. There are also no flush checks unless your team specifically requests them.
Does it work on a level system?
Yes. Every patient enters in at level one. This means that they have to stay inside for am snack all the time. Level two in PHP is essentially no different except for the outside am snack. On Level three you are allowed to have your phone during programming as long as you don’t use it during groups. Your team can also use the level system as an external indicator of your motivation to recover. You also have a level system from privileges at home that mirrors the one on unit (but my family never used it)
How do you earn privileges?
Being compliant with meal plan, decreasing supplementing, challenging yourself, and participating in/leading groups. When you level up there are therapeutic assignments you have to complete as well as earning signatures from various staff members to prove you’ve been compliant/improving
What sort of groups do they have?
process 3x a week, ACT 2x a week, DBT, CBT, yoga, art, nutrition, family groups, relapse prevention, etc.
What was your favorite group?
I freaking loved yoga.
What did you like the most?
I really like the sense of community that being in treatment provided. I felt understood, and seen, and heard in a way I never had before. I also loved my dietician, she was wonderful.
What did you like the least?
The staff was still learning about EDs and several made triggering comments. Also, the behavioral modification method was much more punishment than reward based, which sucked. My psychiatrist scare the crap out of me too.
Would you recommend this program?
Yes for physical stabilization to provide a solid foundation for recovery. But no for therapeutic progress. Most of the therapy there is focused on distress tolerance and finding motivation for recovery (WHICH IS IMPORTANT), but as someone who already had a solid hold on those things going in, it got a little repetitive lol.
What level of activity or exercise was allowed?
Yoga once a week with standing poses allowed. Patients in both PHP and IOP were allowed to start exploring mindful movement off-unit.
What did people do on weekends?
We still had PHP on the weekends, but with shorter hours. You got to go home for dinner on Saturdays and have breakfast at home on sundays.
Do you get to know your weight?
No.
What was the average length of stay?
I know that IP/RES is around 6-8 weeks, PHP is 4-6, and IOP is 8 weeks.
What was the average age range?
It varied but I’d say most of the patients were like early teens. Although there were a few weeks when the milieu was mainly 16+
For PHP/IOP: What support do they provide outside of programming hours?
You have recovery record that your PHP dietician is able to comment on and message you. Other than that you kinda have to rely on family/OP team (in IOP) for support.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
They help you step down and prepare you for the transition, but for the most part you’re on your own when finding a team.
Are there any resources for people who come from out of state/country?
They provide living spaces for people who go to PHP from out of state.
As an adult currently at ERC Plano (inpatient), my experience is that if one can avoid going here, please do so at all costs. I will do a longer review when I can but just know the doctors I have been assigned to are quite possibly the worst I have had over the years (tying with ERC Denver) lacking in both compassion and honesty.
If I may ask, are you currently at Baylor or Legacy?
I’m so sorry you are there and struggling. My daughter was there a little over a year ago. I had to remove her and threatened legal action due to medical negligence.
Hello,
I am a 17 year old who is going to be evaluated for treatment sometime this year or next year.
I have a few questions regarding the program and its treatment.
I have a few doubts that I will go in res or in-patient, but if I do, what will the electronics situation look like for someone who is still a minor? I have a friend who I consider my “safe person” and my rock, and I don’t know how I’d mentally handle being without contact with them for a while.
What does PHP or IOP look like? I live in the Dallas area, and assuming I do PHP or IOP, what will the transportation situation look like? I once did PHP and IOP at a local mental facility, but I did not like the transportation situation as I felt like it was too claustrophobic. I also found my PHP and IOP experience to be traumatizing and during my treatment it ironically made my anxiety much worse.
What does the schedule look for adolescent PHP and IOP? How would I be transported to Denver if ERC Dallas deems necessary?
These are all of the questions that come to mind at the moment. Thanks!
That’s awesome that you will be getting treatment! I’m excited for you. Hopefully you will be evaluated this year rather than next year. The longer you wait, the longer you will have to spend in treatment, and the more your life will be disrupted. The sooner you can get the ball rolling the better!
I do know that ERC has both residential and inpatient for adolescents in Dallas, so if they deem residential or inpatient necessary you wouldn’t have to go all the way to Denver – you would get to stay in the Dallas area. (Their two inpatient locations are in Denver and Dallas.) I don’t know what the cell phone policy is but there will definitely be unit phones that you can use to stay in touch throughout each week. And you would of course have visiting hours so your person could visit, and I believe at least during the school year you can use the computer a couple hours a day. So hopefully that eases the worry some, until someone comes on here who can answer the other questions!
As someone who attended the erc plano adolescent program for almost 4 months i highly suggest you look into other places to seek treatment. The treatment is not personalized, all they care about is money and weight restoration, and the trauma and lying and shady things that go on is unacceptable. me aswell as all the people that were there with me who i have contact with still struggle with ptsd from the program four years later now. I wish you the best in your recovery but i’m begging you, look into other places. The bad reviews on their website, are NO JOKE, i didn’t believe them at first but after finishing the four months i was trapped there, believe them.
Hello! I’m admitting to Plano legacy 1-2 weeks and was wondering if anyone had recent schedule and info … do u get ur phone there ?also I’ve been to Denver pine and was wondering if it was similar ? Anyone know ?
I can’t find my copy of the schedule, but you do get your phone every day, just not all day. During the week on the adult unit you get your electronics for 45 minutes in the afternoon and about 2 hours after dinner, but you’ll get them longer if you reach level 3. I haven’t been to Pine but if you have any questions about the adult Legacy program I’m happy to answer them.
Do u know the difference between Baylor and legacy? I’m confused looking at the comments … Is it bad rn ? Someone said it is too many people
Baylor is just smaller. It’s the original campus before Legacy was opened in 2020. I think the Baylor program has 12 adolescents and 12 adults. The Legacy program has room for 18 adults on two sides, north or south. I would assume that it’s the same number on the adolescent floor too. You don’t really see people on the other side except for fresh air breaks outside where you sit in the parking lot for 15 minutes. Each side is split into two almost all of the groups, including process. I think you’re only together in group for community meeting and filling out menus. But you’ll spend all of your down time together in the same room and have meals together. The smallest it got when I was there was 11 or 12, but that was only for a few days and that included a weekend.
can anyone explain how ERC works if you don’t have to weight restore? just unsure of how they’ll determine progress if it isn’t weight based. thank you!!
Haven’t been to an ERC program, however not all people attend treatment for weight restoration. It’s important to remember that as people with ED’s we overly focus on weight, when that isn’t what is behind the purpose of the eating disorder. Eating disorders are dangerous at any weight, and people with all types of eating disorders are sick and deserving of supports to have a life free from obsession.
Treatment is about lessening ED behaviors, improving mood/anxiety, acceptance of your eating disorder, commitment to early recovery, willingness to engage in the various parts of the treatment, your participation in individual and group therapy, managing co-occuring conditions while receiving ED treatment (health/medical issues, substance abuse or PTSD), and increasing your confidence in your ability to sustain the changes you make while there in a step-down program and/or once you return home.
Specific things providers might consider is a decrease in your ED symptoms over time in treatment (as well as mood and anxiety, and your ability to manage symptoms of any co-occuring issues. For example, if you struggle with PTSD, ability to use skills to ground yourself). A therapist might look for increased a person gaining insight into how they developed an eating disorder, what factors contributed to it, what factors maintain it, the person’s level of motivation to change improving with continued treatment. A dietitian might consider your willingness to try more food variety and fear foods, supplement less or not at all (depending on your situation), reach your nutrition goals through completing your meal plan without sub. meals or supplementing (depends on your situation).
Another might be progressing in a level system, completing therapeutic assignments, such as a relapse prevention plan (including practicing the skills you’d use once you leave treatment and possibly some passes to do so with peers or alone depending on your treatment plan/level of care and discharge planning (making plans for a lower level of care and how you will remain in recovery once you go home). These are examples, some might not apply to your personal experience or to ERC’s program.
Can anyone give me any comparison between adult inpatient care at ERC Dallas and ERC Denver? I was at Denver as an adult a few years ago and it was incredibly awful and traumatic and I will never return there. Being on a tube, trying to stay in network, my options for step downs from Acute are narrowing quickly and I never wanted to be open to any ERC facility but just some honest comparison of how similar the two places are (specifically about certs/holds) would really help.
If you can avoid ERC Dallas, I would. It was the most traumatic treatment stay I’ve ever experienced. But as far as I know, certs/holds aren’t common.
Oh wow, that’s interesting/concerning to see. If anything, I’ve been reading that Dallas (and Chicago) are the better ERC locations. I even did an assessment with Dallas last Friday, but they denied me.
Could you share what made your experience so negative?
I’ve been to both and I believe Dallas was better. However, both had certs/holds on me that included forced NG
Hi!
I’m a 18 year old who’s doctor is pushing strongly for inpatient which i know erc texas offers !! if anyone can provide ANY of the following it’ll be really helpful !!
When were you there?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
How many patients are there on average?
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc?
What is the staff-to-patient ratio?
What sort of therapies are used (e.g., DBT, CBT, EMDR, etc.)?
Describe the average day:
What were meals like?
What sorts of food were available or served?
Did they supplement? How did that system work?
What is the policy of not complying with meals?
Are you able to eat vegetarian?
What privileges are allowed?
Does it work on a level system?
How do you earn privileges?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend this program?
What level of activity or exercise was allowed?
What did people do on weekends?
Do you get to know your weight?
How fast is the weight gain process?
What was the average length of stay?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
For inpatient/residential: Are you able to go out on passes?
Are there any resources for people who come from out of state/country?
I would be coming in from california so i’m curious how they treat their out of state patients!
Also I believe i would be on the adult unit so those experiences will help !!
Hello! Just wanted to share my review. I was in Dallas at Legacy for just about four weeks. As someone who was extremely nervous about residential, I found this to be an important and healing place. I loved my therapist and dietician, and found the staff to be very kind, especially the nurses and certain BHCs! I would recommend this location of ERC.
The daily schedule was:
6:30- wake up/ morning spa (what they call the restroom, so silly!!)
7:30- Outdoor time
8:30- breakfast
9:00- group
10:00- AM snack
10:30-group
12:00-lunch
12:45- group
2:00- snack
2:30-group
4:00- phone time
6:00- dinner
6:30- phone time until evening snack!
I was lucky to make some friends who were very recovery focused, which made my time healing and helpful. I think the main thing about residential is how your attitude impacts your experience. If you come in not focusing on recovery, you might not find it as helpful. It is easy to get wrapped up in the complaining about staff/ sharing treatment “war stories.” As best as you can, do not engage in this!! However, if you focus on getting through residential and on with the rest of your life, you can make the most of your time! Focusing on the great things that will happen for you after healing is so helpful 🙂