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Timberline Knolls – CLOSING
- July 1, 2012
- Adolescent, Adult, Christian Counseling, Illinois, IOP/PHP, Residential, USA Treatment Center
- 94
Timberline Knolls will be closing on Feb 14, 2025. I got an email through the alumni program today.
FULL RECENT REVIEW (ADULT RESIDENTIAL):
Here is my review from TK, it’s taken me a while to fully process my experience & I thought maybe my experience wouldn’t apply because my primary focus while there was on depression/si, but I was on the ed-track due to my ed history so I was on pretty much the same protocol as other ed patients there. I arranged the typical template in a way that made sense to me so that my responses blended better, but I hope it’s not too disorienting. Also, I wrote it all out and it’s super long – but I really want to help people know more info before they go as I felt like the website and other reviews didn’t go as into detail about things I would’ve liked to know. I’ve broken it into a few sections for convenience otherwise it’s an extremely long comment.
Pt1:
General info:
• When were you there?
• Oct 18-Nov 17, 2023. 30 days.
• What was the average length of stay?
• They have a 30-day minimum stay for res. I was not told this during admissions. I would say the average stay is more like 6-7 weeks to multiple months depending on the individual. Some people were able to leave earlier on a 72-hour-notice (which requires signatures and aftercare set up), but it seemed that only those who didn’t come in with any safety concerns (like primary ed/ocd/anxiety patients) were able to do this. Otherwise they told me (who came in with safety concerns but found the environment unhelpful for my ed after a couple weeks) that if I tried to do this then they would send me inpatient and when I came back my 30 days would restart.
• What level(s) of care did you do (e.g., inpatient, residential, PHP, IOP)?
• Residential. All residential lodges are in one area (a neighborhood in Lemont, IL) and named after trees. There are currently 3 adult lodges (Willow and Pine are meant for mh/ed primary and Maple is for primary for co-occurring substance and mh/ed) and I believe 1-2 adolescent lodges (Oak and Sequoia I think). I was on Willow and I believe it is supposed to be similar to Pine, but each lodge has an individual lodge director that can determine the vibe of the lodge (along with the staff and patients in each lodge). They are short-staffed overall, but some lodges more so than others which can also be more noticeable. I know that Pine did some groups in the evening that Willow didn’t do. They also offer PHP in Oakland Park, IL. They will encourage you to do it as a step down. It has programming M-F and housing is available. I cannot speak to this much as I didn’t do it.
• How many patients are there on average?
• I think there were 32-36 beds in Willow – I think we usually had around 26-30 people, though I can’t remember as it was big enough that I couldn’t really determine the exact number. I believe that is the same for most other lodges.For accommodations:Willow had one single room (reserved for those with medical equipment and private needs I believe), one 3-person room, and 7-8 4-person rooms. Each room is pretty big on average and has it’s own bathroom (only open during hygiene times). There was a dresser, nightstand, and small hanging-clothes/wardrobe-esque thing per bed, but the wardrobe was very tiny and usually lacked hangers, so I never used mine. I’m pretty sure most lodges were designed the same way with one main milieu/lobby, 3 group rooms (technically one is considered a sensory room but some groups will use it), 1 kitchen (locked outside of snacks), and a staff office (called the fishbowl due to it’s jutting out/all glass screen nature) branching off of that, and then 3 separate hallways or “wings” that included patient rooms and depending on the wing: consult rooms (for indiv therapy, psych testing, dietician appts), med window, linen closet and laundry, general bathroom etc.
• What was the average age range?
• Many in mid-late 20s I would guess. But a large variety, pockets of 18-20 year olds as well as 35/40+, a couple in 50s/60s.
• What genders does it treat?
• It is technically all female, but they will take transgender individuals on a case by case basis I believe (it seemed to be only female->male but I could be wrong on that).
• If applicable: Do they support the gender identities of transgender and nonbinary people?
• We had a whiteboard we would write names/pronouns on, so most patients were respectful. But certain staff were less respectful, causing some issues. Usually meals brought down for those eating meals in the unit kitchen had dead-names as labels. As a binary female I don’t want to overstep, but I can say that I was frankly surprised by a couple of the staff’s blatantly disrespectful treatment of transgender and nonbinary individuals.
• If applicable: Is it wheelchair accessible?
• Unsure, I would think yes though due to their being little stairs that I remember. I would ask admissions.
• What is the electronics policy (e.g., cell phones, iPods, Kindles, laptops, tablets)? How do visits/phone calls work?
• No electronics/technology at all. Can get special permission usually to use a laptop with your case manager for bills/rent/work-related things etc. Can use unit phones at designated times (above), but some staff would forget to get them out on time or would leave them out by accident. There were 7-8 phones for the unit, and some of the phones had buttons that didn’t work or would die and need to be charged, so usually there was a wait.Option for a virtual visit every Friday afternoon (I think 20-30 min slots) – they are usually off lodge so you can’t be on CO2/lodge restriction etc.
• For inpatient/residential: Are you able to go on outings/passes?
• No.
• For PHP/IOP: What support do they provide outside of programming hours?
• unsure.
• What kind of aftercare do they provide? Do they help you set up an outpatient treatment team?
• Yes. The case managers are great and do try to help a lot with this, you are required to have appts with a psychiatrist and therapist at minimum when you leave, oftentimes they want you to go to an IOP/PHP.
• Are there any resources for people who come from out of state/country?
• They will pick you up and drive you to the airport. Unsure if there’s more.
• If applicable: How is the program responding to COVID? (Less patients, virtual programming, no visitors, masks, social distancing, etc)
• No in-person visits or outings but not sure that is a change or something that will ever be reimplemented. I couldn’t tell anything else, but not having been before COVID I don’t know for sure.
Pt2 for TK review:
Therapy frequency & staff info:
• How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, nurse, etc?
• Medical doctor – once initially within first few days, then as needed.
• Psychiatrist – once a week for a 5-10 min session. There was one psychiatrist for our entire lodge and I believe he saw other lodges too, so I felt more like I was a number than a patient usually. Though the psychiatrist I experienced was pretty non-emotional, he also seemed pretty capable of understanding my case and letting me have input in med decisions (though I heard various experiences from other patients).
• Psychologist/therapist – 2-3x/week depending on therapist. Mine did three 30-40min sessions whereas other therapists did two 45-60min sessions I believe. They all vary in vibe/approach and whether you meet with them at specific times or they pull you randomly. My therapist and I were not a good fit, and you can request a different therapist if necessary, but the process was a bit confusing/time-consuming in my experience.
• Dietician – 1x/week. There are two – one leads an ed process group 1x/week and the other leads a nutrition group 1x/week, so you will also see them then.
• Nurse – you see for daily vitals, every med pass, and for extra check-ins as needed throughout the day (usually due to safety or new med issues).
• Case manager – 1x/week.
• Everyone was supposed to get a staff/BHA/BHT check 2x/day (the morning and afternoon), but sometimes short-staffing meant this didn’t happen, it was a standard set of questions and depending on indiv staff it could feel very rushed/impersonal or very helpful.
• What is the staff-to-patient ratio?
• Usually we had 2 BHA’s (I believe that’s what TK called them). At times we would get 2 BHA’s and 1 BHT (I think supposed to have more experience but I don’t really know) which was on a really good day. A couple times we only had 1 BHA for the 28-36 person milieu. Staffing could impact the ability to go to off-site groups and once we couldn’t go to the dining hall and all had to eat on the unit because we only had 1 staff. There were usually 2 nurses I believe, sometimes just 1, for the lodge. I can’t remember if overnight there was a BHT and a nurse or just two nurses or how that worked exactly.
Pt3:
Average day and groups/therapies:
• What was the daily schedule? (this varied slightly based on lodge, as meal times were different for each lodge, but this is what Willow’s schedule was).
• 5:30-6am – weights/vitals, people with labs will get waken up around 5/5:15am
• 6-7am roughly – bathrooms unlocked, hygiene time
• 6:10-7:20am period – med pass only for those who medically need a med b4 breakfast, 60min phone time, 10min smoke, 30min clean air space technically (this almost never happened due to short staffing, so just assume that when I keep including it that it rarely occurred when I was there and people would just go with smoke if they wanted to go outside)
• 7:20-7:30am – walk/transition to breakfast
• 7:30-8:10am – breakfast
• 8:10-8:50 period – med pass for majority of patients, 30min phone time, 10min smoke
• 8:50-9:30am – Morning commitments group
• 9:30-10:30am – Mon-Sat is group (specified by day), Sun is reflection or church
• 10:30-11am period – 30min snack, 20min clean air, 10min smoke
• 11am-12pm – group (specified by day)
• 12-12:20pm period – 20min phone time and clean air space
• 12:20-12:30pm – transition/walk to lunch
• 12:30-1:10pm – lunch
• 1:20-1:30pm – smoke
• 1:30-2pm – community group (announcements, congratulating other patients etc)
• 2-3pm – group (specified by day)
• 3-3:30pm period – 30min snack, 20min clean air, 10min smoke
• 3:30-4:30pm – group (specified by day)
• 4:30-5pm – mindfulness (willow didn’t usually do, I think other lodges did)
• 5-5:20pm – 20min phone time
• 5:20-5:30pm – walk/transition to dinner
• 5:30-6:10pm – dinner
• 6:20-7:30pm period- 60min phone time, 20min clean air, 10min smoke
• 7:30-8:30pm – M-F were optional groups (maybe some were required for other lodges, I don’t know). Choices between NA or Al Anon, 12 step EA/CODA/EDA/Al-Anon, Therapeutic Assignments, Celebrate Recovery, SMART Recovery, and I think spiritual groups etc. Evenings had a weekend activity here (usually karaoke/movie etc). This was effectively free time usually – I did my laundry during this time personally :).
• 8:15-10pm – med pass (med window open this whole time)
• 8:30-9pm period – 30min snack, 10min clean air, 10min smoke
• 9-9:20pm – mindful intent (willow didn’t usually do, I think other lodges did)
• 9:20-10pm period – bathrooms open for hygiene, 10min smoke, 30min phone time
• 10pm – lights out (usually just meant you should be in room)
• What did people do on weekends?
• There are groups, though they are less intensive and sometimes not offered due to their being less therapeutic staff on weekends. Most people just relax in rooms or general areas. There are books and puzzle books around the unit as well as a small art area on the lodge. Staff would sometimes play music from a speaker too to lighten the mood.
• What sort of groups do they have? What sort of therapies are used (e.g., DBT, CBT, EMDR, ACT, exposure therapy, somatic experiencing, etc.)?
• A lot. Guided meditation, art therapy, open art, guitar, music therapy, rec therapy (games mainly), restorative yoga, gentle movement, a movement-based self-compassion group, ADS, relapse prevention, recovery principles, resilience building, DBT change and DBT acceptance (honestly can’t remember what difference was), ACT, interpersonal relationships, family dynamics, anger management, grief and loss, survivors group, trauma recovery education, mood recovery and ed recovery education (seperate rooms at same time), general process and ed-specific process (separate rooms offered at same time), another general process group with other specific process groups offered at same time (LGBTQIA+ process, Christian process), a separate binge-eating process offered at a different time, mom’s in recovery, body image, nutrition, a medical aspects group led by nursing, and spiritual groups (spirituality, soul making, awakenings). Looking at my schedule there was also a therapeutic expression group that I don’t remember.
• On Saturdays both the two afternoon groups were “DBT Skills in Action: Film w/ a purpose” but were usually movies with some sort of emotional/interpersonal component.
• No exposure therapy or EMDR that I could tell, maybe individually. I believe most people got assignments from their individual therapists as well, my therapist and I didn’t connect and had tense meetings so I don’t know for sure.
• What was your favorite group?
• I liked the nutrition group the most as I found it very informative compared to other nutrition groups I’ve been to in the past, it went through the history of fatphobia, “clean eating,” and the new focus on “ob*sity” in particular which I found interesting/unique compared to other nutrition groups I’ve been in. They also have a cool art studio you go to for the art groups which I liked (and a separate art room in the unit). I haven’t been somewhere with music therapy before so that was interesting too. A lot of the staff was nice even if I didn’t like some of the groups.
• If applicable: Is the program <a href="https://www.traumainformedcare.chcs.org/what-is-trauma-informed-care/” target=”_blank” rel=”noopener nofollow ugc”>trauma-informed?
• It seemed to be somewhat, as there were groups focused on trauma and many therapists worked on this individually and were more specialized in this. To be frank, I personally did not like -or really trust- my specific therapist so tried not to get into anything too personal or trauma-related with her and personally did not try to work on this.
Pt4: This one might need a blanket *TW: specific food mentions*
Info related to meals, ed-track, etc:
• What were meals like?
• On an entree/item system. Every person’s requirements are technically different (esp over time if weight restoring is necessary), but most people start on the same general plan. Breakfast included a certain amount of items (minimum 3 coming from carb/protein/fat groups), a fruit, and most people also required a dairy. A requirement for additional items can come from anything else. Lunch/dinner always consisted of an entree with a fruit/vegetable and, depending on meal plan, a specific amount of other items/sides and usually a dairy (though, again, this can vary person to person). Staff frequently allowed multiple fruit/veggies to count as other sides (instead of traditional sides like chips/desserts etc) which was not supposed to happen and I believe they were trying to adjust this when I left. Snacks were based on an amount of items as well, with similar issues in not monitoring the type of items chosen – though again, I think the RD’s were trying to better train staff when I left about paying more attention to these things.
• You were responsible for selecting and plating all of your food/snacks, most items were already portioned by kitchen staff who put it on your plate, but you were responsible for making sure you got all of the items you needed, which could be hard to remember, and kitchen staff could be inpatient if you were taking a long time to decide.
• In the dining hall, ed-track patients could be assigned three separate seating/monitoring options. One involved sitting at the meal support table (which meant lots of table games and with 1-2 staff and a “food and feelings” process after each meal) and another was called just “check in, check out” (where you could choose to sit at other tables with other patients). Both of these protocols involved “checking in” with staff before you sat down that you got all of your items (though the specific items weren’t usually noted I don’t remember) and “checking out” with staff about what you completed, and then being supplemented as needed. I believe there was a third option where there was no check/in check out.
• I personally found it hard to decide between sitting at meal support or a general table as there was less meal completion/behaviors at meal support table and socially it was more tense/forced vs potentially triggering conversations or comments on food (and once a non-ed track patient commented on my food-completion).
• All meals were in dining hall (unless you were on lodge-restriction), in which case they will bring down food for you from kitchen for lunch/dinner (you won’t get much choice, it’s the main entree for lunch/dinner (eg no sandwiches at lunch) unless you have accommodations for dislikes which usually mean a pbj. Meals delivered to the unit were oftentimes delayed/cold. Breakfast on the unit meant choosing from items in the unit kitchen.
• Snacks were 30-min (though shorter if short-staffed) and always in the unit kitchen and were optional. Many ed-track patients had a required number of items for each snack but it wasn’t always reinforced by staff and they wouldn’t force you to come into the kitchen. The kitchen capacity is 7 people so you often have to wait as well. Other things were usually scheduled at the same time (smoke for example) so if short-staffed, then snack could be shortened or a patient might have to choose between smoke and snack if they didn’t get to snack early enough etc. The time/seating limit could be difficult if lots of people wanted snacks and you had trouble motivating yourself to come earlier or got anxious/discouraged waiting in line to go in or deciding on what to have. Also, sitting in the kitchen with a line of people waiting outside watching to see if you’re done eating was a bit stressful at times too.
• What sorts of food were available or served?
• Breakfast:
• In dining hall:
• Served by staff: Eggs, sausage, bacon, veggie patties, breakfast pizza, pancakes, biscuits, instant oatmeal, pastries occasionally, bagels and variety of bread types (can be toasted if preferred), cream cheese, butter/margarine (they had a vegan style one I believe, but not positive), peanut/sunflower butters, almonds. Other condiments/extras included hot sauce, ketchup/mustard, cinnamon, tea etc.
• Self-serve: Fruit was in a buffet (apples, bananas, oranges, fruit cups, sometimes kiwi, pears, etc). In a separate fridge there was yogurt (silk vanilla soy, danon vanilla low-fat, or danon fruit on bottom were usual options), silk vanilla soy milk, regular dairy milk (chocolate and plain), and juice.
• In unit kitchen (for those on CO2 or lodge-restriction, explained below):
• Whatever was available: usually cold items like cereal, instant oatmeal, milk, hard boiled egg, string cheese, cottage cheese, yogurt, juice/milk, bagels/toast w/ butter/jam/nut butter, etc. There was also coffee, creamer, tea, hot chocolate packets as well.
• Lunch:
• Entrees included a choice between a sandwich bar involving a variety of breads/meats/cheeses or pbj (served by staff) or the main entree that was being served that day (honestly can’t remember what they all were, usually somewhat similar to dinner). You were encouraged to have a variety (like not all sandwiches), but oftentimes staff didn’t monitor this. Other items/sides typically included things like chips, salads, fruit, dairy, and vanilla/chocolate ice cream cups offered every other day. Sometimes the main entree would come with other sides as well that you could wait in the main entree line for and get even if you got a sandwich (things like soup, fries, etc).
• Dinner:
• Usually one main entree (what I noticed were a lot of red meat-style dishes – which is different from my experience at ERC Denver who mainly served chicken/fish when I was there – which is probably based on regional cuisine) and one vegetarian based entree (usually a beyond burger).
• Usually there were sides like things that went with the entre (coleslaw, biscuits, soup), desserts like pie/cake/cookies/churros/cinnamon rolls etc every other day (alternated with when ice cream was offered at lunch), salads, fruit, and dairy products.
• Snack:
• Things in the unit kitchen (variety of packaged snacks (chips, cookies, bars etc), fruit (apples, oranges, bananas), string cheese, cottage cheese, hard boiled egg). People would usually grab items “reserved” for breakfast as well (oatmeal, cereal, milk/juice, yogurt) but it was staff dependent if this was reinforced. Ed-patients who were supposed to weight restore were often told to grab an ensure/boost/glucerna/mighty shake in addition to their snack, but many staff didn’t reinforce this. Other patients would also just grab these on their own, so sometimes they would be out anyway.
• For all meals in the dining hall there was a coffee machine, soda, water etc. and creamer/hot chocolate packets at the table you could use as well. For snacks in the unit kitchen, there was coffee/creamer/hot chocolate/tea available. I believe it only decaf in either location from lunch on (but I personally only drank decaf anyway due to med interactions so I am not positive on this).
• Note: You were supplied a water bottle on the first day that you could refill upon request in the unit kitchen. You weren’t allowed to bring this to the dining hall. In the dining hall, the water came out of the soda machines and for at least one machine (I mainly used that one) the water would come out tinted pink (it was attached to hi-c I think).
• There were innings every Thursday for ed-track patients (alternates between snack and lunch, usually changing with savory/sweet if I remember as well). Dieticians pulled participating patients (not every ed-track patient participated, it was up to RD discretion) to another room/location to help support/process the experience. Eg. there were Crumbl cookies, Panera, Mediterranean food, and more.
• Extra Notes:
• There was a menu (on a 3-week rotation) that was posted in the unit for meals/sides/desserts, but it often wasn’t accurate for breakfast and desserts at dinner, which caused anxiety for me personally. The snacks in the unit varied based on availability as well, we could send orders in to the kitchen to refill/restock but the items varied somewhat based on what the kitchen had at the time.
• One day (I think this happens every few months), the kitchen did a deep clean so everyone had to eat breakfast on the unit from the options I listed above and they brought in pizza for lunch and jimmy johns for dinner to also eat on the unit. We got maybe 2-days notice for this.
• Are you able to eat vegetarian? Vegan?
• Unsure. They do have vegetarian options as most meals so I would assume yes with that. I highly doubt a vegan diet would be possible.
• Did they supplement? How did that system work?
• Yes. I honestly don’t know how it really worked as it was pretty patient/staff dependent. I didn’t know what the completion/supplement ratios are as they vary per individual. You can see staff pour it usually (I didn’t like this part personally as I noticed no measuring device used if it wasn’t a full bottle, just staff estimations that varied), and staff were inconsistent at what they considered 25/50/75/100% completion to be. They were trying to better train staff on this when I left.
• Supplements were usually Mighty Shakes (chocolate and vanilla). But you could get Boost breeze, Orgain, Boost/Ensure Plus and maybe Glucerna and even more (they had a lot of options for this) if you talked to your dietician and had a reasonable need for something different. For those on the typical mighty shakes, amounts given seem to range from half a shake to two shakes.
• What is the policy of not complying with meals?
• I’m unsure. You are allowed to (and have to) throw out your food and supplements yourself and I didn’t see/experience any consequences for this.
• Do you get to know your weight? If applicable: How fast is the weight gain process?
• No, weights are blind. And unsure, not a lot of ed-track patients in general, and I wasn’t on a restoration plan while there.
• What level of activity or exercise was allowed?
• The movement groups I listed. You can walk to the dining hall and off-site groups. (unless you are on a movement protocol where you have to ride in “safety” – a vehicle driven by security staff – to get to these).
• If you have a green hat: 20-min walks around the campus.
• There was a treadmill in one of the rooms (I think for walking mainly) that I believe you could get permission to use with a therapist/dietician but I never saw this happen.
Pt5:
Privileges/levels:
• What privileges are allowed? How do you earn privileges? Does it work on a level system?
• There was one higher level – called a “green hat” for adults and a “white hat” for adolescents. (It actually involved being given a green hat you had to wear on walks etc so staff would know you were allowed to be doing that). It included being able to go on 20 min walks outside of the unit unsupervised, being able to leave meals when completed and after a certain time and walk back to the unit by yourself. Honestly there were probably other privileges but these were the main desired ones and I was never on this level. For ed-patients it meant compliance w/ weights/vitals, medical stability, no over-exercising/purging, attending 90% of meals and adequate meal completion as determined by dietician, attending 90% of groups for >5 days, filling out DBT diary card daily, and no safety precautions/restrictions for >5 days. There’s a long list of requirements (more involving safety stuff, medication compliance etc) and you have to get signatures from a variety of staff.
• You also received “TK Bucks” for attending groups and cleaning the unit and every Thursday we went to the “TK store” and could exchange them for things like stickers/activity books/diamond art/fidgets etc.
• Otherwise many of the “levels” were more like level of restrictions:
• Bathroom monitoring and/or shower monitoring. Bathrooms in rooms are locked outside of hygiene times for everyone, and then there’s a general unit bathroom for during the day that remains locked and everyone has to ask to use. Extra bathroom monitoring means someone have to stand in the general bathroom while you used it and shower monitoring means they have to stand in your bathroom while you showered.
• First 24 hours for everyone: no phone calls and lodge-restricted (explained below).
• CO1 (close observation one) – pretty much the same as standard level but you are on 15-min checks (usually due to safety concerns).
• CO2 (close observation two) – 5min checks, sleep in couches in lobby (not bed), lodge-restricted. Usually people coming in with si/sh start on this and people having behaviors related to those will get put on this as well. Most people want off of this as soon as possible.
• Lodge-restriction – Mostly people in first 24-hours people or on CO2, it can also be an add on for unsafe behaviors (but this usually involves being put on CO2 anyway). It involves not being able to go outside for smoke/fresh air and not being able to leave the lodge for meals or off lodge groups (specified in schedule above).
• Room-lock-out (I forget the term they use at TK) – Similarly meant for repeated unsafe behaviors. Your room is locked during the day outside of hygiene so you are confined to Mileu. Oftentimes the people on room-lock out would all get moved to one room so that it didn’t disrupt other roommates. Usually patients are already on CO2 when this happens (already lodge-restricted and have to sleep in the lobby).
• *TW: SH/SI* Oftentimes continued/severe unsafe behaviors and attempts at elopement (which happened pretty often while I was there) resulted in being put in an ambulance and sent to a local inpatient – though many times patients couldn’t choose which one and there were various reputations for each one that left some patients with more distress/trauma upon return.*end TW*
*First a note for Pt5 – I actually don’t know if CO2 actually included lodge restriction, they just seemed to be combined a lot. And I didn’t specify which groups were off-site, it really varied group by group and I can’t remember fully, there were many. But I know that all of the experiential groups were off site. So that’s what also affected you if you were on lodge-restriction.<
Pt 6:
My thoughts:
• What did you like the most?
• I liked room-access all day (unless you are restricted). The staff were usually pretty relaxed overall and were ok with you being in your room for groups if you didn’t want to attend and napping throughout the day etc (you wouldn’t get a green hat this way, but it was allowed). Being in the three-person room, I found it nice that there was a bathroom in our room for hygiene times and they were cleaned daily so the shower felt pretty clean which I appreciated. I liked room-access all day (unless you are restricted). Overall the staff were very caring/supportive, especially Willow’s lodge director.
• What did you like the least?
• The 30-day minimum stay that I didn’t know about prior, the lack of electronics access, the lack of outings, the intense environment, the lack of ed support. As someone who had only experienced ed focused treatment at ERC Denver in the past, the lack of monitoring/support for ed patients was jarring (though I’ve heard ERC is one of the strictest so I don’t have an intermediate place to compare to) and wasn’t enough support for me. My dietician did try to help, but I only saw her 1x/week and now I do think they are trying to improve staff-training around meal support because of feedback from me and other patients.
• Mainly, the intensity of the environment was more like a gen psych ip than a res.
• *TW* The staff were unable to manage the visible/constant self harm, severe dissociation/flashback (people would faint/be fully unconscious at times), very frequent elopement attempts (involving loud alarms and other staff running through front doors and those in unit being left with little support), and more violence/aggression (that occasionally involved bringing in “security” staff to de-escalate). *end TW* This was very stressful to me as I’m pretty sensitive emotionally and sensory wise.
• Would you recommend this program?
• No, not for primary-ed unless you are very motivated, and not until there is better staffing to support the various needs of the unit.
• I think a lot of the issues I experienced were due to the short staffing and lack of training to manage the large patient census and variety/intensity of MH conditions all in one place. There’s an example of this that I feel like I should include because it emphasizes the severity (and at times maybe even unsafe) conditions because of the staffing conditions:
• *TW: Violence* TK probably wants this kept quiet but towards the end of my stay a nurse working in an adolescent lodge was beat up by a group of patients during the night, she was left alone (it wasn’t explained why, maybe a code called other staff out) and hurt badly enough she had to go to the hospital. It was scary to hear about but was quickly known to other patients because her friend, a beloved nurse in our lodge, quit that same day and our lodge was already short on nurses so it disrupted the med pass that morning. *end TW* I was discharging the next day so I don’t know much else and don’t think sharing much else is productive, but I just can’t recommend this program until they can get their staffing figured out.
• ^I do want to clarify that the staff that was there was, for the most part, were very kind. Notably a couple therapists and BHAs would often stay after hours to help support and the Willow lodge director is amazing (she brought in a mini petting zoo – goats – and pumpkins to paint for Halloween, and decorated the unit for us), but there is just a lack of numbers to handle so many complex cases at once.
• Other:
• Also, there were a lot of external circumstances that exacerbated my experience at TK that I won’t get into. A lot happened right before my admission and I felt very out of control/unsupported there and my ed/ocd worsened a lot without me even realizing it until I got home and my parents/dietician/therapist were very concerned. I believe the sleeping on couches if on CO2 was also due to short staffing and not being able to do 5min/checks in rooms, but I personally found that distressing as they were not cleaned much if at all. I was afraid of being honest about my depression and having to do that longer or stay longer in the intense environment and with a therapist that I didn’t trust (due to a specific incidence) and wasn’t a good fit. I quickly shut down while being there and the events before/after my stay exacerbated this and now, 8 months later, I am still trying to process everything that happened last fall for me. I have a new OP therapist/team now that understands me more and I don’t feel like I have to “prove” my pain/internal experience to them, which is a new feeling for me, and I finally feel ready to write this review and am trying to be as objective as possible while validating my personal experience.
[deleted at author’s request]
rachel, you have such an exhausting job!!
Trigger alert
https://www.meyers-flowers.com/our-firm/news-room/meyers-flowers-files-lawsuit-against-timberline-knolls-for-sexual-assault-of-pati/
i also am not sure how to attach a ,pdf file to my comment but search for a report from
Marcus Aurelius Value
Acadia Healthcare
Destructive Greed
October 11, 2018
I am not sure if this is still circulating on the WWW, but I downloaded it years ago and had the great idea of saving it at the time.
*TW: SA*
I wanted to know – did any of you experience abuse from other patients while you were there? I’d get sexually harassed by some of the other patients in the female lodge (“major LOL” even though it isn’t funny it’s just shocking).
TW: SA, r*pe
.
.
Never go to TK, rapist BHA, for real
will they let me smoke if i’m 18? monte nido wouldn’t allow it
Monte Nido is known for not allowing patients to smoke, but many programs don’t prohibit smoking! I’m not sure about TK (Timberline Knolls), but at least as of a few years ago they allowed adults to smoke. If you have other options than TK though I would really recommend you go somewhere else. If you are in the Chicago area, ERC Chicago allows smoking and gives a few smoke breaks a day.
I could write in detail why no one should come here looking for ED treatment, but I can’t save the world. Go to Monte Nido
?Recent Review of Adolescent Residential Program
I was just here recently – October 6th through November 17th…exactly 6 weeks.
IMO I was discharged WAY too early. I was admitted for trauma, anxiety depression, SH, SI, and a pretty severe ED.
I’ve always been medically stable, and after about two weeks of being there, I finally started to be able to complete my meals. 4 weeks in was both meals and snacks completed. The thing is I only did it so I could get out. Nobody ever bothered to ask where I was mentally. Don’t get me wrong, I want recovery. But my ED and SH are both very out of control. They don’t really monitor either very well unless you report doing things.
Phone time is 2x a day on the weekdays and 3x a day on the weekends.
Visiting is about 1hr 1x a week.
I haven’t been out for long when I’m writing this and I’ve already relapsed on multiple fronts.
I was on an adolescent lodge, being 15, so I’m not sure if maybe the adult lodges are better. I was allowed to hide in back corners out of sight from staff, crying, self-harming, and exercising. I do believe some of their problems may be based on the fact that they seem to be focused on the treatment of anorexia, and I’m bulimic. But it was ridiculous. I was never put on flush protocols and was taken off my lockout early, allowing me to purge again before I had to be put back on it.
The staff was horrible with my flashbacks too. I self-harm during my flashbacks and sometimes they seem even more traumatizing than the trauma itself. Residents told me that the staff said I was totally fine so long as I wasn’t hurting myself or others. Then I was told by other residents that when I did begin to self-harm, mind you I couldn’t hear or see or feel anything around me, the staff would attempt to talk me out of it. There were a few staff that were amazing.
We were usually incredibly understaffed and there was an incredible amount of violence on the lodge. Sometimes we only had 2 BHA’s for 30 girls. There were always supposed to be 2 nurses on the lodge, but sometimes we only had one.
My therapist was supposed to see me 2x a week, I was lucky if I got 1 session. My dietician and psychiatrist regularly saw me once a week, so that was good. I saw the medical doctor as needed if that.
We were woken up for vitals every morning at 5:30 am and then allowed to sleep until 7 am. We didn’t go to sleep until close to 10 pm and were locked out of our rooms from 8 am until 9:30 pm. For someone with chronic illnesses who was always tired, that didn’t go well.
I’d be happy to answer any questions about the adolescent lodge!
Also I’m highly suspicious I may be sent IP from PHP because of my SH relapse.
So, updating this 8 months later. I did indeed end up back IP and in another residential – I will NEVER go back to TK as an adolescent.The new res I was at was amazing.
I figured I could give some more context on some things that happened at TK:
My Bipolar 1 dx was missed, and I was instead prescribed high dose antidepressants (Effexor), which made me much worse and contributed to ending up back IP.The switch from bulimic patterns to anorexic patterns was completely missed too. I was warned when I discharged that if I relapsed it would probably be anorexia or atypical anorexia. Lo and behold I was already slipping into anorexic tendencies and actually diagnosed with atypical anorexia later.Turns out, if you give me the tools and proper medication to manage my flashbacks, I can do it.They did no gender exploration anything, turns out I’m genderfluid, did some amazing work in this category and the new res.There was soooo much fighting. I mean so much. Gave me more PTSD than I already had.They missed an Autism Spectrum dx that actually explains some of my anxiety and ED. I feel like if you were going in with a strong intent to recover, there for mainly ED reasons, and not bothered by violence, you’d be okay. Also if you didn’t need a ton of supervision and could handle being around other people with triggering behaviors. So yea.
ETA: We also had a Hand, Foot, and Mouth disease outbreak. Thankfully I didn’t get sick, but they did a horrible job at quarantining girls within the lodge, and eventually had to put everyone on lodge restriction so that it wouldn’t spread to other lodges. This leaves me still wondering, how the heck do 12-17 year old girls get Hand, Foot, and Mouth, a disease that circulates among babies and toddlers???
What was the IP/Res you ended up going to afterwards?
I ended up IP at Riveredge Hospital Unit 1 North. They are most definitely not an ED treatment facility but I was there in the first place for [*TW*]suicidality and self-harm[*END TW*], along with what we didn’t know what out of control Bipolar 1.
The res was Adolescent Growth. I left a review on their page. It was amazing and helped me heal so much.
A few things…
they lost my phone and NEVER reimbursed me.
I was stuck there for 4+ months as my 72 hour leaves were always ignored. I was 19… I was there voluntarily.
Theyre one size fits all therapy and meal plans.
The things I witnessed because staff wouldn’t help other girls. We had at times 2 staff for 40 girls.
I could rant for DAYS.
Can you do a full review?
This place is not any good business. My parents forced me to go here. They dictate you and don’t let you have your freedom. I’m an adult and I have every legal right to leave when I choose to.
Terrible. My sister attended three times. She’s an adult dealing with substance use and anorexia. In a family session I asked what the treatment plan was and the two women counselors could not articulate one. They were also allowing her to walk 10 miles a day every day as part of her therapy. That’s just the tip of the iceberg. Not professional and no evidence based or treatment. Not a fan.
I’m so so sorry your sister went through this. She is not alone in the trauma she experienced there. Your family is not alone in the trauma you experienced due to having your loved one there. I really want to validate her pain, your pain, your family’s pain – and the fact that it was caused by TK. Please don’t let Timberline Knolls (and the company that owns them, Acadia Healthcare) rob her of her hope, her happiness, her sobriety, her recovery, her life… her eating disorder and addiction already do that! According to their SEC filings, Acadia Healthcare made $2,610,399,000 last year – that’s a revenue of 2 billion 610 million 399 thousand dollars they made off of “treating” people with substance abuse disorders, eating disorders, and mental health disorders. Does her insurance cover any other programs? I know the EDTR community would be able to help with recommendations for places they have found effective or know to be effective. Stay strong. She can recover. She just needs to find the right program. ❤️
I was at Timberline Knolls in August 2022 for 4 days and finally had to leave against medical advice due to the insane lack of care for ED patients.
I arrived and admissions took 3 hours, most of the time waiting alone in a room with nothing to do. There are 7 lodges on campus with focuses on different things (ED, self harm, substance abuse, adolescents, etc.). I begged to be put at an ED lodge but they convinced me to go to the substance abuse lodge and claimed that I would have the same ED support with additional help for any co-occurring disorders. I was tentative but checked in.
First, the lodges are FREEZING! The girls are wrapped in hoodies and blankets trying to warm most of the time.
Second, I have an advanced ED and was used to centers with well trained ED counselors, plated meals, supplementation enforced, bathroom and shower monitoring, and privileges taken or earned depending on mainly eating behavior. As an adult, I was checking in for guidance and help but ED help there is SEVERELY lacking. I was hungry and ate dinner my first night but when night snack came, I walked into the kitchen (I was never called and could have skipped it) and asked the staff for direction. I was told to grab between 1-3 items and eat. I had no idea what to do as food has always been portioned and provided. Right after snack I was left alone in my room to unpack with the bathroom open. The next morning I went to breakfast in the main dining hall and told to get food. I was faced with “fear foods” such as sausage, eggs and regular breakfast food. I almost cried to a diet tech asking for help and she encouraged me to grab a protein, carb and fat. Of course I skipped almost everything and picked something like fruit and a low-fat yogurt. I basically lived off of fruit and veggies while there and skipped snacks and almost no one said a word.
I spoke to the dietitian that day and began to cry when I learned that their basic philosophy was that we are adults and have freedom to make our food choices. But when someone has a strong ED, they will make “safe” choices especially when the counselors are of no assistance and there are no consequences. I literally begged for more restrictions and asked for meals and snacks to be plated for me so that I didn’t have a choice but was told later the next day that they could ask, but it was up to the mainly incompetent staff to follow through. Meaning it wouldn’t happen. I begged her to go to the ED lodge. (3 different staff members told me I was originally supposed to go there and were surprised that I wasn’t. Even my luggage came with the ED lodges name crossed out and the substance abuse lodge marked above it.) They finally transferred me and was hopeful for better ED help but it was just as useless.
Third, I came for help, direction, and guidance and the staff/counselors in the lodge are completely unequipped to assist someone needing ED assistance. They are basically babysitting the girls there and even ignore crying or hurting clients. I probably met 1 counselor that was actually helpful and I went to her once and she was comforting. I sat at meal support tables in the dining hall where staff was of no help at all. I had on meal where the person saw that the other girl with me was struggling and I had only eaten some veggies and she looked up and asked if we wanted to play a table game. When we politely said no, she became silent again and later asked us to do a closing checkout and throw out our food. Another day, I had barely finished anything and a counselor held up an ensure and shrugged her shoulders questioningly at me to see if I wanted it and when I shook my head no, she didn’t say a word. I was supposed to be on 24 hour bathroom monitoring and 95% of the time I was alone. Staff was overall incompetent and inconsistent. I even knew of a girl that threw up a few times and when she told staff, she was left right back alone with an open bathroom.
Fourth, I was hopeful for good programming but a lot of groups were cancelled and girls just sat around. Groups were not mandatory other than community (which some girls skipped as well) and a lot just lounged around all day doing nothing. A lot of group times had 2 options and I tried to go to effective ones like trauma, self image, etc. but the younger ones typically had the loudest voice and recreation or yoga or something else usually happened and the groups that I really wanted to learn from were cancelled. And when some of them happened, it would start so late and I had to constantly ask if they were happening and was usually told that they would try and call the leader and see. I did love the DBT and ACT that I attended as well as some of the Christian groups they offered, but the rest felt useless or were cancelled.
Fifth, there were girls acting up and almost yelling at each other and staff wouldn’t say anything. There was a sexual harassment situation from one client (who typically bullied others) to another client and the girl was not kicked out but only transferred to another lodge. I also learned that a homicidal client was put into a lodge while I was there and she was threatening to kill everyone. One client ran off scared for 4 hours and no one noticed. 3 others filled out a 72 hour release form because they were scared and wanted out. Also, 3 of the 7 lodges were shut down due to a Covid outbreak. I felt like a sitting duck waiting to be harassed or get sick. Even my roommates yelled or argued and I just stayed silent.
I finally stood up when I saw that I was not getting the treatment I needed. I have been to great ED centers and was horrified by what I saw. 3 other girls in the lodge all felt the same and 1 girl left the day that I did and the other 2 were struggling badly. I started advocating for what I needed and begged to be transferred to a real ED center. I will say, the higher ups were extremely professional and helpful as was my therapist. They understood the situation and assisted me in calling centers and insurance with me. I heard from people there (including staff) that this is not the first time they’ve heard my story before. I finally found a center and insurance approved it and I told them I wanted to leave asap. It was 5pm at the time and I was told that I needed a 72 hour request and have to go through a psych evaluation and tell the doctor who my outpatient team would be. (Keep in mind, I asked twice to see the psychiatrist for evaluation so I could leave and he walked out without seeing me). It was a Friday and I started crying to the nurse saying how I hadn’t been eating and was struggling so bad to get help and just wanted to get home because the next center was only a little drive from my home and I did not know how I would survive a slow weekend with no help and barely eating. She told me they couldn’t legally hold me but I would be technically leaving against medical advice. As I had already been approved for the next place by my insurance, I told them I wanted to leave and booked a flight for 9pm. They said that they would not provide transportation to the airport but I told them I would get an Uber. I was trying to go when I was then informed that because I was leaving like this, I would not be able to take my medication. Which I brought. Which I paid for. I was told it would be sent to a pharmacy to be destroyed. A very kind nurse reached out to the doctor and he spoke with me over the phone and said I could have a week supply. I begged him for 2 weeks and after talking with the nurse, he gave me that.
I flew to Chicago from another state with hopes of this being the best place and to kick my ED once and for all and go live life again, but found myself with no help, discouraged and having to stand up and fight for my recovery. I paid over $1200 in all for flights, baggage (all overweight because they only allow one suitcase) and for initial payment (btw it’s typically $1400 a day without insurance). I’m on a flight now writing this. I am discouraged and would never recommend this facility to anyone with an ED. It is more like a step down php program than it is an ED center. I have to say, some people with other issues were finding it helpful, but for the most part the clients I spoke with were not finding the assistance they needed. I do thank all the supportive people on staff (my case manager, therapist, counselors supervisor, one counselor, and a nurse) who understood my situation and encouraged and praised me for advocating for myself. They were the bright spots in those 4 awful days. I hope and pray that I can find the help I desperately need in the next place. Thank you for reading this and I hope it helps you. Best wishes!
I was there for 5 full days and this was 100% my experience as well! Every single point you made is spot on. The bathroom monitoring was a joke. I reminded them every single day that I should be on monitoring and still, no one ever thought twice before letting me use the restroom. I was in shower monitoring as well, but it never happened.
I’ll save all of my details for my review, but I would NEVER recommend this center if you are ED focused. This center is for mood, trauma, and substance abuse.
My experience was appalling. I can not believe they are able to operate a facility like that.
Any recent experiences with Timberline Knolls? I’m specifically curious about how they treat co-occurring trauma and eating disorders.
Can anyone do a post pandemic update? My 17 year old is suppose to check into TK this week for restrictive ED but She’s read some bad reviews and so have I. Let me know your thoughts.
I know this was a while ago, but I was at timberline knolls in 2016. It was the worst experience of my life. I was diagnosed with PTSD when I left the treatment center. It’s not recovery focused at all. I won’t say specifically what happened to me, but I considered taking legal action for a while. I still have nightmares, and even seeing the logo or hearing the name makes my chest get really tight and it’s hard to breathe. This treatment center has negatively been in the public news recently too because a therapist sexually assaulted clients there. If you google it, you’ll see what I mean. Stay far away from here. I am sending love and peace to anyone who reads this. It feels very liberating to be able to write this, as I’ve felt ashamed of the trauma I witnessed there. Thank you for reading.
Timberline Knolls is the worst facility I’ve ever been to. I was restricted to the unit and not allowed to go to the dining hall, yet they never brought in any meals for me, so basically I subsisted on yogurt apples and string cheese for four days. I met my therapist once, never a psychiatrist or dietician. They never instructed me on what groups to go to so I was left to float around aimlessly. The worst part was when I decided I wanted to leave after four days of being neglected, they wouldn’t let me discharge without a parent. I was 22, medically and psychologically stable, yet my mom had to take a red eye from California to sign me out. Horrible experience. Don’t go there.
What does RTU stand for?
Restricted to unit
Residential Transition Unit
This review may include information that only applies to Oak Lodge. Timberline Knolls claims they have a standard protocol for all lodges but it works poorly in practice and each ended up developing its own culture.
When were you there:
Three times. November 2016, January/February 2017, and March/April 2017. The reason I had so many stays bunched closely together was because my insurance company always discontinued coverage at exactly 21 days. Being dropped was extremely common and so there were many people who returned within a few months of being unexpectedly discharged.
Describe the average day:
Wake up for weights/vitals/labs between 5 and 6:30. The line can get painfully long so I always just brought my blanket and pillow and slept in the hallway while I waited my turn. A BHS will come wake you up for hygiene at 6:30 so you can get dressed, shower, do your hair, etc. You have Morning Reflections at 7:30, and then everyone goes to breakfast at 8. You go to TK Academy from 8:45 to 11:45, although once a week you’ll go back to the lodge at 10:15 for a general process group. Morning snack is at 10. After school you have a group with a specialist from 12 to 1. Lunch usually gets started at 1 and goes until 1:45. Another elective type group at 2, and at 3 you get phone time and PM snack. One more elective group at 3:30 and then everyone splits off for Art, DMT, or Body Image from 4:30 to 5:30. 12 Step is the last formal group of the evening before dinner at 6:15. Then you get a bit of leisure time from 7 to 8 on lodge or at Acorn and have phone time with HS snack until 8:30. Get through Evening Intent and they open bedrooms/bathrooms at 9 again. Lights out at 10. There is slight variation in the schedule day to day; you will be pulled once a week by your family therapist and twice a week by your individual, plus the psychiatrist once a week. Some people see the dietitian once a week as well and many meet with specialists for eating disorders, substance abuse, trauma, mood disorders, or an individualized purpose. You see the medical doctor on demand after you have your mandatory assessment.
What were meals like?
Usually about half the lodge has some kind of clinical or sub-clinical eating disorder which means you get put on Meal Support. In the dining hall that means everyone sits at one of 2 large round wooden tables with a BHS and you’re encouraged to participate in table games or conversation. The normal eaters sit in the booths at the periphery. You go up to the back of the dining hall and grab your menu and hand it to the servers if you’re on Meal Support. Some people get to a point where they are allowed to do ad-lib ordering, which means they don’t have to fill out a menu and get it pre-approved as long as the BHS checks off all their exchanges once they sit for the meal. Normal eaters don’t have to fill out any menus. Staff have silverware, condiments, and hot chocolate mix at the table that they’ll give you. You grab all the sides you need along with drinks and then you have 30-45 minutes to eat. If you’re running short on time or don’t want to finish you’ll be given the option to supplement. Everyone FaFs (Food and Feelings) and says how they liked their meal, how they feel physically/mentally, and what they’re grateful for. Then you clear your tray and line up by the door with everyone else to leave. Coming to the dining hall and doing all of this is conditional upon not being on close observations. If you are you have to stay on lodge at all times, including meals, and you eat in the kitchen. CO’s involve people admitted for less than 48 hours, suicidal/homicidal ideation, elopement precautions, etc. The meals are gross on lodge so I really recommend trying to stay off CO’s. Everyone eats snack on lodge, but not everyone has a required snack. If you do you go in the kitchen and pick what you want, show the BHS, sit at the table, and check in with the same BHS to prove that you completed.
What sorts of food were available or served?
Breakfasts were cereal, bagels, pancakes, scones/pastries, eggs, burritos, potatoes, oatmeal, veggie patties, etc. Lunch and dinner have a daily special, sandwich bar, Boca burgers, hot dogs, salads, cookies, frozen yogurt, chicken tenders, and loads of other things you could get. If you have to weight restore you’ll have extra exchanges added to meals like yogurt, another fruit or vegetable, extra fats like margarine or peanut butter, things of that nature. Exchanges are sorted into categories of pro (proteins), cho (carbohydrates), produce, fats, and milk. You can have an optional soft drink at lunch or dinner and a coffee at breakfast. Some people get orders for Powerade because of unstable vitals/electrolyte imbalances. Snacks are basic and pretty much always the same; the most common ones are chips, fruit cups, yogurt, peanut butter, juice, bagels, and the like. Make sure you grab a peanut butter or cream cheese at the beginning of snack if you have a fat exchange because otherwise the normal eaters will take it all.
Did they supplement? How did that system work?
Yeah, they use cans of Ensure for most people. They eyeball sliding scale but usually it goes by half-cans (0% completion = 2 cans, 25% = 1.5 cans, 50% = 1 can, 75% = 0.5 cans). One really odd thing is that the BHS will let you pour your own supplements in the dining hall. People also tend to abuse it and drink it because they just like how it tastes. If you have weight to restore they’ll usually offer you supplements at snacks too so you’re not eating massive amounts in tiny time frames; snack supplements are Boost instead of Ensure. Personally I had the choice to switch it up between a Boost Plus on its own or a Boost Breeze along with a fruit + fat or cho + fat at all 3 snacks and that was pretty standard if you had anorexia. Not sure about bulimics but I do know they were absolutely terrible at treating BED on its own and would nonchalantly watch a patient go way over their exchanges and not say a word.
What privileges are allowed?
None really. It’s a pretty intensive program and they expect you to surrender a lot of your autonomy. You can’t even go outdoors without a staff for most of your time there. But you get out what you put in and it will be so much easier for you if you accept and follow the rules and keep your focus on your treatment plan.
Does it work on a level system?
Yes, every day you get a check card and how many checks you get for the day determines your level tomorrow. The highest level is I, and you get to watch movies, have 30 minutes of phone time, and go to Acorn for activities. Next level is R and that means 20 minutes of phone time plus leisure time at Acorn. S is the lowest level and means you only get 10 minutes of phone time and have to stay on lodge for nightly free time. If you are progressing in treatment and following the rules you can get your White Hat which allows you to have your iPod or MP3 player with you between groups and go for independent walks with another White Hat.
What sort of groups do they have?
Morning Reflections/Evening Intent are the same group; the BHS asks everyone their goal, mood, urges, and coping skills. There is a really heavy emphasis on DBT as well as 12 Step (AA, NA, EA, ABA/EDA, CoDA) meetings which are peer-lead. There are groups every week for Substance Abuse, Mood, Trauma, and ED. You get Art Therapy once weekly as well as Dance-Movement Therapy. There are miscellaneous little groups like Sexuality, Interpersonal Relationships, Nutrition, Big Book, Leisure Education, and Body Image.
What was your favorite group?
I loved DMT and Art; they were like a mental break from the 24/7 therapy. Any group run by R (edited for names) (Oak’s Eating Disorder Specialist) is absolutely amazing. Trauma Process was very intense and emotional but everyone is so supportive and it can be a really safe place to open up that particular can of worms.
What did you like the most?
Peers. There is always so much drama due to the sheer number of adolescent girls but the lodge is seriously a sisterhood. I love my TK family even if they drove me nutty sometimes while I was there.
What did you like the least?
Upper management doesn’t even try to hide how profit-driven they are. They squeeze 30+ patients into a building that is way to small for such a census and try to design a program that can work for any issue from ARFID to heroin addiction to bipolar disorder and that obviously has its major drawbacks in and of itself.
Would you recommend this program?
If you are highly motivated for recovery and enjoy spiritual practice it might be a good fit. People really need to stop sending their transgender sons to TK though. It’s a gender-specific program for girls and women and I always felt so sorry for the boys who got carelessly shoved into that box because all that mattered to the admissions department was the sex on their birth certificate.
What level of activity or exercise was allowed?
There’s a lot of freedom in that area as long as you aren’t rubbing it in staff’s faces. People with a considerable amount of weight restoration to do often get put on cart which means that the Safety van drives you all around campus so you don’t have to walk. It’s annoying at first but you learn to appreciate it when everyone else is trudging through the rain and you get to be warm and listen to the radio 🙂
What did people do on weekends?
Recreation Group, watched movies, visited with family, hung out with peers in the hallways, read, worked on therapeutic assignments.
Do you get to know your weight?
No, they do them blind with a paper covering the display screen.
How fast is the weight gain process?
They never told me but I’d guess around 0.5 to 1 pound a week. It was agonizingly slow, but I’m also prone to hyperburn. I do know that after I was dropped by insurance for the second time I ended up coming back almost immediately because I lost everything I’d gained within a week of getting home and had to admit to inpatient.
What was the average length of stay?
4-6 weeks but truthfully it could be much less or much more depending on your insurance and illness. Most people graduated after 8 to 12 weeks but there was one lady on an adult lodge who had apparently been there for nearly 2 years.
What was the average age range?
Anything from 12 to 21.
What kind of aftercare do they provide? Do they help you set up an OP treatment team?
No.
How many IP beds?
Around 35 residential beds on Oak.
Recent review of the adult lodges?!?!
When were you there: January-April 2016 Oak Lodge
How many patients on average? Each lodge had about 30 girls.
Does it treat both males and females? If so, is treatment separate or combined. They treated girls, yet there were some who identified as male.
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? I hardly ever saw the doctor, it’s pretty much as needed. You see a psychiatrist about once a week. You see your therapist twice a week. You see your nutritionist once a week.
What is the staff ratio to patients? Like 4 for 30 girls. It was so hectic.
What sort of therapies are used? (DBT, CBT, EMDR) etc? DBT ALL DAY EVERY DAY.
Describe the average day: So they changed the schedule right after I left, but heres the general schedule for the weekdays:
6:00 am: Wake up/HygeineTime (Vitals are usually at 5:30)
7:30 am: Morning Reflection and Community
8:15 am: Breakfast
9:00 am: School
10:30 am: Snack
11:00 am: School
12:00 pm: DBT or Co-Occuring (this depended on your group number)
1:00 pm: Lunch
2:00 pm: Mind Body Movement
2:30: Diagnostic Milieu (ED, Trauma, Mood, Substance)
3:30: Snack and Phone
4:00: Group
5:00: 12-Step (EDA, SA, EA, NA)
6:00: Dinner
7:00: Phone
7:30: Quiet/Homework
8:00: Snack
8:30: Evening Intent
9:00 Hygiene Time
9:45: Lights Out
What were meals like?: On your first 48 hours, you eat down. Which means you eat in the small kitchen on lodge. If you don’t complete meals or snack, you will eat down. After your first 48 hours, you eat at the dining hall. Everyone eats different things and had different meal plans. If you are there for ED, you sit at meal support. Which is basically a bunch of struggling girls using behaviors with one BHS (Behavioral Health Specialist)
What sorts of food were available or served?: The food was actually very good. The main meal was different everyday, but you always had things avaliable to you like mac and cheese and veggie burgers.
Did they supplement? How did that system work?: They did supplement. They use Boost Plus, Boost pudding, and you can request Ensure Plus. If your stomach can’t handle the supplements you may be able to have a lot of extra food at snacks. Some girls chose to have their supplement at meals, while most chose snacks.
What is the policy of not complying with meals?: If you don’t complete, you eat down on lodge. After awhile you may be sent inpatient or to the hospital (Usually Alexian Brothers or Linden Oaks)
Are you able to be a vegetarian?: Yes. I even met a few vegans. I’m not sure if this a good thing though cause a lot of girls say they are just to get away with things. Be cautious about that.
What privelages are allowed?: Once you reach a certain level (Looking In) you can get your White Hat (you can go on outings and walks) and use your iPod. Looking out can sign their own Recovery Card.
Does it work on a level system?: Yes. Everyday you are either put on S (the lowest level. Restricted privlages and 10 minutes of phone time), R (20 minutes of phone time), or I (highest level, extra privelages, 30 minutes of phone time)
How do you earn privelages? You get your Blue Card (recovery card) signed and Checked by staff. You also need to actively participate with the program and comply with everything.
What sort of groups do they have?: They just started added a couple new ones. Art once a week (twice now if you are on level I), Dance Movement Therapy, Self Image, Specalist Groups, DBT, Christian (while there are 2 christian based groups, nothing else is really Christian. This is not a Christian program so if that is what your looking for I recommend Selah House) , Sexuality, Leisure Education, Spirituality, Family Dynamics, Multifamily Group, Relapse Prevention, etc.
What was your favorite group?: Art and DMT. I also loved 12-step groups for EDA.
What did you like the most?:I liked the good staff. Most of the ones who have actually been through ED recovery are the best. They always know what to say and know what’s going on. I actually benefited a lot from the ED groups.
What did you like the least? How they put mulitple diagnosis in one. Everything was so disorganized and a lot of staff almost always had no clue what they were doing.
Would you recommend this program? No. I only went because I was struggling a lot since I didn’t have a step down program when I came home from my last treatment center. I just needed the structure. It is not a good place for someone who just comes from the hospital or is severely struggling.
What level of activity or exercise was allowed?: Once you were medically stable, you could walk to the dining hall and groups. Exercise was allowed basically. Girls paced up and down the hallways and non ED girls exercised.
What did people do on weekends?: We had a lot of other groups. Visiting was about 4 hours in the dining hall both days.
Do you get to know your weight?: No.
How fast is the weight gain process?: It depends on the person.
What was the average length of stay?: It totally depends. Insurance drops people like flies. ED usually stays longer but only like 5 or 6 weeks. I stayed for 3 months because i had TRICARE.
What was the average age range?: 12-18
How do visits/phone calls work?: The first 48 hours you have no contact to the outside world. Once you can call, you can basically call anyone unless you have a password.
Are you able to go out on passes?: Yes! They have to be approved by your therapist and treatment team. They usually don’t happen until the end of your stay, or if your parents come from far away.
What kind of aftercare do they provide? Do they help you set up an OP treatment team?: They do. I already had one, but I think they did a good job with everyone elses.
Are there any resources for people who come from out of state/country?: Not that I know of.
Other?
There is a lot of drama that is very detrimental to recovery. We even had a physical fight once. Girls were purging, one even purged in the middle of the community area for like three nights in a row. I now have mild trauma reflexes and am sensitive to loud noises. I’ve never had a panic attack until I went to Timberline Knolls, just saying.
I won’t say that TK didn’t help me, because it did. I can now face many problems head on because of what I’ve experienced. It’s a great battle, but it feels good when you make it out. I learned a lot of coping skills and had some eye opening experiences. There were some great staff that I really enjoyed and think about every day. There were also some staff who had lack of empathy or didn’t know how to deal with things.
Overall 3/10.
It should be noted that this review is for the adolescent lodge the adult lodges are much different with more privileges. There are no S, R, I levels. But they do use coming in, looking in and looking out on the adult lodges. Also I’ve been told by numerous staff the adolescent lodge is much more catty than the adult lodges simply due to there age and them being locked out of their rooms all day. Which your not locked out of your room all day on the adult lodges except for RTU which is like a psych ward but most don’t go there.
This was my second treatment center and it was okay. The staff was very nice and the facility was beautiful. They touched on many important things in recovery and I loved how the brought back old patients in recovery. They had many food options and accommodated your needs. I was in oak lodge. And we had about 30 girls. There was a lot of drama but besides that it was good. I probably would recommend this to a friend.
I saw people mention that TK has partial…Do people transition to this after leaving residential? What does partial consist of?
I suggest posting this on the professoinal forum of TK’s page as well as they could give you a direct answer as well.
I was there last year and the main difference between adult and adolescent lodge is that the adolescents have school during the week, so if your daughter is still in high school that would be why they would not switch her. TK is locked once you are on you lodge however you are able to go outside to go to groups and meals as long as you are compliant. I know also that they are more monitored with phone calls with the adolescents but they have more time to use phones so I’m not sure what that issue is…however there are specific times for phone usage so if you call outside of that time she would it be able to use the phone. Have you tried to speak with the family therapist at all, that would be my only suggestion to really get these questions answered as I don’t know the situation! I wish you luck! TK really is a good program and I wish your daughter and your family well!
Have you stayed at the adolescent lodge? If so how different it is from the adult lodge? My daughter is there now and she is already 18. She keeps calling me to tell me to get her out of there because that is prison. She is there with 35 more girls that are younger thn her. She is been at TK 16 days already and wants to check herself out. Any hopes of that changing anytime soon? I called tk multiple times bur they dont want to put her on the adult lodge.
How did things work out? Im getting ready to send my daughter there…
I’m considering going to TK for PTSD. Can anyone share their experience of being there without an ed?will I be on exercise restrictions or have my bathroom locked? (Typical things for an ed unit) Did you feel like they did a good job with trauma treatment? Do they use EMDR, somatic experience work, etc?
Anything else helpful to know? Things I should bring, or avoid bringing?
Do you ever end up going for PTSD? What was it like? I may go for PTSD soon and was wondering what the situation was like for someone without an ED. I am in recovery from one and don’t need purge precautions and things like that anymore and was hoping that they wouldn’t force it on me. What therapies did they end up using?
When I was there
October-December 2014
July-September 2015(I went back not because I had relapsed but to work more on my PTSD problems that were causing much grief)
Why I went: the first time was because of an eating disorder which was on the verge of literally killing me if I would of gone literally 5 days later it very well could have killed me(I was hospitalized 3 days into my staff for a week because of this) I also have borderline and was impressed that they specialize in borderline as well as severe PTSD
The second time I went purely was to get more help and work through issues of my PTSD that could not be addressed in a out- patient setting
In my opinion timberline knolls is absolutely worth it. Timberline Knolls specializes in multiple issues including Eating disorders, substance abuse, PTSD, Borderline Personality disorder as well as a few ther things. Their program works by placing you in a lodge with 18-35 girls you’ll be in either Pine, Maple, Sequoia, or Willow if your an adolescent you will be on Oak. Both times I went I was in Willow so I can’t speak for any of the other lodges but I for the most part I really liked Willow. I loved the residents which really makes or breaks a lodge. On the lodge there’s always 2 nurses lately there has been a nursing issue they’ve had a high nursing turn over so I don’t know the full story there but supposedly they hired multiple new nurses. They currently have been using agency nurses or rent a nurses a lot who don’t know what there doing which can be frustrating but I think the issue is starting to improve. In the lodge there are also 5 BHS’s in the day time which stand for Behavioral Health Specialist. They are staff with bachelor degrees in psychology and most of them are in school to become a therapist. At Willow the morning ones can tend to be iffy if an evening BHS comes in the mood typically lifts some. The evening BHS’s are great, funny, energetic, and very caring for the most part. If you have an Eating disorder you will be on meal support during meals. You will be on a meal plan so before the start of the week you will receive menu’s where you have to circle exactly what you want to meet your exchanges though there’s room to change a bit if you don’t like what you get. When your on meal support you sit at a table with others who struggle with an eating disorder and a BHS who makes sure you’re meeting all your exchanges. The conversations at the meal support table tend to be very light and interesting. At the Willow meal support table there was always laughter. Sometimes singing but always a positive vibe. The cafeteria is set up similar to what a cafeteria would look like at a really nice camp each lodge has there own area. You will be spending nearly all your time with the ladies on your lodge. A typical day at your lodge though it vary’s goes something along the lines of:
6-7am Wake up/Hygiene Time

6:05-7:00 Smoke/Phone/Coffee

7:10-7:50 Breakfast

8-8:10 Smoke

8:10-8:50 Med Pass

8:50-9:05 Morning Reflections where you typically read a quote and then read your goal for the day, what your struggles might be, and your feelings

9:05-9:20 Community Meeting during community meeting the BHS’s announce any special events happening that day like movie night, pet therapy, outings etc. Staff also announces any concerns makes warnings like about going into other residents rooms will get you put on lodge restriction and anything else they find important. Then the residents can make suggestions, bring up issues there having and things like that. While at TK each lodge has a president, a Vice President and a Secretary. People are first voted into office as secretary and as higher ranking people leave the secretary, and Vice President move up into there new role. The people in office run the meeting that’s basically there main duty. 

9:30-10:30 you typically have an elective group which depends on what you and your therapist chose. The elective groups include Survivors which is a group for people who survived abuse, Fitness which to attend fitness you can be on exercise restriction, Yoga, Self image group, Recreation therapy, Nutrition and Applied DBT skills which is a group group if you struggle with borderline personality disorder. You can sit in DBT group all day long but unless you learn how to apply them they’re absolutely useless. Another thing I love about TK is the staff is always there to remind you to use your DBT skills. 

10:40-11:10 Snack/Phone/Smoke

11:20-12:25 More elective groups on some days like Applied DBT skills, cooking, Eating disorder group, mood group, Substance abuse group 
You will be placed in a group with a smaller group from your lodge there are group 1,2,3 depending on that you will go to some of the groups with those people. Like for example you will go to art on a certain day with your group or go to DBT with your group. So some days during this time you will attend a group with the people in your group.

12:35-1:15 Lunch

1:25-1:55 this time is usually smoke/phone but on Mondays at least on Willow for 20 minutes you have graduation where you talk about the people leaving in the next week and all that they’ve accomplished while there. Usually either your therapist or a staff member will speak about you and then if there’s time residents can say things as well. Also during this time usually once a week we got to go fishing with the president of TK Tom in the pond that was really fun! I got to learn how to cast a pole and actually caught some fish! Also I know Tom does a history tour occasionally during that time where he talks about the history of some of the TK building the art studio for example was built in the 1800’s
.
2:05-3:10 You have a group with your group the group varies from process where you talk about what’s happening in your life to Resilience Building which is a process group where you talk about the trauma that’s happened in your life and what it’s bringing up for you now, Art, DBT
3:20-4:05 Snack/Phone/smoke 

4:15 Elective groups which can include anxiety reduction group(it’s very anxiety provoking), Christian process, Spirituality where they have this recording artist from Tennessee fly in every week to lead the group his name is Todd Warren he sings and talks about your higher power, Mom’s in Recovery, Emotional eating, Awakenings which is a Christian group to taper in with your relationship with the lord, Eating disorder group,Mood group, Substance abuse group, also there’s a group called multi family group it’s earned the name Mother F’in group on Willow. It’s one of my least favorite groups families can call in and join the conversation which can be very anxiety provoking for a lot of people as a lot of us struggle with our families and inner issues. Also with your group you’ll attend a group called Dance Movement Therapy being a dancer it’s kind of frustrating because there’s absolutely no dance involved. On the weekend your also get some free time.

5:40-6:20 Dinner

6:30-7:10 Phone/Smoke/Free Time

7:15-8:15 12 Step Meeting or groups like EDA, AA or assignments some groups are on lodge some are in the dining hall and some are off site to go to off site meeting you have to have your white hat I’ll explain that in a moment

8:20-8:50 Snack

8:55-9:15 Recovery Actions/ Mindfulness in Recovery Actions you discuss if you made your goal for the day what DBT skills you used what your grateful for and things like that. You also occasionally do a mindfulness activity though it’s typically abandoned on Willow at least

9:20-10 Room/Hygiene Time/Smoke/Meds

10:00 Lights out though they don’t force you to go to bed they dim the lights in the mileu which is the gathering place kind of like a hotels lobby but usually there’s still a pretty good size group out there waiting for there meds to kick in. 

There are goals to achieve while there including your white hat getting your white hat means that you get to go on outings like to Wal-Mart and Target or to get your nails done. To earn your white hat you have to complete all your assignments if you have an eating disorder you have to be completing all your meals and doing things like that. Personally to me getting my white hat wasn’t very important to me I knew inside I was doing the best I could and I was content with that so I never got my white hat. To a lot of people getting there white hat is really important to them and it may be important to you but to each there own. Also the website does stretch the truth a bit. None of the group rooms look like the ones in the photos to the least. The art room does look like the art room in the photos. Also equine therapy only happens once a month and you have to sign up in advance or you don’t go so keep that in mind. They also have pet therapy with dogs once a month which I found more positive that equine therapy one of the dogs was a true cuddle buddy. I loved that group so much. The people you meet at TK come from all over the nation and some of them will become your best friends. I still keep in contact with so many of them. You will be assigned a therapist while there whom you will meet with 3 times a week one of those meeting tends to be family therapy though that is optional. If your coming from another state or your love ones can’t make it in you will have the meeting over the phone. That’s what I had to do as I’m from Washington state. I really liked my therapist while there and I got a lot of good hard work done during our sessions. You will also see a psychiatrist once a week to discuss meds. I recommend TK whole heartedly it’s saved my life twice now and I’m forever grateful if you have any other questions don’t be afraid to ask away.
USER SAM (MOVED DUE TO COMMENT ERROR STILL WORKING ON)
I deal with depression, anxiety, eating disorder, self harm, and BPD. I’m considering TK because I need support that goes beyond my eating disorder.
I just have some questions about the program.
Do you have two separate people as your therapist and your family therapist? If so, what is the reason for that? I’ve always had one therapist and we’ve done my family work together.
Are you allowed to have computers or computer access while you are there?
Do you use feeding tubes? How do you handle someone who refuses food?
How often would I meet with a dietician? How are meals structured if there are people without eating disorders?
Sam – I’ll do a more current review today. But to answer your questions.
Yes you have separate primary and family therapists. I think the purpose is to have an objective person for family therapy. I think sometimes they use the same therapist for both though or you could at least request it.
Computer usage in residential is rare. You have to reach Phase 3 and then it’s mostly only allowed for email, assignments, and sometimes shopping. However if you do PHP and stay at one of the houses, you can have your own computer and definitely more free time. You can also have your phone in PHP.
They do not use feeding tubes. If you needed one or kept refusing food they would send you out to an inpatient unit like Linden Oaks or Alexian Brothers. I understand definitely where you’re coming from. It’s hard to find places that take tubes. Not trying to get off topic but the ones I’m aware of that work with feeding tubes are ERC, Castlewood, Rogers Memorial Hospital, Remuda Ranch, Rosewood Ranch… I’m probably soon going to go to Castlewood because I need that extra level of support. But TK is truly the best place I’ve ever been treatment wise.
You should see your dietitian once a week. If they’re not seeing you once a week tell them you really need to. Also you could always request to see them or check in with them more often.
Meals are very structured and meal plans completely individualized. Those with EDs sit at the “meal support tables” with at least one staff present. They check your menu to make sure you have everything you ordered and then check afterward to make sure you’ve eaten it all. If you haven’t they’ll offer you a supplement. However they won’t force you to drink it. The only consequence of that is to yourself if you keep refusing/not finishing/lose weight/become unstable and have to be sent out. But the ED program is very structured. And you will still have groups without those with EDs but also special groups specifically for EDs. I hope this was helpful.
Hey everyone. I was at TK pretty recently (oct 2013-jan 2014) so I thought I’d do a updated review of my experiences there, if anyone was interested.
There are 3 separate adult lodges and one adolescent lodge. You pretty much hardly ever see people who are not in your lodge. All the lodges have around 35 women or more. The adolescent lodge has different rules but I was on one of the adult lodges so I am not that firmiliar with the rules for people under age 18. I do know they were much stricter with the adolescents.
Does it treat both males and females?
Only women
How often do you see the medical doctor, psychiatrist, psychologist, nutritionist, etc?
You see the medical doctor for a brief physical upon arrival and that’s it unless you are sick or need to see her for some medical issue that can’t be resolved by the psychiatrist. Psychiatrist-once a week. My doctor was awful. She talked to her patients for five seconds and there was no evaluation process at all. She asks why you are here and that is that. Pretty much all she did was prescribe various anti depressants and trazadone to sleep. This experience was with my doctor but I know most doctors there do not spend a ton of time with patients. They get a brief history and that is that. I wouldn’t recommend coming here if you are seeking intense treatment for a mood disorder and want a doctor to really take time to think critically about / look at your medications.
Therapist- you usually see them twice a week. I loved my therapist. There were many good ones but I’ve heard bad things about others. I’ve heard more good than bad things though.
Nutritionist-if you are there for ed you see your nutritionist once a week. If you aren’t there for ED you see them once and probably never again.
Family therapist you see once a week.
There is probably about 6 of the BHS staff (behavioral health specialists) on lodge to monitor activity and take notes on the residents throughout their shifts. Two nurses are there 24/7. Therapists/doctors/administrative staff go in and out of lodges throughout working hours.
The main groups are DBT, nutrition, art therapy, spirituality, process group, recreational, dance movement therapy, family dynamics, recovery principles, stages of recovery-(substance abuse, eating disorder or mood disorder) other elective groups are yoga, nutrition, relationship addiction, church, grief and loss, cooking, emotional eating, moms in recovery,group fitness, body image, and there are a ton of 12 step meetings that you are pushed to go to each night.
sometimes they have pet therapy and equine therapy too, both are fun.
Your therapist chooses what groups you will be put in according to why you are in treatment and according to the day of the week. You can request switches throughout your stay but when you first get there they usually choose for you.
What was a average day?
Each lodge has certain organized schedule with meals/snacks/groups/breaks times. I don’t remember all the exact times but they go by pretty standard meal times and have a early wake up time. The days started early depending on if you needed to be up for vitals (first group is at 7:30 and if you want coffee you have to wake up before the group begins) and the last group is at 9:30, so the day ends around10pm. My lodge’s schedule was:
wake up/weights/vitals/coffee time/smoke/break
morning reflections
community meeting
Morning medication
breakfast
Smoke break
group
Snack/smoke break/phone
Group
Lunch
Break/Smoke/Snack/phone
Group
Dinner
Break/smoke/phone
12 step meeting
Snack/smoke/phone
Recovery actions
Meds/smoke/phone
Lights out
What were meals like?
Meals were at the dining hall, you walked there as a group but people with white hats can walk ahead. If you are on cart you can’t walk there for medical reasons and have to take the safety van.. Which sucks. This was one of the things that really got to me after awhile. People with EDs have to sit at the meal support table and have their food checked to make sure they got everything on their meal plan. people who aren’t on meal support can sit wherever.
What foods were available or served?
Food was ok, nothing special. Typical stuff for breakfast such various cereals, eggs, string cheese milk, fruit, peanut butter, jelly, toast, English muffins, yogurts, etc. they had specials like pancakes and French toast on most days. for lunch and dinner they had specials with a vegetable. The specials could be anything from pizza, pastas, quesadillas, grilled sandwiches, etc… There was also always lunch meat sandwiches available. There’s a menu you fill out each weekly pick what you want to eat and there are some limited options on the always available list like turkey burgers, veggie burgers black bean lasagna, Mac and cheese, tofu or beef stir fry, etc. there was a ton of variety for snacks like pretzels, graham crackers, pudding, fruits, chips, different types of cookies, different types of granola bars, nuts, etc
Did they supplement?
Yes if you needed to gain weight you’d be expected to drink a boost plus with each snack. If you are on meal support and don’t finish a meal you will be asked to supplement with ensure, you have to complete all meals & snacks or they will be called down to the lodge and you eat in the small kitchen area with other residents who didn’t complete and 2 staff members for extra support.
Are you able to be a vegetarian?
There are many veggie / tofu options like veggie patties at breakfast, & there’s a vegetarian option at lunch and dinner.
What privileges are allowed?
getting a white hat to be able to walk ahead/take walks during the day unsupervised, going to weekend incentive outgoings and other off site group outgoings, going to off site 12 step meetings
Does it work on a level system?
There are ‘phases.’ when you first arrive on lodge you have extremely limited privileges for the first few days, you must remain + eat on the lodge for your first full day and cant make phone calls during your first 48 hours. After the first day you can go to groups off lodge and go to the dining hall. The first phase is called ‘coming in’ and you are automatically on it. you can’t walk unsupervised, can’t go on outings and can’t go to off site 12step meetings. Next is ‘looking in’ your white hat and you can walk unsupervised, go on outings and attend off site meetings. The next phase is ‘looking out’ where you can go on passes, use the laptop, other things I forget due to the fact that hardly anyone ever got to this stage because most are discharged before they reach it.
How do you earn privileges?
by going to all your groups, going to 12 step meetings, complying with the treatment teams plans, not causing any trouble, in certain cases gaining weight..if you don’t fully comply with your teams plans you won’t get your white hat and will be stuck on the lodge/in-doors for awhile. This happened to me which sucked and I missed out on a lot of outings and groups that required physical activity because I wasn’t gaining. Also I didn’t comply with my cart restriction unless I was forced, and never fully completed meals. I’d leave a piece of something to purposely eat down on lodge.. They caught onto this obviously and forced me to eat up. also my family therapist caught me doing jumping jacks once which wasn’t good. Once someone on your immediate team catches you doing something your entire team gets a email(doctor, therapist, family therapist, dietician) I don’t recommend doing any of this but I was really sick when I was there. The girls with only substance abuse issues tend to get their white hat and privileges quicker than girls with eating disorders and self harm problems which isn’t really fair but whatever.
What was your favorite group?
free time… Haha. I was there with a great group of girls (for the most part) and really loved the friendships I made there. I had fun at art too.
What did you like the most?
I loved the friendships I made there. For awhile we had the best group of hilarious people and everything was super fun. Also some of the BHS staff was really helpful, if you need someone to talk to they are always there. Some are more supportive than others. But the good ones really did help me get through hard times dealing with meals.
What did you like the least?
I didn’t like the way they treated eating disorders and substance abuse like it was the same thing. They placed girls with eating disorders in the same category as girls with substance abuse and the same things don’t always apply.
Do you get to know your weight?
They do blind weights only. Your dietician can tell you your ‘trends’ if they decide it’s appropriate.
How fast was the weight gain process?
The weight gain process is much to fast.. I gained a initial 12 lbs healthfully in the first two months, then started to maintain. They kept forcing more weight on me even though I was at a healthy weight according to the BMI that they go off of there. Somehow I was not at their ‘goal’ weight for me. They kept increasing things on my meal plan and I gained 15 lbs in 3 weeks. That fast of a gain is unhealthy and was not going to last, I ended up shedding the extra 15 lbs they forced on me after leaving and eating well with a new dietician.
And this wasn’t just my experience. People who were not even supposed to be gaining weight were gaining by accident…there standard meal plan (including 3 snacks) is much too big. Girls who didn’t need to gain we’re being lied to by the dietitians when they asked if they had gained. My friend had a traumatic experience concerning this,she had to go to a hospital outside of timberline knolls for a medical consult, she was weighed there and realized she had put on weight (and not just a few pounds either) that she didn’t need (she was at a healthy weight from the beginning) and was being lied to by her dietician. She confronted her dietician about it and the dietician didn’t know what to say. She was honest about lying and at least apologized to my friend. People there for binge eating disorder were accidentally putting on weight eating the ‘standard’ meal plan. Something was very wrong with this system.
What was the average length of stay?
Average length of stay for a eating disorder was at least 2 months but it depends in if you are there through insurance or through self pay. I was there on insurance and got cut before I was supposed to be discharged. For girls with substance abuse it’s usually 30 days.
What is the average age range?
Age range was mostly 18-late 20s. There are older women there but it was mostly younger adults.
How do visits/phone calls work?
No cell phones and no laptops allowed. There is a phone room that’s available during breaks but they shut it off during group time unless it’s some sort if emergency. Some people can use laptop but you have to get to the last phase of the program to do that. Family can come visit you on the weekends only during the hours of 2pm-5pm. Family can’t come to the lodge unless you are on constant observation, In the dining hall a group of three BHS staff is at a table and ‘monitors’ aka just sits around while people visit with their families.
Are you able to go out on passes?
You can go out on brief passes but you have to be on the last phase of the program which is pretty difficult to get to, I knew only 2 people who were on the last phase during my time there. You can go on supervised group outgoings to various places like kohls for the body image group, restaurants & grocery store for the cooking group, and the weekend incentive group outings places like craft stores, goodwill, the movies, book stores, but only when when you have your white hat.
What kind of aftercare do they provide? Do they help you set up a OP treatment team?
They have discharge planners who can talk to you about what you want your aftercare treatment to look like and refer you to different programs. discharge stuff can easily end up messy due to insurance.
Are there any resources for people who come from out of state/country?
It depends on where you live. The discharge planners will find resources and aftercare for people who live out of state. Idk about country though.
Would you recommend this program?
No, I wish I went somewhere else. The most I took away from it was meeting a amazing group of girls. If the other residents were a bunch of jerks I’m sure I would have hated it all. I liked some of the bhs staff, my therapists, and many of the group therapists. My doctor was just awful and my nutritionist wasn’t that great either… I wouldn’t recommend this program unless you are a Christian. Personally i wasn’t fond of the 12 step/worshiping god thing but they push it a lot at TK. I tried to get into it but you can’t force something like that. Even if you are Christian its not the best place to seek treatment for trauma because the trauma therapists aren’t very good and the facility overall the place is not very trauma aware (it’s very loud, lots of noise, fights, people throw things often) despite what it claims. I definitely wouldn’t recommend this program for people who just have a mood disorder because most of the doctors do not give you much of their time and the staff treats everyone like they are a addict.
I went to TK for anorexia I loved the staff most of them at least I was there for over 5 months I never got to walk anywhere by myself my meal plan was beyond huge I couldn’t go on any outings it was very unmotivating. They have recently added two more lodges I don’t know how any one is getting personalized care with that many people. My psych was awful and never met with me.
I am currently a TK “Alumni” as well as a Licensed Professional Counselor; the 30 days I spent there in 2010 have changed my life positively, in many ways. I have had NO relapses with anorexia nervosa since my stay. Maybe this was partially due to motivation (being 23 and being fed up) but I believe much of my progress is due to the staff I was assigned. I felt very comfortable asking for assistance while in treatment, and was more than taken care of. I saw my counselor frequently for 60 minute sessions, my family therapy for 3 way phone sessions (with parents) bi-weekly, a dietician as needed, and a psychiatrist weekly or as needed. I believe the age and motivation level play a large role in quality of treatment…Parents, take these reviews lightly. Each individual is different, and motivation plays a great part in treatment. As a self pay resident, I took my treatment especially seriously and worked every program to the best of my ability; I was ready and willing to be well again. Treatment progress is subjective.
I would highly recommend this facility to individuals of ALL ages who are suffering.
MOVED FROM PROF FORUM:
roseann
January 1, 2014 at 9:37 pm
what were the other places your daughter went to?
Joan
ubmitted on 2014/02/16 at 5:32 pm | In reply to roseann.
Rosewood, Sober Living by the Sea, and Aurora Hospital.
I was at TK (!) for two weeks in October for mood disorder. The website is SO misleading. You are stuffed in a tiny room with three other girls/women. The bathrooms in room are locked all day and open a couple of hours in morning and evening then locked all night; and remember all four of you have to be ready for group at 7.30 am. The “public” bathrooms approximately 8 stalls are also locked All the time so you have to ask a tech to open for you to pee/attend to feminine issues etc . These bathrooms got dirty I’m not sure if they were cleaned in the daytime. There is a small area to hangout in and it gets very clicky with girls and groups. It was a week before I saw my psychiatrist !!! Which was vital for my condition. You could only visit with family in the cafeteria. If you had a white hat you could visit on grounds. As for the white hat – very dependant on who your therapist and how much you open up in groups . I remember this one girl who was such a “sharer’ and always was writing up those darn assignments. Bingo she got a white hat in 6 days. I mean what sort of place doesn’t let you go walking the grounds in fresh air. And talking about “grounds” there was basically a road the three houses art building dining hall and a small slope of hill onto a tiny pond – like I said the website is deceiving. As a mother of a recovered Anorexic daughter (LAUREATE – FANTASTIC ) I was sickened at what I witnessed in regards the ED program. Skimpy clothes been worn showing off body, eat disorder behaviors such as hiding food, exercising left unchecked … The houses are monitored by a lot 20 year olds that don’t have much training in skills and life. There is too much to write. They sell the DBT program but I have done DBT before; it was ok but only like 2 hours a week.
we are considering this center for my 20 yr old. She has substance abuse, self injury, mood issues. Not specifically eating disorder. Most everything I’ve read has been about ED. Can someone please provide more information for treatment experiences where ED was not the main focus? Thank you.
This is an ED treatment review site so everyone’s reviews will include ED as the main focus.
recent review anyone?! interested in TK cause of the trauma component (at least according to their website)
you also might try posting to their page in the professional forum…they have someone from TK who might be able to answer more of your questions and will respond.
My daughter just returned from TK. You will see a variety of reviews everywhere you look, from excellent to poor. It is fair to say that no residential treatment center can be perfect, because it exists in response to critical issues and unstable individuals…. it is not a spa, or vacation from life, or meant to coddle you. It is a treatment center, meant to uncover your issues, challenge your ways of thinking, break you down and build you back up with skills that give you hope, and with that a chance for meaningful insights that empower you to live a more meaningful and happier life. Treatment, at times, is triaged, and other’s more grave needs will come before yours. You will find twenty-five things to complain about everyday. You will rebel. You won’t feel special, because you will no longer be the only one suffering– you will be in a community of sufferers– and if you pay attention, you will notice that they, too, are part of your therapy. If you surrender to treatment with all it’s ups and downs–you AND your supporters from home–you will learn how to manage anxiety, depression, suicidal ideation, eating issues, self-harm, drug abuse and alcoholism. You will leave with an arsenal of tools that make life more manageable, and your feelings more surmountable. The entire experience is a metaphor for how you go about life, and in that focused and intense world, you will see yourself as you have never seen yourself before. You will learn who you are, how you work, and how to advocate in healthy ways so that life can be a source of….. joy. Not perfect… but so much better. I saw that TK has an average rating of 3.2 out of 5 by reviewers online…. that is where you want it to be….as a 5 would mean that they cater to the illness, and a 3.2 means they cater to recovery. It is not pleasant, but it can work if you allow it.
Timberline Knolls (I’ll refer to it as “TK” sometimes) saved my life. I was there 2 times (2008 & 2011). The treatment approach at Timberline Knolls is comprehensive and holistic. Treatment is customized individually for every resident to address her needs. There was no “one size fits all” approach to recovery. They treat co-occurring disorders, which sets it apart from other treatment centers. They understand that behaviors/disorders/addictions often come hand-in-hand (e.g. a person seeking treatment for substance abuse may also be struggling with an eating disorder,etc).
Staff at Timberline Knolls is absolutely amazing. They are very caring and attentive to each individual resident. They are also incredibly well qualified. Insurance staff at TK is amazing. I am still in awe at how dedicated, knowledgeable and experienced they are in dealing with insurance companies. Discharge coordinators are incredible. Although I was at TK for over 10 weeks, I started meeting with the after-care coordinator on my second week there.
When I was a resident in 2011, Timberline Knolls had a very comprehensive DBT program (they probably still do, but I don’t want to share things other than those which I experienced during my individual stay). I absolutely love DBT because I find it more appropriate and realistic than CBT (which is the one I have encountered the most).
I know that, were it not for Timberline Knolls and the amazing treatment I received in 2011 I would probably not have made it to this point in my life. I have been behavior free for 2 years (so since admission to TK in 2011) and I wholeheartedly believe that the treatment I received at Timberline Knolls gave me the tools to get to where I am.
I’m really surprised and honestly disappointed in many of the reviews as of late. Most of the girls and women I met at TK found it incredibly helpful and maybe I can ask some of my friends who were there with me this past time (I left Sept 2012) to give a few reviews with their experiences. But really, if you’re looking into going here, remember that what people post is their individual experience, and it seems that lately a lot of the reviews all over are just negative and I’d say from my experience in many treatment centers, there are many, many positive experiences out there too. And TK over all of them. They saved my life, THREE times. I’m willing to do another review if anyone would like as well. I have been on Oak (adolescent lodge), Maple (adult) and Pine (also adult). Also check out the professional section 🙂
Do you know how they work with insurance if you don’t have a residential benefit? Do they have any other options besides private pay?
just a reminder that TK is apart of the professional forum and you can post direct questions to them and they will reply with the most up to date information.
Would you mind doing a review on one of the adult lodges?
I would love a full review of the adult house also! How do they decide which adult house you go to? if you could email(if thats allowed) that would be great! smithc14@my.normandale.edu
My daughter entered treatment 2 weeks ago. She seems to like it, alot of up and down days. Unfortunately as a parent it is all talk and no follow through. On our first visit, the staff was rude, acted like we were idiots for asking questions, didn’t explain anything to us. We just followed the people in front of us to find out where to go to visit. Had a scheduled family therapy today with her therapist, no call..I called and emailed her to see what happened. Said she never got my email confirming, which was a lie. I asked 4 specific questions, still no response. She has been there 2 weeks and I have yet gotten once answer as to what her treatment is, what medication she is on. Very disappointed. Website and previous information we were given is very different than reality.
hi jane-
so sorry for the challenges. tk has a professional section where you can write to them specifically and they can respond, might be worth a shot. just go under professional forum, write your comments and concerns,and hopefully a tk staff will reply, i always give them a heads up they have a comment as well. it’s great to get your voice out and be heard so changes can be made in the future. i hope your daughter finds a positive road ahead in her journey of recovery.
Thanks for all the feedback everyone gave — I’m being admitted on Friday so I’m trying to learn as much as I can before I get there!
Although the program seemed to be a good fit for our daughter, it ended very badly for us. After our insurance initially approved TK, our daughter attended for 2 weeks and then TK notified us on a Wednesday that our insurance told them they would no longer cover her as of the previous Sunday. So TK held us responsible for the 4 days she was there without insurance. We had to immediately pay $3,000 and then TK put our daughter on a flight home with no real out-patient plans. When we got our insurance papers they indicated that we should NOT have been liable for those days as that was the insurance carriers agreement with TK but TK disagreed and kept our money.
just to note to remind this is a particular case and everyone’s insurance is different. unforutunately this happens far too often and why constant advocacy for insurance coverage for ed’s is important. so thank you all for putting out info and helping each other, and providing information as part of this site. TK also has a professional page on the professional forum where you can personally post to their center and they can correspond with you which could be helpful to everyone as well! i really hope things can be worked out, blessings on your journey.
I was at Timberline for almost two months and I saw this situation happen to DOZENS and DOZENS of girls. People would get dropped and TK wouldn’t inform you until days later, leaving you with huge bills and grasping to try and stay in treatment. They do almost NOTHING to help you because they start the appeal process too late (after the insurnace company drops you). The same thing happened to me, I was notified two days after my insurance drop, although my insurance company told my father when he spoke to them that they had informed TK the day before TK choose to inform me. I was told at noon that my insurance was now longer coving my treatment and I was out by 5:30 that night. No treatment plan, no PHP or IOP set up or even looked for, nothing for prepared for me…TK treatment program is amazing, helpful, insightful. I have been in several places and I was inpressed by their program. But the insurance situation is OUT OF CONTROL. this just hurts the program too much for it to be effective. my relapse since being home has been devastating.. it may not have been this way if the program helped it’s clients out to the fullest, allowing the treatment to be finished as a whole.
This seems to be a problem happening to many. TK suggests giving them a all or also leaving a message on the Professional Forum and they will get back to you ASAP.
blessings on your journey,
Faith
TK also has an email where you can address your concerns at:
http://www.timberlineknolls.com/information/contact
hope that helps
my family has written and called, as well as my therapist that encouraged me to go to TK..Many family and girls that I know from being there have done the same but there is NOTHING being done about it
When were you there: nov 2011-jan 2012
How many patients on average? there are 4 lodges and I was on the largest which had 35ish beds and at any given time every bed was filled. literally once someone walked out to the door to be discharged a new admit came in…
Does it treat both males and females? females only
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? medical doctor only if you were sick and needed to see someone he came in every so often and you needed to talk to the nurses about seeing him. psychiatrist was about once a week but they are so so busy seeing so many patients so you definitely have to make sure you get seen. i saw my therapist 3x a week. some were 2x a week depending on when their therapists worked. if you needed to contact them the bhs staff could always get in touch with them and you could always talk things out with the bhs’s but they weren’t really allowed to process anything which makes sense since they all had random backgrounds and didn’t really have degrees in the same things.. nutritionist once a week formally but they were on the lodge doing groups or in the dining hall and you could call them over to talk if you needed. family therapist 1x week and you could do phone sessions or if you didn’t want to involve your family (like me), you could just have individual sessions with your family therapist
What is the staff ratio to patients? ummm there were probably like 7 bhs’s per shift?? can’t really remember. and 2 nurses
What sort of therapies are used? (DBT, CBT, EMDR) etc? dbt, 12 step
Describe the average day: okay honestly i really don’t remember the schedule i never learned when things were but i think someone described it above
What were meals like? eating down on the lodge could be reeeeally tense and patients would walk out in the middle or just come in to make sure everyone knew they were refusing to eat, or eat whatever they felt like having from the kitchen. yeah, not always sensitive to people with EDs either since it’s a mixed program. eating up in the dining hall you sit at meal support tables so it’s a little better and less tense. everyone there is finishing, so it’s more motivating
What sorts of food were available or served? all sorts of things. you could pick from a list of always available foods and literally eat the same thing every single day for every meal and they might encourage you to mix it up, but i had a hard time doing that
Did they supplement? How did that system work? ensure (not plus) to complete meals, boost plus choc or vanilla for supplements during snack times (3x a day omg so challenging), boost breeze (only orange– got sooo sick of that!), boost pudding
What is the policy of not complying with meals? ensure 1/2 can, 1 can, 1 1/2 cans, or 2 cans depending on the percentage you ate. always vanilla and not ensure plus. some staff had no idea what they were doing and gave 1/4 cans… there was not a whole lot of consistency. can’t eat in the dining hall if you don’t complete meals and snacks
Are you able to be a vegetarian? yes
What privileges are allowed? i think it’s a level system i really didn’t take the time to learn it because i never thought i’d move up it… can start walking places on campus by yourself with a white hat and going on passes and outings and stuff like that
Does it work on a level system? yes
How do you earn privileges? doing assignments and everything else you’re supposed to be doing
What sort of groups do they have? morning reflections, recovery actions, 12 step meetings, dbt, art, stages (ed, mood, substance abuse), quiet reflection time, community, activities, assignments, yoga, self defense, empowerment, nutrition, process, body image… etc.
What was your favorite group? I had a hard time going to groups because my anxiety was so flipping bad when I was there and my psychiatrist and everyone else there thought I should deal with my anxieties without meds or any real ideas for how to cope with my feelings.. So don’t really remember most of them or having a good experience with them
What did you like the most? being part of a community
What did you like the least? being confined to the lodge and not allowed to come and please whenever i wanted. doors were alarmed and i felt like i was in a prison some times. also, staff wasn’t always consistent as new bhs’s were common since the turnover rate for those positions are high. also, being left to deal with my anxiety and severe depression and i felt like i was completely alone. was turned away from staff because it was time to do assignments and i wasn’t supposed to be talking to anyone… ummm what? i felt so alone, but the other patients really helped me out and drawing on their stories and recoveries
Would you recommend this program? yes, but you have to be willing to do the work. no one will hold your hand and do it for you
What level of activity or exercise was allowed? you could sign up for open gym once you were approved for exercise. yoga group, dance movement therapy once you were approved. oh yeah loved that group but was never allowed to fully participate 🙁 if not on cart or if you sneak your way out of it you can walk to groups off the lodge with everyone else. could exercise in your room if you really wanted to not that i recommend it but they really don’t do anything about it
What did people do on weekends? some groups but mostly sit around and try to keep ourselves entertained. people could have visitors but a lot of us weren’t local which kinda sucked and was lonely since the lodge got really quiet and empty.
Do you get to know your weight? if your dietitian thought it would be okay to tell you but honestly even though it was blind weights the number was there if you looked fast enough…
How fast is the weight gain process? no idea since i never got to know my weight and didn’t actually follow my meal plan 100% so i know i was up and down
What was the average length of stay? depends on insurance it seemed like people with EDs got cut sooner since once you gain weight your insurance company thinks everything is fine, so a few days to a few months…
What was the average age range? 18+ most common probably 20s-30s but definitely people older like 60s
How do visits/phone calls work? can have approved visitors on the weekends and i’m not sure if you’re still allowed to bring things for patients they wanted to change it that you could only mail things since they have to sort through everything and were getting an abundance of items. there are maybe 10 phones on the lodge and 5 (?) phone breaks a day. you don’t need a calling card which is awesome and people can call in but you have to say a script and take a message. you can have laptop access at a certain level but very few people got this
Are you able to go out on passes? yeah you can at a certain level not completely sure how that worked. and outings
What kind of aftercare do they provide? Do they help you set up an OP treatment team? you have an aftercare planner who you meet with i think like once a week and you discuss your options for where to go after. they have a php program magnolia house, but there are a limited number of beds, so it’s not an option for most, although i with they would expand that… it’s hard when you leave abruptly because of insurance and then you’re kind of on your own which sucks
Are there any resources for people who come from out of state/country? i mean they provide transportation to o’hare and midway and then again on your departure… that was an experience haha but very helpful since i was out of state. and they took my insurance which was out of state
Other? Good for dual diagnosis. ED treatment doesn’t always come first which can be helpful when you’re dealing with SO MUCH more than food issues. Overall, like they say, it works if you work it
Anyone have an update on treatment here? Looking at going sometime next week and I’d like to know what I am getting myself into before I go!!
Gloria-you should go to the professional forum and try asking some of your questions to TK directly, that is the benefit of having the forum and they are luckily one of the members thus far. Hopefully you can get some good feedback!
Hey everyone. I noticed a couple of people wanted an update of information about TK. I wrote a really really long review of how things were when I was there from 2007-2009. About a year ago, just a bunch of circumstances led to a relapse, and I ended up going back and staying for 6 months, which I am so incredibly grateful for. It saved my life, truly. While it has been difficult since I’ve been home, I’m doing well, and I know I wouldn’t be where I am today had I not gone back.
Schedule-wise: There were some changes when I went back this last time. In my opinion, while it was weird to get adjusted to after being so used to the old one, it was a really good change. This is for the adult lodge (the adolescent lodge had a similar schedule, but also including school).
~6 AM- Weights and vitals
7:25-8- Morning Reflections/Goals
8-8:20- Community
8:30-9ish- Breakfast
9:30-10:30- “Core” Group
10:30-10:45- Snack
11-12:30- Elective Group
12:30-1:15ish- Lunch
2:05-3- Core Group/Elective
3:05-3:30ish- Snack
3:30-6- Core Groups/Individual Sessions
6-6:45ish- Dinner
7:15-8:15- 12 Step Meeting
8:20-8:50ish- Snack
9- Recovery Actions/Nightly Reflections
Core Groups- DBT, Art, Dance Movement, Process Group, Stages of Recovery, Rec, Spirituality, Recovery Principles, Dance Movement, Family Dynamics, etc.
Elective Groups- Sexuality, Grief and Loss, Nutrition, Cooking, Body Image, Fitness, Big Book, Prayer Group, Relationship Addiction Group, etc.
The groups are split into 3 different groups (1, 2, 3) so the group size isn’t too big, and depending on what group you’re assigned to, you’ll have a different schedule (everyone goes to the same core groups every week, they’re just rotated, and as far as electives you determine which is appropriate for you when you see your therapist).
You cannot have cell phones or laptops, however there are 6 phones and multiple phone times throughout the day, so you get used to it and it’s really not bad. They also have laptops there, but you have to get a written order to use them, and cannot go on FB or things like that.
In regards to what someone said about TK not being good for eating disorders… All I can tell you is that my experience there was amazing. Not everyone feels like a certain treatment center is a good fit for them, but in my opinion, they helped me tremendously and I know a lot of people (struggling with eating disorders as well as other disorders) who felt very similarly. I think their approach to treating eating disorders is very, very good. They use the exchange system, increase your food gradually (but not as slow as most of us would like!) so you can get used to it, and work with you to try foods that might be challenging for you, etc. The dietitian, eating disorder therapist, all of the staff there are absolutely wonderful and I truly mean that. I’ve never met such caring people in my life.
As far as weight goes, they usually do not tell you. They do blind weights, but you can discuss it with your therapist and doctor and if they feel that it’s okay for you to know, they will tell you.
You can bring hair straighteners. You can bring a lot of things actually, no razors though. I had to bring an electric shaver, which I got used to. I’d recommend Conair! The Remington seriously razorburned my legs. And they do a pretty good job shaving, not as great as actual shaving razors, but pretty close!
Average length of stay- It really depends on the person. The last time I was there, I stayed 6 months. I’ve seen 2 months, 3, 4, etc. When I was at TK previously, I spent 2 years (but that was because my school paid for me to be there, and I was an adolescent then, and most people really do not stay anywhere near that long!). I’d say between 3-6 months on average, depending on where you are and how well you’re progressing, and of course insurance.
You room with whoever you end up rooming with. I’d say at any given time, about half of the women on each lodge have eating disorders. Some are there for substance abuse, mood disorders, self injury, anxiety disorders… Usually they overlap. There are 3-4 beds in each room. I’ve had roommates who didn’t have eating disorders, but they were amazing too, and sometimes it’s nice to have a bit of a different perspective.
I was at TK mainly for my anorexia, but also for self-harm and depression. I think they do well with treating self-injury. Personally, I think their eating disorder treatment is their strong point, but that is not to say that they don’t do a great job treating everything else as well. The staff do their best to keep you safe, and really get to know you on a personal level and work with you. They’re always there to talk if you’re struggling.
Okay, I was at TK for 4 months. The staff there is amazing. It was the first place I left behavior free.
We were offered family therapy, individual, dietician services and a psychiatrist. I saw them all within 2 days. Well, offered is the wrong word- we were given and with family therapy- even if one choses not to call their family and do the therapy – they are still given an hour long session with their family therapist. My family therapist was freaking amazing.
The groups are great- the art studio is one of the only few open art studios in the nation. It’s equipped with everything from a ceramic wheel, jewlery making to canvasses. They have books one can tear apart and collage with, magazines, etc. Basically anything one can think of. They also offer DBT three times a week. The food is surprisingly good and the staff there are all trained and amazing. I would say it is worth the expensive price that it is.
I have never been so impressed with a treatment center.
do you have an idea of how much a stay is there I’ve looked all over for pricing but I cant find any?
My daughter was just at Timberline Knolls. My warning about this place is get everything in writing. All communications, take a name, date and time. The promises we were made at admission never happened. They loved to tell me I would never be told that because it’s not their policy. They talk a good talk. My daughter liked the treatment she got there, but dealing with administration has been a nightmare. Start discharge planning on your own at admission time because they have been no help at all. I think dealing with the staff there is more frustrating than dealing with my daughters disease.
I agree. My daughter was there last year and I had to keep an Excel spreadsheet to PROVE to them they owed me money.
Did anyone do the Christian healing option? I’m just wondering more about what that was like! feel free to message me!
I was at TK from June to Oct ( 3 weeks ago ). I saw my entire team within 2 days and had full sessions with them. I have been to the ERC, Rosewood, Remuda and 2 other places and TK has been without a doubt- THE BEST PLACE. TK saved my life. Yes, I am still struggling but it’s to be expected… nothing is going to be perfect. And to the people above- seriously,
I gained 25 lbsbut over the course of 13 weeks, not one month. And the support there is amazing.
Lisa, would you write a complete review please? Answering all the questions? About the meals, groups, staff, privledges etc? Thank you!!!
sure.
I saw that the last post for TK was a couple years ago (besides the replies) so I figured I’d write one up for the moms out there who are just like mine. I went to TK for thirty days in March-April, and for two days in May (long horrible story)
Here goes!
When were you there:
How many patients on average? There are three ‘houses,’ one of them is just for adolescents who you don’t really ever see.
Does it treat both males and females? Just girls
How often do you see a medical doctor, psychiatrist, psychologist (therapist), nutritionist, etc? Not often enough. Medical doctor: only when you are sick, pysch: once a week if lucky, therapist: once a week, family therapy once a week too, nutritionist: we had a class with her 2x a week (i think?) and met with her once every 7-10 days
What is the staff ratio to patients? I want to say like 1:4
What sort of therapies are used? (DBT, CBT, EMDR) etc? DBT (poorly) Art therapy (2x a week) Body Dance Movement therapy (which I had to sit through because I wasn’t of weight yet,) tons and tons of AA meetings, also Process Group where girls talk about EXTREMELY personal stuff (things they should probably use their therapist for.) One or two girls will always dominate said groups
Describe the average day:
weights and vitals at 6:00ish (for certain girls every day) sometimes Vampira would come into your room at 6:00 and take your blood.
7: morning reflections and community (where issues like stolen razors or Pet Therapy Groups are brought up
I believe the different Houses are on different eating schedules but for mine breakfast was at 8:45. They start you off slow but you have to pick 2-3 Carbs, 2-3
Proteins, 2 fats and 1 Fruit
Smoke for 15 minutes!
Group
Snack: Usually Carb or Dairy or Fruit (just pick one)
smoke for 10 min!
Group
Lunch: Same as breakfast usually for picks (usually biggest meal of day)
Smoke for 12? min
Group
Snack/smoke: Usually same as morning snack sometimes more. Have to fit both in
Group
Dinner: 2 Pro, 2 Cho, 2 fat, 1 veg
smoke for 12? min
AA meetings
Snack: (same as morning but switched up [like you cant do a carb both times])
Daily Reflections (where you pass in your blue card that you get signed by every group director
smoke for twenty minutes-ish
lights out at 10:00
What were meals like? Walk to Dining Hall (unless you didn’t complete and you had to eat at the House) if you are too underweight they won’t let you walk which makes you feel lousy. You have to take a cart. Girls with EDs have their own table (the other non- ed disorders sat together) They play games but aren’t allowed to mention the food until process after.
What sorts of food were available or served? Food was not bad! Except snack choices were generally like individually sized teddy grahams or pretzels kind of unhealthy. You always have the choice of Grilled cheese, veggie burger, mac and cheese, tofu stir fry (unless its breakfast or sundays)
Did they supplement? How did that system work? Yes, usually at snack. With ensure or boost or boost plus.
What is the policy of not complying with meals? You have to complete with ensure. (2 for >50%, 1 for <50%) If you don't complete you eat 'down' or at the house in the kitchen. You also have to eat down the first 24 hrs of being there
Are you able to be a vegetarian? yes, but not a lot of options.
What privileges are allowed? Smoking, getting 'white hat' to go on walks, which is wicked unfair if you are there for ED. Basically if you aren't completing you don't get the privileges the girls with other disorders get in 3-4 days.
Does it work on a level system? I guess the white hat thing?
How do you earn privelages? Completing, not having an 'issue.' I didn't get privileges when they saw me stretching/doing sit-ups
What sort of groups do they have? See above, but there were also activity groups and 'outings' for white hat girls. I never got to go on one because of my weight or because I wasn't 'complying'
What was your favorite group? Art. I wish they did art everyday
What did you like the most? ^^, some of the girls, smoke breaks
What did you like the least? The way they medicated us (I felt like a horse at a trough, waiting in line for mood stabilizers, sleep aids, PRNs. Also, for all the money, we really didn't receive much professional treatment.
Would you recommend this program? No. Well, yes for older alcoholic women.
What level of activity or exercise was allowed? Yoga (i think,) the gym (for non-ed,) Body Movement therapy (which like I said, I wasn't allowed to participate in)
What did people do on weekends? ZIPPO unless you have family who visits. My family is in Massachusetts. Movies, a lot of sitting around doing our nails. CROCHET
Do you get to know your weight? hell no
How fast is the weight gain process? Too fast. I put on twenty pounds in a month.
What was the average length of stay? Three months
What was the average age range? 18-44
How do visits/phone calls work? Visits is Sat/Sun for a couple hours in dining hall, phone is during smoke breaks (you kind of have to pick one or the other.) There are 14 phones (i think) and it's first come first serve
Are you able to go out on passes? No but they take the girls to KOHLs, goodwill, restaurants once they get their white hat.
What kind of aftercare do they provide? Do they help you set up an OP treatment team? They have 'Discharge Planners' but you really have to track them down. The staff was pretty sub-par when I was there, though. Apparently it used to be better. Also, Kim, one of the directors, is said to be a recovering anorexic and I'm not so sure she is the best fit for the job.
Are there any resources for people who come from out of state/country? No?
Other? I don't know I think with any treatment center it has a lot to do with the group of girls you end up with (we need eachother's support, not tips to engage in behaviors [totally happened to me, very unhelpful]) Also, you have to want treatment, or it's not going to work. I'm not better from the experience (i.e. still have anorexia/bulimia )and am wary of trying other facilities now.
Stay Strong!
i would agree with j pap. my daughter was there last year for three weeks. she was there for anorexia and the scale was broken for three days! there is very little personal therapy (yes, 5 minutes with a psychiatrist) and the 12 step treatment clumps everyone and their issues together. according to my daughter there was a lot of hooking up between the girls and when she got there she was surrounded by a bunch of girls who wanted to know her sexual orientaion. it sounded like lord of the flies. i eould not ever recommend this place. we took her out and sent her to rosewood ranch which was a very small group, very lovely staff. it was also 12 step, and although, it was not the “cure” for my daughter, the family week was extremely helpful for our “issues”…addiction and co-addiction. the family program really forced her father and i to look at some very harmful family dynamics.
I am a 14 year old girl suffering from Anorexia Nervousa and has been looking into going to Timberline Knolls. I don’t know if my parents have the money to send me there but it seems like it is the most helpful treatment center. Do you know if they have any plans where the tuition is payed off over time and not all at once?
I was hoping someone could do a full review please?? Anyone who has been there recently… thank you!
We just took our daughter there. To say we are disappointed is an understatement. While our insurance was being queried, we were required to pay 14000 dollars for the first 2 weeks of treatment. In the short time our daughter was there, and in the first 3 days of her “assessment” she spent 15 minutes with a shrink and maybe 30 minutes with 2 counselors. On day 5, our insurance was denied-and they demanded immediate payment of another 15000 dollars even though we were prepaid for 9 more days. They did nothing for our daughter. This is a business and nothing else. The only thing they have going for them is an appealing website that is a complete distortion. Our daughter has been in a number of institutions for her drinking and this is by far the worst and the most expensive. Limited visits by staff, very superficial assessments, a huge waste of time and money
I actually had an extremely different experience. I saw my therapist, family therapist and psychiatrist witihn the first 2 days and I saw my individual therapist 3x a week, family therapist once a week and psychiatrist once a week and dietician at least once a week- and often times I saw her daily due to my intense body image issues and weight gain fears.
Frankly, I’m too lazy to write a long review, but I had to write something. I was at Timberline Knolls from November 28 2011–May 26 2012, 2 days shy of an even 6 months. For the first 2 or so months I HATED this place. And then they got my meds fixed for the first time in my life (I’ve tried 25 different psych medications} and the world opened up. I was able to get over myself and realize that TK is truly a magical place, not that I believe in that sort of thing. It QUITE LITERALLY saved my life. I adore it and I miss it. They gave me my life back, and better than I ever could have dreamed. My therapist was an INCREDIBLE woman and an amazing therapist and I wouldn’t be here today if it weren’t for her. I can’t speak highly enough about Timberline Knolls, and to anyone who is considering it as an option, I definitely advise you to give it a shot. Even if you don’t like it the first week or the first month, if you let them in, they WILL help you. Any questions, feel free to ask.
Can I ask why you went there? I’m really considering it, because I need to go somewhere..but I’m afraid with group therapy being mixed, that it wouldn’t be helpful. Also afraid how some places you only meet with a therapist once a week, and not even for full sessions. I used to work at a residential treatment center..I have friends who work at some..but none are ones applicable to what I need. I have borderline personality disorder & ptsd. outpatient therapy hasn’t helped me. I was put in an inpatient hospital for a week and that only made things worse..felt insanely depressed. group therapy wasn’t actual therapy – wasn’t even led by therapists. Timberline Knolls looks good, but it’s hard to know if something just looks good or is actually good. I know everyone has different feelings about the same place/people sometimes – and the reason/reasons you went may be completely different from mine, but if groups were mixed – was that still helpful to you?
I was there following a suicide attempt, and for bipolar disorder, borderline personality disorder, an eating disorder, anxiety disorders, and self harm. You do meet with your regular therapist once a week, but always a full session. Also a once a week family session. And then depending on what else is advised, you might also meet with a specialist once a week. I found that having mixed groups was quite helpful. Even if I didn’t relate 100%, there was always something that struck a chord in me, and it helped me realize things I wouldn’t have otherwise. And the people who lead groups know what they’re doing for the most part. Also, having the groups mixed kept it from being overly clique-y, as we got to know everyone fairly equally. If you have the means to go, go. It won’t make things worse anyway, and at best it’ll save your life, like it did mine.