They told me that they would offer the second month for free to get me to stay because I was so worried about money. I should have gotten it in writing. I shouldn’t have believed they wanted to help me. My parents ended up spending so much money which we didn’t have. They didn’t deal with health issues and being in a house with 10 girls is incredibly overwhelming. I didn’t like how they said everyone with an eating disorder is an addict. I don’t believe that at all. My counselor was really good. I got written up for not eating a meal which I strongly dislike plus had a fever and was sick so prob wouldn’t have been able to keep it down. The staff was mean and not very friendly.

I was there in January 2015 I had a similar experience to K, I was desperate for recovery and the intake staff told me everything I wanted to hear. I told them that I had disabilities due to Rheumatoid Arthritis and they told me they could accommodate over the phone. I told them I was disadvantaged having no family support and my only income was from SSI. I had money in a special needs trust from a lawsuit for treatment. I was there 3 weeks before I got kicked out. The staff and clients refused to accommodate my disability (stiffness in the morning and sensitivity to cigarette smoke and fragrance) The room we had groups in all day did not have enough chairs for the number of clients, often I was forced to sit on the floor which was physically painful and undignified. One morning my joints were so stiff I could not climb in the van, no staff or client assisted me, I was treated like I was being defiant on purpose. No client would change seats with me for accessibility. In the evenings we were brought to AA meetings. I was ok with AA and had been practicing 12 steps in OA and EDA for a few years. I was disappointed that we only went to AA and never OA. Since I don’t qualify for AA I could not find a sponsor or participate in the community. The biggest problem I had was the smoking outside the AA meetings. I would wait away from the smokers then get in trouble for not being supervised by the staff. The staff smoked, most of the clients smoked and they were not understanding of my concerns. I ended up with a terrible migraine due to clients smoking near the van. I went to the ER where I was vomiting uncontrollably and given steroids that kept me up all night. I hand wrote an ADA reasonable accommodation request by hand and submitted it to the staff. An hour later, while I’m still drugged up from the ER i was thrown out on to the street. The staff had packed me up without my knowledge and many of my belongings were missing. I was disabled and could not move all my things I was stranded in southern California 600 miles from home. I don’t understand why this went down like this, I was forthcoming with my disability status, if they could not have accommodated me why did they admit me? clearly just to take my money

Now the money piece, I was charged $8000 out of pocket up front that I authorized then without my knowledge they extorted and additional $7000 out of my special needs trust without my knowledge or consent. The worst part was that they didn’t bill my insurance. Because my insurance wasn’t billed I had not way to prove I had paid the deductible on my plan and my insurance required another $6000 deductible to go to another treatment program. If Rebecca’s house had followed the law and timely filling I could have continued treatment at another facility but I was suddenly homeless and out $15,000. So unethical.

Further information: the amount of smoking and vaping was so socially unacceptable our group was asked to leave Equine therapy. The therapist I had was abusive, the first time we met she said “Your life is shit and that’s why you here” I took offense to this statement I had overcome a lot of obstacles and progressed to get the privilege to got to treatment. I asked to switch therapist and was not allowed. The program was focused on Alcohol and drugs even though it is marketed as eating disorder as someone who does not have a history of drug or alcohol abuse much of the focus was not something i could participate In. I wish they told me clients are required to do chores like major chores like cleaning bathroom &kitchen etc. I don’t have a problem with chores but do to disability this was harmful to me. I wish they had been in contact with my Rheumatologist, I felt unbelieved about my disabling health condition, I was even told by staff that “addicts lie”. I feel what I told them over the phone wasn’t believed. Overall the hostility of the staff and clients was unwelcoming and not helpful for recovery.

What I liked:
The dietitian was awesome, my meal plan was great, We had to make our own food which built real life skills like packing a lunch and making breakfast at the same time. I liked the check in’s before and after meals. I liked not being forced to eat or finish food on my plate and when I was hungry later I didn’t get extra food this created the mind body connection to hunger that I did not get from programs where forced supplementation is required. and eventually i regulated and was able to feel hunger and stop when i was no longer hungry (i’m a bulimic, and not underweight)

I was very venerable and upset when I called and told them I need a residential treatment facilities and there program is not that it’s a php program and then they charge you money on top of that for living and food but don’t tell u that tell after I agreed to come down and check out the facility before committing to 90 days and I felt so pressured to not even go home and tell them goodbye come to find out the real truth it’s what I was told was opposite then what the truth was be carful thank god I came from treatment background or I wouldn’t have caught it and not received the care I need once I told the lady I was dealing with that there was one thing wrong all the sudden she was no help and here is an 800 number and a suicide crisis line have a good day ….. Wow so unprofessional and to do it to people who are in crisis or such a low point is discusting Help urself get the real treatment u deserve and go somewere else July 2016

any recent reviews would be greatly appreciated!