Rosewood Ranch offers acute hospital-based medical stabilization (including detox), inpatient treatment, residential treatment, partial hospitalization, intensive outpatient, and transitional living. They have three locations in Arizona, and one in Los Angeles, California.
Any current reviews? Please post in comments below. You can check out the FAQ and Guidelines for suggested questions. Thank you!
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What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient and Residential as an adult
If applicable: Is it wheelchair accessible? Yes. They give wheelchairs based on vitals or medical stability and sometimes patients with POTS
– How many patients are there on average? I think it’s max 25 but when I was there it was 21
– What genders does it treat? All. There were mostly female but a couple of nonbinary people and a couple of males
– How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? MD or NP everyday in inpatient, nurses 24/7 and vitals checked 2x per day, therapist (supposed to be 3x a week but this did not happen), dietitian about 1x per week. You also can request check-ins or ask to speak with the on-call if it was the weekend
What is the staff-to-patient ratio? Understaffed but 3-4 BHTs is what it was supposed to be. 2-3 nurses usually
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? Staff led groups were usually lectures. Other groups were patient led. Whatever patient was elected “Mayor” at the time would need to create a group idea. Eating disorders anonymous was virtual but a few patients did an AA meeting at that time as well. Yoga once or twice a week if you were approved. Equine if approved, however this was cleaning the horse that was so covered in flies it had them in its eyes. Music D*** came twice a week and was one of the nicest people there.
Describe the average day:
– you can sleep in until 8am
– 750 AM: group 1 (community meeting with patient “mayor”). Sign up for phone call or facetime in the phone booths (rosewood tablet and phones) during this time on a sheet of paper.
– 8 AM: breakfast
– 9 AM: group 2 (usually a lecture group). I feel it is important to say that there were no chairs in the group room. Seating was on the floor with dirty cushions. It is VERY uncomfortable if you are underweight.
– 12 PM: lunch
– 1 PM: group 3 (process, nutrition, or patient led group, sometimes a ted talk on the TV) and free time
– 3 PM: PM snack
– 4 PM: EDA or AA most days and free time
– 6 PM: dinner
– Phone calls
– 8 PM: HS snack
– 9 PM: night meds
What were meals like?: You say a poem and eat at a table with peers. There are supposed to be a staff member for each table most of the time they didn’t pay attention or allowed behaviors it was really triggering.
What sorts of food were available or served:
i was gluten free, corn free and dairy free but they really were willing to help me out and work with my GI intolerances. They also had one patient who was Jewish and another who was Muslim and worked with them food wise.
Did they supplement? How did that system work? They supplement usually with kate farms or boost but they allowed me to do boost breeze and I’ve seen other people who did other supplements.
What is the policy of not complying with meals? Your team will discuss placing an NG tube after 2-3 days. They also do IV fluids as well.
Are you able to eat vegetarian? Vegan?: not 100% sure since I had a lot of dietary restrictions
What privileges are allowed? You can get your phone for 15 minutes and yoga if approved and also walks/ropes this is as you move up levels.
Does it work on a level system? Yes can’t say much since I had to leave early due to work.
How do you earn privileges? Eating or complying with tube feeds and meeting goals.
What sort of groups do they have? DBT, CBT and virtual EDA, they also had an art therapy group
What was your favorite group? Art therapy
If applicable: Is the program trauma-informed? I would say yes, they also allowed staff members to take me outside since I get really bad panic attacks which was helpful
What did you like the least? There were a lot of triggering people and nothing was getting done about it or at least that patients knew about. I got bullied really badly there and staff did nothing about it.
.
Would you recommend this program? Yes, this was the only bed available and I called over 10 other programs. I found it helpful but it is a really acute level of care which people may not like. It’s also a locked facility
What level of activity or exercise was allowed? Walks and yoga but you had to be approved for both unless it was restorative yoga
What did people do on weekends? Watch movies. And puzzles and a lot of card games
Do you get to know your weight? No no one is
.
What was the average length of stay? 45 days
What was the average age range? 18-45
How do visits/phone calls work? visits happen daily but at different times and only 1 hour a day and calls are 15 minutes a day and are in a phone booth with a door.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? I had school so I could have my laptop 1 hour a day which was NOT enough. You can request for your phone but it can be denied. You can also get a MP3 player for 2x a day for 15 minutes each time
For inpatient/residential: Are you able to go on outings/passes? No
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Transition to Res or PHP.
i really liked the program and the clinical director and my therapist were amazing and I really loved my whole team!
– What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient
If applicable: Is it wheelchair accessible? Yes. They give wheelchairs based on vitals or medical stability as well.
– How many patients are there on average? 25-30
– What genders does it treat? Any
– How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? MD or NP everyday in inpatient, nurses 24/7 and vitals checked 3x per day, therapist (supposed to be 3x a week but this did not happen), dietitian about 1x per week.
What is the staff-to-patient ratio? Understaffed. Besides nursing staff sometimes 1:25. At most 1:9. There were times where we realized there was no staff member available which for inpatient is not ideal and can be dangerous. They said with transitioning to being a Monte Nido Affiliate staffing and overall treatment would improve.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? Staff led groups were usually lectures. Other groups were patient led. Whatever patient was elected “Mayor” at the time would need to create a group idea. Eating disorders anonymus was patient led as well. Yoga once or twice a week if you were approved. Equine if approved, however this was cleaning the horse that was so covered in flies it had them in its eyes. It was pretty sad and many patients opted out. Music D*** came twice a week and was one of the nicest people there. You were able to do AA or NA over zoom.
Describe the average day:
– Wake up between 5:30 and 6:30, weights in gown daily. Vital signs and medical attention if needed (ex. tube feed flushes). Hygiene during this time. The showers were very dirty in the direct observation rooms (medical monitoring and new admits). They were usually unfortunately clogged with vomit, there were sometimes feces on the floor outside of the bathroom due to staff not opening the bathroom which was sad to see. IF YOU ARE GOING HERE BRING SHOWER SHOES I WISH I HAD DONE THIS.
– 7 AM: group 1 (community meeting with patient “mayor” or sometimes yoga. Sign up for phone call or facetime in the phone booths (rosewood tablet and phones) during this time on a sheet of paper.
– 8 AM: breakfast
– 9 AM: group 2 (usually a lecture group). I feel it is important to say that there were no chairs in the group room. Seating was on the floor with dirty cushions. It is VERY uncomfortable if you are underweight.
– 12 PM: lunch
– 1 PM: group 3 (process, nutrition, or patient led group, sometimes a ted talk on the TV) and free time
– 3 PM: PM snack
– 4 PM: EDA or AA most days and free time
– 6 PM: dinner
– Phone calls
– 8 PM: HS snack
– 9 PM: night meds
What were meals like?: You say a poem and eat at a table with peers. There are supposed to be a staff member for each table but sometimes this did not happen. You have a card to place in front of you if you would like supplement.
What sorts of food were available or served: Some meals were cereal with nuts, sausage muffins, tacos, salads, mac and cheese, sandwiches, chicken and coleslaw. Desserts included cakes and pies. Snacks included fruit, greek yogurt, cheese sticks, crackers, hummus, granola bars, peanut butter dip with chocolate chips, and hard boiled eggs.
Did they supplement? How did that system work? They supplement usually with kate farms and accomodate some other supplements rarely.
What is the policy of not complying with meals? Your team will discuss placing an NG tube. They have inpatient and can do NG feeds and IV fluids however sometimes they send to ACUTE. I would say if you are not medically stable and are in need of NG feeds and fluids I would HIGHLY reccomend going to a room based hospital refeeding/stabilization program so you can rest. They do have hospital beds in the DO room but the rooms are locked unless you are on bedrest which they RARELY do even if you are a detox patient. I would reccomend detoxing somewhere with more supervision, medical monitoring, and a hospital bed if at all possible.
Are you able to eat vegetarian? Vegan?: Vegetarian, yes. Dietary mistakes were made for people with allergies while I was there.
What privileges are allowed? You can get a phone pass to facetime family for 15 minutes. Phone calls for 15 minutes at night.
Does it work on a level system? Yes and no. There were levels but there was honestly not enough staff to enforce a level system.
How do you earn privileges? Eating or complying with tube feeds.
What sort of groups do they have?
What was your favorite group? Music.
If applicable: Is the program trauma-informed? They say that they are trauma informed and they do EMDR, however it does not seem like they are.
What did you like the most? I could go outside and it was pretty outside.
What did you like the least? The building was dirty. The facility is understaffed. It can be a very triggering environment.
Would you recommend this program? If you need medical stabilization and are not able to go to a hospital based program or detox center.
What level of activity or exercise was allowed? Walks.
What did people do on weekends? Watch movies. Art group and a life skills group.
Do you get to know your weight? I did not.
If applicable: How fast is the weight gain process? Slow.. I would say 1 lb/week.
What was the average length of stay? Several months long for most patients.
What was the average age range? 18-65
How do visits/phone calls work? Visits occured at the closed down Tempe building while I was there. Phone calls are in a booth with a curtain and you get 15 minutes.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? No electronics except on a facetime pass (you submit a request to your therapist).
For adolescents: Did they provide time to do schoolwork or offer academic support? They did.
For inpatient/residential: Are you able to go on outings/passes? Not that I am aware of. At least not for inpatient.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Transition to Res or PHP.
Please do not go here unless you feel you are a danger to yourself or have absolutely no other options. I have struggled with ED for years, and finally decided to give res treatment a try at Rosewood in AZ. I am currently at a relatively stable position, I just have a lot of mental work that needs to happen and get back on a schedule of eating to take care of myself, so I do not end up back in the hospital having to gain XX lbs to survive. I traveled across the country to get treatment here, once arriving the staff took my cell phone and wouldn’t let me call home for at least 24hrs to let my family know I made it in safe. (I am a young adult, I fully understand the need for no cell phones in a facility like this. However I was terrified, panicking, and all I asked was to call my mom or dad on ANY phone, not even mine, just to tell them I had arrived safe and what number to call if anything happens and they need to reach me). Eventually I was able to call home for 15 mins the next evening.
I was there for 3 full days and never once got to see a therapist. On my 3rd day I had a panic attack from hell and at this point was begging to see a therapist all morning to talk about everything so I could feel more comfortable about being at rosewood. By lunch time I had taken all of my PRN anxiety meds, and they still “didn’t have a therapist on site” for me to talk to. I said I wanted to see a therapist, or I wanted to go check myself out and go home.
This lead to me pretty much being forced to take pills I had never taken before, because “I needed to calm down before I could talk to someone”. I was not out of control by any metric, I was hyperventilating and crying, having a panic attack, for many obvious reasons. I felt uncomfortable in a new place across the country, and I couldn’t even stand up for myself or call home or do anything to help myself in here. Of course I was not calm, nothing good had happened in the last 72 hours.
After taking the pills I asked to call my dad and they wouldn’t let me. So next opportunity I had to sneak to a landline I took it, called my dad sobbing and got him to call a taxi and get a plane ticket so I could leave. I can self medicate at home, I came here to work through all of my problems, not drug myself so I can be calm and not care. He called the facility and said it was a PAIN to get anyone to even answer the phone, much as well help him get me discharged. Basically my dad had to tell them to have me ready by 10am the next day because a taxi will be there and I will be leaving. They did NOT want me to leave.
If you are suicidal and need supervision, or have severe addictions that may require 24/7 supervision and harsh treatment, Rosewood may be a great place for you. But if you are looking to go and heal from your ED in a peaceful supportive environment… this is not the place for you. I felt extremely trapped, isolated, and unheard by everyone except the Techs and Patients there. If you do end up at Rosewood, I found the techs and patients were very kind and one tech in specific was INCREDIBLE and helped me so much with my panic attacks/discharge process when no one else would.
When were you there?
• June-August 2024
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
• Inpatient and Residential
How many patients are there on average?
• Up to 28 but it ranged from 12-16 while I was there. They do not have the staff for 28 clients so that just sounds horrific.
What genders does it treat?
• All genders
If applicable: Do they support the gender identities of transgender and nonbinary people?
• Yes, some staff are more supportive than others though. I noticed many staff would deadname clients or misgender despite correction.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?
• While inpatient you see the medical doctor daily, psychiatrist twice a week, therapist 2-3 times, nutritionist 1 time per week. Residential you see the medical doctor and psychiatrist once a week. Therapist and dietician are still the same.
What is the staff-to-patient ratio?
• Not enough. 2-3 techs for all of us, sometimes 4.
What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?
• DBT, CBT, ACT, CPT if needed
Describe the average day:
• Wake up for vitals at 5:30am, then you could go back to sleep or start hygiene. Smoke break at 7am for those who wanted. They started bringing people to the main building around 7:30 but breakfast wasn’t until 8:15. Then group or free time after breakfast, then a break from 10:15 to 10:45. Snack at 10:45, then group again. Lunch at 12:30. Group after lunch and then free time from 2:15-3:00. Snack at 3:00 then group or sometimes a movie. EDA was always at 4:30-5:15 but I heard they’re doing away with that soon (thank god). Dinner at 5:30, then either a movie or free time until HS snack at 7:45. At 8:30 they would bring us back to the building where the rooms were for meds and vitals before rooms opened for hygiene at 8:45. Lights out at 9:30.
What were meals like?
• 30 minutes for meals, 15 for snacks but snack time wasn’t really timed because the system works like you have to line up at the window to pick your snack so everyone started at various times. 10 minutes to supplement once everyone is done eating.
What sorts of food were available or served?
• They had a wide variety for meals. Snack choices were the same each time, yogurt, cheese, hummus, crackers, granola, granola bars, chips, pretzels, different types of fruit etc.
Did they supplement? How did that system work?
• Yes, but they would always ask if you wanted to try a supplement. It is optional but they do note it if you continue to refuse and then that’s something you talk about with your dietician.
What is the policy of not complying with meals?
• They do tube if you are non compliant with meals and are continuously refusing supplement.
Are you able to eat vegetarian? Vegan?
• Yes
What privileges are allowed?
• Not many. You can earn privileges to zoom call for 15 minutes a day once you get to Level 2, and Level 3 can use their personal cell phone for 30 minutes once a week and the computer for 15 minutes once a week. You have to sign up for these slots in advance.
Does it work on a level system?
• Yes but there are only 3 levels and typically you don’t get to level 3 until you’re about to discharge.
How do you earn privileges?
• Go to groups, complete meals, reduction in SH behaviors and ED behaviors
What sort of groups do they have?
• They’re changing all of the groups to align more with Monte Nido but they had CBT, DBT, ACT, Life Skills, Nutrition Lecture, Nutrition Experiential where you got to prep your food (easy things like salads and sandwiches since we weren’t allowed in the kitchen), Getting Unstuck, Coping Skills.
What was your favorite group?
• I hated groups. Most were lecture based or led by peers which basically just turned into free time.
If applicable: Is the program trauma-informed?
• They say they are but it didn’t feel like it.
What did you like the most?
• The nurses and my dietician
What did you like the least?
• Way too much free time and total lack of support. There were people engaging in behaviors left and right without redirection, staff would get into arguments with patients that would escalate so much that it would send other patients into trauma responses or other harmful behaviors. No table support at all and basically if you weren’t motivated to help yourself, there was no help. They told me that they are a hands off facility and you have to want recovery for yourself but personally if I could hold myself accountable for urges and behaviors then I wouldn’t have needed to get sent to this level of care in the first place.
Would you recommend this program?
• Not at all.
What level of activity or exercise was allowed?
• Evening walks if you were level 2 or 3, access to the pool at level 2 or 3. They had restorative yoga for all levels and an additional yoga group for level 2 and 3s. But people would frequently engage in exercise and pacing within the facility without much redirection. I was redirected a few times by one particular tech who truly cared about us, and once by my dietician. But most staff just let it happen.
What did people do on weekends?
• Not much, weekends were awful and the vast majority of us absolutely dreaded the weekends. You could have visitation every other weekend in the mornings. Sometimes we had equine therapy with the one horse they had on site but it was rare. Just a lot of free time. Saturdays we got to watch a movie in the evening but Sundays were just completely bare.
Do you get to know your weight?
• No but I believe you can if your team determines you are in the right space to know.
If applicable: How fast is the weight gain process?
• Not sure
What was the average length of stay?
• I would say 2-3 months up to 6, although some people left by the 6 week mark. It just depends on how fast you comply with what they’re asking. Many people left AMA while I was there though.
What was the average age range?
• 18-60
How do visits/phone calls work?
• See above
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
• No tech at all except at level 3 where you can check out your phone for 30 min once a week and use the staff computer for 15 minutes once a week. You could use your phone for other things like paying bills or speaking to children but it is very hard to get approval for this privilege and it requires like three people to approve it.
For inpatient/residential: Are you able to go on outings/passes?
• None at all
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
• Yes
See reply for review
What is the current electronics protocol here? It used to be once a week, but apparently it changed very recently, and I need to find out for an adult community member coming from out of state whether they will be able to use their electronics more than once a week to stay in touch with family/friends back home.
When were you there? Dec 2023
• What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Residential
• If applicable: Is it wheelchair accessible? Yes
• How many patients are there on average? 20-28 max
• Does it treat both males and females? If so, is treatment separate or combined?
It is combined treatment.
• If applicable: Do they support the gender identities of transgender and nonbinary people? Yes.
• How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc? Medical doctor 1x/week, psych 1x/week, dietician 1x/week maybe a second check-in, therapist 2x/week
• What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)? DBT/CBT
Describe the average day:
• What were meals like?
Everyone received the same thing. The food was OK.Snacks were better. You choose based on exchanges and they had a lot of options.
• Did they supplement? How did that system work?
Yes. They used Kate Farms.
• What is the policy of not complying with meals?
No caffeinated coffee the following day. Maybe a tube; however, there did not seem to be a specific policy. So many people would not complete.
• Are you able to eat vegetarian? Vegan?
Yes. No vegan.
• What privileges are allowed?
Level 2: Walk, Yoga, FaceTime. Level 3: Walk, Yoga, Facetime/Computer, 30 minutes with your cell phone on Thursdays.
• Does it work on a level system?
See above.
• How do you earn privileges?
Completing without supplement and going to groups/working on assignments. You really have to advocate to your team to level up.
What sort of groups do they have?DBT, Music Therapy, Yoga, Open Art, Ropes
• What was your favorite group?
Music Therapy
• What did you like the most?
The flexibility.
• What did you like the least?
Way too dependent on the clinical director for all decisions and she is extremely busy.
• Would you recommend this program?
If you are incredibly motivated, yes. I wouldn’t recommend it for inpatient; I’m glad I was somewhere else beforehand. Go to Princeton or somewhere that allows you to rest in your bed. People with IVs would be stuck on a couch in nursing all day. Do NOT detox here. I preferred ERC to Rosewood– you have your phone more and can watch TV.
• What level of activity or exercise was allowed?
Yoga/Walk once level 2.
• What did people do on weekends?
Not much.
• Do you get to know your weight? I don’t know.
• If applicable: How fast is the weight gain process? I don’t know.
• What was the average length of stay? Minimum 30 days. The clinical director will try to keep you there as long as possible.
• What was the average age range? The group leaned younger.
• How do visits/phone calls work? 15 min a day
• For inpatient/residential: Are you able to go on outings/passes? No.
• Are there any resources for people who come from out of state/country? They will get you at the airport.
-Review from someone who just discharged from adult residential
so I wanted to do a review on rosewood as i was there for 4 months and experienced a lot there.
This is my 6th treatment center and honestly rosewood ranch helped me more then any other treatment center I’ve been too. I’m recovering for the first time in four years and its because of the amazing staff at rosewood. Yes the program has its ups and downs but the staff are exceptional and I wouldn’t have gotten through a lot of my struggles without them. The food was great and groups were well thought out. Im open to any questions anyone has!
Rosewood review from Anonymous (Adult inpatient/residential):
I was there for 5 days in April/May of this year
Inpatient. to note, there is no seperate programming for residential. You are sleeping with and programming with residential clients. The only difference is how often and who you see as a medical provider.
Yes, there were a few people that needed to be in wheelchairs and they have about 10 of them.
They treat up to 28 clients
They treat all genders and programming is combined. You will not share a room with a male.
The adolescents made a sign about respecting they/them pronouns. I didn’t encounter non binary Individuals but I’d hope it would be respected.
You see the main medical doctor on IP everyday starting at 6am. You see the dietitian 1x a week and the therapist 2x a week for about 30 minutes
3:28
DBT mostly if I had to guess. No therapists are trained in EMDR or other somatic therapies.
Describe the average day:
Once cleared for community you can come to the cafeteria and you are assigned a table of 5 people. They rotate tables every Thursday. You say a type of “grace” and then do a meal check out. Every table has a unique sign out.
The meals were terrible. Imagine middle aged cafeteria lunch ladies and what you might find in an 80s elementary school. Morning and afternoon snacks were the best and you could choose based on your exchanges. You stand in line and the cafeteria worker tells you your exchanges for that snack and you choose. They had all sorts of berries, melons, dried fruits, nuts, nut butters, granola bars, HB eggs, hummus, chips, chex mix, special k, yogurts, cottage cheese
You are supplemented 4oz for more than 50% completion of meals, 8oz for less and 2oz per exchange for snacks
They have no policy. You don’t get coffee the next day if you don’t complete your supplement but are never talked to about it.
You can be vegetarian or vegan but are not allowed 3 dislikes.
None
In the manual they describe a level system but there wasn’t one.
There are no privileges
I liked psychodrama and music therapy
No!!!!!!!
Some of the groups
The clinical director told me this when I came to her with my concerns: “We are a level one acute psychiatric inpatient facility that accepts people that are suicidal, homicidal, actively self harming”
I saw people punch walls, “pass out” have “seizures”, self harm, climb trees. They accept people that are actively psychotic. The clinical director said they are a “hands off” facility, meaning they can’t make people give up their ED.
Absolutely not
Daily walks but people were doing laps around the building, anyway.
Some groups
No
I would imagine not very quick since people aren’t forced to eat or not purge
37 days
18-60s
Visiting every other week. 15 minute phone calls every day on landlines.
You can check out your phone for 30 minutes once a week but sometimes they don’t pay attention to how long you have it.
Nope
There is an aftercare coordinator that will help coordinate care with an OP team.
If someone is positive for COVID you will wear a mask.
Other?
I went to rosewood from April 2022-july2022
And boy was it a time.
I don’t think I would have recovered without rosewood.
I was transferred there from Oliver pyatt (OPC) because I needed inpatient treatment , rosewood took me in a heartbeat and I will forever be thankful for them.
Rosewood is not your typical inpatient, I was able to roam around the property freely and enjoy the nature of the dessert around me. The people there were amazing but there were multiple times when staff had been outwardly disrespecting transfolk and there were many people able to get away with using behaviours (I was one of them but slowly I was able to heal and ween off those behaviours) without this approach I don’t think I could have recovered for myself. If I had been forced outwardly to sit down or not move around there’s no way I would have gotten through it. They basically were like , it’s all up to you , you either choose to get sicker and go to acute or choose to get better. Because of this, you will see a lot of people using behaviours, and little enforcement due to the techs not really having much power over you. It would just hurt you in the long run, and eventually you figured that out for yourself or got transferred to a far more strict and worse facility.
The exchange system was amazing, you were able to chose your own snack from a variety of options, from boiled eggs and hummus to Doritos and cereal. You could take it at your own pace , which I greatly appreciated.
Overall the community is what makes rosewood. I am so thankful for the people I met during my stay, there is not one single person that hasn’t changed who I am. You could sit out in the gazebo and look into the dessert sunset and talk for hours about how you feel. Rosewood just generates a community that is overall recovery focused because at the end of the day , when you chose recovery you were doing it for yourself , not because someone reprimanded/threatened you into doing it. Also optional groups lol! It was truly amazing because it really is ALL up to you!
I recommend rosewood. But if you are a trans individual beware, it is scary the stuff that went down before I left. Even if you aren’t “recovery focused” (I wasn’t when I first went in) it teaches you alot on how to take care of yourself, it’s truly a method that works.
I also want to thank B**** because I met my best friend ever there, I also want to thank the other people that I knew during my time there because I know yall are reading this. I love you guys forever and I hope you know you changed my life.
Are you able to order online? Or do I need to bring enough activities/books to keep me entertained for I don’t know how long haha.
Could someone please do a FULL review of the adult program who has been here recently please? That would be so helpful!
Describe the average day:
Thank you so much!
Describe the average day: vitals at 5:30, breakfast at 7, free time, am snack, then one group before lunch- usually yoga or music dave. lunch is at 11:30, school for an hour- on the week days, on the weekends its free time after lunch, pm snack at 2:15, more free time usually, then dinner at 5 then it was more free time till snack which was at 7:30 then bedrooms opened at 8:30-9:00 pm
**TW**
Do they do drop and pulls for residential tubes or placements?
Hey wondering as I might get sent here, does anyone know if they tube at an IP level for adults? I was trying to figure it out on their website but they’re so vague and just says to talk to the admissions person. When I asked the admissions counselor said no but down below some of the comments say yes.
I was wondering also how they handle allergies? I have a few GI allergies but getting in to see a GI doctor is a pain and has a long waitlist and finding an allergiest isn’t really an option since they’ll refer me to GI.
Is the adolescent program in scottsdale FBT based? Do you pick any of your food or plate it?
Does anybody know what the waitlist looks like for adult residential for both locations?
does anyone know if there is a waitlist right now? also, i submitted an inquiry, they emailed me back and asked for insurance info, then I emailed back with my info and haven’t heard back for 2 days, usually at other places, they get back right away. Is this normal for them? Its a bit disheartening.THANKS!
Does anyone know whether they do single case agreements for out of state medicaid? The options are very poor in my state.
Hi,
does anyone know of Rosewoods current or most recent wait list?
thank you
hi i was just wondering if anyone had any recent reviews and if anyone could answer my questions
When were you there?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
How many patients are there on average?
Describe the average day:
What were meals like? Did they start meal plans very low for people *** restricting? Could you please give me what a full day of eating looks like for someone just coming in? Like what exact meals and snack choices look like????!
What sorts of food were available or served? Also how long did you get to complete meals/snacks?
Did they supplement? How did that system work?
What is the policy of not complying with meals? Can they force a tube there?
Are you able to eat vegetarian?
What privileges are allowed?
How do you earn privileges?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend the program?
What did people do on weekends?
How often could you watch movies? Movies really help my anxiety! Lol
Do you get to know your weight?
How fast is the weight gain process?is it fairly slow? Fast weight gain traumatized me and causes relapse!
What was the average length of stay?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
Has anyone been here recently? I’m supposed to admit on Friday. The last time I was at Rosewood was in 2020. How are groups? How many sessions do you get with providers?
Hi, will they take you if you’re currently on a NG tube? And do they cert?
Will they accept people with “extreme anorexia nervosa” according to the DSM-V? Don’t want to use numbers.
Hello, I am looking into this program as it is in-network, they said they will do case-by-case meal plans for ethical vegans, and will place tubes for weight restoration (supplements or lots of food drives me crazy). I have a few questions for people who have been there.
How do they calculate your ideal body weight that you should meet before leaving? They mentioned the typical “Hamwi” method (X pounds at 5′ plus X pounds for every inch after that), but would that be different for older people? (I’m in my mid 30s.)
What is the average weight of people in residential? [**admin note: when responding please remember that numbers are not allowed on EDTR and will be redacted.] Is everyone very emaciated? I worry about being triggered by this.
How is the food? Is it just cafeteria slop? Do they make you add stuff like butter or fats to random pastries? ([triggering example redacted by admin])
Can you opt out of equine therapy (if they even still do that)?
Looking for a recent review of the residential adult program! Some specific questions I have:
How effective/helpful would you say the program was overall for you?
How accepting were the staff in terms of gender and sexual identity? Did group / therapy explore queer identity / LGBTQ+ topics much?
What were groups like/what types of activities do you do? I’m looking for a varied approach (art, music, movement, animal therapy, etc)
Do you ever have to cook your own food?
What was your experience with the medical team?
What are current COVID restrictions? Are there outings/visitors allowed?
Any other things you think someone going to this facility should be aware of?
Thank you in advance! ?
What is it like there for people admitting with a very low bmi?
When were you there? January 2022
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)? Inpatient
How many patients are there on average? 20-30 patients (4-6 patients per bedroom)
Does it treat both males and females? If so, is treatment separate or combined? Both male and females combined
If applicable: Do they support the gender identities of transgender and nonbinary people? Not sure
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? Medical doctor or nurse practitioner 7 days of the week if inpatient and a few times a week if you are residential; Psychiatrist once or twice a week (inpatient and residential); therapist once a week (inpatient and residential) but less if you are struggling or medically unstable; dietitian once or twice a week (inpatient and residential) and again, less if you are medically unstable.
What is the staff-to-patient ratio? Not sure, but there were a lot more patients than staff
What sort of therapies are used (e.g., DBT, CBT, EMDR, etc.)? DBT and follows EDA (Eating Disorders Anonymous)
Describe the average day:
What were meals like? You sit in the dining room with 4-5 other people at your table, if you are struggling and/or medically unstable you eat by the nurse’s station in a separate building.
What sorts of food were available or served? From what I heard and saw the food wasn’t good and when I was served food it often had hair in it or was wrong for my diet. But foods were stir-fry, yogurt, granola, oatmeal, chicken, pasta, soup, etc. Snacks were things like animal crackers, peanut butter, cottage cheese and fruit, milk, smoothies, etc.
Did they supplement? How did that system work? They give you the amount of supplement (a thick shake-like drink) for the percent or number of exchanges you missed.
What is the policy of not complying with meals? They will isolate you, discuss an NG tube, and/or send you somewhere else.
Are you able to eat vegetarian? I saw some people who were able to be, but my dietitian was pretty against it for me even though I have been most of my life.
What privileges are allowed? Not many, once you are cleared you are able to be with the community and go to groups, books (once cleared by your therapist), 3 15 minute phone calls a day, some computer or iPad privileges, and certain groups.
Does it work on a level system? Yes, but they didn’t discuss or follow it very well.
How do you earn privileges? By being compliant and completing meals.
What sort of groups do they have? EDA, DBT, Art therapy, music therapy,
What was your favorite group? I wasn’t able to go to many groups, only a few, and the people who were able to said groups didn’t happen consistently.
What did you like the most? Some of the nursing and medical staff were really kind and supportive.
What did you like the least? If you are struggling they isolate you from the group and your support (your team) and you have to sit on the couch by the nurse’s station without much to do.
Would you recommend this program? No, I would not recommend this program. I felt there was a lack of structure, from what I heard the food was not good and people’s exchanges and diets were often messed up, there were too many patients at once, not enough staff, and your support is taken away when you need it most. They also say they are equipped to handle medical complications, they are not, and very far away from any hospital, and this made treatment for me very hard.
What level of activity or exercise was allowed? Once you reached a certain level you could go on walks and they say there is a low ropes course, but I never saw anyone do it during my time there.
What did people do on weekends? Some groups, but mainly just hanging out.
Do you get to know your weight? No
How fast is the weight gain process? Not sure
What was the average length of stay? 1-3 months but many people left AMA
What was the average age range? 18-60
How do visits/phone calls work? No visits with COVID while I was there. Phone privileges are 15-minute phone calls.
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? No electronics
For inpatient/residential: Are you able to go out on passes? Not with COVID
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Unsure because they sent me somewhere else.
Hey I’m really hoping someone cam answer my questions. I was just accepted but am terrified!
When were you there?
What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
How many patients are there on average?
Describe the average day:
What were meals like? Did they start meal plans very low for people heavily restricting? Could you please give me what a full day of eating looks like for someone just coming in? Like what exact meals and snack choices look like????!
What sorts of food were available or served? Also how long did you get to complete meals/snacks?
Did they supplement? How did that system work?
What is the policy of not complying with meals? Can they force a tube there?
Are you able to eat vegetarian?
What privileges are allowed?
How do you earn privileges?
What sort of groups do they have?
What was your favorite group?
What did you like the most?
What did you like the least?
Would you recommend the program?
What did people do on weekends?
How often could you watch movies? Movies really help my anxiety! Lol
Do you get to know your weight?
How fast is the weight gain process?is it fairly slow? Fast weight gain traumatized me and causes relapse!
What was the average length of stay?
What was the average age range?
How do visits/phone calls work?
What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)?
Hi. I’m looking into admitting into Rosewood and had an important question about their meal plans. In terms of someone who has been HEAVILY restricting, what does a starting meal plan look like. Specifically what would a full day of eating look like. Including both meals and snacks.
I dont want to go to a place where the meal plan is extremely aggressive.
Specific examples would be greatly appreciated :)!!!!
I’m just really nervous.
Also what was your guys experience there. And how are they with non compliance of the meal plan?
Any recent reviews? Do they do holds/ certifications? How are the meals? Groups? Other things? Any recent reviews?
Does anyone have a current review/information about Rosewood Ranch (adult inpatient/residential)? I am possibly going there in a week or two and was just wanted to get more information/hear people’s experiences. Thank you.
Has anyone had a positive experience here? I spoke with admissions and they have quite a few openings, Which made me a little bit nervous.Are the dietitians willing to work with you? I have a very big issue with the supplementation because of my own personal issues and may need to substitute for something other than a traditional supplement. I am pretty sure I will be getting supplementation as I have weight to gain.Has anyone had experience with this ? I also know that electronics are strictly forbidden. I would need to be able to check my email just on a biweekly basis. I know you need permission from a therapist. Is it like pulling teeth to get access to your electronic devices? Or are they generally OK with that? Thank you so much for any input.
I went here in September 2020 and it was horrible. I don’t know how helpful this will be because it’s mostly talking about their dual substance and eating aspects but I hope someone can read this. I went impatient because on top of my eating disorder I was having a lot of GI issues and I needed to detox off of substances. They told me over the phone how great their substance abuse and dual program was, but they wouldn’t answer specific questions. My admissions coordinator would always say she would get back to me and then never did. By the time my flight came around she hadn’t answered my questions about how their detox protocol is and I was so desperate so I just went.
I quickly found out she didn’t answer me because she didn’t want to tell me that it was cold turkey, not medication assisted like every other detox I’ve been to. I was coming off of opiates and if anyone knows about that withdrawal vomiting is a main symptom, I’m normally not able to keep any food down for the first 11 days unless I’m given medication assisted treatment. They were so happy to tell me they “allowed me bed rest privileges” because I was so sick as if it was a reward. But they obviously had no idea what they were doing. As a result of no medication I wound up vomiting at least six times a day because they would force me to eat or take a supplement. Most of the time it would be on the floor because they had a rule that you can’t use the garbage cans and obviously the bathrooms were locked and they wouldn’t unlock them fast enough.
In terms of general treatment and my first week I only had very brief appointments with a doctor, therapist, dietitian, and psychiatrist. I understand I was sick but I needed more things to be explained to me. There was really no mental help. I wound up leaving after 7 days and I don’t recommend going there to anyone.
I was there in 2014, but it looks like I’m probably going back as they are currently the only program that is likely an option. Does anyone have an updated review? Or know if it’s changed much since then? I heard they have a new medical director.
I was hoping to see if anyone knew if Rosewood can force feeding tubes if patients are not compliant with meals or is it voluntary?
when were you there?
how often do you meet with the medical doctor, your individual therapist, the nutritionist?
what therapies do they use most (DBT, CBT, IFS, EMDR, nature therapy, massage, acupuncture, reiki….?)
what types of groups were there?
was it all group based/ any individual sessions? do they involve family?
what were meals like..
what kind of food/brands?
how was it served (serve yourself buffet style, plated for you)
was there a chef? like some places you make your own breakfast and snacks and then a chef does lunch and dinner
how were the meals decided
exchange system used?
did they supplement?
is there a level system?
did you feel like you were treated well/listened to?
is there phone/computer rules?
did a lot of people come from different states?
php housing available? prices? laundry?
Does anyone have any recent reviews? Is the program at all similar to Monte Nido? I believe they are affiliated with the company, and wanted to know if a similar approach is used?
When were you there? August 2020
How many patients on average? 20??
Treat both males and females? Yes
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? – You see the psychiatrist and doctor depending on your level of care, dietitian once per week, and therapist twice with 1 individual and 1 family
Staff to patient ratio? Around 1:5
What sorts of therapies are used? Mostly DBT/CBT
What were meals like? 30 mins for meals and 15 mins for snacks. We said a weird recovery prayer before meals (more focused on recovery rather than specifically religious) and after you discussed hunger/fullness, emotions, behaviors. Then each person did affirmations and the whole table would repeat it back (ex. I say “I am brave” and the table responds “Yes you are”). It was horribly awkward.
What sorts of foods were available or served? Decent variety and seemed pretty healthy imo. You could pick snacks and did have some choices for meals. You don’t do any of your own prep. They have a kitchen beside the dining room area with a big cafeteria type window where you go down the line and they serve you.
Did they supplement? How did that system work? Yes and the amount depended on what % of the meal/snack you completed.
What is the policy of not complying with meals? At breakfast, you would lose your morning coffee. They also will do feeding tubes after a certain point or send you somewhere else.
Are you able to be a vegetarian? Yes
What privileges are allowed/how do you earn privileges? Phone calls on the house phone, laptop time, walks, pool time. It would depend on your compliance
Does it work on a level system? Yes they had 3 levels but I never progressed past 1 so I’m not sure what it all included
What did you like the most? My therapist was great
What did you like the least? I spent most of my time on the couch by the nursing station because I wasn’t allowed to go to the main building where meals and groups take place. They are very strict on meal plan completion and will seclude you from everyone else if you are struggling.
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Would you recommend this program? Absolutely not. For calling themselves an inpatient facility, they are not good at actually treating your medical/psychiatric concerns.
What did people do on weekends? Lots of boring free time with no programming
Do you get to know your weight? No
How fast is the weight gain process? I believe 2-3 lbs per week
What was the average length of stay? I think around 6 weeks
What is the electronics policy? You can’t have any of your own devices. They have a couple of house phones you can sign up for 15 minute slots during phone time. There was also a laptop you could get approved by your therapist to sign up to use.
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? I’m not sure because I left early
When were you there? 2017, adolescent unit
How many patients on average? 10-15, but probably more on the adult unit
Treat both males and females? Yes, and treatment was coed except males and females wouldn’t be assigned the same room
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? – Psychiatrist and doctor depended on your level of care (inpatient, residential, and “php” were all combined), dietitian once a week, 1 individual and 1 family therapy session a week
Staff to patient ratio? Around 1:5
What sorts of therapies are used? Mostly DBT/CBT, EMDR was available but I did not need it
What were meals like? 30 mins for meals and 15 mins for snacks. We said grace at the beginning(stuff to do with mindfulness and being thankful, not religious) and at the end we discussed hunger and satiety, emotions, behaviors, etc. Staff got a plate of the same food to eat alongside us which was helpful
What sorts of foods were available or served? The food was pretty healthy and balanced, like oatmeal, cereal, sandwiches, salads with protein and dressing, salmon with potatoes and vegetables. In the afternoons we picked our snacks and we had “continental breakfast” once a week. Desserts 2x/week. Some nights if you finished HS snack you could have hot chocolate or tea.
Did they supplement? How did that system work? Supplement was based on meal completion (eg 25% completion = 6 oz supplement, 75%= 2 oz supplement). If you needed to gain they generally served you the same amount of food you would eat on maintenance then add supplement as part of your meal plan.
What is the policy of not complying with meals? Eventually those who weren’t complying would get tubed, but it depended on how much they were completing on average and what their medical situation was.
Are you able to be a vegetarian? For some patients, but if there was so much as a thought that it was an eating disorder related choice you wouldn’t be allowed
What privileges are allowed/how do you earn privileges? Phone calls were allowed for everyone except special cases, walks, pool, tai chi, and equine therapy were based on your weight and meal compliance
Does it work on a level system? Everyone started at level 1, level 2 could normally be reached within a week as long as you were compliant. Level 3 required exceptional behavior and writing a letter to your treatment team, and you got additional privileges like books and going outside whenever you want
What did you like the most? Most of the staff and treatment team were incredibly kind and caring.
What did you like the least? The community could be very toxic, which is to some degree inevitable when you put 10 teenage girls with eating disorders together, but some practices in the facility didn’t help. For example, everyone had to do a “first step” and “life story” which involved listing off every single ED symptom you’ve had to the community, and many of the books they offered for check out contained detailed descriptions of eating disorder behaviors (non-ED related books were not allowed until level 3)
Would you recommend this program? I would say it’s a good program, but you get out what you put in. You could actively engage in treatment and develop tools to cope with the triggers and leave a lot better- or you could feed off the negative aspects of the community and leave with more behaviors than you came in with.
What did people do on weekends? Most therapists don’t work weekends so there’s mostly free time and a few activities organized by staff
Do you get to know your weight? Depends on the patient
How fast is the weight gain process? 2-3 lbs per week
What was the average length of stay? 2 months
What is the electronics policy? Absolutely no electronics when I was there, we got a phone call every night and visitation every week. However for coronavirus I heard they are giving electronics time in lieu of visitation
What kind of aftercare do they provide? Do they help you set up an outpatient treatment team? Most patients were referred to an IOP or PHP, for people that didn’t have one near their home they helped connect them with an outpatient team
Were they reasonable with weight projections / goals?
Rosewood Medical Center is by far the worst treatment Center I have ever been to. I have been there 2 times (the second time I pleaded to go somewhere else but was forced there)…
First off, my nutritionist was a very young individual (will not name names) who was just out of college. He had no previous eating disorder treatment experience except that he HAD an eating disorder and was able to “cure” himself on his own.
Second, My therapist continued to lie to me. She promised me that she would give me the threatening emails my parents were sending and then when I requested them she would not give them up. She also provided me with no help at all except to make me feel more alone and vulnerable. She made many promises to me then did not deliver. Also she sent someone who dropped a huge ball on me right before I was about to leave and when I tried to talk to her about it, she refused to open her door to talk to me like a coward.
Third, the kitchen staff has no idea what they are doing. They had no knowledge of exchanges and continuously messed up. I was missing a protein on my plate on one meal and when I asked about it, the kitchen staff member replied that my protein was the asparagus! There were many other instances like this and portion sizes continued to change. Also, my first stay they allowed 3 dislikes and when I went this passed time you have none. And unlike other facilities, you have no choice whatsoever of your meals. Other places I have been to give you AT LEAST 2 options.
Now with the “equine therapy,” the horses were basically there just for show. We got no time with them whatsoever. The obstacle course never happened either and even if it did, you had to be at your goal weight to participate (many people get discharged once they get to their goal weight). The first time I was there you only had to be at a certain percentage at which was safe to participate. This allowed more than 1 or 2 people to participate. It was the same for the walks this most recent time. My first stay there, I was able to participate in walks all the time, and this last time when my weight was actually higher, I still never once got to participate (only like 2 people were cleared, ridiculous).
Now, there was one therapist there that actually cared about the patients. I doubt he is still there though but I remember every one of us would go to him for the honest truth because no one else told us anything. BE WARNED….. If you decide to go to Rosewood, the minute they take your things you lose ALL FREE WILL. Many people I was there with were lied to, told anything they wanted to hear over the phone, and then once you get there they do whatever they want to you. All they care about is keeping you there as long as possible. They allow you very little time to communicate with the outside world (3 phone calls, 3x/week for 5 minutes as I recall, could be longer though). You are not allowed to go to your room from 8am until 9pm. You are constantly watched. The nurses treat you like crap. They don’t give you any info on your treatment plan and give you no involvement in your recovery (even if you are over 18).
I was in the Marine Corps. and I was treated better in bootcamp than how they treated me here. I have been to other facilities and this one is BY FAR THE WORST!
Any recent feedback I could get on Rosewood?? Much appreciated
WHEN WERE YOU THERE: Early 2017 for around 6 weeks.
DESCRIBE THE AVERAGE DAY: The comprehensive review covers this well. On Fridays and Saturdays you have movie nights.
WHAT WERE THE MEALS LIKE?: Ehh. The food was okay but not great. A lot of people had mix-ups in their mealplans while I was there, and this was compounded by the fact there was no head dietitian- they were in a transition state so a lot of things got miscommunicated. Personally, I felt hungry a lot of the time… and this is coming from someone with a restrictive eating disorder. In community (which you go to as long as you aren’t too medically unstable) you sit at a table with 4-5 other people and a staff member. You don’t get to choose where you sit, they like to mix people up. They serve your food on your plate for you. They have desserts twice a week.
KIND OF FOOD AVAILABLE: A variety of food, but like I said, not that great. They do honor veganism/vegetarianism. You get three dislikes.
SUPPLEMENTS: They use Resource, which I wasn’t a fan of, but they do proportion it based on the amount you left, which I liked.
PRIVILEGES. Not many, honestly. You can have coffee/tea after breakfast (with one sugar/one creamer if you want- they are very strict on only having one), after dessert challenges, and a few nights a week after HS snack (you can have hot chocolate at this one) as long as you finish 100%.
LEVEL SYSTEM: You start off staying in Sonoran, which isn’t fun because it is very isolated. Once you are medically cleared, you can go up to community. You talk to your nutritionist about what activities you can do. Normally people start out with Equine, then Tai Chi, then yoga, then walks.
GROUPS: Covered in the comprehensive review. My favorite were the primary groups, where you meet with your therapist and just his/her clients. This is where you share your life story/process things.
WHAT I LIKED THE MOST: A lot of the staff were awesome. One of the psych nurses in particular I really bonded with. I also really liked my therapist. She was very kind to me. I really liked the animals too. The movement group (which was basically dancing) was super awesome.
WHAT I LIKED THE LEAST: A lot. Some of the staff were really…. not awesome. I didn’t find the AA/EDA/CoDA groups helpful, as they were peer-led and inconsistent. I had issues with mealplan mix-ups and meds being dispensed incorrectly. The community was VERY toxic while I was there, and extremely competitive and negative.
WOULD I RECOMMEND THIS PROGRAM: Personally, no.
LEVEL OF ACTIVITY ALLOWED: You have to be cleared, but as long as you are, you can do Equine (which I loved- Cheryl is amazing), Tai Chi (which I did not love), yoga (the instructor is really sweet), and walks. You can swim in the summer but the movement is limited.
WHAT DO YOU DO ON WEEKENDS: Same as during the week, really.
HOW FAST IS THE WEIGHT GAIN: Not sure.
DO YOU GET TO KNOW YOUR WEIGHT?: No, they are completely blind.
AVERAGE LENGTH OF STAY: It really varied. I knew some people who stayed for a couple of weeks before their insurance cut out, I knew one girl was there for several months. It depends.
AGES: They have an adolescent unit, not sure of the ages- they keep the adults completely separate.
The Rosewood Centers (Ranch and Capri) were the most awful experiences I have ever had with a treatment center. In 2009, I was 18 and had just graduated from high school. It was my very first time in treatment. I was emotionally, mentally and verbally abused there. The techs were physically abusive (one made my friend eat her own vomit at the dinner table because her acid reflux was acting up). I left there with even more trauma than when I came in and relapsed right away. 2 years later, I had to enter inpatient again and I was terrified. I thought every treatment center would be exactly like Rosewood. Even though it’s 2016 now, I still battle my PTSD on a daily basis. They forced me to be there when my insurance cut out, leaving it up to my parents to pay completely out of pocket. I would call my parents begging to come home because of the abuse. I would definitely NOT recommend Rosewood.
Anybody have any recent (2016) reviews? Thanks so much!
I had a very similar experience to the person who wrote the “comprehensive review.”
I was medically very compromised when I went there, and was having a difficult time behaviorally and emotionally before I left. I went from the medical hospital and my treatment team and family and I believed I was going to the residential program. To my surprise, I was taken to Capri, the PHP. At first I was upset. If you have seen the website, it is not that building. It is not anywhere on the site. It is basically a motel that the owners walked away from years ago, and Rosewood moved into, and did nothing to- it is a disgusting, dark, and dirty, not what you would consider a “healing environment.” If you have OCD or are particular about orderliness, worry about food prep, handling, quality, do not come here! But I somewhat got over my shock when my anorexic mind took over and I learned that it is self-serve and here at Capri, you have to be completely self-motivated, which I was not- I needed more support, hence why I was going to residential. But they placed me at PHP… I told them I thought I needed to be at residential. My parents called and my doctors called. They said no, I would be fine. I was not. After a week, they moved me. At Rosewood things were still shaky. I was in the observation room, where you stay until you are more medically stable. (I ended up being in there my whole stay- ironically, they had insisted I was fine enough to be at PHP- without their doing a medical exam and going against my doctor who HAD done a medical exam the day before I left and had said I needed more care-, but when they moved me realized I needed to stay under obs… are you getting how poorly this place was run?) So at the residential I started care with one therapist and she seemed okay, and she really dove right into my trauma history and she disclosed much of hers. It became very intense. Then one day I fainted, so I was put on bedrest. That day, my therapist went into the center and said her good-byes and left- but I was in the observation room and so I ddi not have any closure. After all of that, I just never saw her again, never said good-bye, no explanation. And the next day met someone new I was supposed to just start over with, again (3rd time now in under 3 weeks, since I was placed at PHP, then the next therapist abruptly left!) My health was still not stable, and I fainted again. My doctor at home who had requested my chart told me later that the director had written that I “supposedly” fainted. The director thought I faked it! It had happened during the weigh ins both times, when we were wearing those paper thin gowns, with nothing underneath (though I usually would sneak something anyway because I am shy about that stuff)- and she thought I was pretending to pass out! That I would fall to a concrete floor and risk my head getting cracked (it has), and myself getting exposed (i heard i did- but someone covered me), and apparently making weird noises when i started to get up, and somehow managed to crash my blood pressure and heart rate, but faked that, right? Libby thought this all- I really do not understand how her mind works. I do not know why she says the things she does about people, or why she treats people, the clients, the way she does, but it really does her and the clients a disservice. More than that, it is very harmful. It is undermining and can interfere with our ability to get better and even to get treatment. It was very clear that I was not getting better there. I began asking to get transferred. People were leaving every day. Most of us knew it was not good treatment. There was a group of about 8 of 25 that liked it, and were doing okay, and were like the bullies of high school,and the staff were kind of cheering them on and supporting their mistreatment of the rest. It was very odd. I do not think there is a place for that in treatment- for divisiveness and CLIENT splitting! I asked to leave, and finally Libby came up to me one day and said mid-day, in front of everyone, not calling me to her office, just in the middle of the lounge room during break, you have to leave now. What!? In an hour. Your insurance is cutting you off because you are not trying. I asked what does that mean? How would they gauge that? She said it was because I was not eating, I had eaten less than 50% of my food still, and I was not participating in therapy. Basically, she summed up, I am not compliant. I said she was wrong- I had eaten all of my food for that entire week, which shows improvement, and I had gone and engaged in all of the therapy and had done my autobiography in group, and on and on. She said that the notes do not show that. I said then ask the clients- But she said no. She has already told insurance. She said I have one more chance. Insurance said I could stay there and try again, or I had to leave right now. I was certainly not going to stay where she was manipulating my efforts and telling my insurance lies. So I left. The program says they pay for your transportation, but apparently if you leave before they want you to, they do not. It is about $125 to the airport. And there is 1 flight a day to most places, so you get to stay overnight in the airport once Libby kicks you out. Libby pulled the same thing on someone else right before me. She took her $125 cab alone, just as I was about to be ambushed by Libby- sneaky. If Libby had told us at the same time, we could have gone together… I was discharged from here directly to a local hospital for stabilization. When that hospital tried to transfer me to another residential, we learned that Libby had told my insurance that I was untreatable. I was unwilling to recover, things that were not true and things I had not said. What she told them had convinced them to stop covering anymore treatment. For a while, my insurance was able to refuse to cover any treatment, citing Libby’s assessment. She severely interfered with my access to care. That is incredibly dangerous. For that reason, her willingness to be so duplicitous, to try to stop someone from being able to get treatment- if it is not at her center (because she did tell blue shield that i should have another chance at rosewood–) that is so heinous. Do not go here. If it is not a fit, you risk the chance that Libby will interfere with you or your family member’s ability to get treated anywhere else! also, the woman who owns this place has no involvement though she claims to and is all over the site and you speak with her a bit pre-admission. the whole time i was there, i never saw her at either house. her son is there quite a bit but he has absolutely no understanding or awareness of eating disorders or their treatment and is quite dense about mental health. i am unsure as to why they became involved in this field.
I posted this comment 18 months ago, how is it still awaiting moderation? How biased is this site?
JUST DON’T! recalcitrant rates are high… the staff is 30 years behind in treatment skill. busniess department is completely dishonest. horrible experience. can NOT reccomend. hokey and full of woo.
I would also really appreciate a recent review as I’m considering the program but have heard a lot of mixed things. Also, what therapeutic approach do they primarily use (i.e. CBT, DBT, ACT, etc.)? Anything recent would be super helpful!
I am seriously considering going to Rosewood, and for me it will be a international trip. I am from Perth, Western Australia and we have no residential treatment in all of Australia. I am a male suffer for over 12 years, so I am very willing to change and finally kick ED in the butt. Any of the latest information and advice on what to expect p, or tips on how to make the most out of the admission, please contact me
Rosewood Ranch saved my life. You must look past some of the negative reviews on here and ask yourself why you are going to treatment in the first place. i was inpatient at the ranch for 6 months. yes SIX MONTHS of inpatient. i was extremely ill upon entering. ALthough i admitted myself voluntarily, i freaked out after a couple days and wanted nothing more than to leave. THe staff was amazing. My therapist was my angel sent from God. As i got more adjusted into the program, i calmed down. i am so THANKFUL i didnt run away and give up. Its not easy. its the hardest dang thing i have ever done. I was also quite the unruly patient, but they never gave up on me. i truly feel to this very day that the staff at rosewood cares about me. I got tons of individual time if i needed it. You have to ask for it. I asked for it. Use your voice and ask for what you need. ALso once you leave the program, they have an alumni support team and a great community of fellow “grads” to help you daily. Rreally, the alumni support is fantastic! and even tho a lot of it is just online, its free and invaluable.
Go to rosewood!! change your life!!
No treatment center is perfect. But coming from someone who has been several different places before Rosewood, I highly recommend it. If you are expecting to go into treatment and have it be easy and/or perfect, you will be disappointed no matter where you go. Recovery is HARD WORK!! I never cried more in my life than the 6 weeks I was there, but you know what?!? It was exactly what I needed. I met friends there that I will have for life. Two friends I met there ended up coming to my wedding, with one friend being the officiant. I am so thankful for the amazing people I met there. I believe with all my heart that I would not be alive today if I had not gone. It was emotional, scary, and overwhelming, but now, six months after discharge, I know it was all worth it.
I went to rosewood in 2007 and 2011. They saved my life. I have been in recovery now almost three years now and if it weren’t for the amazing staff and program I would not be living today. Recovery isn’t about where you go to treatment it’s about surrender and willingness, two things you need in order to fully recover. The rosewood program is always making changes to benefit the clients and I go back to speak to show that the program can and does work if you do the work. They have the best support with alumni after care and everything you need to succeed. I highly recommend rosewood. And If You Have Anything Negative To Say Its Probably Because You Were Fighting Within Yourself To Give It A Chances And You werent Willing To Trust The Treatment team.
I was at Rosewood from July to August of 2013. I found their Residential program to be beneficial to me. I think the difference for me and Rosewood is that I actually wanted to be there and I wanted to get better I was 18, the youngest and admitted myself. I was willing to do what I had to do in order to get myself there. That’s what makes the difference. If you want to get better, then come to Rosewood. You have to be able to be honest with your team while there.
The admission process actually gave me a lot of comfort prior to my admit day. I had never been to treatment before and had NO idea what to expect. Although some people may disagree, I really do think that Rosewood does the best they can to work with your insurance. In my case, I had great benefits. However, when my insurance gave me the boot, Rosewood’s IOP program did their best to convince me to come to A New Journey. I took the time instead to start my freshman year at college.
When you arrive: You are placed separate from the community for extra support observation. This is for their programming and your housing. You still live in the same building as the rest of the community, but are placed with others who are also needing observation and extra support or medical stability. They do this while they finish your intake process and set up your treatment team. You didn’t do much. Except eat meals down in housing and not in the clinical building and get to know the other new admits, you also got to just relax. They search your luggage and take things for your contraband box, which are a box of items that you use on a daily basis, but could be potentially dangerous to you.. for self harm reasons. The items you can’t have are kept in storage until you leave. This includes your electronics. No cell phone, laptop etc..
In community: They run the same programming on a weekly basis. You are expected to eat 100 percent of your meals and snacks there or you will be supplemented for the percentage you did not eat. You are weighed on a daily basis to monitor your meal plan and overall health. You do not get to see this number and they will not tell you what that number is. You are expected to go to all groups. Some groups were nutrition. meal planning, body image, and community meetings. Some activities were earned depending on what level you were on and how physically stable you are. Dessert challenges are held twice a week. Mondays and Thursdays. You could earn a decaf coffee or tea if you finished your breakfast. You could also earn decaf coffee, tea or hot chocolate on hot drink night, if you finished your HR (hour before rest) snack. They also offer morning activities which you went to with your group. Such as morning walk, horse therapy, or ropes and pool. Again, these are also earned based on the level system.
Treatment: If you are there on an IP basis you see a psychiatrist daily, if Residential, once a week. This is the only factor between the two program levels. All programing is still the same. You meet with your nutritionist and therapist individually once a week. Primary group is part of the daily programming, a.ka. group therapy. The therapist for group and individual is the same. You can discuss your meal plan with your RD and they were usually pretty good at working with you, although they do push you. You get 3 dislikes. Choose wisely. You cannot change them. Make sure you truly don’t like them. You are able to request to meet with any team members via written request at anytime. You are expected do assigned therapy assignments and worksheets. The more honest you are, the more they can help you and the less time you waste. You’re here to get better , not screw around. If you have a problem with a client/ staff member there, then talk about it. They use a 12 step basis CBT, and DBT. They also have a relapse prevention group you attend.
The day started at 6:30 for vitals and ended around 10pm when you got your night medications. You get ready for the day and sign out items individually from your contraband box and then sign them back in. They can be out for only half an hour.
Extra: You will need to buy a phone card, you can buy this prior or in the bookstore. You can buy essentials there as well. so bring spending money or your bank card. They will hold onto that for you. You get 3- 15 mins phone passes to use during the week. Your therapist signs off on these. You have some down time after meals, as to prevent behaviors. This is monitoring and it can be boring, so bring stuff to do, like a journal or crafty things. They have a back table with crafts on it, and places to sit and do assignments. They have a ping pong table as well. In order to have your one on one meetings with your team members, you get pulled out of programming. I didn’t really like that.
You are not allowed to flush on your own in the clinical building. In your room, you are allowed to. You share a room with 2 or 3 three other girls and share a bathroom. You have your own closet and draw space for your belongings. You flush unless on observation, in which case you have to leave the DO (direct observation) bathroom door open a little.
The food is really healthy for the most part . Some of the foods are expected to be hard to eat. Processing your thoughts and feelings happens after every meal and is recorded by the staff member sitting at the table with you They take note of any behaviors you use during a meal and it gets recorded. 3 condiments per meal only and one glass of water. If supplemented, you have 5 mins to drink your portion or it goes down as a refusal and is recorded. Don’t try bargaining with the kitchen, it doesn’t work. Vegetarian is an option.
Friday night is always the night they play a movie, you vote on this in community meeting.
Even though its AZ, I spent a lot of time indoors in groups and wore a lot of sweats and hoodies because I was cold. Drink water, because it was hot when you went between buildings.
Rosewood Ranch helped get me back to the state of life I was meant to be living in. The alumni coordinator Shannon runs an excellent FaceBook group which is has been super helpful! Rosewood has its flaws, but so does every rehab center. If you WANT to get better and are willing to do what it takes to be honest, then Rosewood is a great place for you!
Any questions? Please ask them!
ROSEWOOD IS AMAZING! I was there for 3 months, and they completely saved me. Seriously, I went in there suicidal and dying, and I came out at maintenance weight with more good days than bad. I am doing SO well now, and it’s all thanks to Rosewood.
Rosewood saved my life. Unfortunately some people do not come in wanting the help. They want to revel in their sickness and use any facility as their excuse as to why they didn’t recover. The truth is this place is amazing
They bent over backwards to help me. But u have to want it. It won’t just be handed to you. Work for it. Ed sucks…life is amazing. Don’t listen to those reviews…they are lies. Recovery is worth it. You are worth it.
Rosewood saved my life. I understand that everyone has different experiences but if you are willing and ready to surrender then you will find recovery. I was not willing when I first got there but then I decided to trust the professionals and my life today is better than I could have ever imagined.
I would not recommend rosewood ranch php program to anyone. withe the lack of knowledge from the dietitian. to the horrible setting of being at a run down hotel, to only one staff members there at most times. to the making your own meals in s small kitchen with two stoves, fighting to make your own meal on time. to no staff watching for ed behaviors during meals, to the fact that your mostly by yourself, running your groups on your own.
When were you there: May 2013-August 2013
How many patients on average? at the ranch, the maximum is 28, and it’s usually around that.
Does it treat both males and females? If so, is treatment separate or combined. Both male and female, combined.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? You see a medical doctor when requested after the first week or so. Psych depends on your needs/insurance- I saw one every weekday, because I was on meds, but some people only saw him once a week. Therapist is once a week, dietitian is once a week.
What sort of therapies are used? (DBT, CBT, EMDR) etc? DBT.
Describe the average day:
5:45-7 vitals/weights
7 walk if you are cleared for it
7:45-8:15 breakfast
8:30 bookstore (weekdays)
9-10 group
10:30 snack
10:45 group
12:30-1:15 lunch
1:30-3 (5 days/week) process group, (2 days/week a week) pool/art
3-3:15 snack
3:45-4:30 group
4:30-5:30 free time
5:30-6:15 dinner
6:15-7 free time
7-8- 12 step meeting or movie on weekends
8:15- HS snack
8:30ish free time
9:30 meds/hygiene
10:30 lights out
What were meals like? meals were pretty good for treatment, they make everything there, and it’s considerably “healthy” but they definitely challenge you. you process for like 15 minutes after every meal, and a tech sits at the tables with you to monitor the conversation for triggering topics/comments, or ED behaviors/rituals. we played a LOT of games, but thats not really different than most tx centers… also during process you have to say affirmations, and the whole table will affirm you.
What sorts of food were available or served? It really varies quite a lot- I think it’s a three or four week rotation though. Breakfast was cereal once a week, oatmeal once a week, toast/eggs, granola parfaits, etc. Lunches were sandwiches/wraps, entree salads once a week, sometimes burritos, I can’t remember some of the other options… Dinner examples would be- QUINOA (soo often) or rice or pasta or bread with a protein like meat, fish, or tofu/beans for vegetarians, and a vegetable. Twice a week we would have dessert, one day at lunch, one at dinner. It was considered part of the meal, therefore not optional, and they give you an extra 15 minutes to eat it, but it is served with the meal. It was homemade cookies, ice cream, cake/pie, lemon bars… Also you can have 3 dislikes, aside from that you don’t really have any choice of what you eat.
Did they supplement? How did that system work? If you don’t finish your meal, even a bite or two, they give you supplement equivalent to the amount you left. You have 10 minutes I think to finish it. And if you are on weight gain, you are given a supplement at snacks, or if you want, at meals. But you can also ask your dietitian to have your increase in food if you don’t want supplements added. also they DO tube if necessary.
What is the policy of not complying with meals? Supplements, but if it is a reoccurring behavior or you are not eating a lot, they will send you to the higher level of supervision where you don’t go to groups and basically sit around all day doing absolutely nothing.
Are you able to be a vegetarian? Yes.
What privelages are allowed? You get three phone calls a week, you can get walks approved by your dietitian, and if you are completing your meals and are a positive and active member of the community you can be put on “back table” which means you sit at a table with no staff supervision. And you can also be elected “mayor”.
Does it work on a level system? There is only really Sonoran, which you stay your first few days until your team decides you are ready/medically stable enough to go to the main community and participate in groups.
What sort of groups do they have? Music therapy, art therapy, DBT, equine, Ropes course, Psychodrama, Yoga, Tai chi, Spirituality, Relapse prevention, nutrition, meal planning, addictions, pool, primary.
What was your favorite group? Music therapy! or addictions.
What did you like the most? The dietitians are amazing, and I loved how community oriented the program was.
What did you like the least? I felt like they didn’t adequately address ED behaviors, people got away with a lot and we could confront them as a community but they didn’t really do much about it. Also there were a few therapists who weren’t very good.
Would you recommend this program? If you are motivated, don’t need acute medical attention, and open to the idea of a 12 step program, then yes.
What level of activity or exercise was allowed? 15 minute walks daily. not much at all.
What did people do on weekends? there were groups, and more free time.
Do you get to know your weight? NO.
How fast is the weight gain process? Not too sure, but slower than most IP programs. maybe 1-2 lbs/ week?
What was the average length of stay? it depended, but usually 1-2 months.
What was the average age range? 18+