This page is for reviews of Inpatient and Residential treatment at Rogers in Wisconsin. For reviews of their Partial Hospitalization and Intensive Outpatient programs, click here: Rogers IOP/PHP-multiple locations (WI, IL, MN, TN, FL)
Rogers Behavioral Health’s Eating Disorder Recovery program treats children, teens, and adults of all genders for anorexia, bulimia, binge eating disorder, ARFID, and other eating disorders not specified. They are known for their focus on graduated exposure and response prevention therapy (ERP). They are also known for allowing patients with OCD or PTSD who complete their ED residential in Wisconsin to transfer to their OCD or Trauma residential programs.
Rogers has multiple tracks of treatment in Wisconsin. One is an eating disorder inpatient unit at the main hospital (eating disorder patients used to be mixed with other psych patients, but ED patients now have their own new unit). The second is the well known residential program known as the EDC (Eating Disorder Center). Then a few years ago they opened up another facility in Delalfield/West Allis that treats co-morbid disorders of eating, OCD, and trauma work.
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Full Review from 2025 Patient:
When were you there?
June-July 2025
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
Adult residential
If applicable: Is it wheelchair accessible?
I don’t think so. If it is, it would still be pretty difficult to navigate, I think.
How many patients are there on average?
The adult residential has two buildings, one with 16 people and one with 8. Both are consistently full.
What genders does it treat?
All genders
If applicable: Do they support the gender identities of transgender and nonbinary people?
Yes. I’m nonbinary myself and also met a few other trans people here. All members of my team were supportive, chosen names/pronouns were used, etc.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?
Psychiatrist, dietician, therapist, and behavioral specialist 2 or 3 a week (sometimes more if needed, but usually not.) You can see a medical doctor if needed but there’s no consistent meetings.
What is the staff-to-patient ratio?
At the 16-person unit, three MHTs (mental health technicians) during the day, at the 8-person unit, 2 MHTs. I believe it’s 2 and 1 at night respectively, but that I’m not totally sure of. The clinical staff and RNs are usually present from around 8am – 4 or 5pm.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?
Rogers is super big on CBT and exposure therapy. You work with your behavioral specialist to form person exposures and log your reaction and progress every day. My therapy was also big on DBT because my specific therapist specialized in DBT, but I don’t know if that was true for everyone here. There’s also art, movement, and recreation therapy, but I’d say that movement was the only one that actually attempts to be therapy, art and recreation were really just making art and doing fun activities.
What were meals like?
It’s a buffet system with lunch and dinner providing two options of entrees and one or two sides. Lunch is supervised by MHTs, and everyone eats in a dining room area. You portion things yourself (with specific 1/2 cup and 1 cup scoops to help guide you). I was in the 8-bed so it wasn’t too crowded, but like the past reviewer said, it did get crowded in the 16-bed.
What sorts of food were available or served?
Mostly typical American food: pastas, wraps, pizza, etc. I would say it was slightly above hospital food in its quality. Nothing was great but little was terrible. You could also always make a PB&J if you didn’t like any of the options for that meal, and you could also request write-ins (chicken tenders, mac and cheese, veggie burger, etc.) a few days ahead if you didn’t like the menu items offered for the week.
There’s a lot of options for snacks, typical stuff: Oreos, chips, granola bars, nuts, ice cream, pudding, etc. Like the past reviewer said, there’s also a strange amount of yogurt options. Also, if you’re approved for public outings, you can buy your own snacks and get them approved by your dietician.
Did they supplement? How did that system work?
Yes, there were a couple different supplement options. I’d look at the past reviewer’s answer to this question since the answer hasn’t changed at all and they explain it better than I could.
What is the policy of not complying with meals? Do most people complete their meals/snacks?
Supplement, and if it’s consistent enough, being taken down a privileges level. I think if you consistently refused meals, you’d get sent to inpatient, but I didn’t see that happening here at all. Whether or not most people completed their meals/snacks really depends on the group of people, but I would say yes for the most part.
Are you able to eat vegetarian? Vegan?
Vegetarian, yes, vegan, I’m not sure.
What privileges are allowed?
Everybody gets their phones from 3:30pm-9am, and some people can go on public outings. I think you can also do some fun activities (paddleboarding, kayaking, etc.) with the movement therapist if you’re at a high enough level.
Does it work on a level system?
Yes, there’s two different level systems: the movement level and the supervision(?) level. Movement is pretty much just determined by your medical status: heart rate, blood pressure, etc. If you’re deemed stable enough you’re able to take walks and participate in more movement heavy recreation groups (such as climbing). I know it’s on an ABCD system, where A is the lowest and you’re not able to participate in any significant physical activity, and B gives you access to walks and rec, but I’m not sure what C and D do for you. I know there’s some gym equipment here, so maybe if you’re an athlete, it’s access to that? Not 100% sure though.
For the other level system, that determines the degree to which you have to be supervised/if you can go on public outings. The first level is Observation, which only really applies to people who’ve just arrived and you’re moved up after a day or two. It just means you have to be in sight at all times and you’re rounded on more often. The second level is Transition, which means you’re no longer being as closely monitored, but you’re still not able to go on public outings. The third is ASL, which allows you to leave grounds on public outings, as well as “passes.” People can visit you no matter what level you’re on, but you can only leave campus with them if you’re on ASL or higher. The fourth level is solo, where you can go on passes by yourself, but I don’t think this is super common.
How do you earn privileges?
Meal compliance, engaging in groups, attending all your meetings, turning in homework. Just general good behavior. For movement level, there’s not much you can do other than follow your meal plan and wait for your health to improve.
What sort of groups do they have?
Therapy group three times a week, nutrition group once or twice a week. Art, movement, or recreational therapy groups every day (excluding weekends).
What was your favorite group?
Definitely art, you really did just do art. It was fun and the art therapist was super nice.
What did you like the most?
I was lucky enough to be placed in the 8-bed rather than the 16-bed (placement is totally random and dependent on where a bed is available), so it wasn’t too crowded and felt pretty homey. There were some really kind and wonderful MHTs, and I absolutely loved my therapist. I generally appreciated how much patients were treated like adults. I also really liked the meal system: rather than meal plans being made up of different food groups (i.e. x number of proteins, x number of starch, x number of fats) meals were just done on x number of entrees and x number of sides. The only food group specified was fruit and veg, and snacks were done on an exchange system. I personally struggle with food group oriented meal plans, so I really appreciated this system.
What did you like the least?
I happened to come at a time where there was a lot of staff turnover on my team, so my therapist switched partway into the program, and if I had stayed longer than I did (4 weeks) it would’ve switched again. I did love the therapist I switched to, but I didn’t love the inconsistency. However, I doubt this would be an issue for anyone coming after me, I just happened to come at a bad time. I also hated that it was a caffeine-free facility, but I understand the reasoning. Overall I don’t have a ton to complain about. Most of the things I didn’t like here were minor inconveniences.
Would you recommend this program?
Yes, definitely. I found it incredibly helpful and was treated with respect the entire time. There’s a lot of homework, but I found homework was genuinely helpful a lot of the time. I know that may not be true for everyone, but even if the workbook stuff isn’t for you, it’s worth coming here.
What did people do on weekends?
Mostly just read, drew, did CBT homework, etc. until we got our phones at 3:30. There are plenty of games and puzzles provided, but I didn’t see people use them that often. There’s a lot of downtime and it can get brutally boring, and I would recommend bringing things to read if you come here.
Do you get to know your weight?
Once a week, you do a collaborative weight, in which you have a session with your therapist and dietician. You guess your weight, your dietician tells you your current weight, answers any questions you have, and then they leave and you talk with your therapist (either about the weight if necessary for you, or you can just have a regular session). I started these pretty quickly but I know a lot of people don’t start until a few weeks in.
What was the average length of stay?
About 6-10 weeks, although I only stayed for 4. This wasn’t due to any issues with the treatment, it was just what worked for me. There are also definitely people who stay longer.
What was the average age range?
A mix of mostly young adults (18-30) with a few older patients and one or two in their fifties or sixties.
How do visits/phone calls work?
You can apply for passes to have people visit, which are 4 hours max off campus and 6 hours on campus (you can also do 4 hours off campus and 2 on campus if you want). Phone calls are unlimited in the hours that you have your phone.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
You can have your phone from 3:30pm to 9am. You also have access to it if you need it for any necessary calls, work, etc. You can bring laptops, tablets, kindles, etc. and they aren’t held to the same restrictions as phones. I would really recommend bringing a laptop if you come here, it’s been really nice to be able to watch movies and TV. The welcome email said you can’t bring a laptop – it’s not true. That sheet is pretty outdated.
For adolescents: Did they provide time to do schoolwork or offer academic support?
I’m not an adolescent, but I am a college student (here over the summer but had schoolwork to do from the previous term) and we were allowed to take time usually used for CBT homework to do schoolwork. I didn’t actually use this time because I’m severely procrastinating my schoolwork, but it is available.
For inpatient/residential: Are you able to go on outings/passes?
Check under the privileges section.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
They help you find and set you up with an outpatient team before discharge. I’m not from the area, so I didn’t go to Rogers outpatient, and they still helped me set up care before leaving.
Are there any resources for people who come from out of state/country?
I’m from out of state, and there’s not a ton. They provided recommendation for hotels to stay the night between my arrival in the state and my admission, but not much else, I don’t think.
Overall I’d really recommend Rogers. It’s a very reasonable place, and everyone I worked with there seemed genuinely caring and committed to my recovery.
Do you know if you get access to your phone/electronics if you are inpatient?
Nope, no access to personal electronics on inpatient, only in residential.
Thank you so much for this review! I will be doing residential soon, and Rogers is one of the main programs I’m considering, especially since they seem to provide more therapy and skills education compared to a previous program I’ve done.
If you or anyone else who has done residential would be able to answer, I do have a question- What is the bathroom and shower situation like? Is there a set amount of time when you get there when you must be supervised and a specified length of time after meals/snacks when you cannot go alone, and how many people would share the same bathroom?
?Full Review from Past Year?
Review of adult inpatient and residential:
When were you there?
Oct.-Dec. 2022
What levels of care did you do?
Inpatient and residential
Is it wheelchair accessible?
Inpatient: Yes.
Residential: I can’t imagine it’s compliant with ADA regulations, or if it is, it would be extremely cumbersome for the person using a wheelchair. The clinicians’ offices are all on the lower level, and to get down there with a wheelchair, you’d have to first go outside where there are “ramps,” or rather a sloping sidewalk that snakes some distance around the building before there’s even access to a door. I also think that navigating the dining room in a wheelchair would be difficult, and the med room is the size of shoebox.
How many patients are there on average?
Inpatient: 14 beds, always full.
Residential: has two buildings, one with 16 beds and one with 8 beds. They were nearly at capacity or completely full while I was there.
Does it treat both males and females? If so, is treatment separate or combined? Do they support the gender identities of transgender and nonbinary people?
Rogers treats all genders, and treatment is combined. Some staff were better than others about asking for people’s pronouns, but overall, yes, all gender identities were respected.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), dietician, etc.?
Inpatient: psychiatrist 6 days a week, medical doctor as needed, therapist twice per week, dietician twice per week, behavioral specialist 3 or so times per week, discharge planner once early in your stay and more frequently as you approach discharge. In terms of individual therapy, there were two therapists for inpatient. One of them was excellent and always saw everyone in her caseload twice a week (and would check in as well, if you needed/asked). The other therapist seemed wildly disorganized, and the people assigned to her said that they saw her on average just once a week and then only for 20 or so minutes.
Residential: psychiatrist 2-3 times a week, medical doctor as needed, therapist twice per week, dietician twice per week, behavioral specialist 3 or so times a week.
At both inpatient and res, you have the option of doing “support sessions” (aka family therapy). I didn’t do it at either level of care, and I’m not sure if a family session would replace one of your individual sessions each week or if it’s in addition to. I think the latter?
What is the staff-to-patient ratio?
Inpatient: during the daytime shifts, three PCAs (techs) and two RNs, plus clinical staff (psychiatrists, therapists, dietitians, etc.) coming and going. Overnight we had one PCA and one RN. Like most places, though, Rogers is understaffed. We rarely had three PCAs working at a time, and sometimes only one of the PCAs on the shift regularly worked on the ED unit and knew the ropes. It could make it kinda chaotic and stressful.
Residential: on the 16-bed unit, there were typically three RCs during the day (RCs are like techs, but seemed a bit more skilled in offering emotional support), plus the clinical staff was there. Overnight, usually two RCs. Nurses were only on site from 7:00 a.m. until 4ish, Monday through Friday. There were occasional staffing issues at res, but by and large, residential was more consistently staffed than the inpatient unit.
What sorts of therapies are used?
Rogers is big into CBT and especially doing ERP/exposures. There was also some DBT and experiential therapies (primarily art therapy and rec therapy).
What were meals like?
Inpatient: The meals would come plated and be delivered on trays to the unit. Everyone had an assigned seat, and each table sat four people. Twice a week during nutrition group, you’d fill out your menu for the upcoming days, both for meals and snacks (although some people were allowed to choose their snacks in the moment.) Lunch and dinner always had two entrees to choose from, one with meat and one vegetarian, plus there was a pretty extensive write-in list if you didn’t like either of the entree options. The mealtime environment on the inpatient unit was different than a lot of other places I’ve been, including other inpatient places. I was surprised by how hands-off the staff is at meals; there’s really no meal support. The PCAs are there, of course, but they are more like frazzled waitstaff. They spend A LOT of time reheating food, toasting bread, getting missing utensils, and calling the kitchen (because inevitably people’s trays would be wrong). Even without these sorts of tasks, though, the PCAs aren’t really trained in offering meal support (basic stuff like encouragement or rudimentary coaching; also not much redirection when conversations would degenerate into triggering territory). While I was there, some people would come to the meal, struggle for a few minutes, and then just get up and leave the table. Staff might (or might not) offhandedly ask the person if they wanted to supplement, but by that point, the person was already walking away. All in all, the lack of support struck me as odd, even if not necessarily unusual for techs on inpatient units.
Residential: We ate in a kitchen/dining room. In the 16-bed building, it was cramped in there, with seating for 16, a few staff chairs, two buffet things, a snack cart, a fridge, and more. The beginning of meals always felt chaotic, since the dining room is so crowded. In res you portion and plate your own food, choosing in the moment from the two entrees. For portioning, they had different spoons and scoops to approximate a half cup or a cup or whatever. The RCs check you off, making sure you’ve got everything you need per your meal plan and your portion sizes look accurate. Once a week, there’s a nutrition group where you look at the upcoming week’s menu. That way you can order any write-ins if you don’t like the options, and you also know what’s in store for the week. The environment during meals at res was much better than inpatient. At least when I was at res, there was a definite “culture” of meal completion, plus some of the RCs would do trivia with us or attempt conversation if it was awkwardly silent.
At both inpatient and res, meals were 45 minutes, and snacks were 30 minutes. Unlike at a lot of other places, you can leave the table at Rogers when you’ve finished your meal/snack, even if there is still time remaining. That was really nice.
What sorts of foods were available or served?
It’s the same kitchen preparing/providing the food for both inpatient and res. It’s basic hospital food. Other treatment centers I’ve been to have had better food, but all in all, it’s fine at Rogers. Breakfast options pretty much always included toast, English muffins, bagels, cold cereals, scrambled eggs, fresh fruit (bananas, apples, clementines), fruit cups, juice, yogurt, milk (regular and soy), spreads (butter, PB, Nutella, cream cheese). There were always a few hot things offered at breakfast too–hot cereals, breakfast meat, French toast, waffles, biscuits, etc. Lunches and dinners included stuff like pasta dishes, sloppy joes, lasagna, calzones, stir fry, pot roast, pizza, hamburgers/veggie burgers, mac and cheese, chili, meatloaf, chicken tenders, etc. The menus are on a three-week rotation. Oh, at residential you can also (eventually) cook meals for yourself in the kitchenette, which you’d first plan with your RD.
The snack variety was good: Teddy Grahams, Oreos, fig newtons, Lorna Doones, graham crackers, granola bars, cereal, Clif bars, juice, fruit cups, fresh fruit, raisins, chips, guac, pita chips, pretzels, goldfish, milk, soy milk (vanilla and chocolate), yogurt, string cheese, nuts, PB, Nutella, pudding, ice cream, candy bars…
By the way, for whatever reason, Rogers offers quite the array of yogurt choices. There were several brands, each with several flavors. I was impressed. I was not impressed by the fact that Rogers is a no caffeine facility. They have herbal tea and decaf coffee.
Did they supplement? How did that system work?
Yes, they supplement. The default supplement is Boost Plus, although they also offer Boost Breeze, Thrive cups, Probars, and Clif Bars. You need to discuss with your RD if you prefer or need something other than Boost Plus. From what I observed, the RDs are very flexible with your type of supplement. There’s no standard formula for the amount of supplement you get if you’re not able to complete. It’s individualized. Everyone has a “sliding scale,” which lists your supplement and the amount you need, based on your completion. I don’t know exactly how my sliding scale was determined while inpatient, although if I had to guess, I’d say it was calorie for calorie (well, a PCA’s best approximation of that…). In res my sliding scale was a fixed amount for more than 50% of a meal and double that fixed amount for less than 50%.
Unrelated to completion, you could also have supplements built into your meal plan to help with weight restoration and keep overall volume or oral intake more manageable. The RDs are super flexible; you are not locked into one type for all of you built-in supplements. In res I was able to do a smattering: Carnation Instant Breakfast with milk as part of breakfast, along with Clif Bars and Boost Plus at various other points.
What is the policy of not complying with meals?
Inpatient: for noncompliance, you will likely get an NG tube. Weight has nothing to do with that decision. If you aren’t getting the nutrition you need orally, they will suggest/recommend/order a tube. On inpatient the tube feeds are continuous and done during the day, not overnight. Most people carry the pump around in a little backpack, so you’re not tethered to a pole all day long. Occasionally people are required to have their pump and bag connected to a pole instead of in the backpack, so that everything is always visible. That’s a case-by-case thing.
Residential:
For non-compliance in res, you might move down a level (or not move up). If it’s a pattern or severe, you’ll likely be sent to inpatient. In residential, they don’t tube for noncompliance. Tubes are only used for weight restoration or to offset the volume of food for those who need a super high meal plan. Also if you have an NG tube in res, you pretty much have to manage it on your own. You check tube placement, fill the bag, program and prime the pump, flush the tube, etc. There is, however, always an RC present while you do this, plus if you have questions about something like placement or a clogged tub, the RNs are available.
Are you able to eat vegetarian?
Yes.
What privileges are allowed?
Inpatient: Not sure I would call these “privileges,” but everyone could use the unit phones and Chromebooks at designated times. There were two phones and four or five Chromebooks. Unless your team had safety concerns about you eloping or something, you can also go outside with staff to the locked courtyard (outside time is dependent on staff availability, but they really tried hard to make it happen every day).
Residential: Everyone can use their own electronics at designated times. When I was there we got our phones at 4 p.m. on weekdays and 3 p.m. on weekends. You could keep them until the next morning; we turned them in after breakfast. If you are on ASL (“Activities with Support Level”), there are a few group outings a week. We went to bookstores, the local library, Good Will, and other random stores. On ASL you can also participate in a daily group walk (15ish minutes around the property) and the movement group on Fridays. Also while on ASL you can have off-site passes, accompanied by a “support person” (friend, family member, etc. I’m honestly not sure what would happen if someone were on ASL but not from the area). When you are on the “solo” level, you can go on passes by yourself.
While at res, my dietitian took me to Starbucks once, and a week or two later my therapist did too. It’s not super common, but individual providers will “reward” you from time to time.
Does it work on a level system?
Inpatient: No.
Residential: There are four levels in res. The first one is just a basic entry-level level. I have no idea what it entailed or if there were additional restrictions. I think it’s more of a safety-monitoring thing, and to my knowledge people are typically only on it for the first 24 hours. On the next level, the name of which I’ve forgotten, you cannot go on any of the outings, the daily group walks, or go on passes with support people. All of that comes with ASL (Activities with Support Level). ASL also does an exposure group in the community called “publics.” Your behavior specialist will give you a few exposures to work on in a public setting. Final level is solo. The big difference with that level is being allowed to go on passes by yourself.
How do you earn privileges?
The usual… be consistently compliant with your meal plan, attend and participate in groups, do your assigned exposures (and turn in the exposure homework). Basically participate in your treatment.
What sort of groups do they have?
Inpatient and residential: Daily check-ins and goal setting. Hours of CBT every day, primarily consisting of time to do individual exposures (your behavioral specialist works with you to develop those). A couple of DBT groups a week, plus some experiential therapies (mostly art therapy and rec therapy). Optional spirituality group once a week. Nutrition groups. At res only, a movement group two times per week (primarily gentle yoga). No process groups and no body image groups at either level of care.
What was your favorite group?
I’ve done a lot of treatment over the years, and my goals at Rogers were to stabilize and get back into a rhythm of following my meal plan. I wasn’t there for the whole treatment “experience,” and honestly, the groups didn’t do much to further my recovery therapeutically. That’s no fault of Rogers, though; at this stage in my recovery I just don’t need skills groups, nutrition education, etc. Having said all that, I really enjoyed the (optional) spirituality group in residential. The facilitator, a chaplain, was always well prepared, and the discussions were really interesting. The art therapists, both at inpatient and at res, were wonderful people as well, as was the movement therapist at residential.
What did you like the most?
I really liked most of my providers in both inpatient and residential. They really listened to me. I had just one treatment goal, namely, to stabilize and then to return to outpatient. My outpatient team and I had agreed prior to my admission upon those criteria. Rogers did communicate with my OP team, and nobody at Rogers tried to convince me to stay longer for the whole continuum of care or for full weight restoration. They trusted my OP team. More importantly, they trusted me. They listened when I shared what has worked in the past and what has not worked, and they never dismissed my views as “that must be the eating disorder talking.”
My psychiatrist while inpatient was also very personable and generous with his time. My therapist while inpatient was also excellent, and since I never count on real therapy while on inpatient units, that was a pleasant surprise. The nurses across the board were also competent and caring.
What did you like the least?
I hated the CBT blocks. I’ve never figured out how to benefit from exposure work, especially with eating disorder behaviors, and we had something like 3 hours of CBT a day. I also thought rec therapy could drag and be kind of stupid. We played a lot of games, and the therapists would dream up some metaphor for recovery or relationships to go along with it. It felt contrived to me, plus I just don’t like games… Some people, though, really enjoyed rec therapy, especially because it was pretty low-key.
Would you recommend this program?
Yes, I would. I think that Rogers is better than many place, especially for stabilization. I didn’t really like res there (although for somewhat trivial reasons …the dining area was so cramped and the bedrooms smelled damp). Of course, for the purposes of treatment the facilities are fine, and Rogers knows their stuff.
What level of activity or exercise was allowed?
Inpatient: Every now and then in rec therapy we would do a short gentle yoga video or some light stretching.
Residential: There were two yoga groups a week in residential that everyone is allowed to participate in. If you are on ASL or solo, you can also attend the Friday movement group. During the one Friday group I participated in, we went hiking at a nearby nature preserve. Other things that they did included snowshoeing, sledding, pickle ball, racket ball, and an indoor ropes course. If on ASL, you can participate in the daily group walk (15 minutes or so). If on solo, you can do the same walk on your own. Some people at res also got fitness orders. I never did, so I’m not sure about criteria or what, exactly, you do. I think you typically would meet one-on-one with the movement therapist and develop a movement plan appropriate for your needs. Some people, I know, went swimming. There’s also a fitness room in the res building with machines, which people would use if they had a fitness order. I don’t think anyone did solo or one-on-one movement stuff more than three times a week, max.
What did people do on the weekends?
Inpatient: There are more visiting hours, and there is a lot of downtime. There are a few mediocre groups that are run by weekend therapists who float to all the units. Generally, the float therapists just read worksheets out loud and knew nothing about eating disorders.
Residential: Also a lot of down time, probably more in res than inpatient. Occasionally we would have rec therapy on Saturday or Sunday, and there were CBT blocks. It seemed that most people just read, slept, played games, etc. until we got our phones at 3:00 p.m.
Do you get to know your weight?
Rogers does “collaborative weights.” You basically guess your weight once a week, and then your RD tells you your actual weight. Since my whole discharge was contingent on my weight being at a certain point, I did collaborative weights from week one in inpatient. There are some people, though, who didn’t talk numbers with their RD at all while inpatient but started a few weeks into their res stay. I have no idea if everybody, at some point, has to play “guess your weight” or if you request not to know it, they don’t force matter.
How fast is the weight gain process?
Inpatient: My RD told me that the goal is 2-4 pounds per week if weight restoration is needed.
Residential: Goal is 2-3 pounds per week.
What was the average length of stay?
Inpatient: The admissions people will tell you it’s 2-4 weeks. While I was there, it seemed like most everyone stayed at least four weeks. Some people had been there 12+ weeks.
Residential: I’d say 3ish months, give or take.
What was the average age range?
Inpatient: a nice spread of ages, pretty evenly distributed between 18 and 60ish.
Residential: I was on the 16-bed unit, and everyone in that house was between ages 18 and 24 …except me (waaay older). Obviously, though, the average age range can change at any point and look wildly different than it had, say, 6 weeks prior.
How do visits/phone calls work?
Inpatient: There were scheduled visiting times. Visiting hours were daily for an hour and a half in the evenings and also for a few hours in the afternoons on Saturdays and Sundays. You are limited to two visitors at once, although you just had to ask your doctor for permission to have more. You could make phone calls from the unit phones as long as it wasn’t during a meal/snack time or a group.
Residential: There are no scheduled visiting hours at res. If you want visitors, you fill out a form for an “on site pass” and just state the day and time for your visitors. Most visitors tended to come on the weekends or in the evenings. As for phone calls, you get your phone daily (M-F at 4 and weekends at 3). If you need your phone outside of those timeframes, you just need to ask someone on your team. Or if the RCs working that shift are more relaxed, they might just let you have it for a bit. One thing that was hard at res is there are very few spaces to go where you can make private phone calls.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
Inpatient: No personal electronics allowed. They lock up your cell phone. You need an order from your psychiatrist to access it, and then it’s only for super practical things. And you have to stay by the nurse’s station while you have it. My doctor let me use my phone for things that had a two-step authentication requirement that I couldn’t access without the phone. For example, I would use a unit Chromebook to log into my bank or the portal for my short-term disability, stuff like that, and I’d have my phone to get the text with the code to complete the login. That seemed to be about the only reason people got their phones. Oh, people did have headphones. They had to stay locked up with your sharps, but you were allowed to listen to music on the Chromebooks.
Residential: You could have pretty much everything whenever we could have our phones. The chargers and cords stay locked up, though. There is also no wifi at res, although some people used their hotspots with their laptops.
Are you able to go out on passes?
Inpatient: No.
Residential: See above under “privileges.” Passes typically cannot be longer than four hours, although on holidays they can be up to six hours.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
They offer PHP programming or will work with you if you plan to go to a different program. And yes, they help with outpatient providers too. Inpatient has a discharge planner who works to find providers for those directly discharging from Rogers after inpatient. At res there are no designated discharge planners or case managers, but your team works with you to find OP providers if needed.
Are there resources for people who come from out of state/country?
I drove myself to Rogers, but several people that flew into Milwaukee had to take Ubers from the airport to Rogers (about a 45-minute drive). I’m inclined to say, no, not a lot of resources. Once you are at Rogers, you’re set, but it kinda seems like it’s up to you to get there…
How is the program responding to COVID?
Masking is the main precaution. It was not well enforced while inpatient (even the nurses did not necessarily wear their masks correctly), but the RNs at res were pretty adamant about folks wearing their masks (and properly). Toward the end of my stay at res, though, more than ten of us tested positive for Covid. It was pretty awful. All the positive patients had to quarantine in their rooms for 10 days. The staff had to do some shuffling with rooms, especially because the positive tests were rolling in over a week or so, and they couldn’t have people sharing rooms if one was positive and one was negative. Some people were quarantined in their room with their roommate (because both had tested positive). Others were in a double room by themselves, and their roommate (who was still negative) moved into a different room with someone else, still negative. One person had to sleep in an office for the 10 days. They brought us our food trays (it was always cold). Sessions were virtual (so yes, if you had a roommate also in quarantine, you didn’t really have privacy), and groups weren’t really a thing. They did their best with an unfortunate situation, though, and I don’t really know what could have been done differently.
Other?
If admitting to inpatient and you use gmail, turn off the two-step authentication thing before you admit. That way you can access your email from a Chromebook without first having to get an order from your doctor to get your phone (to get the code texted to you).
Thank you so much! THis is such a wonderful review!
Hi RC, thank you so much for providing this extensive review, it is super helpful. I was wondering if you would be willing to answer a few more specific questions I have?
A, I can try! And if I can’t answer your specific questions, maybe someone else here would chime in.
Okay, for sure, thank you so much for being open. And no worries if you can’t answer everything, just whatever you can do is super appreciated. And these are specifically for residential, not inpatient.
1) Are they able to provide dairy free alternatives for people with lactose intolerance or dairy allergy (I’m not able to consume it at all, even with lactaid)?
2) Is there much autonomy in choosing meals and snacks or is it pretty set/strict? Like are they willing to get certain things if requested and able to accommodate intolerances and dislikes (obviously I know there are limitations as with any program, but just a fair amount of flexibility/workability vs just you get what you get and have to put up with supplementing if you dislike or can’t tolerate something)?
3) Is there access to going outside throughout the day/getting fresh air?
4) I have chronic pain and it makes it so that I can’t sit down for prolonged periods of time and I have to alternate between sitting and standing a lot. It’s not an exercise thing, it’s literally just pain and while I’m trying to figure out solutions, I need to be able to manage it by standing, stretching a bit, and foam rolling. Do you think this is something they would tolerate or might it become a big problem? I don’t necessarily need ‘allowance’, just not to be constantly redirected and a general understanding of what I’m dealing with. (I know that’s pretty specific so it’s okay if you can’t answer that one directly).
5) Are clients able to go to their rooms at all during the day or are they off limits? Along those lines, is there space to spread out and have a little breathing room/privacy from time to time?
Sorry, I know that was a lot. Like I said, no pressure, just whatever you can answer is hugely appreciated. I’ve just been through a lot of treatment and I know what works for me and what doesn’t and I feel pretty much at the end of my rope and desperate. I want so badly to get better but I have several co-occurring issues that have made most ED treatment more problematic than helpful, including the chronic pain, trauma, severe nervous system dysregulation. I really need a more trauma informed and somatic based approach for therapy as I work on the ED at the same time, I’ve done so much cognitive work and it’s really not super helpful at this point, but it’s been pretty much impossible to find anywhere that can do both. Thank you so much for taking the time to read this and respond. And no rush, just whenever you get a chance is totally fine. 🙂
Hi A,
I’ll do my best to answer your questions. My responses are specific to residential.
1) There is soy milk (Silk vanilla and also chocolate) available. You would never have to drink cow’s milk. That’s true for people without lactose intolerance or dairy allergies as well. There are several dairy-free supplement options too. While I was there, someone had a dairy allergy, and they ordered Silk yogurt for her (nobody else could have that). At one point, too, this same person was able to get a dairy-free version of ice cream as well, but that was more of a challenge/exposure. I don’t know about cheese alternatives. Meals that are prepared by the kitchen are just set recipes, so something like mac and cheese couldn’t be made dairy free. However, in res there’s a kitchenette where you can cook for yourself (need your team’s approval), and they would get dairy free alternatives/ingredients for you if you wanted to make something that would still fit your meal plan.
2) All meals and snacks you pick in the moment at Rogers. The snack variety is very good, assuming the kitchen people keep up with stocking the snack cart and fridge. As long as you’re not eating the same snacks all day every day or choosing based only on eating disorder stuff, you have complete autonomy over your snacks. The same is more or less true with breakfast. The same basic stuff is available every morning (I list the breakfast foods that were pretty much always options in my post above.) You can build your breakfast based on the standard options, plus there were a different few hot thing from the kitchen every day. Lunch and dinner were a bit more limited. The kitchen would bring two entrees for each meal along with some sides. You’d typically build your meal from those things, but if, say, the vegetable option(s) didn’t appeal to you and you need a fruit/veg with your meal, you could pick from the fruit options that were always available. You also can always make either a PBJ or a cheese sandwich for lunch or dinner if the kitchen options don’t appeal to you. All this is a very longwinded way of saying, no, you won’t have to eat dislikes. Oh, in terms of requests, they will consider getting those items for you. It’s not like some places where you can just add to the shopping list, and it will appear in a day or two. Requests tended to be honored if it was a challenge food or had something to do with your treatment goals.
3) Yep, lots of opportunities to go outside. Between groups, during downtime or when we have our phones, during CBT blocks (depending on what you’re doing), during random breaks.
4) I’m not sure on this one. I suspect it’s a case-by-case thing and requires approval from your team.
5) Rooms are not locked from breakfast until bedtime, like some places, although you’re not supposed to be in them after meals and snacks (I don’t remember how long you had to wait …whatever it was for bathrooms too. Maybe 45 minutes?). You also aren’t supposed to be in them during groups either. So basically, during the day you can go in your room to grab something or spend a few minutes in there, but otherwise they don’t want you hanging out in them. The last group ended around 4 p.m., and after that you could be in your room until dinner. And then again after dinner and the post-dinner 45 minutes. Having said that, you have a roommate. Your room may not feel very “private,” depending on your roommate. In terms of your question about spreading out and privacy, I found that to be extremely difficult in res. There are very few private spots. Actually, there aren’t really any, other than your room and one front “office” (but the staff in the med room on the other side of the wall could overhear your conversation…). You could likely find privacy outside, though. I was there in the colder months, so long stretches outside weren’t practical.
Hope this helps!
This is so helpful, I really appreciate you taking the time to answer all of these questions and providing so much detail. Really thank you so much, it really helps! 🙂
I’m wondering what the difference between the 8 bed and 16 bed are for residential? Do you get to program, eat, or interact with each other?
The two resi units are completely separate. The only difference is the size; it’s just luck of the draw which one has an open bed as to where you go. I hope that helps!
This review is so so so so helpful, thanks for posting. Would you be willing to shoot me an email? I have one specific question I’m curious about.
Sure, I could do that. What’s a good email for you?
Will Rogers allow you to admit to the adult eating disorder inpatient if you aren’t able to remove your ear piercings?
I can’t imagine that they would deny admission just because of that, but you can always call or email to ask.
Does anyone know the estimated wait for adult inpatient (IED)?
From talking with admissions, it doesn’t seem like there is a wait right now.
Thanks! Have they said anything about the staffing and how many patients they are taking?
No, unfortunately admissions doesn’t give out that kind of info.
Does anyone know if inpatient is accepting Wisconsin Medicaid?
I don’t, but I’m sure you could call their care coordinators number, 262-303-2060, or email CareCoordinators@rogersbh.org.
Actually I just looked at their website’s FAQs, and it says, “Medicaid coverage is dependent upon age and levels of care (exclusions apply),” so it’s possible!
When I was inpatient in 2023- I would say almost 50% of the patients had Medicaid. I don’t have it myself so I don’t know how it works but I know the residential is usually not covered but the inpatient seems to be covered if you fit the requirements for your insurance to be inpatient.
I have WI Medicaid with the Anthem HMO and they accepted mine
When were you there?
December 9, 2025-January 9, 2026 (1 month)
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
Inpatient eating disorder treatment
Is it wheelchair accessible?
Yes, one patient utilized a wheelchair and everything is all on one level.
How many patients are there on average?
I was there over the holidays. When I arrived, there were 10 patients including myself. Their current cap is 13. Over the holidays our numbers dropped to 5 patients, and when I discharged, there were 8 (including myself). By the time that I discharged, I had stayed there the longest out of all of the patients, so everyone had turned over.
What genders does it treat?
All genders. There were a few nonbinary folks while I was there, mostly girls, and we did have two male patients in my last couple of weeks.
Do they support the gender identities of transgender and nonbinary people?
Yes. One of the nurses had an issue with not calling a patient by their preferred name but for the most part everyone is inclusive and respectful.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?
The dieticians, therapists, and psychiatrists on your team are there during the weekdays (Monday-Friday). On the weekends, there will be a fill-in doctor for you to meet with. I met with my doctor/psychiatrist almost every day of the week, my therapist maybe twice a week, and my dietician 2 or 3 times a week. All of the meetings were relatively short, which I didn’t mind besides my meetings with my therapist. It seemed like she was really busy and we had very brief visits.
What is the staff-to-patient ratio?
Typically there are two nurses on the unit and anywhere between 1 to 4 mental health technicians (techs) depending on staffing and availability. They had a cap at 13 patients because they couldn’t have enough staff to manage more than that.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?
Mainly CBT, with some DBT skills and ERP (exposure response prevention). We learned skills mainly in groups out of the workbooks we were given. I was there long enough that they started repeating chapters that had already been covered in group for me. My personal therapist and I didn’t work on very much, so I don’t know what her preferred therapy modality was. Towards the end of my stay, my behavioral specialist assigned exposures for me to do on my own and track, but nothing really came of it.
Describe the average day:6:00 wake up for weights. On MWF, you get your blood drawn for labs. After weights/labs, you could go back to your room to sleep. Patients are expected to shower in the morning; you need a doctor’s order to shower at a different time of the day.
7:45-8:30 breakfast.
8:30-9:30 morning meds, vitals, check in with nurse; providers will generally also meet with you during this time.
9:30-9:45 check-in group – just filling out a sheet asking how you’re feeling physically and emotionally, a goal for the day, a coping skill you plan to use, and a motivational thing to tell yourself or someone, and then sharing with the group.
9:45-10:15 if it’s warm enough, then outside time; otherwise, free time/individual work time.
10:15-10:45 morning snack.
10:45-11:45 experiential therapy (ET); Mondays and Fridays were Mindful Movement, and the other days during the week were usually in the art room.
12:00-12:45 lunch.
1:00-2:00 therapy group, Tuesdays and Thursdays were nutrition group, and the rest of the days were a therapist going through a module in the workbooks.
2:30-3:00 afternoon snack.
3:00-3:15 check out group – similar to morning check-in.
3:15-4:30 free time/individual work time.
4:30-5:30 ET.
5:30-6:15 dinner.
6:30-8:00 visiting hours/free time.
8:00-8:30 evening snack.
8:30-9:00 free time.
9:00 bedrooms open up for the night.
During any non-programming times, you could use landline phones available at the nurse’s station to call loved ones. They eliminated the Chromebook policy during my stay due to irresponsible patient use, so we weren’t allowed to use them anymore. Generally patients stay in the day room during downtime unless they are taking a nap in their rooms. While providers are generally supposed to meet with you during morning meds/vitals, they could pull you at any time, even from art therapy, which was kind of bummy.
What were meals like?
There were two 6-person tables in a section of the dayroom. Patients are required to stay at their seats for the entire duration of meals and snacks (though they can reasonably get up to grab something). You are allowed one coping item at your spot at the table; I usually had a book of crosswords, but other patients had coloring pages, word searches, books, sudokus, playing cards, a fidget toy, or a stuffed animal. Your plate was typically covered with a lid until it was mealtime, then you would remove your lid. Peeking before meals was generally discouraged as well as sitting at your spot at the table before mealtimes.
For 45 minutes after meals and 30 minutes after snacks, it was post prandial observation (PPO) time. During this time, you are not allowed into your room and you cannot use the bathroom without tech supervision.
Most patients were able to self-select their snacks, and there was an incredibly large variety of snacks. Snacks worked on an exchanges list, with 1 exchange being something like apple slices and 7 exchanges being something like an Uncrustable. They have Thrive cups which are a kind of fortified ice cream and that was pretty popular to have at snack with mix-ins like peanut butter, Oreos, etc.
Coffee is available all days of the week, with caffeinated coffee available at breakfast on Tuesdays and Thursdays. Tea is also available at meals and snacks, and when I was there, they had lemon, apple cinnamon, and chamomile. You were allowed six condiments total at meals, and generally not more than 3 of any single condiment, though this was not strongly enforced. Condiments available included salt, pepper, sugar, brown sugar, honey, barbecue sauce, ketchup, hot sauce, ranch, mayo, soy sauce, sweet and sour sauce, lemon juice, and parmesan. Butter had to be approved by your dietician and on your meal plan; you could not ask for it. You could additionally get french vanilla and/or caramel creamer for your coffee. Your plate could be reheated for 30 seconds once during a meal, which was helpful because sometimes the food was at room temperature by the time you sat down to eat.
Conversation topics during meals were regulated by the techs with varying degrees of success. Generally, you were not allowed to discuss food, including what was on your plate or others around you, nutrition, calories, treatment, past treatment, past patients, trauma/triggering experiences, and the like. Our table generally did a good job at keeping conversation lighthearted. Sometimes the techs will play Contexto or New York Times games with you if things are quiet. A few nights, one of the nurses brought his guitar and played for us over dinner, which was amazing.
What sorts of food were available or served?
After meeting with your dietician to determine your meal plan, you were given the upcoming week’s menu during Tuesday afternoon group to fill out and pick your menu. Breakfast rotated each week, but you could always get scrambled eggs, oatmeal, toast, english muffins, bagels, cereal, and other grains, proteins, and add-ins.
Full list of grains:
(no one got these for breakfast, but they were also on the list for write-ins-)
Proteins:
(on the rotating menu)
Added Fats:
Fruits/Vegetables:
Dairy:
Lunch and dinner generally had a meat-based entree and a plant-based entree option, as well as a side and a vegetable. Some lunches and dinners had a dessert available as a side. You could always do a write-in for your entree.
Approved write-ins:
On the regular menu, some of my personal favorite items included the vegetable lasagna, the build your own tacos/burrito bowls with plant-based taco meat, the mac and cheese (not the Kraft write-in), the ravioli, and the roasted brussels sprouts and roasted sweet potatoes. Generally, the quality of the food was OK. Some items were really vague on the menu or hit or miss, but I learned over time which items were better. It helped a lot to be able to season your food with some condiments.
Did they supplement? How did that system work?
Standard procedure is to supplement your unfinished portion with Ensure Plus (chocolate or vanilla). Your supplement amount and portion completion is determined by your dietician. This was mine:
<50% completed: 8oz Ensure Plus
50-66% completed: 6oz Ensure Plus
66-75% completed: 4oz Ensure Plus
75-99% completed: 2oz Ensure Plus
Ideas of meal completion percentage varied widely depending on which tech was working, which felt unfair at times. Other liquid supplement options were Compleat (plant-based), Boost Plus (I believe), and Boost Breeze. You could also meet with your dietician to get a Clif bar or a GoMacro bar approved for your sliding scale/supplement.
What is the policy of not complying with meals? Do most people complete their meals/snacks?
It depends a lot on the patient and where they’re at in their recovery journey. I would say that generally the majority of patients completed their meals or completed with supplement. You are not forced to sit at the table until you’ve finished your food or your supplement. Meal completion is recorded, and if you are not complying well with meals, alternate options (such as an NG tube) will be discussed with you by your dietician.
Do they treat ARFID? If so, do they have a separate approach to meals for ARFID?
I personally went to Rogers for ARFID treatment. My dietician was ARFID informed and experienced, and she did an amazing job. The variety of write-ins and personal choice in your menu was great. I had an NG tube placed to provide supplemental nutrition while I worked on steadily increasing my oral intake and expanding my variety. The NG tube was in for the majority of my time at Rogers, and it helped me so much; it took some of the pressure off to need to complete meals while I was expanding my palate. I was given different meal components to try, test out, and see what I liked. My meal plan was increased steadily and individualized well for me. I was able to add in a lot of added fats, which helped provide energy while also being low volume, which helped ease anxiety. I think that Rogers did an incredible job with treating my ARFID and tailoring my treatment and meal plan specifically for me. My dietician was very accomodating while also giving me a good amount of challenge. It helped that I was rather fond of Ensure Plus and didn’t mind having it as supplement or at snacks.
Are you able to eat vegetarian? Vegan?
I am vegetarian and was able to follow my diet just fine. They have vegetarian options at each meal. They were also accommodating of lactose and gluten intolerances. They did not have vegan options.
What sort of privileges do they have? How do you earn privileges?
Privileges included caffeinated coffee on Tuesdays and Thursdays and that was about it for the most part. Attending groups and being compliant with your meal plan was what moved you from red to yellow/transition to green/full privileges. Not all of the privileges are available or enforced very well.
What did you like the most?
Honestly, I loved the people I met. I made a lot of friends with the other patients while I was there. Many of the techs are thoughtful, caring, and supportive too. They are mental health technicians, and will be there for you if you’re having a rough day. My team, and especially my dietician, was great. She knew exactly what she was doing to help me get to where I needed to be physically and mentally.
What did you like the least?
Sometimes the rules would not be equally forced by the techs. There was one tech who would keep all bedrooms and bathrooms locked during the day and would frequently over-prescribe supplement during meals, which was frustrating. We also had an issue with packages where some staff would not allow you to open them, but others would. Consistency with rules was definitely an issue.
Would you recommend this program?
I would highly recommend Rogers, especially for ARFID. I was worried that I wouldn’t get the right care but they did an amazing job working with me.
What level of activity or exercise was allowed?
There was mindful movement group on Mondays and Fridays, which was generally light stretching or a group-based game. Excessive movement on the unit is discouraged. There was an instance where a group of patients and I walked up and down the hall and we were told to sit down.
What did people do on weekends?
The weekends had a lot more downtime. Generally, I would read or use more opportunities to call home. We could also use a staff laptop and connect it to the TV via HDMI to watch Netflix, Hulu, Disney+, etc for movies or shows.
Do you get to know your weight?
They do blind weights. They generally will not tell you anything about your weight. Given my ARFID, I was able to ask and get general information about how my weight restoration process was going.
How fast is the weight gain process?
I was there for weight restoration, and with an NG tube as well. I gained about 2 pounds a week.
What was the average length of stay?
When I was admitted, I was quoted as needing 2-4 weeks for nutritional stabilization. The general length of stay was 3 weeks, though everyone is different in what they need. I was there for a month.
What was the average age range?
Most patients are women under the age of 30, but the ages ranged from 18 to the oldest patient I knew was in her 60s.
How do visits/phone calls work?
Prior to admission, you write a list of approved callers/visitors. Phone calls can be made at any time of day outside of scheduled programming hours and meal/snack times utilizing the landlines available at the nurses station. Visiting hours are between 6:30-8:00pm. iPads are also available during this time to FaceTime.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
No electronics are allowed. As mentioned earlier, they used to allow patients to use Chromebooks, but they no longer do, at least at the time I was discharged.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
Generally they will help you plan your discharge from day one. If you are not sure what your next level of care will look like after discharge, a discharge planner will get in contact with you to help you figure out your options.
Other?
The unit was pretty cold! Bring layers, comfy clothes, and fuzzy socks. You also have access to mail but they can be strict on packages. They can provide you with envelopes and stamps within reason. They also don’t allow pens or pencils, but you can receive pens from your behavioral specialist during your stay. They are also very strict on not allowing hair ties, but the girls and I got creative with other ways to tie back your hair. For toiletries, you can bring your own, as long as they are unopened and don’t have any kind of alcohol (cetyl, ethyl, stearyl) in the first three ingredients. If your bottles have pumps, they will remove them and place them in your sharps bin. They also have all toiletries available if you forget any or run out.
I also had a hard time swallowing pills, and they had chewable forms of our daily vitamins (Flintstones) and were accommodating in letting me take my other meds with food. If something is wrong, or you need something, speak up! Someone will be able to try and help figure things out. If you have any questions, please reply or send me an email! I would love to chat.
Are they still using the level system? If so, how was it?
Thank you so much for this detailed review!
They somewhat have a level system, which is 3 levels: Observation, Transition, and Full. But it was not really enforced and it’s kind of hard to explain, but I’ll try. Here is what was listed on the handout we were given for the level system as well as some clarifications
Observation: what everyone starts at upon admission.
Room and unit restriction rules were pretty strongly enforced and it usually took 2-3 days for these to be lifted.
Transition: 24-48 hours after admission
Expectations:
Incentives:
Again, these weren’t really strongly enforced or consistent. The incentives for “Transition” were kind of combined with the Full level.
Full: after additional 24-48 hours
Expectations:
Incentives:
That’s all I have from my handout. It was pretty inconsistent and not a huge factor into your stay, really, since it wasn’t well enforced or acknowledged.
Ell- thank you for so much info! So are you not allowed to Facetime during visiting hours until Transition level? Admissions told me that you can from day one. Also, are there enough ipads for everyone to get time?
Hello!
I have some questions for you, what is your email?
One of the dieticians told me that they grocery shop for patients at times, is that true?
Also, did they ever serve baked sweet potatoes.
Could you tell me about the menu building process?
What were groups like and did you feel like you had quite a bit of individual down time?
Thank you!
Hi,
I’m not the patient from above, but I was ther at the same time so I can answer some of your questions,
They don’t fully “grocery shop” for the patients, but they will get specific things for patients if the hospital does not stock them. I saw them get gluten free pretzels for a celiac patient, almond butter for a patient when there was a peanut allergy on unit and the patient couldn’t do sunbutter, and softer snacks for an older patient with issues chewing. I never had them get any groceries for me, but I was allowed to have Propel packets to add to my water and my dietitian said they’d buy more for me when/if I ran out. If there is something you really want and it’ll benefit your treatment for you to have it they’ll try to find a way to get it for you(especially if it is connected to dietary restrictions).
They don’t serve baked sweet potatoes, but they do serve mashed/whipped sweet potatoes and roasted sweet potatoes at least once a week each. They also have a regular baked potato on the menu once every three weeks(the menu is on a three week rotation).
You do menu planning every Tuesday during group. You get a copy of the weeks menu to fill out. The options on the menu are what is served in the cafeteria each day, but there is also a list of write ins to choose from, if none of the menu options sound good to you(there are no max amount of write ins you can have either–people do write ins every single meal). Everyones meal plan is different, but from what I heard an mht say the base meal plan is two grains, dairy, and fruit for breakfast with lunch/dinner being an entree and a fruit/veggie. Other things that can be included in the meal plans are added fats, dairies, proteins, and sides. When you fill out your menu you just have to make sure that you are fulfilling all of your specific meal plan requirements. Your dietitian will be in the group room to help you if you need it.
The quality of groups really depended on who was running them. Everyday we had experiential therapy which was either mindful movement, a game/activity, or art. We also had two short check in groups led by the behavioral specialists. Mondays the behavioral specialsits led a group which was based off CBT. Tuesdays we had menu planning with the dietitians. Wednesdays we had therapist led group, which was usually more DBT based. Thursdays was nutrition group led by the dietitans. Friday was weekend planning led by behavioral specialists. And the weekends we had two “protocol groups” each day which were based out of the workbooks they give out and usually got to be quite boring.
There isn’t much down time in the morning as you pretty much go straight from groups to snacks and meals. Everyday after breakfast there is time for the nurses to pass meds before group so if you’re not with your nurse or a treatment team member you have downtime then. There is also scheduled outside time, but if you choose not to go out then you have a little downtime there too. The afternoons/evenings have more downtime. In the afternoons there is an art group or the game room, but you don’t have to go if you’d rather just hang out. Evenings there are activitites assistants that come to play games and/or do crafts, but you don’t have to participate(though I highly recommend).
I wanted to add, as far as the alcohol in toiletry products, it’s only ethyl alcohol that can’t be in the first three ingredients. I got confirmation on it from the treatment team via admissions. It’s always possible that the specific tech who goes through your belongings won’t understand correctly, but you can take it higher up and show the written policy. It’s also mentioned in the admission packet.
“Clarification for Alcohol in Products
Cetyl alcohol, along with Stearyl alcohol and Cetearyl alcohol, is known as a fatty alcohol. This is alcohol obtained from plants and animals. Unlike simple alcohols, fatty alcohol is good for your skin and is often used in moisturizer creams. And unlike simple alcohols, they cannot be drunk as liquids. So, patients can have items that have these. The alcohol we don’t want in the first 3 ingredients is ethyl alcohol.”
Has anyone been to and/or know someone who has been to Rogers recently? Preferably inpatient, but res is fine too. I feel like admissions is giving me the run around about what’s going on at the inpatient unit right now, so I was hoping to hear from someone who knows firsthand.
Just wanted to let you know there’s a detailed review from a couple days ago!
This isn’t really what the page is meant for, but I need to know if anyone else has had experiences with a therapist there (who I cannot name because it is on this page)? She worked there from 2021-2024. If anyone is willing to share that they were there and could email me so I could ask them if they knew her, my email is air52lol@gmail.com. Thank you so much!!
Hey this place got recommended to me and I was wondering how they do with allergies? I have MCAS so I have a lot of dietary restrictions unfortunately. I was also wondering how strict they are with the things that you can have there. I know some places don’t allow you to bring your own markers and stuff so I wanted to check. *TW: tubes* I was also wondering if they take G tubes there? I am getting one placed and it’s complicated due to the MCAS *END TW*
They do okay with allergies as long as your meds are already being prescribed by an outside provider. I have suspected MCAS and they were not very helpful with getting the meds in the first place, but once an outside provider prescribed them and got them to me they were fine with me taking them. If your allergies are extremely limiting and they don’t have many options available that you can eat then the dietitians can approve you to bring your own food/they can get you your own food that gets kept in your “sharps”(ex: a patient who couldn’t have nut or seed butters had wow butter).
They are strict on some things, but not others. Clothing wise you get 10 tops and 10 bottoms, including pajamas. You can have your own hygiene supplies as long as they don’t contain certain types of alcohol. You can not have pony tail holders or scrunchies of any kind. You can bring markers and pens as long as they don’t have any metal, I know several patients have used the Caliart brand from Amazon.
They do accept people with G tubes and also do plenty of ng tubes.
I am not sure about the g tube. While I was there, they switched my Zyrtec for Claritin without my consent, even though Claritin doesn’t work for me so they might not allow you to stay on the same allergy meds you were on even though I told them my situation . They were relatively good with my food allergies. They didn’t make me eat nuts and let me avoid a solid vegetables from my allergies and MCAS but still maybe pick some sort of fruit or veggie even if I reacted to it and forced me to have dairy and they had no alternatives to boost because they claim boost does not have dairy. Also, with some of the rarer medication like xolair, dupixent, nasal sprays, inhalers and Cromolyn I had to figure out how to get it delivered to inpatient. With residential they are able to get meds from the pharmacy so it is not as big of a problem.
My insurance only covers Rogers for eating disorder treatment and am quite worried about having to go back because they won’t honor all my restrictions so I am trying my hardest to stay in the community because I would be sicker physically there.
I don’t care about the daytime allergy med just the cromlyn and also my sucrose medication. I also am on a very restricted diet due to my MCAS and the reactions that I have. I want to make sure that it will be honored before I even go or how people’s requests like that have been honored in the past. I have a specific MCAS specialist who could/would be willing to reach out to them but wanted to double check before I put in the effort. I figured I would have to bring those medications as I know most places don’t stock them.
Just a heads up, it is very difficult for outside providers to get in touch with Rogers providers to discuss your care. I admitted to Rogers IED over the summer and had just been through a major surgery a couple days prior to my admission. It was an absolute nightmare trying to get my needs met, and my team at Rogers refused to communicate with my surgeon.
Ugh, I’m sorry. Is it the same way with all of your OP team? (therapist, dietician, psych)
In my experience, it depends on the treatment team you end up with and whether or not they make an effort to communicate. Rogers used to be much better with communication in the past. I was there in winter-spring of this year and left a review over the summer in case you’re curious, and I would also be happy to answer further questions if you have them. I also want to let you know that I had many issues getting the correct meal trays during that stay. It was a frequent occurrence for multiple patients throughout my stay that the kitchen would either send the wrong items, or RDs would accidentally submit the wrong order to the kitchen.
From what my OP therapist told me, dietitians at IED seem to generally be more communicative with outpatient teams than the therapists are. My outpatient therapist often had trouble reaching the IP therapists most of the times I’ve been there. My IP therapist over the summer did reach out to my OP therapist which is appreciated. I really liked the therapist I had at IED in summer, but I had to sign myself out after one week of being there due to my medical needs not being met. I’ve never had an OP psych prescriber try to contact a Rogers psychiatrist within the past year. Only my surgeon and PCP have needed to reach out. Every time I was admitted in the past year, my surgeon or the nurses called repeatedly in attempts to reach the psychiatrists with no success. My psychiatrist over the summer even ignored a scheduled phone call with my surgeon. I found out at my two week post-op appointment that my surgeon left a detailed voicemail and gave them her personal cell phone number for them to call her. Rogers never called back.
Personally, I don’t think Rogers is the best choice for those with chronic illness because they have consistently fallen short of accommodating those needs and communicating with outside providers. I wouldn’t write it off completely, but I will say you need to be very prepared to fight for your needs if you decide to go. Additionally, it is hard for you to get in touch with your outpatient team yourself due to not having much access to technology on the unit. Advocating for myself was by far the hardest part of every admission I’ve had in the past year. I wish you good luck either way, and please let me know if you have any more questions or need advice.
Yeah they don’t communicate with your outpatient team at all until close to discharge. I had the same experience that they don’t listen or work with your medical doctors in the ED inpatient. In the ocd res, they allowed me to have doctors appointments virtually and the nurses communicated with my outpatient doctors but for ed inpatient not at all. I wasn’t at ed res long enough to know if they allow that
Rogers will give you all your allergy meds, you just might have to find a way to get them there yourself. They gave me hydroxyzine, montelukast, and famotidine from their pharmacy. I had to supply Zyrtec and Cromolyn myself. You will have to describe how to use the Cromolyn to most of the nurses as it is not a common medication they give out. They are pretty free with the meal plan and what you eat; although depending on your allergies the options might be more limited(ex: I have a lot of fruit allergies and they have no berries so my only option was bananas). At the inpatient level they don’t care what you’re eating as much as they care that you are eating anything at all.
That is so strange, the dietician told me they would try to get berries for me, do you think she was just trying to persuade me?
Were you on the adult inpatient unit in Winsconsin?
I was on the adult inpatient unit in WI. The hospital itself has no berries as an option, but the dietitian may find a way to get you berries not using the hospital kitchen. While I was there a patient who was gluten free was talking about wanting gluten free pretzels so one of the dietitians went to the store and bought some just for that patient. The hospital itself might not always have the most allergy accomodating options, but the dietitians typically try hard to get you your wants/needs as long as you advocate for yourself.
Does anyone know the current waitlist (as of Oct. 31, 2025) for adult inpatient/IED at Rogers? I called, but Rogers won’t tell you the waitlist until after you do the 30 minute phone assessment and receive a recommendation for care. Not ready to do that yet.
I’m not sure exactly, but I’ve been next on the waitlist for about a week and a half.
Thanks for your response, Eliz! Did you just get on the waitlist a week and a half ago, or had you been on it for a bit and moved to the top as other people admitted (or dropped off)?
I have been on it for a bit.
Hi Eliz–
Are you still waiting for a bed? I did get on the waitlist for inpatient and was told it’d be approximately two weeks. I’m not certain if I will actually admit when there’s availability, but I was wondering if you were still waiting. Two weeks sounded kinda short for the Rogers waitlist.
Well, I turned down the bed and then changed my mind, so now I’m back on the list. They told me approximately 2 weeks also. They also are operating at about half-capacity in the ED inpatient unit right now (I think she said 14 patients).
That is correct. They don’t have enough staff to support the amount of patients they can have so they are capped at 14.
Yeah…you haven’t been recently have you? I’m supposed to go Monday.
RB- did you ever end up going?
*tw for involuntary treatment (recovery positive!)*
do they involuntarily hold you here or force tube you? I’m considering it since I have Medicare but have trauma with being forced
*TW: involuntary treatment*
The doctor filed a Treatment Director’s Hold on me making part of the admission involuntary. To be fair, I was not consistently safe and engaged in some behaviors that would be considered unsafe.
They will only put you on an involuntary hold if you are deemed an immediate threat to yourself. They might strongly suggest a tube, but they won’t hold you down and force a tube. They might recommend discharge for not being ready for treatment if you are refusing a tube and aren’t willing to eat enough to obtain good health, but that doesn’t happen very often
I’m really really needing to find someone who might have been to Rogers IP recently who could answer some questions?
(Rachel, I hope you’re ok <3 It looks like nothing has been approved since 10/3)
Really?? For me the last thing that shows up as approved before this round of approvals now was yesterday (10/6)
Yeah, but the system for that seems to be messed up. “Latest Posts” page is often different from from “Recent Posts” on the right side of the page. Now they are the same, though, and the most recent is from 10/3.
Oh that’s super obnoxious and unhelpful haha! Especially since the whole reason I added the Latest Posts page was to make it so it was easier to, you know, FIND the recent posts. 🙂
Hmm so it used to do this too when I first added the latest posts page – having the sidebar not in syncing/refreshing with the latest posts page. I wonder if something about how often it updates changed on the backend. I am going to clear the cache now and see if that helps. Whenever you are next on (and a little time has passed, say anytime after 20 minutes from now), can you let me know if that helped?
It looks to me like they are synced now! Thank you!
I’ve spent quite a bit of time at Rogers IP recently. I can answer some questions if you’d like.
Thanks Anonymous. I guess I was just wondering about your overall experience? A lot of what I’ve heard recently (including on here) is that it has really gone downhill lately.
I have very mixed feelings on Rogers. I think all of the behavioral specialists and therapists that they currently have on the adult eating disorder are very good. They are all fairly new, but they really truly care for their patients and want the best for them. The biggest downfall that I have found with Rogers is that they are horribly understaffed. There were times that there would be just two nurses and two techs for 20 patients(there was supposed to be four nurses and four techs to be considered fully staffed). They have recently had to cap the unit capacity due to staffing and other issues that have gone on
Thank you for the info! Would you consider it a good option for someone just needing a few weeks of medical/nutritional stabilization?
Also, this was about IP, not res, right?
Sorry…also, this was about IP, not res, right?
I honestly wouldn’t recommend it at this time. There is a lot going on and shifting within the program that make it a mess right now, but should help improve the program in the long-term.
Yes, about IED their inpatient program. I know several people currently at their EDRC residential and many seem to have good things to say about it.
Thank you so much for your insight. I’m just not sure what to do because my only choices now are either Rogers IP or a 3-week stabilization at Center for Change.
Do you know more specifically what kind of shifting they’re doing and how it’s a mess?
Hey all! I just got offered a bed at IP for medical monitoring, and then a quick step down to Res. I was wondering if anyone who is there rn, or was there recently could answer some questions for me. I appreciate any help!
Hi Meme- did you end up going?
Hey Eliz- no I did not end up going, I actually went to Princeton instead and definitely regret it. Now I actually have to go back to tx and was thinking of rogers again.
are you open to sharing why you regret going to Princeton?
Meme- I’m so sorry to hear that. I was also interested in hearing why you regret Princeton. Do you know when you might go to Rogers?
Any thoughts on how Rogers IP and Res is with trans patients? I’ve had my testosterone taken away before and want to avoid that for future programs! Also, how does discharge go for out-of-state? Can they discharge you to a php that is not affiliated with Rogers?
As a trans patient who went there in 2023/early 2024 they allowed my testosterone (as long as I was on it coming in) and they allowed me to go to a different res than theirs.they definitely highly recommend their php or res but as long as you are relatively firm and have a specific program you want to go to at least when I was there. They even recommend/allow some patients don’t go to their res/php even if the patient wants to due to mobility concerns(probably against ada laws) or because their php/res doesn’t provide enough support as you have to be pretty motivated/self sufficient to be in their PHP and res adult programs
Describe the average day:
AB- Thank you for your review, and I’m sorry you’ve had such a rough experience. As far as not receiving your trays, does that mean you didn’t get anything to eat at all, or they just replaced what you were supposed to get with other items?
Also, admissions told me that as of last week there are 6 unit phones, so hopefully that’s accurate and the situation with phone availability is a little better.
Ideas of things to answer:
February to May 2025
Inpatient only
Yes. However, it can be difficult to navigate the day rooms and doorways. I had a rollator and frequently struggled around furniture and doors.
The capacity is 22 beds, and it was usually pretty close to full.
All genders.
Yes.
Psychiatrist is every day including weekends. Medical will meet with you when you admit and then again if needed. Therapist, dietitian, and behavioral specialists meet with you twice per week each. Nurses do a formal check-in with each patient once on AM shift and once on PM shift to ask specific questions, and you also see them throughout the day for meds or other things.
Usually, there are supposed to be 3 nurses and 4 techs. However, the unit was incredibly short-staffed for my entire stay, so this didn’t always happen. There was a day that we only had 2 nurses for 21 patients. There were multiple instances of having 1 tech running both day rooms at meal or snack time. It was pretty often that we only had 3 or 2 techs. Plenty of shifts had float techs, but even then, there were typically not enough staff. Additionally, nurses would often tech for a shift.
Primarily CBT. We also had nutrition group twice a week, “protocol group” which was mostly reading from a workbook several times a week, experiential therapy 5 days per week, and art therapy 4 days each week. Protocol group was 3 times during the week and 4 groups over weekends. One of the art therapy groups was on Saturday.
There are two day rooms with two tables each. If the unit is full, there are usually 5-6 patients at each table. The tables are clear, and you are able to put pictures underneath the table at your spot. The behavioral specialists make a seating chart and switch the seats on Wednesday afternoons every week. Meals are 45 minutes and snacks are 30 minutes, and you remain seated at the table until the time is over. You may have one cup of decaf coffee or tea (not both) at breakfast, lunch, dinner, and evening snack. You are also able to get caffeinated coffee at breakfast on Tuesdays and Thursdays if you are on the level “Full” in the level system. Techs supervise meals and snacks and can get you things you need such as plastic utensils, condiments, paper plates or bowls, coffee/tea, napkins, etc. They set up the tables before the meal starts, so your tray/items will be ready for you. If you are on self-select for snacks, you may pick a snack once snacktime begins. It will be set out for you if you are on pre-selected snacks.
It is pretty much what you would expect hospital food to be. Some examples of things on the menus often are chicken or soy tenders, burgers or plant-based burgers, pastas, wraps, rice with some kind of protein source, grilled cheese, mac and cheese, casseroles. There was also a list of write-in options which contains much of what I already listed here. For snacks, there were fruit or juice cups, fresh fruit, carrots with dip, chips, graham crackers, granola bars, yogurt, milk or soy milk, candy bars. I’m sure there are things I’m forgetting.
They did a sliding scale which was usually Boost or Ensure, but there were other options as well. It was based off how much of a meal or snack you completed and the amount and type of supplement is set by your dietitian. Techs will offer you sliding scale if you did not have 100% of your meal plan at a given meal or snack.
They will likely recommend a feeding tube if you are not completing enough of your meal plan and also not drinking your sliding scale.
Yes. I do not know the approach though.
You can definitely eat vegetarian, but I do not know if you can eat vegan.
You were allowed to use iPads during visiting hours to FaceTime and you were allowed time on a chromebook if you were off of observation level. If you were on level Full, you could have caffeinated coffee at breakfast on Tuesdays and Thursdays. Being able to self-select your snacks was technically a privilege for Full, but it really just varied based on your individual treatment. You also could have additional time in your room during visiting hours if you were on Full.
Yes, there are three levels. Observation, Transition, and Full. Observation is for the first 24 hours after admission and/or if you do not meet criteria for Transition. Transition requires at least 50% of your oral meal plan and 100% of your tube feed if you have one, no safety or medical concerns, Full requires 80% of your oral meal plan and 100% of tube feed if you have one.
Attending groups, working on your individual assignments/CBT work, complying with your meal plan.
CBT, nutrition, art therapy, experiential therapy, mindfulness
Art therapy
Hard to say. It seems to depend on each individual patient and who the treatment team is.
The techs and nurses cared A LOT.
It was very inconsistent with rules, policies, the schedule, staffing, just about everything.
I would really only recommend it if Rogers is your only option or one of your only options. It has really gone downhill over the years. Even the staff are quitting because it has gotten so bad.
None.
Pretty much the same as weekdays. Attending programming and during free time people often color, read, and watch TV if it’s TV time (evenings and in the morning before breakfast).
Usually not but sometimes you can do collaborative weights with your dietitian. You basically need to be doing well following your meal plan and then your dietitian will tell you your weight if it’s appropriate for your treatment.
They usually want 2 to 4 pounds a week.
They say it is 2 to 3 weeks but it varies a lot. Some people will stay and step down to a lower level of care after maybe a week, and others stay for a couple of months.
Mostly people in their 20s, but again, it definitely varies.
Visitation is from 6:30 to 8:00 pm every day. Visits occur off the unit in the cafeteria unless you are on unit restriction. You could also get a doctor’s order to schedule a visit for a different time if your visitors can’t make it to the regular time, and those will be on the unit in a consultation room. Phone calls are at designated times throughout the day. There is a sign up sheet to sign up for a 10 minute slot. There are only 2 patients phones for 22 patients which is frustrating. There are also iPads to sign up for during visiting hours if you want to FaceTime for 30 minutes and on level Transition or Full.
You are not able to use personal electronics. You can sometimes use your phone quickly with your behavioral specialist if you need to, and they will watch to make sure you are doing what you are supposed to be doing. You may use a unit Chromebook or iPad during designated times if you are allowed one. There were two patient phones to make phone calls during designated times, and they started a phone sign-up where you can sign up for one slot of ten minutes on the phone. There were also some times you could use the phone outside of these slots.
There are no outings or passes. The exception is under certain circumstances, you could leave with a tech (they have to stay with you the entire time) if you have an outside appointment to go to, but it is uncommon for this to be allowed. I had one appointment to go to during my stay.
There is a discharge planner that can set up appointments for you and give referrals if you need them. If you are going to a step-down program within Rogers, you usually don’t see the discharge planner as much. Rogers admissions staff will drive you to residential if you are going directly to res from inpatient. If you are going to PHP, IOP, or outpatient, you will need your own transportation.
I am in-state, so I do not know of any resources they may or may not provide.
Rogers is very inconsistent with their rules and policies. They have been very understaffed. Management isn’t very good. The psychiatrists weren’t very good when I was there. They recently started a “community bathroom” and are not letting people use their own bathrooms during the day. You can only use your own before breakfast and after evening snack. Rogers is very strict with belongings now. You can only have 10 of each clothing item (tops, bottoms, underwear, etc.) and they need to have no strings, metal, underwire, zippers, and probably other rules I don’t remember. It also somewhat depends on which tech checks your belongings. Again, inconsistency with rules. Hygiene products had to be unopened and no bottles with a pump or in glass containers. Try to admit on a weekday Monday through Thursday. Avoid admitting on Fridays or weekends because then you will not get to meet your treatment team until Monday, and it makes the weekend very difficult to get through. I prefer to admit on AM shift when possible. No makeup is allowed. Books cannot be hard cover, only paperback. Make sure your hygiene products do not have alcohol in the first three ingredients. Bring markers without metal tips with you. Cali art and Bianyo were popular brands. You can also have felt tip pens without metal, and I suggest the Monami brand. It is the brand Rogers provides each patient with, but you can only get one of those pens, so bring your own if you want more. Rogers is very unaccommodating of disabilities and chronic medical conditions/illnesses, so be cautious of that. You will really have to advocate for yourself. Get a letter or multiple letters from your own doctors before you go in. Rogers has also been kicking people out and/or denying people admission to the program A LOT lately. I’m supposed to be going back in about 2 weeks, and I am honestly shocked they’re letting me in again. It has become very easy to be kicked out because they have gotten incredibly strict all across the board. Treatment teams were not very helpful, but it depends who you end up with. I liked my dietitian and my behavioral specialist. The techs and nurses are the most helpful and supportive people who work here. Overall, I would not recommend Rogers if you have other options available to you. At least not right now because they’ve been going through lots of changes and not good ones. It is nowhere near as good it used to be. The care they provide now definitely does not live up to the reputation they used to have. People used to travel from all over the country, but it seems like there are less people doing that and the majority coming from in-state or a neighboring state. I am happy to answer additional questions.
Is there anyone who might have been to Rogers inpatient recently? I’m potentially going, but something seems odd in that they almost always have a long wait list, but they’ve apparently had multiple openings for at least a couple of weeks. The admissions person I’m working with won’t answer when I ask how many patients there are currently in IP. It all just makes me nervous :/
, I live in Wisconsin and my insurance will only cover rogers for treatment. I have been denied other treatment centers by insurance with multiple appeals. If at some point rogers rejects me (when I was there 1.5 years ago they were already being choosy about admitting people), I wouldn’t know what to do. I have heard of multiple nurses quitting because of the state of the unit now :(.
, I live in Wisconsin and my insurance will only cover rogers for treatment. I have been denied other treatment centers by insurance with multiple appeals. If at some point rogers rejects me (when I was there 1.5 years ago they were already being choosy about admitting people), I wouldn’t know what to do. I have heard of multiple nurses quitting because of the state of the unit now :(.
How long was your Initial stay
I am admitting to Adult IED on Friday. Are wired and/or wireless ear buds allowed?
When I was there in 2023 I had a special order for my mp3 player (without recording abilities) and wired headphones as a regulating technique because it was the only thing that could calm me down. If you really advocate for that it’s possible. Otherwise I think people played music from the chromebooks quietly out loud. I know a couple things have changed in IED since 2023 as far as adding a level system. If you go to the res I definitely recommend wireless headphones because you don’t have to turn them in at night but the wired headphones are allowed during the day.
Thank you! I am going to bring my wired ear buds and see if I can get an order to use them. Music is the one thing for me that regulates me too! It is my best coping skill.
I will be leaving for the facility in two days. Ive never been to any sort of residential facility or care facility in general for my eating disorder. I let it get so bad that when I did the assessment and finally got in contact, my first course of action recommended was residential. Im very scared and Ive never been away from family for this long. Ive done IP in two psych wards but thats it.. What can I expect to be different from ED Residential vs. Psych Inpatient?
Are you still there? I’ve been recommended IP followed by Residential. Just wondering how they are now? Do the adults get treated like adults, electronics policy, etc.
I am still here, the adults get treated like adults, we’re just monitored, and electronics are pulled from 8:15am-3:30pm for scheduled programming. When you get here, I can help! I’ll be here until late may 🙂 I’ll be the one in the hair clip constantly! You can also message on this thread when you’re here and I can reach out to you! I’ve been here a hot minute and I LOVE helping others!
can you explain the meals and like specifically like what you can get and if you can have what you want and pick from a menu
I’d love to know too! Do they offer regular coffee to anyone ?? That’s steering me away
Do you get electronics in IP?
Does Roger’s inpatient ever accept from ACUTE for inpatient level? Also is coffee ever allowed in any situation? Thanks!
You would have to be medically stabilized enough that you wouldn’t need a ton of ongoing care. They can handle minor medical stabilization but more than that they really suck and/or won’t take you due to it being ed inpatient at a psych hospital vs a hospital ed ward. If you get something they need to send to the hospital for the dawdle as well.
Thanks so much.
About the coffee – was that allowed for some patients? And could you be vegan?
I just left Rogers (inpatient Nov 2024-Jan 2025 and residential Jan 2025-March 2025). You cannot be vegan. As for coffee, on inpatient if you are on the highest level, you can have one cup of coffee at breakfast on Tuesdays and Thursdays. In residential, there is currently no coffee option. The exception is if you go on a meal/snack outing AND your dietitian approved it. You have to be on a certain level to be eligible for outings, though, and they only happen twice a week or so.
To clarify, I mean caffeinated coffee is on Tuesdays and Thursdays in inpatient and on outings in residential. The decaf coffee (and herbal tea) policy is more liberal. Inpatient: decaf at all meals and at HS snack. Residential: you can have decaf (the instant packets) at all meals and snacks.
What is the new level system in inpatient like? I was there 2 years ago and there was no level system. I’m admitting to inpatient in a week and a half.
Like you, I was at Rogers a few years ago when there wasn’t a level system on inpatient and then again until early 2025 with the level system. Generally, IED doesn’t feel that different with the new(ish) level system, maybe just a bit more systematized. I’m looking at the Level System Overview handout they gave me, so that’s where the following info is coming from. It’s current as of Jan. 2025 (and when I was in res until the end of March 2025, I didn’t hear of any changes to the inpatient level system).
Inpatient has three levels.
1) Observation. You are put on this level upon admission or if unable to meet expectations listed below for transition level. Everyone is on Observation for their first 24-48 hours. The restrictions while on Observation include room restriction (so you can’t go in your bedroom during downtime in the evening or the CBT blocks), no outside privileges, and unit restriction (that means you can’t go off unit to the art room for art therapy or for experiential therapy, and again, no outside time).
2) Transition. Evaluated 24-48 hours after admission. Expectations for Transition level include: no active SI; no purging, exercising, and/or hiding food; 50% compliant with oral meal plan; 100% compliant with tube feeds (if applicable); engaged in CBT work and distress protocol; attending all scheduled programming/groups; and compliant with medications, vitals, and labs. Incentives include: 30 minutes of Chromebook time; iPad use for Facetime during visitation hours; bathroom can be open overnight OR water bottle in room overnight; outside privileges; and you are off of unit restriction (so you can go the art room, game room, etc., during those specific groups).
3) Full. After an additional 24-48 hours minimum. Expectations for Full level include meeting all transition level expectations, plus more than 80% compliant with oral meal plan and appropriate weight trend. Incentives include all the Transition level incentives plus: room opened during visitation hours; caffeinated coffee two times per week (Tuesday and Thursday breakfast); extra room time during CBT blocks for independent CBT work; and self-select snacks. While your team/psychiatrist is the one who moves you levels, the self-select snack thing is a bit misleading. Your RD has to put that order in. Sometimes people are on Transition but still are allowed self-select snacks, while some people might be on Full but not yet on self-select snacks. That seems to vary some.
Hope this helps! You’ll probably see the same sheet I got when you admit to IED. Good luck!!
Thanks for this info! I’m supposed to go to IED on Thursday, but I’m really worried about keeping in touch with family, especially my 12 year old son. Last I heard there are just 2 unit phones shared by 22 people. Once you’re on level 2, are you able to use an iPad for FaceTime most days during visiting hours? I’m not sure how many they have, etc.
Just to update- after I posted this, I finally got an answer from admissions when I asked about using an iPad during visiting hours and if it’s related to level. I’ll c&p below. I hope this helps clarify for others!
Admissions:
“Visitation is a patient right and is not considered into the level system, so you would be able to use the iPads the very first day.”
(then I questioned again because I was still worried lol)
Admissions:
“I was able to confirm directly with the program’s psychologist that neither phones nor iPads are tied to the level system and will be available for use during visitation immediately after admission.”
“The team may limit recreational iPad use in line with the level system but never during visitation time.”
This is for RC…since you just left Roger’s do you know if they do short term stabilization like 2 weeks?
I think in inpatient the coffee was decaf. I want to say it was allowed multiple times a day, no requirements, you just ask for it when you sit down to eat. I don’t think being vegan was possible but you could definitely eat vegetarian.
Hiya I just got a text from my therapist that I’m doing an intake call with Roger’s during session tomorrow and then admitting to either IP or Res depending on their recommendation so obviously I’m here freaking out.. and wanting to know specifically about how they handle PTSD/childhood trauma issues if they come up, my AN was born from severe trauma so it’s definitely going to be all intertwined.
Also i see CBT is the main method of therapy, that scares me I have VERY LITTLE self esteem and any time I’ve tried CBT it’s always just made me hate myself more because I feel I’m being blamed.. is their CBT like regular CBT or is it ED specific?
Also what’s a behavioral specialist, I’ve never been to treatment before so I’m nervous af.
Heres my email if you want to reach out, if not I’d super appreciate any answers you can provide!
Email- prettykate1989@gmail.com
These are all questions you can ask them during your intake assessment. Intake assessment’s aren’t just for them to determine if you’re a good fit for their program. It’s also for you to determine if they’re a good fit for you. If you have any questions or concerns, you can bring them up during your assessment with them! Also, Rogers has a trauma residential as well as an Ed residential, so it’s possible that once you complete their ED program, you may be able to do their trauma residential. Rogers does a lot of ERP (exposure therapy) for ED
Thanks but none of it matters anyway, I was accepted to Inpatient but due *TW* to being prone to acts of trying self delete *end TW* in my 20s as I was uncovering my childhood trauma and couldnt cope I was in general psych wards off and on, I didn’t know “lifetime psych days” existed and I used all but one of mine up in my 20s, so I can’t go even though they want me to and are willing to admit me, it’s so fucked up.. they don’t take Medicare by itself just FYI, you have to have Medicaid and at LEAST 30 Inpatient psych days left. She asked me if self pay was an option… ugh not for $1300 a DAY, that’s more than I make a month. So any questions I have asked about Rogers can be ignored. Thank you
That’s horrific! I didn’t know such a thing as “lifetime psych days” existed. That’s absolutely horrifying! Which insurance told you you had lifetime psych days? Was it Medicare? That’s so horrible! That doesn’t even sound legal. “Lifetime psych days” sounds like something that ought to be illegal. What if someone is experiencing active SI or HI? Would they not be allowed to be admitted into an inpatient psych hospital because they met their “lifetime psych days”? That just sounds like a lawsuit just waiting to happen if someone expierencing active SI or HI was denied admission to an inpatient psych unit by their insurance on the basis that they met their “lifetime psych days”, and then they went home and did something irreversible… I don’t see how that could possibly be legal for Medicaid or Medicare to have lifetime psych days.
I’m pretty sure people legally have to be admitted to an inpatient psych hospital if they’re experiencing active SI or HI, so I don’t see how that could possibly be legal. I’m so sorry that’s happening to you. That’s absolutely horrifying. Medicare having “lifetime psych days” sounds like something out of a dystopian nightmare.
Are you able to get a disability rights lawyer? “Lifetime psych days” sounds like something that’s questionably legal to me. Maybe getting a lawyer to put pressure on your insurance company to force them to let you inpatient might help? Maybe if a lawyer said something along the lines of mentioning deterioration, possible serious medical consequences, ED potentially becoming life threatening, etc if your insurance refuses to cover an inpatient stay could get them to maybe re consider, especially if they’re concerned about liability if something bad happens to you because they didn’t let you be hospitalized. I think a lawyer might be helpful. That’s so awful. I’m so sorry this is happening to you.
So I googled it, and the190 day Medicare “lifetime psych days” limit only applies to freestanding psychiatric hospitals. People on Medicare still have unlimited psych days in psych units in general hospitals, so presumably that would mean you could still get inpatient ED treatment, as long as it was in an Ed unit or n a general hospital. It would just have to be in an inpatient ED unit that’s located in a general hospital, not a freestanding psychiatric hospital. John Hopkins, UNC, Princeton, and Robert Wood Johnson, Asencion/St. Joseph’s, Torrance, Bronson Methodist all have ED units that are located in general hospitals, so Medicare should cover their inpatient ED programs. Also, project heal may be able to help you pay for treatment not covered by insurance
Yeah my therapist already tried all of those and several others sadly they wouldn’t take me for one reason or another.
And yeah its freestanding “Behavioral Health” if it’s in a medical hospital Medicare absolutely covers it.
I’m so sorry that’s so frustrating. There’s a thing called “Medicare reserve days” where Medicare will cover 60 additional inpatient days in the hospital once you use up all your other days. I don’t know if that’s possible for psych hospitalizations or if it’s just for medical hospitalizations, but maybe you could look into that? I’m so sorry it’s been so difficult for you to access treatment. That’s so awful. Worse comes to worse, if your ED gets to the point where you need to be medically hospitalized for medical complications of the Ed, I assume Medicare would still cover an inpatient medical hospitalization, hopefully
Hi! I was thinking of you, and wondering how you were doing, and if you were able to find a treatment program? It’s totally okay if you’re not comfortable answering! I hope you’re doing okay ❤️. I was also thinking- if you can’t find an ED program- maybe you could just be hospitalized on a med/surg floor at your local hospital and they could treat the medical complications of your ED and monitor for refeeding at your local hospital, and your Dr could admit you. It won’t be specialized ED treatment, and they probably won’t know much about ED’s, but they should be able to treat medical complications of ED’s and monitor for refeeding at most medical hospitals just on a regular medical floor
Hi, no because of my insurance situation, I am working with Project Heal to try and find placement that’ll do a SCA with my Medicaid and take my Medicare, she currently thinks Walden might be worth talking to.. im just so fuckig tired especially with getting my hopes up then crushed. So yeah I won’t be going anywhere anytime soon it sounds like.
Thank you for checking in, I appreciate it
Good luck!! I hope you’re able to find somewhere!
The cbt is pretty individualized, it’s mostly erp. The behavioral specialist is the one to implement the assignments and exposures, you meet with them 2-3 times a week and they give you worksheets, assignments, and exposures to work on during cbt blocks that are tailored towards your problems. In inpatient there is not a ton of that, it is pretty basic stuff, not much treatment, but once you get to res it is pretty intensive work. Trauma isn’t something worked on in inpatient, sometimes in res, but there is a trauma res unit that a lot of people from ed res go to once they think your able to hold yourself accountable with eating with less support. Though in inpatient,I had some pretty severe episodes of panic attacks, some due to trauma, and the big thing in inpatient is to develop coping skills so the nurses or behavioral specialists would bring me ice packs or lead me through breathing or grounding exercises which was a big benefit of inpatient. In adult res when I had my panic attacks they expected me to handle it on my own.
Any recent reviews* of the adolescent program here?
*say from the past 0-3 years, maybe even 4 years ago
I did the adolescent ip in summer 2022? I don’t know if that is too long ago. And did the adolescent ocd res 3 times in 2020, 2021, 2022 which is pretty similar to adolescent ed. don’t know if that is to long ago? I have since done adult ip, res, php, an iop multiple times though
Are there specific questions? I was in adolescent inpatient and res during summer of 2020, however the pandemic definitely affected my experience so I’m not sure how relevant it would be. I can answer specific questions if there are any though.
Does anyone know wait times for inpatient and residential for adults? Posting this on 1/8/25
I was told they have open beds so current availability. That was for inpatient specific not sure about residential. That was as of 1/15/25
I have been in contact with a care coordinator regarding Adult ED Program in Oconomowoc, I was admitted and my intake is coming up in the next week or two. It really just varies based on patient progress and turn around for those in the program.
Hi all. I just wanted to come here to update that it seems like the wait list has been pretty short for adult ED inpatient (IED). I will be going this week. I called about two and a half weeks ago but wasn’t ready to admit yet for unrelated health reasons. Because of this, I wasn’t told how long the approximate wait time was, but they did say there wasn’t much of a wait.
Hi Ea- I was just wondering if you ended up going to adult IP?
Hi LS. Yes, I did go, and I just left a few days ago after being there for nearly 12 weeks. I’m working on writing up my review, but please feel free to ask specific questions if you have any. I’ll get back to anyone’s comments in the meantime while working on my review since it will probably be a while before I’m done.
Thank you, Ea! How would you characterize your experience overall? Also, was all of the 12 weeks in IP?
Yes, all of it was IP. Honestly, my overall experience was not good. There were a lot of problems throughout my stay. I’ve been to Rogers multiple times before, and this was by far the worst stay I ever had at IED.
Oh no I’m sorry. Are you working on your review?
Ea- I don’t know if you’re open to email, but if you are, Rachel has my email address. I’m really sorry you had a bad experience :/
If you did their residential was it like PHP or truly res? I have heard mixed things.
I did not do their residential this time and have never done their ED PHP, so I don’t have anything to say about that. I did go to residential at the end of November 2024 but was only there for a week and a few days before stepping up to inpatient. The last time I actually went through res was in 2022. I can try to answer more questions if you have anything specific you would like to know about the program.
Hi Ea- if you have a chance and/or are up for it, would you be able to elaborate a little bit about why you had such a negative experience in IP? If not, I understand, and again I’m really sorry that it didn’t go well 🙁
Hello, I apologize to everyone for the delay. I haven’t been online due to some struggles, but I will try to get my review up within the next couple days. To summarize why my experience was negative, the main reasons were my treatment team, concerns with management, many drastic changes to the programming and rules, and the unit being significantly under-staffed for techs and nurses. I will say, the majority of techs and nurses for IED are amazing. They were very caring and helpful. I hope this helps.
No need to apologize, Ea! I hope you’re feeling better soon.
Also, if there’s any chance you’re up for emailing, Rachel has my address. I’m supposed to go tomorrow or Thursday so am just desperate for info 🙁
Hey just seeing this now. I’d be happy to email
Thank you! Rachel do you mind giving Ea my email?
Hi LS. I hope you’re doing okay. I haven’t gotten your email address, but I created this throwaway email if you or anyone else wants to reach out:
coding-uphill-4f@icloud.com
Just emailed you!
I am considering Rogers and would love a review.
Hey everyone. Despite how my last stay went, I really do need more help, so I am admitting back to IED in about 2 weeks. The wait is extremely short. They said they had an opening next week but I asked if I could wait until the following week.
It took me about three weeks to get an opening, but I’m still not there.
Long story short, my employer sold out to Wheels Up, a private jet charter company. Wheels Up offered us all a job- then eliminated my entire department two weeks later. So, its been a bit of a nightmare with insurance, first the original transition, then COBRA, and finally, now, I’m just waiting for my insurance card to arrive.
Hopefully I’ll be there in the next two weeks.
has anyone been to rogers and found it helpful in treating their arfid? specifically, aversive arfid? i have heard rogers is a good place to go for arfid but i have found most treatement centers are not very good at treating afrid at all. also, does rogers tube and have comprehensive medical care? or it is mostly just the mental health side?
I have ARFID (texture and sensory) and AN. I think rogers is probably one of the best programs for ARFID due to the fact that the main therapy is ERP. In inpatient, there is not much therapy. I only saw a therapist twice in my 3 months there, but I saw my behavioral specialist 2-3 times a week. The behavioral specialist is the one that facilitates the ERP. Most people don’t actually get to start ERP until stepping down from inpatient because they are only there around 2 weeks. In inpatient they mostly just did recreational, nutritional group (twice a week filling out menus), CBT group (reading from a book rogers wrote 1-2 times a day), and art therapy (actually helpful but only 1-2 times a week). It is rare to stay beyond 6 weeks, most people are stepped down in 2-3. If you have a tube or medical issues or non-compliance if will be longer than the 2-3 weeks.
Rogers will tube in inpatient at any body size if you are not meeting your nutritional needs, depending on your health and intake it could take less than 24 hours to 2 weeks. They use children’s size tubes so it is more comfortable in your nose/throat. Also they will give you losanges if you request it for throat pain. Most people will be on day feeds and wear a backpack with the pump in it. Some people have night feeds too, those will be on a pole. If you are messing with your feeds they will make you have a pole during the day and it is really hard to not have a pole once you get one. It is also takes around 2-3 weeks to get off the tube once you are meeting your meal plan, because they will increase meal plan, decrease tube very slowly.
It is rare you will have a tube in res, but there are special circumstances (usually if you have a lot of weight to still gain or not being successful without the tube in res and you had gotten sent back to inpatient).
The medical care in inpatient is ok, they are good with standard ED issues. If you have something unusual you will have to really advocate for yourself to get seen by another doctor or sent to the ER. They send out for IV fluids a lot too if you are not drinking enough or other ED issues, if your vitals are tanking, they will send you out for IV fluids. People who got sent out for fluids usually got sent weekly.
In res and PHP, the therapy is mostly ERP. The ERP will be personalized so I had exposures for my ARFID and AN. In res, there is recreation, art, and dbt group two times each week. The rest of the time you are doing assignments assigned from your therapist (2 times a week) and behavioral specialist (2 times a week). There is almost no supervision (especially in 8 bed), so if you struggle with behaviors it is really hard. I called it a PHP sleepover because you are not getting a ton of support other residentials do. For medical issues in RES they can treat medical issues, but are not tolerant, if your medical issues are because you are engaging in ED they send you back to inpatient. Though things may have changed because the doctor (who I DID NOT LIKE) left last June and I was there in 2023. In PHP, besides groups and meals/snacks, it is exclusively sitting in a room and doing your exposures.
Has anyone been to Rogers ip or res for ARFID? Was it helpful in treating ARFID?
Does anyone happen to know the waitlist for Rogers adult inpatient and residential (as of Oct. 23, 2024)? I called to ask, but they wouldn’t give me that information without first doing a full assessment and recommending a level of care…
Responding to my own post in case anyone else is curious as well. I went through with an assessment and was told today that the current waitlist (as of the end of Oct. 2024) for inpatient is 2-3 weeks. Don’t have any info on wait times for residential, though.
Thank you for sharing this! It’s so frustrating how Rogers admissions won’t tell anyone interested in the program what the waitlist is until they’ve done a full assessment. It deters people from getting treatment!
Waitlist as of 12/6/24 for residential is no wait!
does anyone have a most recent experience for Rogers inpatient?
Heads up, Rogers explicitly told me that they do not accept wheelchair users. All patients in the inpatient program have to be ambulatory. They claim they are exempt from ADA law for this due to their licensing and fire code. EDTR may want to consider removing the wheelchair accessible designation for this program. They have also verbally gatekept against lesser mobility aids as well.
This is so interesting because when I was there recently they had multiple people that were not ambulatory and that were placed on wheelchair rest or were made to use a walker. Wondering if there’s a miscommunication on the admissions end somewhere? Because they definitely do handle it.
They don’t allow people come in wheelchairs most of the time but they allowed walkers. When I was there they denied two patients from residential for mobility issues. They did not use wheel chairs or walkers but because they had fallen a couple of times due to this they were not allowed to go to the residential, which I don’t how it is legal but it happened.
I’m sure they’re able to work around the legality somehow since their res house has stairs and downstairs therapy rooms. Seem like a bs excuse and cop out on their end though.
Yeah, it sounds like they just don’t want to deal with disabled patients. When I did an intake assessment with them, they said I couldn’t go there because I’m “too disabled” Aster Springs said the same thing. It’s so horrible how many facilities are not ADA compliant, and don’t seem to want to make any changes to their buildings to make them ADA compliant. It really feels like they just don’t want disabled patients
Location: Rogers Adult Inpatient – New 8 Bed Unit
I wrote the most recent review for the Roger’s inpatient adult eating disorder unit (22 bed). I ended up going back there to a new 8 bed inpatient adult eating disorder “unit” that is combined with the adult mental health/detox unit. While I would still support the review I wrote for the 22 bed unit, I would strongly discourage anyone from seeking treatment on the 8 bed unit. I personally had an extremely negative experience there (while also acknowledging everyone can feel differently about things). I plan to write a review in the upcoming week, but most importantly please know that the 8 bed “unit” is entirely new as of 6/13/24 and most all of what my review says about the 22 unit does not apply to the 8 bed unit. The floor staff did not receive proper ED education, despite what admissions and the inpatient manager may tell you. I will write a full review soon, I just need some time to process what happened there. If anyone has any specific questions in between the time I post this and my review, please comment them and I will do my best to get back to you.
Thanks for letting us know they added…yet again. I was there in June 2023 when they expanded. It was a sh*tshow, understaffed (2 nurses 2 techs for 22 people) no one knew the protocols, etc. During my three months after the expansion things slowly were getting better. By the time I came back in December, it was better, by the time that Kel left the review, it got even better. So don’t let it this scare people away forever if you think the Residential program or the inpatient program is good for you. (Almost everyone that goes to res starts inpatient) because yes, I heard that pre expansion when there was 14 it was an amazing inpatient and now it’s just ok in the 22 bed and hopefully the 8 bed will get better, and hopefully afford people who are on detox get ed care afterwards without having to move floors. I don’t want to ramble on but I guess I my point was don’t let this expansion scare you away from getting help, especially since for a lot of people rogers is the only option because of insurance policies.
I fully agree with you, I hope that the 8 bed unit is able to get better over time and I do believe that it will, as the 22 bed unit did too. I think I should have said that the 8 bed unit is different since it is such a time of transition right now. But in the end, like you said, treatment is a life saving resource for people and Roger’s is one of the few that takes Medicare. I hope they are able to help people with co-occurring issues (detox, etc) as well. Currently the two units are on the same floor, but are technically two separate units. Thank you for adding your experience, I appreciate the insight and I’m sure so many others will as well ?
I’d love to hear more about your most recent experience. It’s not like there are any other treatment options in WI for inpatient/residential adult treatment – still, it’d be nice to know what to expect.
After inpatient, did you move to residential again? If so, would you still recommend it?
I just recently discharged from the IED 22 bed unit. I was originally going to be admitted to the 8 bed inpatient according to admissions over the phone but ended up on the main unit. I was told from a staff member later on in my stay that the 8 bed unit was only temporary because the wait-list had been so backed up, and that it’s no longer backed up, so now the 8 bed is no longer in use. I can also add a review later as I actually stayed there quite awhile, if anyone is interested.
Review of adult ED inpatient:
When were you there?
May 2024
What levels of care did you do?
Inpatient
Is it wheelchair accessible?
Yes
How many patients are there on average?
There are now 22 beds. I had never been to Rogers when it was a 14 bed unit, but from what I heard while I was there the 22 bed unit has been a big change. For people who may have been to Rogers inpatient before, the adult ED inpatient is now where the general adult mental health unit used to be. Also, every room on inpatient is a single room. You have your own shower/bathroom and there is also a music system built into every room with a controller on the wall. They had a pop option, spa music option, and I think the other one was country or jazz or something like that?
Does it treat both males and females? If so, is treatment separate or combined? Do they support the gender identities of transgender and nonbinary people?
Rogers accepts people of all genders. Like a previous review said, some staff are better than others with using correct pronouns but overall it seemed okay to me (as someone who is cisgender)
How often do you see a medical doctor, psychiatrist, psychologist (therapist), dietician, etc.?
You see your psychiatrist 6-7 days a week, I think it was maybe once on the weekend with a fill in doctor. You see the medical doctor when you first admit and then as needed after that. You are supposed to see the therapist twice a week, but I believe they designate a certain amount of time per patient per week (I want to say if you have a session that’s over an hour/hour and a half they may only see you once that week). The dietician is twice per week but you also see them during nutrition/menu planning groups on Tuesdays and Thursdays. You see the behavior specialist 2-3 times a week, but I believe they also designate a certain amount of time per patient per week, so if a session is longer you may have less sessions that week. You also see your behavior specialist for morning check in groups and a once a week behavior specialist led protocol group (which is really just varying topics like body image, relapse prevention, etc). There is one behavior specialist that does not do morning check in groups due to their schedule, so if you have that person you see a different behavior specialist for check in group.
My experience with my team was mixed. My psychiatrist, medical doctor, and behavior specialist were great. My dietician was okay. I had issues with my therapist and patients that had her also had issues. I think there are 3-4 therapists on inpatient, but I only met 2. Both of which had some issues, but I think the issues varied depending on each person’s experience.
There is also a weekend therapist and they were very nice, although slightly eccentric.
They also offer family therapy, but I personally did not have a family therapy session by choice. I’m not 100% sure on this, but I think a family therapy session would be considered one of your two sessions that week.
What is the staff-to-patient ratio?
This is a little hard for me to place a number on, but there are 22 patients and usually 3-4 techs I would say? Nurses were also about 3-4, maybe 5 on a good day? Overnight I think there were 2 nurses and 2 techs, but I am not 100% sure.
As the previous review said, Rogers is wildly understaffed (but honestly I think most treatment centers are nowadays). 2 techs are constantly rounding on people with their ipads and your “beacons” (which are like hospital bracelets that you wear that show up on their ipad when they are close enough to you). They have to round on each patient every 15 minutes or it is held against them, so they often don’t have time to help you with anything other than opening a bathroom or grabbing a phone. 1-2 techs tend to sit at a desk area in one of the two day rooms, but honestly they are not really there for emotional support because they simply have too much going on (and a few bad ones just didn’t care) There are some great techs though too. They do have a few core techs, but there are a lot of float techs, especially on weekends.
***Please note that techs DO NOT do meal support. They are in both day rooms during meals but they sit at their desks and just do things such as heating up food, handing out plastic ware, etc. As you can imagine, this caused problems at tables with triggering food/weight comments because there are no staff directing conversation or playing table games***
What sorts of therapies are used?
Very heavy on the CBT. There are no process type groups really. They have art therapy and experiential therapy (which usually involves group activities, either in small groups or the group as a whole). Some examples of experiential therapy were word games in small groups, building a tower with 15 pieces of paper in small groups, drawing for 2 minutes and then rotating your paper around the group, etc. They did a little DBT, but really just a skill here and there.
What were meals like?
For me, meals were very stressful depending on what table you were assigned. My first table was very supportive, but every Wednesday they change your seats somewhat randomly (the behavior specialists assign the seats, so they may move certain people for certain reasons but otherwise it was pretty random). My second table was extremely triggering but nothing was really done about it, despite me and others complaining to staff multiple times. My third table was somewhere in between. You have 5-6 people per table and there are 4 tables, 2 in each dayroom. The tables are see through. There is a half wall that divides the two day rooms.
Meals came up already plated and you had to sit at your assigned seat. There was menu planning on Tuesdays and Thursdays. When you get to Level 3 (Full) you can choose your snacks in the moment. Lunch and dinner had 2-3 options with one having meat, one veggie based, and the third one could be either, if there was a third option for that meal. There is also a sheet of meals that are always available, like grilled cheese, tofu and quinoa, kraft mac n cheese, pizza, spaghetti with marinara, and many more I am forgetting.
Again, THERE IS NO MEAL SUPPORT. No staff will sit at your table, although they will be in the day rooms at their desks. But they are there to heat up food, grab things for you, etc. There was no redirection of conversation or table games. Patients can also choose to say “I’m done” at any time (including within the first minute) and the techs will take your plate away, but you are still supposed to stay seated (although some people would leave, it does count against you). They will offer you “sliding scale” if you do not complete (Boost or whatever is agreed upon with your dietician). Not having meal support was a big struggle for me personally. Meals are 45 minutes and snacks are 30 minutes, but again, you are technically no longer allowed to just get up and leave when you are done.
What sorts of foods were available or served?
Rogers has essentially hospital food, maybe 1 step above your typical hospital food. Breakfast foods included eggs (powdered), english muffins, toast, bagels (plain and cinnamon raisin), cereal, yogurt (dannon, noosa, and one other brand I can’t remember), oatmeal, fruit cups, juices, occasionally breakfast meats, and sometimes they would have specials like pancakes, french toast, cinnamon rolls, biscuits and gravy, or waffles. There’s not a lot of protein options, but not everyone will have protein required at breakfast.
Lunch and dinner always had 2-3 entree options. One being meat based, one veggie based, and if there was a third it was usually a toss up. They had a lot of different options and menus rotated every 3 weeks. Some things I remember were pot roast, meatloaf, sliced turkey, tofu stir fry, lasagna (veggie or cheese), sub sandwiches, chicken parm, enchiladas (beef or bean and cheese), pulled pork sliders (or veggie ones), pizza, burgers (meat or black bean), teriyaki tofu, naan with curry or hummus, italian beef sandwiches, bratwurst (traditional meat or chicken and feta), build your own nachos, build your baked potato, mac and cheese, and a lot of ones I can’t remember. There was also an “always available” menu for lunch and dinner. Some things on there were PB&J (which you built yourself), grilled cheese, spaghetti with marinara, tofu and quinoa, chicken tenders (chicken with gluten free crust or veggie based), pizza, and a lot of others. They did have multiple “impossible” veggie meat options for things.
Meals worked on an exchange system but different from what I’ve experienced in other places. They did more traditional exchanges for breakfast and snacks, but lunch and dinner was an entree, side(s) (which could be an actual side, dairy, or a dessert when there was one available), and then a fruit/veggie. Depending on your meal plan, you may have multiple sides. Sides varied, but they had mashed potatoes, baked beans, soups, vegetarian chili, broccoli rice casserole, potato salad, street corn, pasta salad, corn on the cob, rice pilaf, and a bunch I’m blanking on.
There were a lot of snack options, some of them were beef sticks, cheese sticks, rice krispies, nutella/red pepper hummus/guacamole/salsa/peanut butter/sun butter (which all had to be paired with something else), goldfish, cheddar chex mix, candy bars, graham crackers, chocolate pudding, apple slices, carrots (with or without ranch), tortilla chips, veggie chips, pita chips, yogurts, applesauce, milk (soy or regular), nutri-grain bars, granola bars, Clif bars, juices, oreos, cereals, thrive cups, ice cream cups, granola, peanuts, sunflower seeds, and some others I can’t remember.
Also, you can be a vegetarian there and I know one person was vegan, but I don’t believe the person who was vegan was technically allowed to be vegan.
They also allow decaf coffee and herbal tea (apple cinnamon, lemon chamomile, and one other one). If you were on Level 3 (Full) you could get caffeinated coffee with breakfast on Tuesdays and Thursdays.
Did they supplement? How did that system work?
Yes, Rogers does do supplements, although they call them “sliding scale”. They had Boost Plus (chocolate or vanilla) as the standard option. You could also get an order from your dietician to get a different supplement if there was a reason for it. I don’t know all of the available options, but I personally had Boost Breeze available to me (mixed berry or orange). They also could get Ensure (chocolate or vanilla) if there was a reason for it. For gluten free folks out there, they had trouble finding supplements (and menu items) that were okay for gluten intolerance.
I personally do not know how they calculated supplements and percentages. Like another review said, some people would have a certain amount of Boost with snacks or meals if that was something that was discussed with their dietician.
They would offer the supplement after they take your tray, but many people would refuse. I found that interesting as many places I have been to before still poured the supplement regardless and made you at least sit with it.
What is the policy of not complying with meals?
If you do not comply with meals, they will eventually tube. I personally did not have a tube while I was there, but 5-7 people did. Weight was not the only factor that would decide if you got a tube or not. People of all shapes and sizes had tubes. If you have a tube, there are no poles or anything like that. You get a little green backpack that has your name on it that you carry around while your tube is going. As far as I know, they did not do tube feeds at night, only during the day.
Also, if you did not comply with meals, used ED behaviors, or did not comply with your tube feeds you would be moved down a level. Most likely this would put you on Level 1 (Observation).
Are you able to eat vegetarian?
Yes.
What privileges are allowed?
Inpatient does now work on a level system, so you do have to “earn” privileges. There are 3 levels: Observation, Transition, and Full. They will only move you up a level on Mondays, Wednesdays, and Fridays, but nurses can move you down a level at any time. I do not have the sheet they gave me with the exact requirements and privileges, but I have a general idea.
Observation: When you first admit, you will be placed on Level 1 (Observation). If you are compliant and have no active SI, you will be on this level for 24-48 hours. People on observation were not allowed to go off unit to the art room, relaxation room, or outside. Things that can get you to this level include meal non-compliance (there was a certain percentage you had to meet), tube feed non-compliance, and active SI or safety concerns.
Transition: This is Level 2. I can’t remember the specific requirements to get here, but you had to be on the unit for at least 24-48 hours, eating a certain percentage of your meal plan (I want to say 50%, but don’t quote me), have no active SI or safety concerns, no other eating disorder behaviors, attending groups, and (if applicable) tube feed compliant. Privileges for this level included being able to use a Chrome book for CBT assignments (although they really never watched you, so most people did whatever. Certain sites were blocked though, like Amazon), getting to go outside and off unit to the art room and relaxation room, and I believe at this level you could ask for an ipad during visiting time (6:30-8pm on weekdays and 1:30-3pm ish on weekends).
Full: This is Level 3 and the last level. I also do not remember all of the specific requirements to get here, but some were 80% meal compliant, all of the same ones as Level 2 (Transition), and then if you had to restore weight you needed to be at some percentage that I don’t really know much more about (I personally did not have to restore). This last requirement was really frustrating for people because you could be doing everything you needed to be doing, but if your weight wasn’t where they wanted it to be, you would stay on Level 2 (Transition). Privileges for this level included having your room open during CBT blocks to do “CBT assignments” (no one checked) and having your room open during visiting hours (this was amazing because you could take a nap). You could also have caffeinated coffee at breakfast on Tuesdays and Thursdays. I can’t remember if this privilege is Level 2 or 3, but at one of them you could get an order from your doctor to either have your bathroom unlocked overnight or have a water bottle in your room overnight (this was decided based on your needs/struggles).
At all levels you can use the unit phones during phone times (any time there wasn’t a group or meal/snack). Also anyone could have visitors.
Unrelated to levels, you could ask your psychiatrist for evening showers (otherwise all showers had to be in the morning).
They also had different levels of bathroom observation. Everyone had 30 minutes of “PPO” which meant for 30 minutes after meals and snacks if you had to go to the bathroom a staff member had to be in your room monitoring. Some people had 1 hour PPO or 24/7 bathroom observation where a staff member had to be in your line of sight at all times while you were in the bathroom.
Other things that are available that aren’t really “privileges” per say were sound machines at night, ear plugs, fidgets, foam egg crate mattress toppers, and wedge pillows to elevate your head or legs. You just had to ask a nurse for these.
Does it work on a level system?
Yes (see above)
How do you earn privileges?
I think I included basically everything in the other answers, but basically following the rules, being meal compliant, going to groups, no safety concerns, etc.
What sort of groups do they have?
Their whole program is CBT based, so most of the groups are based off of CBT. There are check in groups in the morning (you use a worksheet and they do BANS which is a CBT thing), nutrition/menu planning on Tuesdays and Thursdays, one behavior specialist led group a week (random CBT topics), one therapist led group a week and two on the weekends (random CBT topics), art therapy, experiential therapy, outside time, and a relaxation group at night. There are no process groups, DBT, movement, spirituality, or ACT groups. They also work on exposures, but this is more individually.
What was your favorite group?
I personally did not really like any of the groups. I guess if I had to pick, maybe art therapy? I’m just not very artistic, but for people who are, the art room has a lot of supplies like acrylic paint, magazines, clay, model magic, puffy paint, markers, pencils, and watercolors. The art therapist was also really great. The experiential therapists were very nice too.
I will say, in my experience, inpatient almost never has life changing groups so take this with a grain of salt.
What did you like the most?
I really liked my psychiatrist. He spent a lot of time with me and took me for my word without ever judging me. Anything I asked for was basically accommodated. Unfortunately this did work against me for a while though because I said I did not need bathroom observation and he believed me with no questions, even though I really did need that. Some of the nurses were really great. A few techs were amazing. My behavior specialist was the best (even though I personally hated CBT).
The days overall felt really structured and I didn’t struggle with constantly being bored and doing nothing like I have in other programs. Between groups and meals/snacks there isn’t a ton of down time, except at night. Weekends were slower, but still structured.
I loved having my own room and not having to share a bathroom. Being able to use Facetime at certain levels was really nice. Being able to go in my room at Level 3 to nap was nice. Using a chrome book was also great.
I liked the way their meal plans worked, it felt more intuitive to me to do an entree and sides and things rather than breaking things down individually. There were a lot of options for meals and snacks. Some of the other patients I made friends with were great. Also having a music system built into every room was a nice touch. There was a comfort room that anyone could use too where you could close the door and turn on music or just take a break, that room was the quietest room on the unit.
I had never been to Roger’s before so being able to go to an inpatient where the staff had no preconceived notions of me was great. I’ve been to my local ED inpatient many times since I was 15 (I’m 27 now), so it sucks to go there and have my past held against me. I did not feel that way at all at Roger’s.
What did you like the least?
Roger’s wasn’t the best fit for me personally, but everyone is different and needs different things so please take what I say as just my opinion.
The thing I liked the least about Roger’s inpatient was there is literally no meal support. Conversations at the table are, for all intents and purposes, unsupervised. There are no behavior or conversation redirections and no table games. It was essentially 5-6 people with eating disorders free to talk about anything with no one paying attention, which didn’t go well. They do have a list of rules on the table, but they are not enforced and some patients just didn’t care at all or it was their first time in treatment and they genuinely didn’t know. At that level of care, it was genuinely so triggering and I struggled a lot with not having meal support. When I did say something to staff about triggering comments being made regularly at the table (along with multiple other people at other tables saying something) very little was done about it. Again, this is my personal opinion, so if meal support isn’t something you need or you aren’t triggered by numbers/food comments/treatment discussions and things at the table, it may be fine.
I personally also could not find any benefit in CBT. I hated doing BANS (which is a little journal they give you to keep track of certain problematic behaviors and how many times you “submit” to them or “resist” them everyday). I found this unhelpful for me, but some people really liked it.
I also have ASD and the amount of people on the unit was a lot for me. Also, they constantly play music at the nurse’s station and it was a lot for me. Until you get to Level 3, the comfort room is the only place you can go during the day to take a break and have quiet time.
I didn’t like my therapist and unfortunately you are stuck with whoever you are assigned. But again, inpatient is not where deep therapeutic work is done.
I also really struggled with the amount of understaffing. On a very unimportant note, it bothered me that we weren’t allowed to flush our own toilets and staff sometimes couldn’t be bothered to flush them.
Would you recommend this program?
Although I had my issues with Rogers, I think everyone has very different needs and I would not deter anyone from going there. There were positives and negatives, but that’s every inpatient. It all depends on what you need. I stabilized there and I am grateful for that.
I will say Rogers is such an important resource for people on state insurance. Many people there had Medicare/Medicaid and Rogers is one of the few inpatient ED treatment centers that accepts that insurance. They worked hard to give people as much time as they needed in inpatient care because state insurance does not cover any other levels of care. People that had Medicare/Medicaid often stayed longer because of this. Unfortunately they do not do any kind of financial assistance for other levels of care, but I would highly recommend this program for people with state insurance.
What level of activity or exercise was allowed?
No level or exercise or activity is allowed.
What did people do on the weekends?
Weekends are definitely slower than weekdays, but there were still some groups. There is a weekend therapist and she was nice, although a little scattered. Most people just kind of chilled. There are two TVs (no DVD players or streaming services), but most people read, colored, or talked to each other. There are also additional visiting times on the weekends.
Do you get to know your weight?
If you want to, you can. Or at least that was my experience. I personally did not want to know the exact number, but towards the end of my stay I asked for my general trend. My dietician was willing to give me an exact number, but I declined. She did give me a general trend, which is what I wanted. I did not have to restore any weight, so I don’t know if this is different for different people.
How fast is the weight gain process?
I did not have to restore weight while I was there, so I really don’t know.
What was the average length of stay?
Admissions will tell you 2-4 weeks, but most people were there longer. I was there for a little over two weeks due to insurance cutting, but most people stayed for at least 4 weeks. Multiple people there had been there for 2-4 months. If you stay in the Rogers system for residential or PHP/IOP, a lot of people move back up to inpatient throughout the course of treatment as well.
What was the average age range?
There was a pretty good mix of ages. I’d say most people were in their 20’s. But there were also a few 18 year olds and multiple people in their 30’s-50’s.
How do visits/phone calls work?
Visiting is 6:30-8pm on weekdays. On weekends there was an additional visiting time which I think was 1:30-3pm. If you had a reason for needing a special visiting time, they seemed to generally accommodate that. You can have 2 visitors at a time, but you can rotate if you have more people. There were also exceptions made with this if there was a reason for it. If you have a visitor that’s under 18 they must be accompanied by an adult.
Phone calls were allowed any time there wasn’t a group or meal/snack. Phone time started at like 6am I think and went until 10pm. When you get to Level 2 or 3, you can also Facetime people on unit ipads. Phones were limited in numbers though. 2 cordless phones and the occasional 1-2 corded phones at the nurses station could make it hard to get a phone when you wanted one.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
You cannot use any of your own electronic devices, unless you are using an electronic device as a communication aid. I was allowed to use my own phone to call my psychiatrist to set up an appointment at the end of my stay, but that was it.
You can get unit chrome books (*technically* for CBT assignments) and unit ipads for FaceTime though as you move up the level system. You can also bring wireless headphones too. I personally didn’t, but multiple people had them to listen to music on the chrome books.
Are you able to go out on passes?
No
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
They have their own residential, PHP, and IOP, but they will also help you set up treatment elsewhere. I originally was going to go to their ED residential program, but then decided to go somewhere else and it was definitely more of a pain to do that. But once I did the initial call to the residential, they were pretty good about getting everything else set up.
They do have a discharge planner that you meet with when you first get there and then more once you’re close to discharging.
If you don’t want to or are unable to do residential, PHP, or IOP, they will help you set up outpatient appointments or they will have you set up appointments with your pre-existing providers.
Are there resources for people who come from out of state/country?
I drove to Roger’s so I didn’t personally have experience with this. But there were many people from other states and countries. You do have to go to a local ER that is not a part of Roger’s the day you admit, but they seemed relatively flexible with timing (although they definitely prefer morning). You will be at the ER for multiple hours, but they can provide transportation from the ER to Roger’s if you need it. I do not believe they have transportation available from the airport to the ER though, but I could be wrong.
How is the program responding to COVID?
I was admitted during a Covid outbreak, so I have seen how they are when there is Covid on the unit and when there isn’t.
When I first got there, 8+ people had Covid. They were restricted to their rooms and were not allowed to leave. They did get an ipad in their rooms to virtually attend groups, but it really didn’t work well and I felt so bad for them. If you get Covid while you are there you have to quarantine for 10 days and test negative to leave your room again. For the people who didn’t have Covid, we had to do Covid tests every few days and had to wear masks at all times, except in your own room. If you tested positive, you could choose to discharge but you would go back on the waitlist if you wanted to return (although they said you wouldn’t go to the bottom of the waitlist). Also we went on unit restriction, which meant we could still go outside, but we couldn’t leave the unit to go to the art room or the relaxation room.
Once the Covid outbreak cleared up, there really were no precautions. 1-2 staff members wore masks, but that was pretty much it. No Covid testing before admission or anything like that.
Other?
The waitlist for this program can be long and if you don’t respond to them, they may think you’re no longer interested. I called every Monday for the 6 weeks I waited to make sure they knew I wanted to be there. It can be hard to get admission people to respond to you and communication was frustrating for me. They do have a short notice waitlist though, so if you are given a long wait time you can be asked to be put on that and if there is a sudden spot open you have 24 hours to get there. Also people already in the Roger’s system have priority over people who are coming from home.
Small things:
Also, if there’s anything I missed that anyone has questions about please comment and I will do my best to get back to you.
Most importantly, please remember this is just my experience and my opinion. There are pros and cons to Rogers, but I have no regrets having gone there. There are things that I wish had been different, but I stabilized and I’m going to be able to do residential because of it. No program is perfect and I am genuinely grateful for the time I had there. Take what you need from this review and leave what you don’t. Only you know what you need and don’t ever let reviews stop you from pursuing life saving treatment ?
I went to their residential, and I think the most frustrating thing for me personally was the lack of staff support. In res, a staff technically sat at one of the tables, but they were usually on their computers or quiet. There was no encouragement to finish or take another bite. When it wasn’t meal time, the techs sat in the office passing meds and taking notes, so there was no one usually available for check ins. There were a few staff who went above and beyond but it was certainly different than other centers I’d been in.
Thanks for your review! One question- when you say most people were there 2-4 months, do you mean solely in IP for that long, or combined with their time in res?
It depends on the person, if you are compliant in ip you might only be there on average 10-20 days. Most people are only there for up to 15 days, a little more for medical stabilization.I was not compliant and had mental health crisis , I was in ip for 3 months anything beyond 1.5-3 months they will recommend you to erc Denver, I was kind of a special case because I stayed there that long due to **TW** suicidal and psychotic symptoms, **END TW** but if your straight non compliance they’ll refer you sooner.
Hi! Of course! There were multiple people while I was there that had been there for 2-4 months, but I would not say that it was most people or the majority at all ?
As long as you comply and make progress, in my experience, the average stay was 2-4 weeks for inpatient. I’m not sure how long the average stay was in residential but I hope that helps! If you have any other questions, feel free to ask!
Is the Rogers IP entirely voluntary? Would Rogers place a patient on an involuntary hold/certification if the patient wanted to leave AMA? Do they cert?
Rogers inpatient is a voluntary program, but if you have active SI/safety concerns or medical instability you cannot just sign yourself out. Otherwise, you can leave AMA after 24 hours (as long as the doctor clears you).
Does Rogers let patients admit to inpatient and then step down to outpatient without going through residential?
I know for sure that they do. 🙂 They are one of the few inpatient programs in the country that takes Medicare, and because Medicare only covers IP, no residential, they have to be able to work with people who aren’t going to residential afterwards. I’m not sure though to what extent they push residential on people who aren’t restricted by insurance though. (I would hope they take other life circumstances into account too when deciding whether or not someone can be discharged to outpatient if that is what they request! (The truth is that not everyone is able to drop everything/rearrange everything in life to stay for residential, and they are just as deserving of treatment! And some people need to rely on being able to just do inpatient rather than doing both inpatient and res in order to even access treatment in the first place.)
Rogers is very accommodating with not going to residential though they most likely will push PHP unless you don’t have insurance that will cover PHP. They prefer you go to res but I have been here a couple times and I’ve discharged to two different residentials and one PHP . They will be very upfront with you if they don’t think their res will work for you because it’s pretty lax with not a ton of support and help you find another res. I have discharged to their PHP as well and they have pretty high expectations that you follow close to 100 percent of the meal plan without behaviors and if you don’t they will not be afraid to send you back to inpatient or step up to residential
I’ve been hearing that Rogers no longer accepts government insurance (Medicare and Medicaid) as of a couple years ago. Sounds like some problems happened in management, although I’m not sure if that can be shared on this forum.
I was there the latest being December 2023 and multiple times in 2022 and 2023 and while I was there I met lots of people on Medicare and/or Medicaid and they were covered for inpatient (everyone I can think of lived in Wisconsin so not sure about people from other states)They were not covered for residential obviously and if they had Wisconsin Medicaid they were covered for PHP and IOP for sure, not sure about other states.
I know someone with Wisconsin Medicaid who went to ED inpatient, PHP, and IOP at Rogers in December 2023, so this is not true (thankfully)!
That’s great news! Not sure why people on a different platform are saying it, but I’m glad to hear it’s just a rumor. Thank you for sharing!
In my experience, yes! I came from out of state multiple times for a short stay in IP, and then discharged back to my outpatient team. They very much so encouraged residential afterward, but didn’t force me to.
Does anyone have an update of what adult ED inpatient is like right now (I was last there early 2022) or an estimate on wait times?
The unit is now 20 or 22 beds now. They moved it within the past year or so. It’s pretty good. The quality of care is decent but not as good as when it was 14 beds. The wait list was 3 weeks when I admitted in January. I imagine it’s roughly that currently.
Thanks! Does the new unit look like relatively the same layout/theme as when it was on the second floor? And how are the treatment team staff members right now? Hopefully they’re nice and helpful?
Some what similar but not really because I believe IED replaced the spot of either the child or adult general inpatient so there are now two day rooms and two small kitchenettes/dining areas. Overall though the nurses and two main doctors are great. Some of the therapists and BSs are not so great but you might get lucky lol. The techs are mostly nice and willing to help but some are straight up rude and act like you are the biggest inconvenience for asking them to do their job. They helped me step down to residential so I’m grateful!
Thank you for sharing! This is helpful information.
Hi Ea- As of a few days ago I was told the wait is 3-4 weeks.
Thanks for letting me know!
Has anyone done Rogers’ trauma residential treatment after doing their ED treatment that could write a review or post a little bit about their experience? Some ideas for questions to answer are here at this link. Any information about their trauma treatment program would also be super helpful to a lot of people in this community, especially with UnitedHealth Group and Optum Health closing the eating disorder & trauma residential/PHP treatment programs they own in March (Fairhaven, Cielo House, and Turning Tides).
I was offered admission at center for change and Rogers inpatient. Does anyone have a recommendation?
**cross-posted here by admin from client general forum
Any recent reviews on the adult inpatient? I heard that they somewhat recently moved units and now have more beds?
Any recent reviews of Rogers residential for 2023?
Any recent reviews of adult residential??
Hi anon1,
I wrote the above pinned review from Oct.-Dec. 2022 (it’s currently at the top of the Rogers page). I was back at Rogers in 2023, in residential from May-Sept. 2023. My original review is more or less still accurate for residential. A few differences come to mind: some changes in pass policies and outings, changes to Covid protocols, a few minor tweaks to the schedule, plus I can now speak much more to the fitness orders than I could from my 2022 stay. Let me know if you’d like me to address any of the differences, but in the meantime, maybe someone has a very, very recent review (from October to now).
Good luck!
i would love to know the differences in Covid and pass policies, and the fitness orders:) Also, how well trained are the staff and therapists? Do they use typical exchange system still?
When you were there was anyone allowed to go to outside doctors appointments?
thanks so much!
I’d love to hear more specifically about the fitness orders and what that entails/looks like at Rogers!
does anyone have any recent idea of how the techs are in inpatient? are they helpful, kind, supportive at all? i know in the past they haven’t been the best
Has anyone had a successful experience at Rogers getting a teen off of a tube feeding? Seems as though they have a much different approach than other programs. Is their approach evidence based or driven by Wisconsin laws being different than other states and allowing teens to drive the treatment.
In June 2023 the adult ED IP switched floors to make it a 22 bed instead of a 14 bed. Due to this the waiting list has shortened. But as of September 2023 beware that they are still working on major staffing issues due to the change. It has slowly gotten better but it is still not yet back to the quality of care they had back when there were 14 beds
This is so sad to hear. I was at Roger’s prior to, during and for a short time following the move. The staffing issues were so very prevalent at that time with many new techs starting and not being appropriately trained. This led to them making inappropriate comments on the food, patients needing to educate them on the mealtime guidelines, and misgendering patients. I had a therapist who during our final session suggested I eat certain snacks because they only have XX number of calories! I called her out on this. I found myself making many complaints with one being related to what I would consider negligence.
I was there for move as well, and it was pretty chaotic, and yeah, I agree the care defintely went downhill after the move, and there was things said that defintely weren’t okay. I was there for like 6 weeks, so I saw lots of commotion
I was there for approximately 5 1/2 weeks so we must have endured this transition together.
What’s so interesting about Rogers is they pretend to be “non-profit” but their CEO’s salary increases significantly every year! He made 1.8 million in 2022 and his salary increases by as high as $405k each year! Then they cheap out on staffing, training, food quality, etc. Sad so many CEOs get rich when patient care suffers!
Hi, does anyone have a review for adolescent eating disorder residential? Thank you!
I’ve been to Rogers a few times the past few years (adult IP, residential at both houses, and php/walden living both ED and PTSD programs). If anyone has any specific questions just let me know.
I’ll try to leave a full review soon but until then I thought I’d leave this here
I’m interested in your review of Walden Living. Did you stay there while attending Roger’s ED PHP and PTSD PHPs? Or were the programs through Walden Living?
Hi S- I don’t know if you are still checking this thread, but if you are I’m interested in your input on adult IP/res?
Could you do a review of the PTSD program?
Any recent reviews for inpatient adolescent floor and teams ability to help with diagnosis of ocd and ed for teens.
Any idea of their waitlist right now for residential?
I’ve been on the adolescent ED inpatient but not the adult. I’m currently on the waitlist for the adult unit. I assume it’s pretty much the same. Are there any major differences?
Hey! So I’m assuming you’re newly 18 or about to turn 18 and they’re giving you a choice between units? If so (even though you’re not really asking this haha) I’d obviously recommend the one that has an opening first. (Also happy birthday!)
I haven’t been to the adolescent unit here but overall adolescent units tend to be a lot more strict, frankly. I wrote out a whole thing about reasons why, but I don’t feel that’s necessarily helpful in terms of potentially triggering others and giving them behavioral ideas.
But let me just say that THIS IS NOT A REASON TO CHOOSE TO GO TO ADULT because you think you can get away with shit. Truly. You’re just hurting yourself if this is the case. And also no one is as sneaky with ED behaviors as they think anyways, so honestly you will get called out at times too, but it’s still a mainly a voluntary program, even though some people had certs due to SI or severe non-compliance or medical issues and just flat-out not engaging to the point of almost complete impairment. It’s not that common though at all. And even then they usually got on goals lists eventually where they had to do the personalized things on the list or be sent elsewhere (typically limited options) or discharged fully.
Having said that, during a recent stay (within the past year) I had a friend in Adult that this was the situation due to age, and they seemed to agree that being with the adults was the right choice after being there for a while.
The main reason they chose this is because as far as I know they have younger children and both young to older teens in the same unit and being 18, they resonated more with the adults than the younger teens (obviously than with the kids as well). They were still there because their parents made them like a lot of adolescents, but still had different responsibilites and rights both in and out of treatment due to age.
However, for the children part, my understanding is that they are very separate overall with different dining rooms, dayrooms and I’m assuming bedroom areas, and same if not all groups. I could definitely be wrong on this but when inquired about with staff floating from the Adol. Unit they explained it as so. I’m not sure if the teens are split at times as well (younger versus older) but I’m assuming for at least some groups.
I do know that recently the Adult IP moved and thus the other unit moved to that spot. It’s a pretty small unit and there is only one bedroom hallway so I’m unsure how that works and I don’t think they can do that from a legal perspective, but you should definitely ask admissions. Maybe they split the kids and teen units entirely. Like any expanding treatment centers (new and old) there are a lot of moving parts.
Anyways hope this helps and let me know if you have any other questions. You got this and good luck on your recovery! 🙂
Is there anyone I could message that knows who the therapists and dietitians are right now?
Hi,
does anyone know of Rogers current or most recent wait list?
thank you
I am admitting tomorrow and was reminded that if I do not take this bed, there is a 3 month wait for another one.
For Adult, I was told likely 2-3 months after intake for IP (about 2 weeks ago) but also that residential had similar wait times. That’s very surprising because residential is a lot bigger and two houses with people admitting and discharging all the time as the stays for everyone varies more, but that’s what they said.
Overall Rogers these days typically has a long waiting list, especially for IP. Last year around this time I had to wait 3 months, too,
I do really like Rogers but obviously waiting that long has a lot A LOT of drawbacks (no matter what your rude ED says!!!) and makes getting back on your feet a lot harder. 0/10 would not recommend.
Still, since I did the intake, I put my name on the waitlist, but also have been doing intakes elsewhere. Would recommend you to do the same if that’s the case and you have other treatment options! All in all, I do have faith it will all work out for you! Take care 🙂 <3
Does anyone have a very recent review of the adult inpatient program? I was inpatient in February and may be admitting again. However, I have been informed that they have now restricted many items that we were able to have in February (e.g., all toiletries – must use those from the hospital). I am wondering in what other ways the program may have changed before I commit to taking additional time off of work and admitting. Thank you.
I was on the Rogers inpatient unit in 2022 and just discharged in May 2023 from a recent stay. The new policy with toiletries was implemented while I was there, and there were a few other changes. Chromebook use is now extremely restricted. You need an order from your doctor to use one, and the order specifies the date and the amount of time you can use it. They also removed the DVDs and the Firestick, so we only had access to cable TV.
Otherwise everything else seems more or less the same. The toiletry thing is a nuisance, but I guess it’s temporary in the grand scheme of things.
Thank you, Blue. I am wondering if you would not mind answering a couple more questions. How do I keep in contact with my employer if the access to Chromebooks is extremely limited? It sounds like if something is forgotten, there is no purchasing it on Amazon. Is that correct? I typically do not have a PRN medication so used the Chromebook to watch music videos from my favorite band which is one of my preferred and useful coping skills. I am concerned about that piece. Maybe it is my age but I have a really hard time being told about all of these restrictions but not given a reason for the change, other than “hospital policy.” Is the psychiatrist still D******? When I was there, to say they were short staffed is a huge understatement. Did you find this during your stay? I apologize for all of the questions but I need to make an informed decision given this will be my second LOA.
Does anyone know what the current wait is for Rogers IP?
2-3 months
Anyone know of the current wait for rogers in Wisconsin? Do inpatient and and residential patients interact at all?
From Anonymous re inpatient: “Current waitlist is 2-3 months”
They don’t interact at all. The IP unit is located at the main Oconomowoc campus (where most of the other non-ED units are), but the adult residential is about a 5 minute drive from the main campus (technically the address is in Delafield). You go to main campus sometimes for rec or horticulture groups, but you don’t interact with the anyone from inpatient at all.
Would anyone happen to know the current waitlist (April 21, 2023) for residential? They weren’t able to tell me over the phone without going through the whole process and waiting for doctor review. I am very interested in this program but I can’t really afford to wait a month if that’s what it’s going to be (and it seems like that’s been the minimum in the past).
I did an assessment with them recently and was quoted over 2 months wait list for inpatient eating disorders. I would imagine residential is about the same (if not longer), but they wouldn’t tell me because they had recommended ip. From what I know, inpatients get priority placement into residential programming. The truth is my ed is pretty stable these days and I wanted to pursue depression/anxiety residential programming but they were insistent about ed first (my op therapist even called and tried to “plead my case,” unsuccessfully). Good luck! They have a great reputation but getting in is a lengthy and frustrating process!
i was wondering if there was a weight limit to go to rogers? without using numbers i mean.
Do you mean a maximum weight? Absolutely not – an eating disorder is an eating disorder, weight is just one of many possible things that can be affected by it.