Rosewood Ranch offers acute hospital-based medical stabilization (including detox), inpatient treatment, residential treatment, partial hospitalization, intensive outpatient, and transitional living. They have three locations in Arizona, and one in Los Angeles, California.
Any current reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
—
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient and Residential as an adult
If applicable: Is it wheelchair accessible? Yes. They give wheelchairs based on vitals or medical stability and sometimes patients with POTS
– How many patients are there on average? I think it’s max 25 but when I was there it was 21
– What genders does it treat? All. There were mostly female but a couple of nonbinary people and a couple of males
– How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? MD or NP everyday in inpatient, nurses 24/7 and vitals checked 2x per day, therapist (supposed to be 3x a week but this did not happen), dietitian about 1x per week. You also can request check-ins or ask to speak with the on-call if it was the weekend
What is the staff-to-patient ratio? Understaffed but 3-4 BHTs is what it was supposed to be. 2-3 nurses usually
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? Staff led groups were usually lectures. Other groups were patient led. Whatever patient was elected “Mayor” at the time would need to create a group idea. Eating disorders anonymous was virtual but a few patients did an AA meeting at that time as well. Yoga once or twice a week if you were approved. Equine if approved, however this was cleaning the horse that was so covered in flies it had them in its eyes. Music D*** came twice a week and was one of the nicest people there.
Describe the average day:
– you can sleep in until 8am
– 750 AM: group 1 (community meeting with patient “mayor”). Sign up for phone call or facetime in the phone booths (rosewood tablet and phones) during this time on a sheet of paper.
– 8 AM: breakfast
– 9 AM: group 2 (usually a lecture group). I feel it is important to say that there were no chairs in the group room. Seating was on the floor with dirty cushions. It is VERY uncomfortable if you are underweight.
– 12 PM: lunch
– 1 PM: group 3 (process, nutrition, or patient led group, sometimes a ted talk on the TV) and free time
– 3 PM: PM snack
– 4 PM: EDA or AA most days and free time
– 6 PM: dinner
– Phone calls
– 8 PM: HS snack
– 9 PM: night meds
What were meals like?: You say a poem and eat at a table with peers. There are supposed to be a staff member for each table most of the time they didn’t pay attention or allowed behaviors it was really triggering.
What sorts of food were available or served:
i was gluten free, corn free and dairy free but they really were willing to help me out and work with my GI intolerances. They also had one patient who was Jewish and another who was Muslim and worked with them food wise.
Did they supplement? How did that system work? They supplement usually with kate farms or boost but they allowed me to do boost breeze and I’ve seen other people who did other supplements.
What is the policy of not complying with meals? Your team will discuss placing an NG tube after 2-3 days. They also do IV fluids as well.
Are you able to eat vegetarian? Vegan?: not 100% sure since I had a lot of dietary restrictions
What privileges are allowed? You can get your phone for 15 minutes and yoga if approved and also walks/ropes this is as you move up levels.
Does it work on a level system? Yes can’t say much since I had to leave early due to work.
How do you earn privileges? Eating or complying with tube feeds and meeting goals.
What sort of groups do they have? DBT, CBT and virtual EDA, they also had an art therapy group
What was your favorite group? Art therapy
If applicable: Is the program trauma-informed? I would say yes, they also allowed staff members to take me outside since I get really bad panic attacks which was helpful
What did you like the least? There were a lot of triggering people and nothing was getting done about it or at least that patients knew about. I got bullied really badly there and staff did nothing about it.
.
Would you recommend this program? Yes, this was the only bed available and I called over 10 other programs. I found it helpful but it is a really acute level of care which people may not like. It’s also a locked facility
What level of activity or exercise was allowed? Walks and yoga but you had to be approved for both unless it was restorative yoga
What did people do on weekends? Watch movies. And puzzles and a lot of card games
Do you get to know your weight? No no one is
.
What was the average length of stay? 45 days
What was the average age range? 18-45
How do visits/phone calls work? visits happen daily but at different times and only 1 hour a day and calls are 15 minutes a day and are in a phone booth with a door.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? I had school so I could have my laptop 1 hour a day which was NOT enough. You can request for your phone but it can be denied. You can also get a MP3 player for 2x a day for 15 minutes each time
For inpatient/residential: Are you able to go on outings/passes? No
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Transition to Res or PHP.
i really liked the program and the clinical director and my therapist were amazing and I really loved my whole team!
Thank you for your review. I have been in the php but they are making me go inpatient for medical stability. I have alot of anxiety around all the rules. I did want to ask about the bullying. Who was it that bullied you. Was it staff or peers. Ive had the same thing happen in other places and im sorry you went through that. Are the groups mandatory? I dont like the idea of peer led groups and a mayor… im hoping they will let me work on work stuff and let me have my computer once per day. Im still very hesitant about going. Can you have a electric shaver? I didnt get any information on a packing list so if there is anything you suggest that would he greatly appreciated
It’s a really good program and it’s probably the number one place I would go back to if I needed to. I was bullied by peers and it got to be pretty bad where staff had to intervene multiple times. The groups are mandatory but if you don’t go it’s not like they can force you. Honestly the peer led group is 1 group and everyone usually really likes it. I wasn’t mayor the entire time I was there and it was fine. Yes you can have an electric razor I know multiple people who had one. I would suggest a Snuggie as it gets cold early in the morning and late at night.
– What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient
If applicable: Is it wheelchair accessible? Yes. They give wheelchairs based on vitals or medical stability as well.
– How many patients are there on average? 25-30
– What genders does it treat? Any
– How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? MD or NP everyday in inpatient, nurses 24/7 and vitals checked 3x per day, therapist (supposed to be 3x a week but this did not happen), dietitian about 1x per week.
What is the staff-to-patient ratio? Understaffed. Besides nursing staff sometimes 1:25. At most 1:9. There were times where we realized there was no staff member available which for inpatient is not ideal and can be dangerous. They said with transitioning to being a Monte Nido Affiliate staffing and overall treatment would improve.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? Staff led groups were usually lectures. Other groups were patient led. Whatever patient was elected “Mayor” at the time would need to create a group idea. Eating disorders anonymus was patient led as well. Yoga once or twice a week if you were approved. Equine if approved, however this was cleaning the horse that was so covered in flies it had them in its eyes. It was pretty sad and many patients opted out. Music D*** came twice a week and was one of the nicest people there. You were able to do AA or NA over zoom.
Describe the average day:
– Wake up between 5:30 and 6:30, weights in gown daily. Vital signs and medical attention if needed (ex. tube feed flushes). Hygiene during this time. The showers were very dirty in the direct observation rooms (medical monitoring and new admits). They were usually unfortunately clogged with vomit, there were sometimes feces on the floor outside of the bathroom due to staff not opening the bathroom which was sad to see. IF YOU ARE GOING HERE BRING SHOWER SHOES I WISH I HAD DONE THIS.
– 7 AM: group 1 (community meeting with patient “mayor” or sometimes yoga. Sign up for phone call or facetime in the phone booths (rosewood tablet and phones) during this time on a sheet of paper.
– 8 AM: breakfast
– 9 AM: group 2 (usually a lecture group). I feel it is important to say that there were no chairs in the group room. Seating was on the floor with dirty cushions. It is VERY uncomfortable if you are underweight.
– 12 PM: lunch
– 1 PM: group 3 (process, nutrition, or patient led group, sometimes a ted talk on the TV) and free time
– 3 PM: PM snack
– 4 PM: EDA or AA most days and free time
– 6 PM: dinner
– Phone calls
– 8 PM: HS snack
– 9 PM: night meds
What were meals like?: You say a poem and eat at a table with peers. There are supposed to be a staff member for each table but sometimes this did not happen. You have a card to place in front of you if you would like supplement.
What sorts of food were available or served: Some meals were cereal with nuts, sausage muffins, tacos, salads, mac and cheese, sandwiches, chicken and coleslaw. Desserts included cakes and pies. Snacks included fruit, greek yogurt, cheese sticks, crackers, hummus, granola bars, peanut butter dip with chocolate chips, and hard boiled eggs.
Did they supplement? How did that system work? They supplement usually with kate farms and accomodate some other supplements rarely.
What is the policy of not complying with meals? Your team will discuss placing an NG tube. They have inpatient and can do NG feeds and IV fluids however sometimes they send to ACUTE. I would say if you are not medically stable and are in need of NG feeds and fluids I would HIGHLY reccomend going to a room based hospital refeeding/stabilization program so you can rest. They do have hospital beds in the DO room but the rooms are locked unless you are on bedrest which they RARELY do even if you are a detox patient. I would reccomend detoxing somewhere with more supervision, medical monitoring, and a hospital bed if at all possible.
Are you able to eat vegetarian? Vegan?: Vegetarian, yes. Dietary mistakes were made for people with allergies while I was there.
What privileges are allowed? You can get a phone pass to facetime family for 15 minutes. Phone calls for 15 minutes at night.
Does it work on a level system? Yes and no. There were levels but there was honestly not enough staff to enforce a level system.
How do you earn privileges? Eating or complying with tube feeds.
What sort of groups do they have?
What was your favorite group? Music.
If applicable: Is the program trauma-informed? They say that they are trauma informed and they do EMDR, however it does not seem like they are.
What did you like the most? I could go outside and it was pretty outside.
What did you like the least? The building was dirty. The facility is understaffed. It can be a very triggering environment.
Would you recommend this program? If you need medical stabilization and are not able to go to a hospital based program or detox center.
What level of activity or exercise was allowed? Walks.
What did people do on weekends? Watch movies. Art group and a life skills group.
Do you get to know your weight? I did not.
If applicable: How fast is the weight gain process? Slow.. I would say 1 lb/week.
What was the average length of stay? Several months long for most patients.
What was the average age range? 18-65
How do visits/phone calls work? Visits occured at the closed down Tempe building while I was there. Phone calls are in a booth with a curtain and you get 15 minutes.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? No electronics except on a facetime pass (you submit a request to your therapist).
For adolescents: Did they provide time to do schoolwork or offer academic support? They did.
For inpatient/residential: Are you able to go on outings/passes? Not that I am aware of. At least not for inpatient.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Transition to Res or PHP.
Please do not go here unless you feel you are a danger to yourself or have absolutely no other options. I have struggled with ED for years, and finally decided to give res treatment a try at Rosewood in AZ. I am currently at a relatively stable position, I just have a lot of mental work that needs to happen and get back on a schedule of eating to take care of myself, so I do not end up back in the hospital having to gain XX lbs to survive. I traveled across the country to get treatment here, once arriving the staff took my cell phone and wouldn’t let me call home for at least 24hrs to let my family know I made it in safe. (I am a young adult, I fully understand the need for no cell phones in a facility like this. However I was terrified, panicking, and all I asked was to call my mom or dad on ANY phone, not even mine, just to tell them I had arrived safe and what number to call if anything happens and they need to reach me). Eventually I was able to call home for 15 mins the next evening.
I was there for 3 full days and never once got to see a therapist. On my 3rd day I had a panic attack from hell and at this point was begging to see a therapist all morning to talk about everything so I could feel more comfortable about being at rosewood. By lunch time I had taken all of my PRN anxiety meds, and they still “didn’t have a therapist on site” for me to talk to. I said I wanted to see a therapist, or I wanted to go check myself out and go home.
This lead to me pretty much being forced to take pills I had never taken before, because “I needed to calm down before I could talk to someone”. I was not out of control by any metric, I was hyperventilating and crying, having a panic attack, for many obvious reasons. I felt uncomfortable in a new place across the country, and I couldn’t even stand up for myself or call home or do anything to help myself in here. Of course I was not calm, nothing good had happened in the last 72 hours.
After taking the pills I asked to call my dad and they wouldn’t let me. So next opportunity I had to sneak to a landline I took it, called my dad sobbing and got him to call a taxi and get a plane ticket so I could leave. I can self medicate at home, I came here to work through all of my problems, not drug myself so I can be calm and not care. He called the facility and said it was a PAIN to get anyone to even answer the phone, much as well help him get me discharged. Basically my dad had to tell them to have me ready by 10am the next day because a taxi will be there and I will be leaving. They did NOT want me to leave.
If you are suicidal and need supervision, or have severe addictions that may require 24/7 supervision and harsh treatment, Rosewood may be a great place for you. But if you are looking to go and heal from your ED in a peaceful supportive environment… this is not the place for you. I felt extremely trapped, isolated, and unheard by everyone except the Techs and Patients there. If you do end up at Rosewood, I found the techs and patients were very kind and one tech in specific was INCREDIBLE and helped me so much with my panic attacks/discharge process when no one else would.
When were you there?
• June-August 2024
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
• Inpatient and Residential
How many patients are there on average?
• Up to 28 but it ranged from 12-16 while I was there. They do not have the staff for 28 clients so that just sounds horrific.
What genders does it treat?
• All genders
If applicable: Do they support the gender identities of transgender and nonbinary people?
• Yes, some staff are more supportive than others though. I noticed many staff would deadname clients or misgender despite correction.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?
• While inpatient you see the medical doctor daily, psychiatrist twice a week, therapist 2-3 times, nutritionist 1 time per week. Residential you see the medical doctor and psychiatrist once a week. Therapist and dietician are still the same.
What is the staff-to-patient ratio?
• Not enough. 2-3 techs for all of us, sometimes 4.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?
• DBT, CBT, ACT, CPT if needed
Describe the average day:
• Wake up for vitals at 5:30am, then you could go back to sleep or start hygiene. Smoke break at 7am for those who wanted. They started bringing people to the main building around 7:30 but breakfast wasn’t until 8:15. Then group or free time after breakfast, then a break from 10:15 to 10:45. Snack at 10:45, then group again. Lunch at 12:30. Group after lunch and then free time from 2:15-3:00. Snack at 3:00 then group or sometimes a movie. EDA was always at 4:30-5:15 but I heard they’re doing away with that soon (thank god). Dinner at 5:30, then either a movie or free time until HS snack at 7:45. At 8:30 they would bring us back to the building where the rooms were for meds and vitals before rooms opened for hygiene at 8:45. Lights out at 9:30.
What were meals like?
• 30 minutes for meals, 15 for snacks but snack time wasn’t really timed because the system works like you have to line up at the window to pick your snack so everyone started at various times. 10 minutes to supplement once everyone is done eating.
What sorts of food were available or served?
• They had a wide variety for meals. Snack choices were the same each time, yogurt, cheese, hummus, crackers, granola, granola bars, chips, pretzels, different types of fruit etc.
Did they supplement? How did that system work?
• Yes, but they would always ask if you wanted to try a supplement. It is optional but they do note it if you continue to refuse and then that’s something you talk about with your dietician.
What is the policy of not complying with meals?
• They do tube if you are non compliant with meals and are continuously refusing supplement.
Are you able to eat vegetarian? Vegan?
• Yes
What privileges are allowed?
• Not many. You can earn privileges to zoom call for 15 minutes a day once you get to Level 2, and Level 3 can use their personal cell phone for 30 minutes once a week and the computer for 15 minutes once a week. You have to sign up for these slots in advance.
Does it work on a level system?
• Yes but there are only 3 levels and typically you don’t get to level 3 until you’re about to discharge.
How do you earn privileges?
• Go to groups, complete meals, reduction in SH behaviors and ED behaviors
What sort of groups do they have?
• They’re changing all of the groups to align more with Monte Nido but they had CBT, DBT, ACT, Life Skills, Nutrition Lecture, Nutrition Experiential where you got to prep your food (easy things like salads and sandwiches since we weren’t allowed in the kitchen), Getting Unstuck, Coping Skills.
What was your favorite group?
• I hated groups. Most were lecture based or led by peers which basically just turned into free time.
If applicable: Is the program trauma-informed?
• They say they are but it didn’t feel like it.
What did you like the most?
• The nurses and my dietician
What did you like the least?
• Way too much free time and total lack of support. There were people engaging in behaviors left and right without redirection, staff would get into arguments with patients that would escalate so much that it would send other patients into trauma responses or other harmful behaviors. No table support at all and basically if you weren’t motivated to help yourself, there was no help. They told me that they are a hands off facility and you have to want recovery for yourself but personally if I could hold myself accountable for urges and behaviors then I wouldn’t have needed to get sent to this level of care in the first place.
Would you recommend this program?
• Not at all.
What level of activity or exercise was allowed?
• Evening walks if you were level 2 or 3, access to the pool at level 2 or 3. They had restorative yoga for all levels and an additional yoga group for level 2 and 3s. But people would frequently engage in exercise and pacing within the facility without much redirection. I was redirected a few times by one particular tech who truly cared about us, and once by my dietician. But most staff just let it happen.
What did people do on weekends?
• Not much, weekends were awful and the vast majority of us absolutely dreaded the weekends. You could have visitation every other weekend in the mornings. Sometimes we had equine therapy with the one horse they had on site but it was rare. Just a lot of free time. Saturdays we got to watch a movie in the evening but Sundays were just completely bare.
Do you get to know your weight?
• No but I believe you can if your team determines you are in the right space to know.
If applicable: How fast is the weight gain process?
• Not sure
What was the average length of stay?
• I would say 2-3 months up to 6, although some people left by the 6 week mark. It just depends on how fast you comply with what they’re asking. Many people left AMA while I was there though.
What was the average age range?
• 18-60
How do visits/phone calls work?
• See above
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
• No tech at all except at level 3 where you can check out your phone for 30 min once a week and use the staff computer for 15 minutes once a week. You could use your phone for other things like paying bills or speaking to children but it is very hard to get approval for this privilege and it requires like three people to approve it.
For inpatient/residential: Are you able to go on outings/passes?
• None at all
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
• Yes
See reply for review
What is the current electronics protocol here? It used to be once a week, but apparently it changed very recently, and I need to find out for an adult community member coming from out of state whether they will be able to use their electronics more than once a week to stay in touch with family/friends back home.
no electronics at all
*SEE NEXT COMMENT FOR A FULL REVIEW*
editing to add my recent review:
Describe the average day:
30 min meals, 15 minute snacks. tech “monitors” meals but, really just sits on his/her phone the whole time
You have no choice in what you eat, except for the first 2 snacks. You get whatever they feel like serving that day, everyone gets the same meal, meals are pre-plated and usually cold, not very good food. DO NOT GO THERE IF YOU HAVE ANY FOOD ALLERGIES!! There were so many times when people were served foods that they were allergic to multiple times in the same day on multiple days! Thank God the patients caught the mistakes.
if you dont complete your meal, you are offered a supplement but not required to drink. There is no meal support or encouragement to finish food or take the supplement. You might a well be at home.
see above answer: nothing happens
Yes, vegetarain, but vegetarians were served meat on so many occasions! No vegan.
There is a level system but I dont know the details because not many people reached past level 1. I do know there is a bit of computer time (15 min) on their computers if you get to level 3 which takes MONTHS to get to. NO CELL PHONES AT ALL unless there was some sort of emergent situation, then it had to got through like 3 people to get approved and it would take days.. people were having to pay bills late because they had such a hard time getting their phones. You get 15 minutes of phone time on their phones per day. They are VERY strict about this. You must sign up at a specific time in the morning, and too bad if who you are calling doesnt answer, your time that you signed up for cannot be changed
yes, see above
being there for a long time and cooperating
They say CBT, DBT, equine, etc… But I never even met the ONE horse that they have, (basically no equine) CBT and DBT are usually just handouts or open art, process group everyone just stays quiet and the therapist looks at you, nutrition group you usually just watch “Master Chef”
I didnt really have one, they were all the same. Mostly just handouts.
Not at all, do not go here if you have trauma, they are not well equipped for it at all! If anything, some of the staff was so rude that they were causing trauma
The patients
You cannot go outside at all, they just installed locks on the doors to make it a locked unit. There is so much downtime and most of the groups are just handouts, no real therapy.
Not at all.
if approved by dietary, 15 minute walk in the morning 1 or 2 time a week (it says everyday on the schedule, but thats a joke) and yoga (gentle movement, not really yoga)
read, art.
no
unsure, they dont tell you
everyone is different. some people were there for 6 months, when I was there, 4 people left AMA in a 3 day period, thats how ridiculous it was. People were not getting the support they needed.
on the adult unit it was 18-60ish
visiting every other weekend for 1 hour. see above for phones
NO ELECTRONICS from home
NONE
unsure
Yes
no
COVID is over
The staff is very unprofessional and literally gossip about the patients to eachother and to other patients. It was overheard so many times I cant count! There are no food choices for meals, mpst groups were just handouts or peer-led, there is no staff support, really no encouragement to get better at all. I heard that many of these things are recent changes and Rosewood used to be great, but has changed in just the past few months. Many people were voicing this and had been there through the changes. It has become a psych hospital, they take away your pens and pencils, you get this little rubber thing to write with. The whole thing is just there as a business now, not a business to help people
When were you there? Dec 2023
• What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Residential
• If applicable: Is it wheelchair accessible? Yes
• How many patients are there on average? 20-28 max
• Does it treat both males and females? If so, is treatment separate or combined?
It is combined treatment.
• If applicable: Do they support the gender identities of transgender and nonbinary people? Yes.
• How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? Medical doctor 1x/week, psych 1x/week, dietician 1x/week maybe a second check-in, therapist 2x/week
• What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? DBT/CBT
Describe the average day:
• What were meals like?
Everyone received the same thing. The food was OK.Snacks were better. You choose based on exchanges and they had a lot of options.
• Did they supplement? How did that system work?
Yes. They used Kate Farms.
• What is the policy of not complying with meals?
No caffeinated coffee the following day. Maybe a tube; however, there did not seem to be a specific policy. So many people would not complete.
• Are you able to eat vegetarian? Vegan?
Yes. No vegan.
• What privileges are allowed?
Level 2: Walk, Yoga, FaceTime. Level 3: Walk, Yoga, Facetime/Computer, 30 minutes with your cell phone on Thursdays.
• Does it work on a level system?
See above.
• How do you earn privileges?
Completing without supplement and going to groups/working on assignments. You really have to advocate to your team to level up.
What sort of groups do they have?DBT, Music Therapy, Yoga, Open Art, Ropes
• What was your favorite group?
Music Therapy
• What did you like the most?
The flexibility.
• What did you like the least?
Way too dependent on the clinical director for all decisions and she is extremely busy.
• Would you recommend this program?
If you are incredibly motivated, yes. I wouldn’t recommend it for inpatient; I’m glad I was somewhere else beforehand. Go to Princeton or somewhere that allows you to rest in your bed. People with IVs would be stuck on a couch in nursing all day. Do NOT detox here. I preferred ERC to Rosewood– you have your phone more and can watch TV.
• What level of activity or exercise was allowed?
Yoga/Walk once level 2.
• What did people do on weekends?
Not much.
• Do you get to know your weight? I don’t know.
• If applicable: How fast is the weight gain process? I don’t know.
• What was the average length of stay? Minimum 30 days. The clinical director will try to keep you there as long as possible.
• What was the average age range? The group leaned younger.
• How do visits/phone calls work? 15 min a day
• For inpatient/residential: Are you able to go on outings/passes? No.
• Are there any resources for people who come from out of state/country? They will get you at the airport.
is the 30 minimum stay a new thing? when I was there, this was not a requirement
-Review from someone who just discharged from adult residential
so I wanted to do a review on rosewood as i was there for 4 months and experienced a lot there.
This is my 6th treatment center and honestly rosewood ranch helped me more then any other treatment center I’ve been too. I’m recovering for the first time in four years and its because of the amazing staff at rosewood. Yes the program has its ups and downs but the staff are exceptional and I wouldn’t have gotten through a lot of my struggles without them. The food was great and groups were well thought out. Im open to any questions anyone has!
Hi there! I’m looking to admit to Rosewood in the next couple weeks. Would you be able to do a full review? In addition, I was wondering a couple other things: do you think LGBTQ+ issues and trans issues were handled well and thoughtfully? Do they still do animal therapy? Do they allow patients to prep meals, and what do food/meals look like at the inpatient/residential level?
Thank you so much!
Hey! I think those issues were handled well among staff but other patients sometimes were not the best at following those. (Hopefully there’ll be no one there when you’re there that were like them)
they do animal therapy, like equine on weekends and when its too hot for outside a therapist who has a bunch of dogs brings her dogs in for dog therapy. They do experiential once a week where you prep your dinner for that day or snack or dessert. And meals are usually like Mac and cheese, salads, soups, fish, tacos, really a wide variety of foods.
And am/pm snack you get to chose what you have while at HS is chosen by kitchen staff.
For the full review do you know if there’s a guideline i can follow? (Im kinda bad at writing reviews lol.
but ill do my best!)
hope this helps!
Thank you so much! That was super helpful and informative. As for a full review template, here’s the one provided by this site:
Describe the average day:
Thanks again for your time!
I was there in 2020 and the staff was so nice, the patients were very toxic bunch that I was with, the food was not the best, [it wasn’t well balanced between food groups but instead was] very heavy on carbs and greasy in my opinion… We were able to choose all of our snacks, including the HS snack. So it must be a new thing that staff picks for you. anyways, I cant tell you how nice the staff was! I really appreciated ALL of them!
Can you select meals. How many people dorm. Can you use the pool. Can you use your electronics. Are they strict. What would they do with a person with pet allergies. What is their management of non compliance. Do they tube. Thanks.
hi! im 19 and struggling a lot with a restricting ed w/ purging behaviors.
i have an assessment with rosewood tonight. im reading the reviews and its making me nervous. i had some questions regarding this place.
-i deal with sh/si urges and sometimes behaviors. do they do well at supporting clients that deal with this? are they good at talking clients through these feelings and helping to keep them safe?
-if a tube placement is necessary, do they place it in the center or do they have to send you out? do they do boluses or a pole/pump?
-how are staff with redirection? i struggle a lot with behaviors and need ppl to keep me accountable. do staff redirect often and help you through it?
-right now im in deep need of support. are staff patient and educated enough to help patients during meals and throughout the day during intense urges for ed/sh/si? im worried that right when i struggle they will be to rigid and impatient and kick me out.
-are they quick to refer patients out or to kick you out if you are struggling but doing your best?
-lastly, what items are u allowed to bring? are u allowed to bring razors/nail clippers/tweezers? how about your own shower products/jewelry/and drawstrings in clothing and shoes?
thank you!
i went here in 2020, so things may have changed since then, but here is what I know!
si/sh was mainly dealt with by sending people to a psych hospital for a bit to stabilize. Some clients were okay with distractions for sh, but most were sent to a psych facility and then returned once they were more stable.
for tubes, they place them there and send you out for an X-ray to make sure it’s in the right spot. At least this was my experience. They also do pole/pumps for feeds. I have not known anyone to have a bolus feed personally.
some staff are better than others, so take that into consideration. Some staff were amazing and some were questionable. with that, some staff are patient and some staff could work on that skill. They tend to work with the clients, but if you are outright refusing, they will likely try to send you to ACUTE.
I can’t remember specifically about tweezers or drawstrings, but you can bring an electric razor! You can bring shower stuff as well.
hopefully this helps a little, so sorry I can’t remember everything!
Hello! Are you able to do a full review of possible? Thank you!!
Rosewood review from Anonymous (Adult inpatient/residential):
I was there for 5 days in April/May of this year
Inpatient. to note, there is no seperate programming for residential. You are sleeping with and programming with residential clients. The only difference is how often and who you see as a medical provider.
Yes, there were a few people that needed to be in wheelchairs and they have about 10 of them.
They treat up to 28 clients
They treat all genders and programming is combined. You will not share a room with a male.
The adolescents made a sign about respecting they/them pronouns. I didn’t encounter non binary Individuals but I’d hope it would be respected.
You see the main medical doctor on IP everyday starting at 6am. You see the dietitian 1x a week and the therapist 2x a week for about 30 minutes
3:28
DBT mostly if I had to guess. No therapists are trained in EMDR or other somatic therapies.
Describe the average day:
Once cleared for community you can come to the cafeteria and you are assigned a table of 5 people. They rotate tables every Thursday. You say a type of “grace” and then do a meal check out. Every table has a unique sign out.
The meals were terrible. Imagine middle aged cafeteria lunch ladies and what you might find in an 80s elementary school. Morning and afternoon snacks were the best and you could choose based on your exchanges. You stand in line and the cafeteria worker tells you your exchanges for that snack and you choose. They had all sorts of berries, melons, dried fruits, nuts, nut butters, granola bars, HB eggs, hummus, chips, chex mix, special k, yogurts, cottage cheese
You are supplemented 4oz for more than 50% completion of meals, 8oz for less and 2oz per exchange for snacks
They have no policy. You don’t get coffee the next day if you don’t complete your supplement but are never talked to about it.
You can be vegetarian or vegan but are not allowed 3 dislikes.
None
In the manual they describe a level system but there wasn’t one.
There are no privileges
I liked psychodrama and music therapy
No!!!!!!!
Some of the groups
The clinical director told me this when I came to her with my concerns: “We are a level one acute psychiatric inpatient facility that accepts people that are suicidal, homicidal, actively self harming”
I saw people punch walls, “pass out” have “seizures”, self harm, climb trees. They accept people that are actively psychotic. The clinical director said they are a “hands off” facility, meaning they can’t make people give up their ED.
Absolutely not
Daily walks but people were doing laps around the building, anyway.
Some groups
No
I would imagine not very quick since people aren’t forced to eat or not purge
37 days
18-60s
Visiting every other week. 15 minute phone calls every day on landlines.
You can check out your phone for 30 minutes once a week but sometimes they don’t pay attention to how long you have it.
Nope
There is an aftercare coordinator that will help coordinate care with an OP team.
If someone is positive for COVID you will wear a mask.
Other?
I went to rosewood from April 2022-july2022
And boy was it a time.
I don’t think I would have recovered without rosewood.
I was transferred there from Oliver pyatt (OPC) because I needed inpatient treatment , rosewood took me in a heartbeat and I will forever be thankful for them.
Rosewood is not your typical inpatient, I was able to roam around the property freely and enjoy the nature of the dessert around me. The people there were amazing but there were multiple times when staff had been outwardly disrespecting transfolk and there were many people able to get away with using behaviours (I was one of them but slowly I was able to heal and ween off those behaviours) without this approach I don’t think I could have recovered for myself. If I had been forced outwardly to sit down or not move around there’s no way I would have gotten through it. They basically were like , it’s all up to you , you either choose to get sicker and go to acute or choose to get better. Because of this, you will see a lot of people using behaviours, and little enforcement due to the techs not really having much power over you. It would just hurt you in the long run, and eventually you figured that out for yourself or got transferred to a far more strict and worse facility.
The exchange system was amazing, you were able to chose your own snack from a variety of options, from boiled eggs and hummus to Doritos and cereal. You could take it at your own pace , which I greatly appreciated.
Overall the community is what makes rosewood. I am so thankful for the people I met during my stay, there is not one single person that hasn’t changed who I am. You could sit out in the gazebo and look into the dessert sunset and talk for hours about how you feel. Rosewood just generates a community that is overall recovery focused because at the end of the day , when you chose recovery you were doing it for yourself , not because someone reprimanded/threatened you into doing it. Also optional groups lol! It was truly amazing because it really is ALL up to you!
I recommend rosewood. But if you are a trans individual beware, it is scary the stuff that went down before I left. Even if you aren’t “recovery focused” (I wasn’t when I first went in) it teaches you alot on how to take care of yourself, it’s truly a method that works.
I also want to thank B**** because I met my best friend ever there, I also want to thank the other people that I knew during my time there because I know yall are reading this. I love you guys forever and I hope you know you changed my life.
Are you able to order online? Or do I need to bring enough activities/books to keep me entertained for I don’t know how long haha.
You can get packages from friends/family while at the Ranch, at least on the adult side—you do have to open them in front of staff, and they’ll hold onto anything you can’t have while a patient there. That would really be your best bet for continued enrichment, so to speak. You definitely can’t just order, like, a coloring book from Amazon if you get bored, at least in my experience. When I was there, there were a good number of puzzles and games and people watched TV, journaled (with bendy pens) and played cards a lot—they do have books in both buildings, but I found they skewed pretty Christian and/or self-help. The packing list I got said you couldn’t bring books, but some people did and no one seemed to care much. When I was there this last spring, the program manager was very strict on not allowing electronics to be used unless absolutely necessary (e.g. to pay rent/bills or order basic essentials like soap/shampoo/conditioner to Rosewood)
Could someone please do a FULL review of the adult program who has been here recently please? That would be so helpful!
Describe the average day:
Thank you so much!
Hi!
I was at Rosewood Ranch from March to May of 2025, and did inpatient and residential there, which are the only levels of care offered there in Wickenburg. (Of note, the only difference between IP and res is that you see the NP (for medical concerns) and psychiatrist (psych) less frequently—the level system applies regardless, same meals and groups and milieu, no extra privileges in terms of outdoor time, experiential activities, etc.) There are no passes whatsoever, unless you consider going to hospital-based medical appointments, or the psych ward, a pass.
Technically, it may be wheelchair accessible, but there weren’t any wheelchair users while I was there, just people who had to use the unit wheelchair due to being medically unstable, and that was rough too.
The adult unit capacity is 28, and staffing does not change depending on the milieu size. (Read: there’s usually like 3 techs regardless of whether it’s a group of 15 or 25 patients.) All genders are treated, and trans individuals are typically roomed together, or at least that was true when I was there as there were several nonbinary patients.
One is supposed to see their therapist 3 days a week for 30 minute sessions, psych and NP variable depending on whether res or inpatient, dietitian once a week, which did typically happen for me. Nurses are always on staff to provide scheduled and PRN meds, do tubes/IVs as needed, get med refills, communicate with the medical side of the team, etc.
The therapy approaches are basically DBT and CBT, with a sprinkling of ACT once a week. Also, CPT is often done with folks who have trauma symptoms, though that is more based on clinical discretion. Expect a lot of 8 Keys readings and assignments as well.
Meals were 30 minutes, snacks 15; each meal entree for that day and the following day, theoretically, would be written on the board, which was covered with a piece of paper so you could look (carefully) if you preferred to know, or just go into it without knowing. (Sometimes they didn’t update this on time.) There were no modifications or options available, with the exception of the condiments tray that staff would bring around and monitor accordingly.
When I was there, there was literally no meal coaching by the techs, like, I can’t remember a single time. Several people would have panic attacks and dissociate consistently, and often it was left to other patients to step in and support them in grounding. There was about one tech per table when I was there, and they would sit at the head of the table writing notes on behaviors on a clipboard during the meal, potentially starting table games or light conversation, and doing time checks.
If you were vegetarian or had dietary restrictions due to like allergies, and had that on your treatment plan, they would sub e.g. veggie sausage for ham or whatever. They had pretty typical food, I would say; sandwiches, pasta dishes, rice bowls, etc. for lunch or dinner entrees, and a surprising amount of entree salads given the population. For breakfast, they had oatmeal, cream of wheat, yogurt bowls, eggs and like toast or a muffin, cereal with milk and nuts, and so on. Dessert was offered twice a week, Tuesday and Friday lunch, when I was there, as an optional thing. The desserts were made by the chef, and they were really pretty good.
In terms of the milieu completing, it could be pretty variable. Supplementing did count as completing, though the policy was “full or half” when I was there—if you completed 0-50% of the meal, you would be offered a full plastic tumbler of supplement, and 51-99% you would be offered half. This policy was universally loathed by patients, myself included, because one staff could see a meal that was half finished as mostly complete and another could see it as mostly incomplete, resulting in a drastic difference in expectations and also disincentivizing doing more than, say, 51% if you weren’t doing everything. The director of nutrition who was at the ranch when I was there is now the clinical director at the Tempe PHP, so I don’t know if that has changed or not. Also, there was about 15 minutes at the end of each meal dedicated as supplement time for people to complete (or not complete) their supplements, which often just involved patients staring at the drink for about 10 minutes.
In some cases, they did tube individuals—some people had backpacks with their feeds overnight and a certain amount of tube feed bolused per meal/snack that wasn’t completed, though typically individuals were tubed for like extended food refusal and also clear medical instability (e.g. passing out in the hallway). At the end of each meal or snack, once dismissed, people would bus their dishes, and there were always at least a few full cups of supplement in the dishes bin. Re: supplement, it was typically Boost Plus (chocolate or vanilla) or you could do Kate Farms if approved. For some people who had tubes, it seemed like the message was basically “if you keep not accepting the feeds, you’ll be sent to Walden” (where feeds can be forced) and that was the main motivator.
When on level 2 or 3, you could get hot tea (no caffeine) or hot cocoa at lunch, and could potentially be approved for non-restorative yoga, 15-20 minute walks several times a week, and/or the ropes course (really more team building exercises). Also, swimming if you’re in level 2 or 3, but I wasn’t there when the pool was open yet.
Groups are Monte Nido curriculum, basically, so all the standard groups every facility offers with slightly different names, though they do have equine (aka brushing the horses, of which there are 3) like once a week. I didn’t find any of the groups particularly engrossing, though one of the weekend lead techs, J, led a pretty good group that was more discussion-based.
As other reviews have noted, it is a locked facility. You are allowed to go outside during the 6 smoke/fresh air breaks, 15 minutes long right before each meal and snack, in which you are permitted to sit in the gazebo. Some people paced during smoke breaks, which wouldn’t necessarily be redirected depending on the staff supervising, and individuals with tubes and/or IVs were still allowed to go out to smoke. On weekends, people watch movies/color/play card games/read/journal or try to write letters with bendy pens, and would sleep a lot if couches were available, ideally completing meals and going to the like 2 groups offered each weekend day.
I would not say this program is trauma-informed. It is an extremely restrictive environment, and when I was there, there wasn’t much consistency in terms of … anything but especially supporting individuals who have experienced trauma. Ironically, several individuals with extreme trauma symptoms related to past treatment experiences were not allowed to do CPT because the therapists wanted them to have more stable nutrition first, whereas I felt like it was pushed on me a bit when I didn’t necessarily have any re-experiencing symptoms.
I only went here because I’m a Type 1 diabetic with an ED, and the diabetes educator at Rosewood is really, really great. She lives out of state and does 1-2 virtual sessions per week with the diabetic clients, but also is on-call if discrepancies with carb-counting, etc. arise. I felt like the diabetes piece was scaffolded in a really intentional way in terms of gradually getting more independence and developing more self-efficacy around insulin dosing, treating lows, etc. I also felt like the team I was personally working with had a more HAES-aligned and weight-neutral approach to nutrition which I really benefitted from, and some staff were really good.
I found it a really tough environment to be in, despite being relatively motivated and recovery-oriented. It was a combination of the environment being very geographically isolated, the very high acuity of patients and psych-ward feel, the lack of support and clear expectations from staff, and being incredibly disconnected from the outside world, with being allowed just one 15-minute phone call timeslot on a landline per day. I was one of two people who reached level 3 towards the end of my stay, which meant that I would be allowed my cell phone one (1) time for 30 minutes per week, but it was on one particular day per week, so I didn’t end up getting to actually use that privilege.
I came from out of state, and if need be, they will pick you up from the airport before you admit, and will transport you to the airport when you discharge. They often recommend their Tempe PHP, which has a transitional living apartment option whose fee can be waived if needed.
Let me know if you have any specific follow-up questions!
Describe the average day: vitals at 5:30, breakfast at 7, free time, am snack, then one group before lunch- usually yoga or music dave. lunch is at 11:30, school for an hour- on the week days, on the weekends its free time after lunch, pm snack at 2:15, more free time usually, then dinner at 5 then it was more free time till snack which was at 7:30 then bedrooms opened at 8:30-9:00 pm
**TW**
Do they do drop and pulls for residential tubes or placements?
Hey wondering as I might get sent here, does anyone know if they tube at an IP level for adults? I was trying to figure it out on their website but they’re so vague and just says to talk to the admissions person. When I asked the admissions counselor said no but down below some of the comments say yes.
I was wondering also how they handle allergies? I have a few GI allergies but getting in to see a GI doctor is a pain and has a long waitlist and finding an allergiest isn’t really an option since they’ll refer me to GI.
Last I heard they did tubes, for awhile it was the only program in the Monte Nido family that did. (Also was one of the worst programs in the Monte Nido family, maybe it’s gotten better.)
I honestly wouldn’t count on Rosewood IP to be good with allergies. From those I know who have gone, it’s been more of a psych unit environment rather than a ED unit environment in IP, and a bit chaotic. Do you have other options for places to go or is this your only one? I know for some people Rosewood is the only option.
To be honest I’m supposed to leave tomorrow but now that you’re saying that it’s freaking me out and not making me want to go. I have already called over 12 different IP or Res places and most of them have 3+ waitlists or are recommending ACUTE.
Don’t back out. *TW* If you’re in the shitty pre-treatment spot where places that (in my mind) should be able to treat you (and would have a decade ago) are instead saying ACUTE – Rosewood is one of the only places that will accept patients in limbo. *end TW* If I was in your position, I wouldn’t hesitate to go to Rosewood. Just have a backup plan of where to step down to after IP, in case Rosewood isn’t a good fit. You could even put yourself on a couple waitlists in case you want to transfer somewhere else when a spot opens. Rosewood won’t force you to stay, so give them a shot! Re the allergies – can you send me an email at admin@edtreatmentreview.com? I know one of the Monte Nido & affiliates medical directors, he is a family friend and used to be my ED doctor back in 2007/2008. I will ask him if he has a direct contact you/your family can reach out to, so that you can hopefully bypass some of the admissions communications struggles.
Thank you, I’ll email you later today!
Yay perfect! I already heard back from him and he says he will help. ❤️
Just got your email!
I also want to add that they have been helpful this morning. I was having a delay with insurance approving and they waived a couple of fees for me and just want to say they’ve been so helpful in that regards. Also thank you Rachel for helping so much!
they do still tube. i was just there, can confidently say they are still one of the worst if not the worst program in the MN family
Is the adolescent program in scottsdale FBT based? Do you pick any of your food or plate it?
Does anybody know what the waitlist looks like for adult residential for both locations?
I don’t think there is a waitlist at this point, I just left and there were a lot of open beds.
does anyone know if there is a waitlist right now? also, i submitted an inquiry, they emailed me back and asked for insurance info, then I emailed back with my info and haven’t heard back for 2 days, usually at other places, they get back right away. Is this normal for them? Its a bit disheartening.THANKS!
Does anyone know whether they do single case agreements for out of state medicaid? The options are very poor in my state.
I know someone from my state who went there with Medicaid. She was denied admission to the Monte Nido facilities in Oregon so I think that’s part of the reason why.
Hi,
does anyone know of Rosewoods current or most recent wait list?
thank you
A week I believe I just called
hi i was just wondering if anyone had any recent reviews and if anyone could answer my questions
When were you there?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
How many patients are there on average?
Describe the average day:
What were meals like? Did they start meal plans very low for people *** restricting? Could you please give me what a full day of eating looks like for someone just coming in? Like what exact meals and snack choices look like????!
What sorts of food were available or served? Also how long did you get to complete meals/snacks?
Did they supplement? How did that system work?
What is the policy of not complying with meals? Can they force a tube there?
Are you able to eat vegetarian?
What privileges are allowed?
How do you earn privileges?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend the program?
What did people do on weekends?
How often could you watch movies? Movies really help my anxiety! Lol
Do you get to know your weight?
How fast is the weight gain process?is it fairly slow? Fast weight gain traumatized me and causes relapse!
What was the average length of stay?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
This was perfect timing Becca, I just posted a review written by a community member who was there a couple weeks ago! It should show up right above your post here. Feel free to post additional questions as a reply to that post and I’ll pass them on to her.
Has anyone been here recently? I’m supposed to admit on Friday. The last time I was at Rosewood was in 2020. How are groups? How many sessions do you get with providers?
I also was here in 2020, but curious how long the wait was for you to admit?
It was about a week a little less for me.
I was just there. This place is a disaster. Feels like they are very disordered in the way they do treatment there. Meals are all plated for you and everyone gets the same thing, no choice on what foods you’re eating at meals. For snacks, you get to get in line and choose things that are already portioned out in small baggies. Portions are very small and people mentioned being hungry still after eating. The groups are not bad, the patients are nice and very supportive of one another and come together at meals, but this doesn’t seem like a place that sets you up for recovery upon leaving the facility. Not many people finish their food and not many people seem to care. Therapy is very assignment based. Don’t look to do weight restoration here … if anything the opposite will happen. Oh … and they’re short staffed so you only get two 30 minute therapy sessions a week.
Hi, will they take you if you’re currently on a NG tube? And do they cert?
Yes they will. They use the NG tube regularly. And they don’t cert unless you try to AMA and you are medically unstable. They often send people to even higher levels of care instead (like a psychiatric ward, Walden, or ACUTE Denver where they DO cert).
Yes. They took me with an ng but switched it out when I arrived
Will they accept people with “extreme anorexia nervosa” according to the DSM-V? Don’t want to use numbers.
I really appreciate you not using numbers. ❤️ It makes my work so much easier, I hate having to redact people’s posts and I always agonize over it each and every time. And, yes they will! I think I last spoke to them about this maybe a year ago, so this would be as of then. But you need to be medically stable (and if you aren’t medically stable, you need to stabilize at a hospital first before admitting). If you email me what your BMI is I can tell you whether they can accept it, you don’t have to worry about triggering me. I’m at admin@edtreatmentreview.com – just if possible keep the email brief so I can send you a quick reply right away, otherwise I’m behind on my correspondence currently.
Hello, I am looking into this program as it is in-network, they said they will do case-by-case meal plans for ethical vegans, and will place tubes for weight restoration (supplements or lots of food drives me crazy). I have a few questions for people who have been there.
How do they calculate your ideal body weight that you should meet before leaving? They mentioned the typical “Hamwi” method (X pounds at 5′ plus X pounds for every inch after that), but would that be different for older people? (I’m in my mid 30s.)
What is the average weight of people in residential? [**admin note: when responding please remember that numbers are not allowed on EDTR and will be redacted.] Is everyone very emaciated? I worry about being triggered by this.
How is the food? Is it just cafeteria slop? Do they make you add stuff like butter or fats to random pastries? ([triggering example redacted by admin])
Can you opt out of equine therapy (if they even still do that)?
Looking for a recent review of the residential adult program! Some specific questions I have:
How effective/helpful would you say the program was overall for you?
How accepting were the staff in terms of gender and sexual identity? Did group / therapy explore queer identity / LGBTQ+ topics much?
What were groups like/what types of activities do you do? I’m looking for a varied approach (art, music, movement, animal therapy, etc)
Do you ever have to cook your own food?
What was your experience with the medical team?
What are current COVID restrictions? Are there outings/visitors allowed?
Any other things you think someone going to this facility should be aware of?
Thank you in advance! ?
Can you do a full review?
What is it like there for people admitting with a very low bmi?
When were you there? January 2022
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient
How many patients are there on average? 20-30 patients (4-6 patients per bedroom)
Does it treat both males and females? If so, is treatment separate or combined? Both male and females combined
If applicable: Do they support the gender identities of transgender and nonbinary people? Not sure
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? Medical doctor or nurse practitioner 7 days of the week if inpatient and a few times a week if you are residential; Psychiatrist once or twice a week (inpatient and residential); therapist once a week (inpatient and residential) but less if you are struggling or medically unstable; dietitian once or twice a week (inpatient and residential) and again, less if you are medically unstable.
What is the staff-to-patient ratio? Not sure, but there were a lot more patients than staff
What sort of therapies are used (e.g., DBT, CBT, EMDR, etc.)? DBT and follows EDA (Eating Disorders Anonymous)
Describe the average day:
What were meals like? You sit in the dining room with 4-5 other people at your table, if you are struggling and/or medically unstable you eat by the nurse’s station in a separate building.
What sorts of food were available or served? From what I heard and saw the food wasn’t good and when I was served food it often had hair in it or was wrong for my diet. But foods were stir-fry, yogurt, granola, oatmeal, chicken, pasta, soup, etc. Snacks were things like animal crackers, peanut butter, cottage cheese and fruit, milk, smoothies, etc.
Did they supplement? How did that system work? They give you the amount of supplement (a thick shake-like drink) for the percent or number of exchanges you missed.
What is the policy of not complying with meals? They will isolate you, discuss an NG tube, and/or send you somewhere else.
Are you able to eat vegetarian? I saw some people who were able to be, but my dietitian was pretty against it for me even though I have been most of my life.
What privileges are allowed? Not many, once you are cleared you are able to be with the community and go to groups, books (once cleared by your therapist), 3 15 minute phone calls a day, some computer or iPad privileges, and certain groups.
Does it work on a level system? Yes, but they didn’t discuss or follow it very well.
How do you earn privileges? By being compliant and completing meals.
What sort of groups do they have? EDA, DBT, Art therapy, music therapy,
What was your favorite group? I wasn’t able to go to many groups, only a few, and the people who were able to said groups didn’t happen consistently.
What did you like the most? Some of the nursing and medical staff were really kind and supportive.
What did you like the least? If you are struggling they isolate you from the group and your support (your team) and you have to sit on the couch by the nurse’s station without much to do.
Would you recommend this program? No, I would not recommend this program. I felt there was a lack of structure, from what I heard the food was not good and people’s exchanges and diets were often messed up, there were too many patients at once, not enough staff, and your support is taken away when you need it most. They also say they are equipped to handle medical complications, they are not, and very far away from any hospital, and this made treatment for me very hard.
What level of activity or exercise was allowed? Once you reached a certain level you could go on walks and they say there is a low ropes course, but I never saw anyone do it during my time there.
What did people do on weekends? Some groups, but mainly just hanging out.
Do you get to know your weight? No
How fast is the weight gain process? Not sure
What was the average length of stay? 1-3 months but many people left AMA
What was the average age range? 18-60
How do visits/phone calls work? No visits with COVID while I was there. Phone privileges are 15-minute phone calls.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? No electronics
For inpatient/residential: Are you able to go out on passes? Not with COVID
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Unsure because they sent me somewhere else.
Hey I’m really hoping someone cam answer my questions. I was just accepted but am terrified!
When were you there?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
How many patients are there on average?
Describe the average day:
What were meals like? Did they start meal plans very low for people heavily restricting? Could you please give me what a full day of eating looks like for someone just coming in? Like what exact meals and snack choices look like????!
What sorts of food were available or served? Also how long did you get to complete meals/snacks?
Did they supplement? How did that system work?
What is the policy of not complying with meals? Can they force a tube there?
Are you able to eat vegetarian?
What privileges are allowed?
How do you earn privileges?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend the program?
What did people do on weekends?
How often could you watch movies? Movies really help my anxiety! Lol
Do you get to know your weight?
How fast is the weight gain process?is it fairly slow? Fast weight gain traumatized me and causes relapse!
What was the average length of stay?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
I was in residential in 2020.
How many patients are there on average?
During my stay I believe the highest number we had was close to 20 and the lowest was 10.
Describe the average day:
We had to wake up between 6:30 and 7 (could shower during this time/meds). Then we had breakfast at 7:30/8ish. Then there is group, snack, break, group, lunch/meds, break, group, break, snack, group, break/phone time, dinner, 12 step meeting/phone time, free time (movie if it’s the weekend or phone/laptop time), snack, wrap up of the day/hot drink time, free time/shower time/meds, and then bed.
What were meals like? Did they start meal plans very low for people heavily restricting? Could you please give me what a full day of eating looks like for someone just coming in? Like what exact meals and snack choices look like????!
Meals consisted of various different things like salads, burgers, oatmeal, yogurt, cereal, pizza, and other meals. I started on a lower meal plan since I was restricting. When I first came in for breakfast (yogurt, 1 grain, fruit, and milk), snack (1-2 exchanges: I normally had banana with yogurt), lunch (1 protein, 1-2 grains, 1 dairy), snack (1-2 exchanges: I normally would have fruit and yogurt), dinner (1 protein, 1-2 grains, vegetable, and dairy), snack (1-2 exchanges and dairy: I would normally have fruit with yogurt or cereal with milk or granola with fruit. I also had to have a bowl of yogurt at first which then changed to a cup or milk).
What sorts of food were available or served? Also how long did you get to complete meals/snacks?
Everyone ate the same meal for the most part unless you were vegetarian or had dietary restrictions. The food was extremely bad when I was there and it was a constant struggle to complete the meals because they did not taste good. Breakfast was the most bearable meal. I can’t remember but I think you have 35 minutes for meals and 20 minutes for snack.
Did they supplement? How did that system work?
If you didn’t finish a meal you would be supplemented based on the percentage you completed. If you skipped a meal I believe you had to have two supplements. They mixed the supplements in the kitchen and they were very powdery tasting (strawberry, chocolate, or vanilla).
What is the policy of not complying with meals? Can they force a tube there?
If you only completing snacks or 20-50% consistently or skipping meals for three days in a row you would get sent out to a near by hospital to have a tube placed. If you were non compliant with tube feeds you would get sent to a near by hospital for stabilization. If you continued to be non compliant they would threaten you with sending you to ACUTE Denver.
Are you able to eat vegetarian?
Yes
What privileges are allowed?
If you complete 100% the day before you were able to have caffeinated coffee for breakfast and a hot drink (hot chocolate or decaf coffee) at night. They have phones and ipads to use for facetime or calling (15 min time slots) at various times throughout the day. On the weekends and a few times a week they had a laptop that people could use (15 time slots).
What sort of groups do they have?
Psychodrama, nutrition group, art group, 12 step eda, process group, fitness group (yoga, swim, or strength) if approved, DBT, CBT, medical/health, recovery group, music group, and equine group (if approved).
What was your favorite group?
My favorite group was music group. We normally did drum circle it was a lot of fun.
What did you like the most?
The bathrooms were nice and big.
What did you like the least?
I didn’t like the food, therapist, and the weight gain process.
Would you recommend the program?
I would personally not recommend the program. It did help me meet my goal weight but that was about it. My therapist had very little knowledge of eating disorders and my sessions were pointless. The techs were very rude, were not very supportive, and let people [get away with using symptoms]. There were two psychiatrists who rotated every two weeks so it did not feel like I was receiving the proper care. They were extremely unhelpful when I was trying to transfer to a different program for PHP. You really have to advocate for yourself if you want to get anything out of this program.
What did people do on weekends?
We had limited groups on the weekend. People would make bracelets, color, journal, or do others activities. We would all vote on movies to watch. Sometimes they wouldn’t let us watch movies.
Do you get to know your weight?
No, you do not get to know your weight.
How fast is the weight gain process?is it fairly slow? Fast weight gain traumatized me and causes relapse!
The weight gain process was extremely fast and inconsistent which caused me to gain significantly above my goal weight range.
What was the average length of stay?
The average stay was anywhere from 3 weeks to 9 weeks.
What was the average age range?
The age range was 18 to 50.
How do visits/phone calls work?
I was there during the height of covid so we could not have visitors and there were 3 to 4 times a day when you could sign up for phone time.
Hi. I’m looking into admitting into Rosewood and had an important question about their meal plans. In terms of someone who has been HEAVILY restricting, what does a starting meal plan look like. Specifically what would a full day of eating look like. Including both meals and snacks.
I dont want to go to a place where the meal plan is extremely aggressive.
Specific examples would be greatly appreciated :)!!!!
I’m just really nervous.
Also what was your guys experience there. And how are they with non compliance of the meal plan?
Any recent reviews? Do they do holds/ certifications? How are the meals? Groups? Other things? Any recent reviews?
Does anyone have a current review/information about Rosewood Ranch (adult inpatient/residential)? I am possibly going there in a week or two and was just wanted to get more information/hear people’s experiences. Thank you.
Has anyone had a positive experience here? I spoke with admissions and they have quite a few openings, Which made me a little bit nervous.Are the dietitians willing to work with you? I have a very big issue with the supplementation because of my own personal issues and may need to substitute for something other than a traditional supplement. I am pretty sure I will be getting supplementation as I have weight to gain.Has anyone had experience with this ? I also know that electronics are strictly forbidden. I would need to be able to check my email just on a biweekly basis. I know you need permission from a therapist. Is it like pulling teeth to get access to your electronic devices? Or are they generally OK with that? Thank you so much for any input.
I can’t speak to the therapeutic program or dietitians, but I do know the medical director and doctors are fantastic, so it’s a great place to go for that. From when I’ve talked to them in the past, they are very good with how they handle supplements and they work with the person on an individual basis – for example, someone with ARFID might have a different supplementation program than someone with a restrictive disorder, and someone with trauma-based fears might have a different one than both of those. Honestly I think a lot of people don’t know they have inpatient, and that might be why there are openings.
At some point in the last couple years, they became part of Monte Nido/Clementine. I’m not sure what the doctors were like before, or how the program overall has changed since it became a Monte Nido affiliate. Hopefully someone else knows more about that!
I went here in September 2020 and it was horrible. I don’t know how helpful this will be because it’s mostly talking about their dual substance and eating aspects but I hope someone can read this. I went impatient because on top of my eating disorder I was having a lot of GI issues and I needed to detox off of substances. They told me over the phone how great their substance abuse and dual program was, but they wouldn’t answer specific questions. My admissions coordinator would always say she would get back to me and then never did. By the time my flight came around she hadn’t answered my questions about how their detox protocol is and I was so desperate so I just went.
I quickly found out she didn’t answer me because she didn’t want to tell me that it was cold turkey, not medication assisted like every other detox I’ve been to. I was coming off of opiates and if anyone knows about that withdrawal vomiting is a main symptom, I’m normally not able to keep any food down for the first 11 days unless I’m given medication assisted treatment. They were so happy to tell me they “allowed me bed rest privileges” because I was so sick as if it was a reward. But they obviously had no idea what they were doing. As a result of no medication I wound up vomiting at least six times a day because they would force me to eat or take a supplement. Most of the time it would be on the floor because they had a rule that you can’t use the garbage cans and obviously the bathrooms were locked and they wouldn’t unlock them fast enough.
In terms of general treatment and my first week I only had very brief appointments with a doctor, therapist, dietitian, and psychiatrist. I understand I was sick but I needed more things to be explained to me. There was really no mental help. I wound up leaving after 7 days and I don’t recommend going there to anyone.
I was there in 2014, but it looks like I’m probably going back as they are currently the only program that is likely an option. Does anyone have an updated review? Or know if it’s changed much since then? I heard they have a new medical director.
I was hoping to see if anyone knew if Rosewood can force feeding tubes if patients are not compliant with meals or is it voluntary?
I reached out to Rosewood’s medical director last night and asked your questions and heard back right away. I hope this helps!
– Does Rosewood do tube feedings? “Yes, Rosewood does tube feeding when needed. The docs there are amazing. Really great.”
– If so, are they voluntary, or can patients who are non compliant be forced to have them? “They have to be voluntary.”
I will add: I have not been to Rosewood myself, but I know from personal experience that this director is amazing at fostering extremely supportive eating environments at the table. With so much support and encouragement with regard to both food and supplements, there was rarely need for an involuntary tube, if even a tube in the first place. It’s pretty cool and empowering actually. You go in thinking there is NO WAY you will be able to do it, but then you are able.
This is amazing information. Thank you so much for taking the time and reaching out! It’s so greatly appreciated.
Would you recommend this program? What’s their philosophy like? You know how people say monte nido is body and soul like, and ai pono is storytelling..etc..do you know what rosewood focuses on? And do you know of a place that is more spiritual/soul/environmental? I’m not sure what monte nido Malibu body and soul philosophy even means if you could explain
I’ve been to 2 Monte Nido locations 4 times and I’ve found that they focus more on the soul vs. body. They incorporate a concept called the “soul self” which is who you are at your core. Every week they do soul moments where you list events that enriched you or brought joy. The goal is to get back in touch with what you lost in your eating disorder. Some of the groups involved music, some involved writing prompts after reading quotes or short stories. In the groups at Rainrock clients volunteered to present an altar where they decorate a stand with things that are important to them, like pictures, books, crystals, etc. It’s one of the better groups they run.
They can force a tube, I witnessed this MANY times.
when were you there?
how often do you meet with the medical doctor, your individual therapist, the nutritionist?
what therapies do they use most (DBT, CBT, IFS, EMDR, nature therapy, massage, acupuncture, reiki….?)
what types of groups were there?
was it all group based/ any individual sessions? do they involve family?
what were meals like..
what kind of food/brands?
how was it served (serve yourself buffet style, plated for you)
was there a chef? like some places you make your own breakfast and snacks and then a chef does lunch and dinner
how were the meals decided
exchange system used?
did they supplement?
is there a level system?
did you feel like you were treated well/listened to?
is there phone/computer rules?
did a lot of people come from different states?
php housing available? prices? laundry?
Does anyone have any recent reviews? Is the program at all similar to Monte Nido? I believe they are affiliated with the company, and wanted to know if a similar approach is used?
When were you there? August 2020
How many patients on average? 20??
Treat both males and females? Yes
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? – You see the psychiatrist and doctor depending on your level of care, dietitian once per week, and therapist twice with 1 individual and 1 family
Staff to patient ratio? Around 1:5
What sorts of therapies are used? Mostly DBT/CBT
What were meals like? 30 mins for meals and 15 mins for snacks. We said a weird recovery prayer before meals (more focused on recovery rather than specifically religious) and after you discussed hunger/fullness, emotions, behaviors. Then each person did affirmations and the whole table would repeat it back (ex. I say “I am brave” and the table responds “Yes you are”). It was horribly awkward.
What sorts of foods were available or served? Decent variety and seemed pretty healthy imo. You could pick snacks and did have some choices for meals. You don’t do any of your own prep. They have a kitchen beside the dining room area with a big cafeteria type window where you go down the line and they serve you.
Did they supplement? How did that system work? Yes and the amount depended on what % of the meal/snack you completed.
What is the policy of not complying with meals? At breakfast, you would lose your morning coffee. They also will do feeding tubes after a certain point or send you somewhere else.
Are you able to be a vegetarian? Yes
What privileges are allowed/how do you earn privileges? Phone calls on the house phone, laptop time, walks, pool time. It would depend on your compliance
Does it work on a level system? Yes they had 3 levels but I never progressed past 1 so I’m not sure what it all included
What did you like the most? My therapist was great
What did you like the least? I spent most of my time on the couch by the nursing station because I wasn’t allowed to go to the main building where meals and groups take place. They are very strict on meal plan completion and will seclude you from everyone else if you are struggling.
‘
Would you recommend this program? Absolutely not. For calling themselves an inpatient facility, they are not good at actually treating your medical/psychiatric concerns.
What did people do on weekends? Lots of boring free time with no programming
Do you get to know your weight? No
How fast is the weight gain process? I believe 2-3 lbs per week
What was the average length of stay? I think around 6 weeks
What is the electronics policy? You can’t have any of your own devices. They have a couple of house phones you can sign up for 15 minute slots during phone time. There was also a laptop you could get approved by your therapist to sign up to use.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? I’m not sure because I left early
When were you there? 2017, adolescent unit
How many patients on average? 10-15, but probably more on the adult unit
Treat both males and females? Yes, and treatment was coed except males and females wouldn’t be assigned the same room
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? – Psychiatrist and doctor depended on your level of care (inpatient, residential, and “php” were all combined), dietitian once a week, 1 individual and 1 family therapy session a week
Staff to patient ratio? Around 1:5
What sorts of therapies are used? Mostly DBT/CBT, EMDR was available but I did not need it
What were meals like? 30 mins for meals and 15 mins for snacks. We said grace at the beginning(stuff to do with mindfulness and being thankful, not religious) and at the end we discussed hunger and satiety, emotions, behaviors, etc. Staff got a plate of the same food to eat alongside us which was helpful
What sorts of foods were available or served? The food was pretty healthy and balanced, like oatmeal, cereal, sandwiches, salads with protein and dressing, salmon with potatoes and vegetables. In the afternoons we picked our snacks and we had “continental breakfast” once a week. Desserts 2x/week. Some nights if you finished HS snack you could have hot chocolate or tea.
Did they supplement? How did that system work? Supplement was based on meal completion (eg 25% completion = 6 oz supplement, 75%= 2 oz supplement). If you needed to gain they generally served you the same amount of food you would eat on maintenance then add supplement as part of your meal plan.
What is the policy of not complying with meals? Eventually those who weren’t complying would get tubed, but it depended on how much they were completing on average and what their medical situation was.
Are you able to be a vegetarian? For some patients, but if there was so much as a thought that it was an eating disorder related choice you wouldn’t be allowed
What privileges are allowed/how do you earn privileges? Phone calls were allowed for everyone except special cases, walks, pool, tai chi, and equine therapy were based on your weight and meal compliance
Does it work on a level system? Everyone started at level 1, level 2 could normally be reached within a week as long as you were compliant. Level 3 required exceptional behavior and writing a letter to your treatment team, and you got additional privileges like books and going outside whenever you want
What did you like the most? Most of the staff and treatment team were incredibly kind and caring.
What did you like the least? The community could be very toxic, which is to some degree inevitable when you put 10 teenage girls with eating disorders together, but some practices in the facility didn’t help. For example, everyone had to do a “first step” and “life story” which involved listing off every single ED symptom you’ve had to the community, and many of the books they offered for check out contained detailed descriptions of eating disorder behaviors (non-ED related books were not allowed until level 3)
Would you recommend this program? I would say it’s a good program, but you get out what you put in. You could actively engage in treatment and develop tools to cope with the triggers and leave a lot better- or you could feed off the negative aspects of the community and leave with more behaviors than you came in with.
What did people do on weekends? Most therapists don’t work weekends so there’s mostly free time and a few activities organized by staff
Do you get to know your weight? Depends on the patient
How fast is the weight gain process? 2-3 lbs per week
What was the average length of stay? 2 months
What is the electronics policy? Absolutely no electronics when I was there, we got a phone call every night and visitation every week. However for coronavirus I heard they are giving electronics time in lieu of visitation
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Most patients were referred to an IOP or PHP, for people that didn’t have one near their home they helped connect them with an outpatient team
Were they reasonable with weight projections / goals?
Rosewood Medical Center is by far the worst treatment Center I have ever been to. I have been there 2 times (the second time I pleaded to go somewhere else but was forced there)…
First off, my nutritionist was a very young individual (will not name names) who was just out of college. He had no previous eating disorder treatment experience except that he HAD an eating disorder and was able to “cure” himself on his own.
Second, My therapist continued to lie to me. She promised me that she would give me the threatening emails my parents were sending and then when I requested them she would not give them up. She also provided me with no help at all except to make me feel more alone and vulnerable. She made many promises to me then did not deliver. Also she sent someone who dropped a huge ball on me right before I was about to leave and when I tried to talk to her about it, she refused to open her door to talk to me like a coward.
Third, the kitchen staff has no idea what they are doing. They had no knowledge of exchanges and continuously messed up. I was missing a protein on my plate on one meal and when I asked about it, the kitchen staff member replied that my protein was the asparagus! There were many other instances like this and portion sizes continued to change. Also, my first stay they allowed 3 dislikes and when I went this passed time you have none. And unlike other facilities, you have no choice whatsoever of your meals. Other places I have been to give you AT LEAST 2 options.
Now with the “equine therapy,” the horses were basically there just for show. We got no time with them whatsoever. The obstacle course never happened either and even if it did, you had to be at your goal weight to participate (many people get discharged once they get to their goal weight). The first time I was there you only had to be at a certain percentage at which was safe to participate. This allowed more than 1 or 2 people to participate. It was the same for the walks this most recent time. My first stay there, I was able to participate in walks all the time, and this last time when my weight was actually higher, I still never once got to participate (only like 2 people were cleared, ridiculous).
Now, there was one therapist there that actually cared about the patients. I doubt he is still there though but I remember every one of us would go to him for the honest truth because no one else told us anything. BE WARNED….. If you decide to go to Rosewood, the minute they take your things you lose ALL FREE WILL. Many people I was there with were lied to, told anything they wanted to hear over the phone, and then once you get there they do whatever they want to you. All they care about is keeping you there as long as possible. They allow you very little time to communicate with the outside world (3 phone calls, 3x/week for 5 minutes as I recall, could be longer though). You are not allowed to go to your room from 8am until 9pm. You are constantly watched. The nurses treat you like crap. They don’t give you any info on your treatment plan and give you no involvement in your recovery (even if you are over 18).
I was in the Marine Corps. and I was treated better in bootcamp than how they treated me here. I have been to other facilities and this one is BY FAR THE WORST!
Any recent feedback I could get on Rosewood?? Much appreciated
WHEN WERE YOU THERE: Early 2017 for around 6 weeks.
DESCRIBE THE AVERAGE DAY: The comprehensive review covers this well. On Fridays and Saturdays you have movie nights.
WHAT WERE THE MEALS LIKE?: Ehh. The food was okay but not great. A lot of people had mix-ups in their mealplans while I was there, and this was compounded by the fact there was no head dietitian- they were in a transition state so a lot of things got miscommunicated. Personally, I felt hungry a lot of the time… and this is coming from someone with a restrictive eating disorder. In community (which you go to as long as you aren’t too medically unstable) you sit at a table with 4-5 other people and a staff member. You don’t get to choose where you sit, they like to mix people up. They serve your food on your plate for you. They have desserts twice a week.
KIND OF FOOD AVAILABLE: A variety of food, but like I said, not that great. They do honor veganism/vegetarianism. You get three dislikes.
SUPPLEMENTS: They use Resource, which I wasn’t a fan of, but they do proportion it based on the amount you left, which I liked.
PRIVILEGES. Not many, honestly. You can have coffee/tea after breakfast (with one sugar/one creamer if you want- they are very strict on only having one), after dessert challenges, and a few nights a week after HS snack (you can have hot chocolate at this one) as long as you finish 100%.
LEVEL SYSTEM: You start off staying in Sonoran, which isn’t fun because it is very isolated. Once you are medically cleared, you can go up to community. You talk to your nutritionist about what activities you can do. Normally people start out with Equine, then Tai Chi, then yoga, then walks.
GROUPS: Covered in the comprehensive review. My favorite were the primary groups, where you meet with your therapist and just his/her clients. This is where you share your life story/process things.
WHAT I LIKED THE MOST: A lot of the staff were awesome. One of the psych nurses in particular I really bonded with. I also really liked my therapist. She was very kind to me. I really liked the animals too. The movement group (which was basically dancing) was super awesome.
WHAT I LIKED THE LEAST: A lot. Some of the staff were really…. not awesome. I didn’t find the AA/EDA/CoDA groups helpful, as they were peer-led and inconsistent. I had issues with mealplan mix-ups and meds being dispensed incorrectly. The community was VERY toxic while I was there, and extremely competitive and negative.
WOULD I RECOMMEND THIS PROGRAM: Personally, no.
LEVEL OF ACTIVITY ALLOWED: You have to be cleared, but as long as you are, you can do Equine (which I loved- Cheryl is amazing), Tai Chi (which I did not love), yoga (the instructor is really sweet), and walks. You can swim in the summer but the movement is limited.
WHAT DO YOU DO ON WEEKENDS: Same as during the week, really.
HOW FAST IS THE WEIGHT GAIN: Not sure.
DO YOU GET TO KNOW YOUR WEIGHT?: No, they are completely blind.
AVERAGE LENGTH OF STAY: It really varied. I knew some people who stayed for a couple of weeks before their insurance cut out, I knew one girl was there for several months. It depends.
AGES: They have an adolescent unit, not sure of the ages- they keep the adults completely separate.
I forgot to say a couple of things-
You get 3 phone calls a week, 15 minutes each, along with one computer pass of equal time (though no social media is allowed)
The individual therapy is 1x/week, which really wasn’t enough for me, but may work for some people since you have process group 5x a week.
There are no outings/passes.
The Rosewood Centers (Ranch and Capri) were the most awful experiences I have ever had with a treatment center. In 2009, I was 18 and had just graduated from high school. It was my very first time in treatment. I was emotionally, mentally and verbally abused there. The techs were physically abusive (one made my friend eat her own vomit at the dinner table because her acid reflux was acting up). I left there with even more trauma than when I came in and relapsed right away. 2 years later, I had to enter inpatient again and I was terrified. I thought every treatment center would be exactly like Rosewood. Even though it’s 2016 now, I still battle my PTSD on a daily basis. They forced me to be there when my insurance cut out, leaving it up to my parents to pay completely out of pocket. I would call my parents begging to come home because of the abuse. I would definitely NOT recommend Rosewood.
Anybody have any recent (2016) reviews? Thanks so much!
I had a very similar experience to the person who wrote the “comprehensive review.”
I was medically very compromised when I went there, and was having a difficult time behaviorally and emotionally before I left. I went from the medical hospital and my treatment team and family and I believed I was going to the residential program. To my surprise, I was taken to Capri, the PHP. At first I was upset. If you have seen the website, it is not that building. It is not anywhere on the site. It is basically a motel that the owners walked away from years ago, and Rosewood moved into, and did nothing to- it is a disgusting, dark, and dirty, not what you would consider a “healing environment.” If you have OCD or are particular about orderliness, worry about food prep, handling, quality, do not come here! But I somewhat got over my shock when my anorexic mind took over and I learned that it is self-serve and here at Capri, you have to be completely self-motivated, which I was not- I needed more support, hence why I was going to residential. But they placed me at PHP… I told them I thought I needed to be at residential. My parents called and my doctors called. They said no, I would be fine. I was not. After a week, they moved me. At Rosewood things were still shaky. I was in the observation room, where you stay until you are more medically stable. (I ended up being in there my whole stay- ironically, they had insisted I was fine enough to be at PHP- without their doing a medical exam and going against my doctor who HAD done a medical exam the day before I left and had said I needed more care-, but when they moved me realized I needed to stay under obs… are you getting how poorly this place was run?) So at the residential I started care with one therapist and she seemed okay, and she really dove right into my trauma history and she disclosed much of hers. It became very intense. Then one day I fainted, so I was put on bedrest. That day, my therapist went into the center and said her good-byes and left- but I was in the observation room and so I ddi not have any closure. After all of that, I just never saw her again, never said good-bye, no explanation. And the next day met someone new I was supposed to just start over with, again (3rd time now in under 3 weeks, since I was placed at PHP, then the next therapist abruptly left!) My health was still not stable, and I fainted again. My doctor at home who had requested my chart told me later that the director had written that I “supposedly” fainted. The director thought I faked it! It had happened during the weigh ins both times, when we were wearing those paper thin gowns, with nothing underneath (though I usually would sneak something anyway because I am shy about that stuff)- and she thought I was pretending to pass out! That I would fall to a concrete floor and risk my head getting cracked (it has), and myself getting exposed (i heard i did- but someone covered me), and apparently making weird noises when i started to get up, and somehow managed to crash my blood pressure and heart rate, but faked that, right? Libby thought this all- I really do not understand how her mind works. I do not know why she says the things she does about people, or why she treats people, the clients, the way she does, but it really does her and the clients a disservice. More than that, it is very harmful. It is undermining and can interfere with our ability to get better and even to get treatment. It was very clear that I was not getting better there. I began asking to get transferred. People were leaving every day. Most of us knew it was not good treatment. There was a group of about 8 of 25 that liked it, and were doing okay, and were like the bullies of high school,and the staff were kind of cheering them on and supporting their mistreatment of the rest. It was very odd. I do not think there is a place for that in treatment- for divisiveness and CLIENT splitting! I asked to leave, and finally Libby came up to me one day and said mid-day, in front of everyone, not calling me to her office, just in the middle of the lounge room during break, you have to leave now. What!? In an hour. Your insurance is cutting you off because you are not trying. I asked what does that mean? How would they gauge that? She said it was because I was not eating, I had eaten less than 50% of my food still, and I was not participating in therapy. Basically, she summed up, I am not compliant. I said she was wrong- I had eaten all of my food for that entire week, which shows improvement, and I had gone and engaged in all of the therapy and had done my autobiography in group, and on and on. She said that the notes do not show that. I said then ask the clients- But she said no. She has already told insurance. She said I have one more chance. Insurance said I could stay there and try again, or I had to leave right now. I was certainly not going to stay where she was manipulating my efforts and telling my insurance lies. So I left. The program says they pay for your transportation, but apparently if you leave before they want you to, they do not. It is about $125 to the airport. And there is 1 flight a day to most places, so you get to stay overnight in the airport once Libby kicks you out. Libby pulled the same thing on someone else right before me. She took her $125 cab alone, just as I was about to be ambushed by Libby- sneaky. If Libby had told us at the same time, we could have gone together… I was discharged from here directly to a local hospital for stabilization. When that hospital tried to transfer me to another residential, we learned that Libby had told my insurance that I was untreatable. I was unwilling to recover, things that were not true and things I had not said. What she told them had convinced them to stop covering anymore treatment. For a while, my insurance was able to refuse to cover any treatment, citing Libby’s assessment. She severely interfered with my access to care. That is incredibly dangerous. For that reason, her willingness to be so duplicitous, to try to stop someone from being able to get treatment- if it is not at her center (because she did tell blue shield that i should have another chance at rosewood–) that is so heinous. Do not go here. If it is not a fit, you risk the chance that Libby will interfere with you or your family member’s ability to get treated anywhere else! also, the woman who owns this place has no involvement though she claims to and is all over the site and you speak with her a bit pre-admission. the whole time i was there, i never saw her at either house. her son is there quite a bit but he has absolutely no understanding or awareness of eating disorders or their treatment and is quite dense about mental health. i am unsure as to why they became involved in this field.
I posted this comment 18 months ago, how is it still awaiting moderation? How biased is this site?
JUST DON’T! recalcitrant rates are high… the staff is 30 years behind in treatment skill. busniess department is completely dishonest. horrible experience. can NOT reccomend. hokey and full of woo.
horrible. just left after 24 hours of hell. I have a heart condition and the idiots would not let me go to the hospital to check it out. This should best closed down and the Drs licenses removed. If you would like to join the lawsuit the admin can get in contact with me. (Addresses and names were removed).
I would also really appreciate a recent review as I’m considering the program but have heard a lot of mixed things. Also, what therapeutic approach do they primarily use (i.e. CBT, DBT, ACT, etc.)? Anything recent would be super helpful!
I am seriously considering going to Rosewood, and for me it will be a international trip. I am from Perth, Western Australia and we have no residential treatment in all of Australia. I am a male suffer for over 12 years, so I am very willing to change and finally kick ED in the butt. Any of the latest information and advice on what to expect p, or tips on how to make the most out of the admission, please contact me
Rosewood Ranch saved my life. You must look past some of the negative reviews on here and ask yourself why you are going to treatment in the first place. i was inpatient at the ranch for 6 months. yes SIX MONTHS of inpatient. i was extremely ill upon entering. ALthough i admitted myself voluntarily, i freaked out after a couple days and wanted nothing more than to leave. THe staff was amazing. My therapist was my angel sent from God. As i got more adjusted into the program, i calmed down. i am so THANKFUL i didnt run away and give up. Its not easy. its the hardest dang thing i have ever done. I was also quite the unruly patient, but they never gave up on me. i truly feel to this very day that the staff at rosewood cares about me. I got tons of individual time if i needed it. You have to ask for it. I asked for it. Use your voice and ask for what you need. ALso once you leave the program, they have an alumni support team and a great community of fellow “grads” to help you daily. Rreally, the alumni support is fantastic! and even tho a lot of it is just online, its free and invaluable.
Go to rosewood!! change your life!!
No treatment center is perfect. But coming from someone who has been several different places before Rosewood, I highly recommend it. If you are expecting to go into treatment and have it be easy and/or perfect, you will be disappointed no matter where you go. Recovery is HARD WORK!! I never cried more in my life than the 6 weeks I was there, but you know what?!? It was exactly what I needed. I met friends there that I will have for life. Two friends I met there ended up coming to my wedding, with one friend being the officiant. I am so thankful for the amazing people I met there. I believe with all my heart that I would not be alive today if I had not gone. It was emotional, scary, and overwhelming, but now, six months after discharge, I know it was all worth it.
Do you mind if I ask what other programs you have been to? I’ve been to others as well but am looking at Rosewood and I’m just wondering how they compare.
I went to rosewood in 2007 and 2011. They saved my life. I have been in recovery now almost three years now and if it weren’t for the amazing staff and program I would not be living today. Recovery isn’t about where you go to treatment it’s about surrender and willingness, two things you need in order to fully recover. The rosewood program is always making changes to benefit the clients and I go back to speak to show that the program can and does work if you do the work. They have the best support with alumni after care and everything you need to succeed. I highly recommend rosewood. And If You Have Anything Negative To Say Its Probably Because You Were Fighting Within Yourself To Give It A Chances And You werent Willing To Trust The Treatment team.
I was at Rosewood from July to August of 2013. I found their Residential program to be beneficial to me. I think the difference for me and Rosewood is that I actually wanted to be there and I wanted to get better I was 18, the youngest and admitted myself. I was willing to do what I had to do in order to get myself there. That’s what makes the difference. If you want to get better, then come to Rosewood. You have to be able to be honest with your team while there.
The admission process actually gave me a lot of comfort prior to my admit day. I had never been to treatment before and had NO idea what to expect. Although some people may disagree, I really do think that Rosewood does the best they can to work with your insurance. In my case, I had great benefits. However, when my insurance gave me the boot, Rosewood’s IOP program did their best to convince me to come to A New Journey. I took the time instead to start my freshman year at college.
When you arrive: You are placed separate from the community for extra support observation. This is for their programming and your housing. You still live in the same building as the rest of the community, but are placed with others who are also needing observation and extra support or medical stability. They do this while they finish your intake process and set up your treatment team. You didn’t do much. Except eat meals down in housing and not in the clinical building and get to know the other new admits, you also got to just relax. They search your luggage and take things for your contraband box, which are a box of items that you use on a daily basis, but could be potentially dangerous to you.. for self harm reasons. The items you can’t have are kept in storage until you leave. This includes your electronics. No cell phone, laptop etc..
In community: They run the same programming on a weekly basis. You are expected to eat 100 percent of your meals and snacks there or you will be supplemented for the percentage you did not eat. You are weighed on a daily basis to monitor your meal plan and overall health. You do not get to see this number and they will not tell you what that number is. You are expected to go to all groups. Some groups were nutrition. meal planning, body image, and community meetings. Some activities were earned depending on what level you were on and how physically stable you are. Dessert challenges are held twice a week. Mondays and Thursdays. You could earn a decaf coffee or tea if you finished your breakfast. You could also earn decaf coffee, tea or hot chocolate on hot drink night, if you finished your HR (hour before rest) snack. They also offer morning activities which you went to with your group. Such as morning walk, horse therapy, or ropes and pool. Again, these are also earned based on the level system.
Treatment: If you are there on an IP basis you see a psychiatrist daily, if Residential, once a week. This is the only factor between the two program levels. All programing is still the same. You meet with your nutritionist and therapist individually once a week. Primary group is part of the daily programming, a.ka. group therapy. The therapist for group and individual is the same. You can discuss your meal plan with your RD and they were usually pretty good at working with you, although they do push you. You get 3 dislikes. Choose wisely. You cannot change them. Make sure you truly don’t like them. You are able to request to meet with any team members via written request at anytime. You are expected do assigned therapy assignments and worksheets. The more honest you are, the more they can help you and the less time you waste. You’re here to get better , not screw around. If you have a problem with a client/ staff member there, then talk about it. They use a 12 step basis CBT, and DBT. They also have a relapse prevention group you attend.
The day started at 6:30 for vitals and ended around 10pm when you got your night medications. You get ready for the day and sign out items individually from your contraband box and then sign them back in. They can be out for only half an hour.
Extra: You will need to buy a phone card, you can buy this prior or in the bookstore. You can buy essentials there as well. so bring spending money or your bank card. They will hold onto that for you. You get 3- 15 mins phone passes to use during the week. Your therapist signs off on these. You have some down time after meals, as to prevent behaviors. This is monitoring and it can be boring, so bring stuff to do, like a journal or crafty things. They have a back table with crafts on it, and places to sit and do assignments. They have a ping pong table as well. In order to have your one on one meetings with your team members, you get pulled out of programming. I didn’t really like that.
You are not allowed to flush on your own in the clinical building. In your room, you are allowed to. You share a room with 2 or 3 three other girls and share a bathroom. You have your own closet and draw space for your belongings. You flush unless on observation, in which case you have to leave the DO (direct observation) bathroom door open a little.
The food is really healthy for the most part . Some of the foods are expected to be hard to eat. Processing your thoughts and feelings happens after every meal and is recorded by the staff member sitting at the table with you They take note of any behaviors you use during a meal and it gets recorded. 3 condiments per meal only and one glass of water. If supplemented, you have 5 mins to drink your portion or it goes down as a refusal and is recorded. Don’t try bargaining with the kitchen, it doesn’t work. Vegetarian is an option.
Friday night is always the night they play a movie, you vote on this in community meeting.
Even though its AZ, I spent a lot of time indoors in groups and wore a lot of sweats and hoodies because I was cold. Drink water, because it was hot when you went between buildings.
Rosewood Ranch helped get me back to the state of life I was meant to be living in. The alumni coordinator Shannon runs an excellent FaceBook group which is has been super helpful! Rosewood has its flaws, but so does every rehab center. If you WANT to get better and are willing to do what it takes to be honest, then Rosewood is a great place for you!
Any questions? Please ask them!
HI sarah,
I know you posted your comment two years ago, but I am very hesitant on attending the residential program because I am terrified since I read the other negative reviews. Are the staff actually caring and relatable? How long are you there for?
ROSEWOOD IS AMAZING! I was there for 3 months, and they completely saved me. Seriously, I went in there suicidal and dying, and I came out at maintenance weight with more good days than bad. I am doing SO well now, and it’s all thanks to Rosewood.
Rosewood saved my life. Unfortunately some people do not come in wanting the help. They want to revel in their sickness and use any facility as their excuse as to why they didn’t recover. The truth is this place is amazing
They bent over backwards to help me. But u have to want it. It won’t just be handed to you. Work for it. Ed sucks…life is amazing. Don’t listen to those reviews…they are lies. Recovery is worth it. You are worth it.
Rosewood saved my life. I understand that everyone has different experiences but if you are willing and ready to surrender then you will find recovery. I was not willing when I first got there but then I decided to trust the professionals and my life today is better than I could have ever imagined.
I would not recommend rosewood ranch php program to anyone. withe the lack of knowledge from the dietitian. to the horrible setting of being at a run down hotel, to only one staff members there at most times. to the making your own meals in s small kitchen with two stoves, fighting to make your own meal on time. to no staff watching for ed behaviors during meals, to the fact that your mostly by yourself, running your groups on your own.
When were you there: May 2013-August 2013
How many patients on average? at the ranch, the maximum is 28, and it’s usually around that.
Does it treat both males and females? If so, is treatment separate or combined. Both male and female, combined.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? You see a medical doctor when requested after the first week or so. Psych depends on your needs/insurance- I saw one every weekday, because I was on meds, but some people only saw him once a week. Therapist is once a week, dietitian is once a week.
What sort of therapies are used? (DBT, CBT, EMDR) etc? DBT.
Describe the average day:
5:45-7 vitals/weights
7 walk if you are cleared for it
7:45-8:15 breakfast
8:30 bookstore (weekdays)
9-10 group
10:30 snack
10:45 group
12:30-1:15 lunch
1:30-3 (5 days/week) process group, (2 days/week a week) pool/art
3-3:15 snack
3:45-4:30 group
4:30-5:30 free time
5:30-6:15 dinner
6:15-7 free time
7-8- 12 step meeting or movie on weekends
8:15- HS snack
8:30ish free time
9:30 meds/hygiene
10:30 lights out
What were meals like? meals were pretty good for treatment, they make everything there, and it’s considerably “healthy” but they definitely challenge you. you process for like 15 minutes after every meal, and a tech sits at the tables with you to monitor the conversation for triggering topics/comments, or ED behaviors/rituals. we played a LOT of games, but thats not really different than most tx centers… also during process you have to say affirmations, and the whole table will affirm you.
What sorts of food were available or served? It really varies quite a lot- I think it’s a three or four week rotation though. Breakfast was cereal once a week, oatmeal once a week, toast/eggs, granola parfaits, etc. Lunches were sandwiches/wraps, entree salads once a week, sometimes burritos, I can’t remember some of the other options… Dinner examples would be- QUINOA (soo often) or rice or pasta or bread with a protein like meat, fish, or tofu/beans for vegetarians, and a vegetable. Twice a week we would have dessert, one day at lunch, one at dinner. It was considered part of the meal, therefore not optional, and they give you an extra 15 minutes to eat it, but it is served with the meal. It was homemade cookies, ice cream, cake/pie, lemon bars… Also you can have 3 dislikes, aside from that you don’t really have any choice of what you eat.
Did they supplement? How did that system work? If you don’t finish your meal, even a bite or two, they give you supplement equivalent to the amount you left. You have 10 minutes I think to finish it. And if you are on weight gain, you are given a supplement at snacks, or if you want, at meals. But you can also ask your dietitian to have your increase in food if you don’t want supplements added. also they DO tube if necessary.
What is the policy of not complying with meals? Supplements, but if it is a reoccurring behavior or you are not eating a lot, they will send you to the higher level of supervision where you don’t go to groups and basically sit around all day doing absolutely nothing.
Are you able to be a vegetarian? Yes.
What privelages are allowed? You get three phone calls a week, you can get walks approved by your dietitian, and if you are completing your meals and are a positive and active member of the community you can be put on “back table” which means you sit at a table with no staff supervision. And you can also be elected “mayor”.
Does it work on a level system? There is only really Sonoran, which you stay your first few days until your team decides you are ready/medically stable enough to go to the main community and participate in groups.
What sort of groups do they have? Music therapy, art therapy, DBT, equine, Ropes course, Psychodrama, Yoga, Tai chi, Spirituality, Relapse prevention, nutrition, meal planning, addictions, pool, primary.
What was your favorite group? Music therapy! or addictions.
What did you like the most? The dietitians are amazing, and I loved how community oriented the program was.
What did you like the least? I felt like they didn’t adequately address ED behaviors, people got away with a lot and we could confront them as a community but they didn’t really do much about it. Also there were a few therapists who weren’t very good.
Would you recommend this program? If you are motivated, don’t need acute medical attention, and open to the idea of a 12 step program, then yes.
What level of activity or exercise was allowed? 15 minute walks daily. not much at all.
What did people do on weekends? there were groups, and more free time.
Do you get to know your weight? NO.
How fast is the weight gain process? Not too sure, but slower than most IP programs. maybe 1-2 lbs/ week?
What was the average length of stay? it depended, but usually 1-2 months.
What was the average age range? 18+